When can you visit an oral health provider

Enrolment confirmation and your start date

Sun Life manages the Canadian Dental Care Plan (CDCP) for the Government of Canada.

Once you’ve applied and we've confirmed that you qualify, we'll share your information with Sun Life. They will enrol you in the CDCP and send you a welcome package within approximately 3 months of your application. It will include:

• information on the CDCP
• your member card
• your benefit start date (listed on your welcome letter and not on your member card)

Find out more on Sun Life’s CDCP members page.

For your services to be covered under the CDCP, you should only book your appointment on or after the benefit effective date included in your welcome letter.

Your benefit effective date will depend on:

• when we receive your application and
• when we complete your enrolment

Find an oral health provider

If you don’t already have an oral health care provider, you can talk to a provider in your community or consult Sun Life's CDCP Provider Search.

You can also call the Sun Life CDCP Contact Centre at 1-888-888-8110 for help.

Find a CDCP oral health provider near you

If you’re a CDCP client, there are things you should do before accepting care from an oral health care provider. When booking an appointment or discussing care options, always:

• confirm that the provider will accept a CDCP client
• know your coverage start date and co-payment, if you have one
• ask your provider if there are any costs you will have to pay in addition to your co-payment

Never pay for the full amount for services in advance. It’s not possible for Sun Life to pay you back.

After receiving care, you will have to pay any outstanding amounts not covered by the plan directly to your provider.

Learn more about your co-payment.

Annual reassessment

You must meet the eligibility requirements each year to continue to qualify for the CDCP. We’ll add more information about this later.