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Disruption of Canada Post services

Due to the labour disruption at Canada Post, mail correspondence from some programs and services may be impacted.

Consult the list of impacted programs for updates.

When to apply

The Canadian Dental Care Plan (CDCP) is opening in phases. Make sure you meet all 4 of the eligibility requirements before applying. Check the schedule below to find out when you can apply.

Application schedule
Group When you can apply
Aged 65 or older Now
Adults with a valid Disability Tax Credit certificate for 2023 Now
Children under the age of 18 Now
All remaining eligible residents (not in one of the above groups) In 2025

Apply online

Do not submit more than one application

  • Applying for children. When applying for children, submit only 1 application that includes all child(ren) under 18. Only one parent or guardian should apply on behalf of the child(ren)
  • Do not reapply. If you are already enrolled in the CDCP, you do not need to reapply or contact Service Canada unless your access to dental insurance has changed. Your current coverage level will remain unchanged until June 30, 2025

What you need

To complete the application, you’ll need to provide the following information for each applicant and your spouse or common-law partner (if you have one):

You need the information above to apply for the CDCP.

Submit one application for everyone who qualifies to prevent delays.

Apply

  • Avoid technical problems
    • Use one of the following Web browsers:
      • Google Chrome (version 126 or newer)
      • Safari (version 15 or newer)
      • Microsoft Edge (version 126 or newer)
      • Mozilla Firefox (version 128 or newer)
    • For Apple users, use one of the following operating systems:
      • iOS (version 13 or newer)
      • MacOS (version 10.15 or newer)
    • Enable cookies and JavaScript in your browser
  • If you can't apply online

    We encourage you to apply online. If you can’t apply online, you may apply by phone: 1-833-537-4342. For TTY call 1-833-677-6262. You can also call these numbers to request alternative formats such as large print, Braille, E-Text, audio/video, and DAISY.

If someone is helping you apply

You can ask someone you trust or a delegate to help you apply for the CDCP.

  • Applying with the help of someone you trust

    You can ask a trusted person to help you apply by phone. This could be a:

    • friend
    • relative
    • caregiver
    • translator, or
    • interpreter

    You must be able to give clear consent that you agree to let them help you.

  • Applying through a delegate

    A delegate is someone who has the legal authority to represent you and make decisions on your behalf.

    They can represent you if they’re listed as your delegate on documents such as:

    • power of attorney
    • mandate
    • trusteeship

    Before you apply, your delegate must prove that they have the legal authority to represent you. The documents listed above are considered proof. Mail original documents or certified copies to us, or bring them in person to any Service Canada office (see mailing addresses by region).

    Once we’ve processed the documents, we’ll contact your delegate to confirm that we’ve accepted and added the documents to your file. Your delegate can then apply to the CDCP on your behalf.

    How to submit your proof of delegate documents

    By mail

    If you or your delegate are sending us the documents by mail, please include a cover letter with:

    • your full name
    • your Social Insurance Number (SIN)
    • a statement that the documents are being submitted for the CDCP
    • your delegate’s phone number and
    • a return address, so we can return your documents for us to send the original documents or certified copies back to once we’ve processed them
    Mailing addresses by region
    Province or region Mailing address
    Atlantic Canada Service Canada
    Canadian Dental Care Plan
    PO Box 250 Station A
    Fredericton, NB E3B 4Z6
    Quebec Service Canada
    Canadian Dental Care Plan
    PO Box 60
    Boucherville, QC J4B 5E6
    Ontario Service Canada
    Canadian Dental Care Plan
    PO Box 5100 Station D
    Scarborough, ON M1R 5C8
    Western Canada and Territories Service Canada
    Canadian Dental Care Plan
    PO Box 2710 Station Main
    Edmonton, AB T5J 2G4
    In person

    If you or your delegate brings the documents to a Service Canada office in person, please provide:

    • your full name, and
    • your Social Insurance Number (SIN)

    Find a Service Canada office near you

Check the status of your application

You can check the status of your and your child’s CDCP application using the status checker tool.

You will need to provide the following information for each person you are checking the status for:

  • Application Code or Client Number
    • The number you received after applying, or the number in the right-hand corner of the CDCP letter you received from Service Canada
  • Social Insurance Number (SIN)
    • For children who applied without a SIN, you will need to enter their full name and date of birth

To check the application status, you can use our online tool

Check the status of your application

You can also call us

You can use the automated phone service to check your application. This service is available 24 hours a day, 7 days a week.

Call 1-833-537-4342, select your preferred language, then press 2.

Representatives are also available 8:30 am to 4:30 pm local time, Monday to Friday, to answer any questions you may have. They do not answer calls on statutory holidays.

Note: If your child does not have a SIN, you are not able to use the automated phone service to check their application status. You must speak to a representative to check their status or use the online tool.

If you’re hearing impaired, use our TTY (teletypewriter) service.
1-833-677-6262

The hours of operation are 7:00 am to 7:30 pm Eastern time, Monday to Friday.

Register for a My Service Canada Account (MSCA) New

Get important updates about your Canadian Dental Care Plan application by registering for a My Service Canada Account.

Once your application is processed, sign in to your account to view the following information in MSCA:

  • Letters confirming whether or not you are eligible for the CDCP
  • Any other official correspondence related to your eligibility status under the CDCP

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