Insurable hours


This document provides information on how to determine hours of insurable employment.

The Employment Insurance Regulations contain provisions that outline how to determine the hours of insurable employment for different situations. In this article, we look at various situations such as: workers paid on an hourly basis, unpaid earnings, workers not paid on an hourly basis, standby time, hours for periods of leave, and hours of occupations limited by statute or regulations.


The general principle underlying the Employment Insurance (EI) system is that each hour worked, for which remuneration is received, is insurable.

The determination of the number of insurable hours is required to establish entitlement to EI benefits. The hours are reported by the employer on a Record of Employment (ROE), which is required when there is an interruption of earnings.

The employment must be insurable in order for the hours to be insurable. When an employment is not insurable, there are no hours of insurable employment.

For general information about determining whether a worker is an employee or is self-employed, see Guide RC4110, Employee or Self-employed

Worker is paid on an hourly basis

For a worker to have an hour of insurable employment, the worker must have worked that hour and been remunerated for it. In situations where the worker is paid an hourly rate, the number of hours of insurable employment will be the hours actually worked for which remuneration was paid.

Worker is not paid on an hourly basis

This would include situations where a worker receives a fixed weekly, monthly, or annual salary, is paid by commission, or is remunerated on a piecework basis, etc.

In situations where a worker is not paid on an hourly basis, the number of hours of insurable employment is determined as follows:

Unpaid earnings

In situations where earnings remain unpaid as a result of an employer's bankruptcy, receivership, impending receivership, or as a result of a complaint filed with a federal or provincial labour authority, the number of hours of insurable employment will be the hours actually worked, or the hours to which the unpaid remuneration is related. Unpaid overtime hours are not insurable.

If the federal or provincial labour authority determines that a complaint was unfounded before CRA makes a determination, we will not recognize the unpaid hours as being insurable. When the labour authority renders a decision regarding the complaint before the CRA makes a determination, the unpaid hours of insurable employment will not exceed the ones recognized by the labour authority.

Standby time

Certain types of employment require a worker to be available for a specific period of time awaiting a request from their employer to work. In these situations, the worker is considered to be on stand-by.

Standby hours will be insurable in the following situations:

Please note that the expression "employer's premises" includes the location where the worker has to execute his work, for example, a forestry worker who is required to be at a cutting site.

Hours for periods of paid leave

All leaves paid for by an employer, such as vacation and sick leave, are included in the total hours worked by the worker. The number of hours of insurable employment will be the hours the person would normally have worked, and for which the person would normally have been remunerated during that period.

In situations where the worker received a lump sum payment for a period of leave, the number of hours of insurable employment will be the lesser of:

Situations involving vacation pay and statutory holidays

Vacation pay

Some employers offer paid vacation leave and other employers offer a minimum 4% vacation pay to their workers.

In situations where a vacation request has been approved by the employer, the hours that the person would normally have worked and for which the worker was paid are considered insurable hours.

There are no insurable hours in situations where payment is made and no leave has or will be taken.

In situations where a worker's vacation pay is paid out on termination of employment, there are no insurable hours.

An employer pays a worker 4% of their regular salary at each pay period; this represents 10 vacation days. The hours are calculated only when the period of leave is taken. If the worker does not take any leave, there will be no insurable hours.

Statutory holidays

In situations where a statutory holiday is paid in straight time and the holiday is not worked, the insurable hours will be the hours that person would have normally worked.

In situations where a holiday is worked and no leave is given, the day worked equals the actual number of hours worked. The insurable hours will be the higher of either the number of hours worked or the regular hours of the statutory holiday as stated in the employment contract.

In situations where the holiday is worked and paid at time and a half plus leave is given on another day, the holiday worked represents normal insurable hours for the time worked, plus the hours of leave when the leave is taken would also be insurable.

In situations where the holiday time is banked and paid on or after termination of employment, no insurable hours are given as the employee would have been credited with the hours actually worked on the holiday.

Occupations limited by statute or regulations

In some occupations the number of hours worked is limited to less than 35 by a federal or provincial statute. Employees who are employed on a full-time basis, in other words for the maximum number of hours permitted by the legislation, will be considered to work 35 hours a week.

If an employee works fewer hours than the legislated maximum, the number of insurable hours will be proportionate to the number of hours worked in a 35-hour week.

Mr. X works full-time at ABC Inc., which operates in an industry where the number of hours of work is limited to 25 hours a week. Mr. X works 22 hours a week as indicated in the collective agreement. The number of insurable hours will be calculated as follows:

22 hours worked = 88% of a 25 hour maximum

88% X (the maximum of 35 insurable hours) = 30.8 hours

The number of insurable hours will be rounded up to 31 hours.

Amounts paid for which no hours are earned

No hour is considered to have been worked when the remuneration is not attributable to a specific work hour:

Requesting a ruling

If a worker or payer is not sure of the worker's number of hours of insurable employment, either party can request a ruling to CRA. More information on the ruling process is available in How to get a CPP/EI ruling.

For information on the possible implications of a CPP/EI ruling, go to Have you received a CPP/EI ruling?

For more information

To get more information, call the CRA’s business enquiries line at 1-800-959-5525.

Legislative references

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