CPP retirement pension: Apply
Due to the coronavirus disease (COVID-19) outbreak, there are changes to this program.
To complete your application you need to do the following:
If you are already familiar with the program:
Make sure you qualify
To qualify for your Canada Pension Plan (CPP) retirement pension, you must:
- be at least 60 years old
- have made at least one valid contribution to the CPP
Valid contributions can be either from work you did in Canada, or as the result of receiving credits from a former spouse or former common-law partner at the end of the relationship.
Decide when you want your pension to start
You’ll be asked to choose one of the following:
- start receiving your pension as soon as you qualify
- start receiving your pension at age 65 (your pension will start the month after your 65th birthday)
- start receiving your pension at a specific date that you choose
You’ll need to understand when is the best time for you to start receiving your pension.
Decide how to apply
You must complete and send a paper application if:
- you’re receiving, have ever received, or have been denied a CPP benefit, such as disability pension, survivor’s pension or a children’s benefit
- you live outside Canada
- you have an authorized third party such as a power of attorney that manages your CPP account
To apply online you’ll need a My Service Canada Account (MSCA).
If you don’t have a My Service Canada Account (MSCA), you can register for one. You’ll receive a personal access code to complete your registration.
Through MSCA, you can see an estimate of what you’ll receive. After you submit your application, you’ll be immediately notified that your application has been received and will be assessed.
You should receive a notice of our decision in the mail between 7 and 14 days.
To apply by paper, download the application.
If you submit a paper application, it normally can take up to 120 days to get your written notification of decision. It could take longer if your application is missing information.
Remember to apply in advance to ensure that you start to receive your pension by the date you choose.
It could take longer to process your application if information is missing.
Submit your application
Submit using a paper application
To apply by paper, complete the Application for a Canada Pension Plan Retirement Pension (ISP-1000) form and mail it to us, or drop it off at a Service Canada office.
If someone is helping you apply
You can give permission to a person to contact Service Canada on your behalf by signing in to your My Service Canada Account or by completing the Consent to Communicate Information to an Authorized Person form (ISP-1603).
This form does not give the person helping you authority to:
- apply for benefits on your behalf
- change your payment address
- request or change the withholding of tax
If you are applying on someone’s behalf
You can request to act as administrators of CPP, OAS, and/or GIS benefits on behalf of someone who’s not able to manage his or her own affairs.
To apply to administer benefits on someone’s behalf you need to:
- have a medical professional complete the Certificate of Incapability form (ISP-3505)
- Complete 1 of the following forms that applies to you:
- Agreement to administer benefits under the Old Age Security Act and/or the Canada Pension Plan by a Private Trustee form (ISP-3506) (for administration by an individual)
- Agreement to administer benefits under the Old Age Security Act and/or the Canada Pension Plan by an Agency or Institution form (ISP-3507) (for administration by an agency, charitable organization or municipality)
Our goal is to pay your CPP retirement pension in the month of the start date you choose.
Review your application status
You can view your application status using your My Service Canada Account (MSCA), and selecting the "Application Status" link.
You can also contact Service Canada.
Note: You could be fined if there is false, misleading, or omitted information on your CPP retirement pension application. Interest is also charged on penalties and overpayments that are subject to a penalty.
You can also come forward to correct wrong or incomplete information or to give important information that you haven’t already shared with Service Canada. Learn about Penalties, Interest and Disclosure Policy.
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