Appendix C - Benchmark Positions - Executive Group Benchmark 41 to 48 (EX-03)

General Accountability

Directs national human resources operations, policy and program initiatives.

Organization Structure

This is one of five (5) positions reporting to the Assistant Deputy Minister, Human Resources Services Branch.  See Annex A for the organization chart.

The five (5) positions reporting directly to the Director General, Human Resources Operations are:

Director, Workforce Strategies, (Staff of 140) responsible for the delivery of the Department’s national staffing operations.

Director Labour Relations, (Staff of 67) responsible for the delivery of the Department’s national labour relations operations.

Director, Centre of Classification and Organization Design, (Staff of 30) responsible for the delivery of the Department’s national classification (non-executive) policy and operations.

Director, National Services Centre, (Staff of 80) responsible for the delivery of the Department’s human resources request management services; requests are funneled to an online portal where they are reviewed and sorted according to their nature.

Executive Director, Executive (EX) Services and National Business Initiatives, (staff of 30) responsible for overseeing the staffing, classification, human resources planning, targeted groups recruitment, and talent management for the executive cadre of the Department.

Nature and Scope

The Department delivers a range of programs and services that affect Canadians throughout their lives. It provides seniors with basic income security, supports unemployed workers, helps students finance their post-secondary education and assists parents who are raising young children. The Department provides Canadians with a single point of access to a wide range of government services and benefits. The Department improves services for Canadians by working with partners to provide access to the full range of government services and benefits.

The Branch provides vision and direction for the development and implementation of a strategic approach to the management and renewal of human resources (HR) operations, enabled by integrated planning and policies, programs and services.

It is within this context that the Director General, Human Resources Operations (DG) provides strategic management of a comprehensive range of HR services and products for the Department. The DG establishes strategic direction, develops and adapts procedures for new programs, develops an HR quality assurance framework, develops service delivery models and systems and monitors support operations while ensuring that services are provided in a manner that reflects the values of fairness, equity and transparency. The position provides expert advice to the Assistant Deputy Minister, Human Resources Services, the Deputy Minister and other Assistant Deputy Ministers on the development of HR strategies, policies, structures and approaches that support effective HR management, service delivery, and the recruitment of new staff.

The DG oversees the development and implementation of the national service center and the regional delivery of HR operations advice for HR services. The position manages classification processing,  Employment Equity, Occupational Health and Safety, and Official Languages programming and the provision of express lane staffing, classification and labour relations functions. The DG works to strengthen cooperation with clients as partners on efficient ways to enable and maintain effective people management practices.

The DG oversees future planning for the transition to more effective client-driven processes and the development/implementation of a comprehensive outreach and communications program for the Branch. The DG implements service delivery through the application and use of new technologies and acts as an agent of change to explore opportunities for business transformation. The DG supports and improves service delivery and management practices that will enhance the overall effectiveness and efficiency of Branch practices and services.

Dimensions (Constant Dollars)

Specific Accountabilities

1. Provides the strategic vision, business planning, oversight and operational framework for the delivery of the Directorate’s mandate.
2. Provides expert advice to the Assistant Deputy Minister, Human Resources Services, the Deputy Minister and other Assistant Deputy Ministers on the development of operational HR strategies, policies, structures and approaches that support effective HR management, service delivery, Branch administration and the recruitment of new staff.
3. Manages the control framework of end-to-end HR business services to national clients within the Department.
4. Oversees the development and implementation of a national service center and the regional delivery of HR operations advice for HR services. Manages classification processing, Employment Equity, Occupational Health and Safety, Official Languages requests and the provision of express lane staffing, classification and labour relations.
5. Manages the development and implementation of departmental operational HR planning activities such as accountability frameworks, policies, service delivery models and systems. Oversees future planning for the transition to more effective client-driven processes.
6. Oversees the development and implementation of a comprehensive outreach and communications program for the Branch.
7. Strengthens cooperation with clients as partners on efficient ways to enable and maintain effective people management practices.
8. Manages the human, financial, and material resources of the Directorate with prudence and probity.

Benchmark 41 - Text version

BM41: Director General, Human Resources Operations
The subject position is at the second managerial level reporting to the Assistant Deputy Minister, Human Resources Services. There are 4 peer positions at the same reporting level.

Reporting to Director General, Human Resources Operations are 5 directors.

• Linear organizational chart
  Assistant Deputy Minister, Human Resources Services
  • Director General, College@ESDC
  • Director General, Special Project
  • Director General, Strategic Directions
  • Director General, Centre of Excellence
  • Director General, Human Resources Operations
    • Director, Workforce Strategies
    • Director, Labour Relations
    • Director, Centre of Classification and Organization Design
    • Director, National Services Centre
    • Director, Executive Services and National Business Initiatives

Evaluation Rationale

Title: Director General, Human Resources Operations

General Accountability

Accountable for the planning, development and national delivery of Canada's technology-based strategy to increase energy efficiency and address global climate change issues through alternative energy sources and fuels; the development, deployment and marketing of renewable energy knowledge and technologies; contributing to the development of the Innovation and Energy Technology Sector (IETS) innovation agenda and strategic national goals; and providing the federal government leadership role in leading the Clean Electricity Portfolio.  

Organization Structure

This position is one of six (6) senior positions reporting to the Assistant Deputy Minister, Innovation and Energy Technology Sector (IETS). See Annex A for the organization chart.

The four (4) positions reporting to the Director General, CanmetENERGY – Ottawa are:

Director, Operations CanmetENERGY- Ottawa, (53 FTEs) accountable for the CanmetENERGY - Ottawa development and support functions and strategic and business planning, reporting and evaluation processes, Memorandum of Understandings (MOUs) with partners, cost recovery activities with the private sector, leadership of interdepartmental research programs; and for the coordination of operations in Ottawa. The Director develops and implements the CanmetENERGY - Ottawa Integrated Management System; leads the Characterization Group; handles financial management, health and safety issues and the management of the centralized administration and of the facilities.

Director, Buildings and Renewables, (46 FTEs) accountable for the development and deployment of renewable energy knowledge and technologies for use in buildings and communities; for the provision of financial support to Canadian companies to develop and demonstrate cost-effective renewable technologies; for the adaptation of foreign technologies to Canadian conditions; and for the marketing of Canadian technologies abroad. The Director establishes a network of test facilities for wind, solar and marine energy technologies; develops national strategies and collaborates across Canada and internationally with stakeholders in the areas of solar and wind, and marine energy technologies; and advises federal policy makers and program designers on these subjects.

Director, Clean Fossil Fuels (48 FTEs) accountable for the development and deployment of knowledge and technologies to improve the way that fuels are converted to thermal and electrical energy forms; for the development and maintenance of extensive national laboratory and pilot-scale facilities; and for the development and transfer to industry and other stakeholders of knowledge and of improved approaches to reduce emissions from combustion processes for all fuel types. The Director partners with other government departments and agencies (OGDs), Canadian thermally based electrical utilities, gas distribution companies, small and medium-size enterprises (SMEs), the provinces, the territories and large industrial fuel users to develop innovative approaches and to acquire funding for activities.

Director, Industry Innovation (43 FTEs) accountable for the development and deployment of knowledge and technologies to integrate bio-energy and improve energy efficiency in industrial processes and to reduce emissions from processes for converting hydrocarbons into cleaner fuels and chemicals through the synthesis of unique materials; for process design and piloting and product prototyping; for managing extensive national laboratory and pilot-scale facilities; and for leading the transfer of improved approaches for reducing emissions from industrial processes to industry and other stakeholders via collaborative and cost recovery work. The Director partners with OGDs, industry, and SMEs to develop innovative approaches and to acquire funding for activities.

Nature and Scope

The Department is engaged in the management of major policy, scientific and technical research and development, and industry support programs of national and international consequence with respect to the Canadian land mass, energy, forestry, mines, minerals and metal sectors of the economy. The Department is a key science-based organization in the Government of Canada (GOC) and is engaged in advancing the sustainable development and responsible use of Canada's natural resources (e.g., energy, minerals and metals, forests) and the earth sciences. The IETS is a leader in energy science and technology delivery within the federal government. The Sector has the mandate to coordinate energy innovation and research program budgets and funding programs across government and to support the development of energy policy, standards and regulations. The Sector also provides a window to federal financing to help develop cleaner and more cost-efficient technologies to address the environmental impacts of energy production, transportation and use. CanmetENERGY is the principal performer and direct funder of non-nuclear energy science and technology (S&T) in Canada. It has a dual role of providing knowledge to support the development of effective energy policy and programs while also developing technology solutions that, when implemented, will help deliver policy objectives. The three CanmetENERGY S&T divisions operate extensive laboratory facilities and combine work with a wide range of S&T funding programs that provide support to extramural projects led by the private sector and universities.

It is within this context that the Director General, CanmetENERGY - Ottawa (DG) is accountable for the planning, development and national delivery of Canada's energy technology-based strategy to increase energy efficiency and address global climate change issues through alternative energy sources and fuels (such as, the capture and sequestering of Green House Gases (GHGs) emitted from the combustion of fossil fuels) and for the improvement of energy technology in the medium and long term to reduce greenhouse gas accumulation in the atmosphere moving towards meeting Canada's international commitments to reduce GHG emissions. The DG ensures the development, deployment and marketing of renewable energy knowledge and technologies for use in buildings and communities. The position also leads the Clean Electricity Portfolio, which is one of three portfolios covering all Energy research and development (R&D) performed by the federal government. The DG represents the interests of CanmetENERGY at many departmental and interdepartmental meetings and as a member of the advisory boards of other federal government research laboratories.  

As a member of the IETS team, the DG provides expertise toward the formulation of a national energy innovation agenda. The position is responsible for securing the funding for research and development initiatives to achieve national strategic goals on technology direction targets, codes and standards. The position integrates and brings together a diverse network of stakeholders to develop and deploy a wide range of new and innovative energy technologies. Stakeholders include, internal S&T colleagues, other government departments, provincial, territorial and municipal governments, Canadian gas and electric utilities, university and private research institutions, and industrial sector partners. The DG also provides support to the private sector for the commercialization of the technologies championed by CanmetENERGY-Ottawa.

The DG is accountable for ensuring that the Assistant Deputy Minister, the Deputy Minister and the Minister, as well as senior officials in other departments and agencies, receive scientifically sound advice and briefings on a range of issues with respect to energy innovation and this includes the development of briefing notes, correspondence and other material.

The DG plans and delivers a broad program to discover, develop, and commercialize technologies that contribute to sustainable energy development, national technology-based programs and strategies that reduce the environmental impact of conventional energy production sources and increase the supply of energy from renewable sources. The program represents a major part of Canada's energy technology-based strategy designed to increase energy efficiency and to address global climate change issues through alternative energy sources and fuels and the capture and sequestering of GHG emitted from the combustion of fossil fuels. 

A key management challenge for the position is the planning, management and monitoring of diverse operational needs: the operations of facilities; setting priorities; defining outputs and structuring the work, developing/adjusting comprehensive short, medium and long-term strategies and coordinating research activities across the Centre and with other stakeholder interests. The position also directs the design, development and implementation of CanmetENERGY – Ottawa’s integrated information management systems to ensure the efficient and effective delivery of its national mandate. The DG oversees all phases of S&T projects carried out by CanmetENERGY - Ottawa, including the development of comprehensive plans and strategies identifying project objectives, the roles and responsibilities of research partners, funding sources, contribution agreements, project reporting structures, risk and performance management.

CanmetENERGY-Ottawa is a key contributor of technical input used in the formulation of national energy policies, standards and regulations, especially those that address climate change, emissions from transportation and stationary combustion processes and related standards. Under the leadership of the DG technical (scientific and engineering) support is provided to other S&T initiatives and programs both within the department and in other scientific departments and agencies (e.g., Environment and Climate Control Canada and the National Research Council). The DG frequently requires prolonged concentration to reviews/develops technical documents.

The DG is the federal government lead on to manage the Clean Electricity Portfolio, which is one of three portfolios covering all energy R&D performed by the federal government. This requires the establishment of the strategic direction for federal energy R&D funding and the development of energy R&D programs. The DG chairs an interdepartmental committee of government, academic and private sector experts to assist in setting the strategic direction for federal R&D funding for clean electricity projects. The DG is supported in this capacity with staff from the Office of Energy Research and Development (OERD) and S&T performers from federal government departments and agencies. 

The DG creates, leads, and in certain instances, funds national and international consortia and partnerships in technology development initiatives that ultimately influence industry technology directions and have national impact on the Canadian energy sector. For example, the CO2 Research and Development Consortium where CanmetENERGY invested over $4 million to establish the world’s first advanced oxy-fuel combustion pilot-scale research facility.  

One of the critical challenges of the position is the need to attract investment in S&T projects through research and development partnerships, cost-sharing arrangements and commercialization initiatives undertaken jointly with various government and private sector stakeholders. Approximately sixty percent of the Centre’s budget is derived from other federal energy and/or climate change initiatives in response to multi-year proposals such as the Program of Energy Research and Development and ecoENERGY Innovation Initiative and the Clean Energy Fund, while the final 20% is derived from other government and private sector investments. As such, the role of the DG in attracting investor interest is critical to the achievement of the national S&T mandate.

In carrying out the responsibilities of the position, the DG represents the Department in various domestic and international forums and as such, establishes and maintains Canada's international scientific links in relevant areas of program responsibility. These links are scientific in nature and involve joint research projects, evaluating foreign technology for its potential use in Canada, commercialization initiatives and technology transfer enabling developing countries build capacity based on CanmetENERGY expertise. 

The DG also develops and maintains contacts across the range of clients and stakeholders, ensures that the achievements of the Ottawa facilities and its capabilities are marketed effectively, that appropriate technology deployment strategies are in effect, and that information flows upwards to inform senior departmental and federal government decision-makers of important technology developments resulting from CanmetENERGY S&T initiatives. 

The DG represents the interests of CanmetENERGY at many departmental, interdepartmental and international meetings and as member of the advisory boards of other federal government research laboratories. In addition, the DG represents IETS as a member of the horizontal Policy and Science Integration Committee, serves as a member of other departmental working groups and task forces and is called upon to brief senior departmental officials and other departments and agencies on energy technology developments and to make presentations in a variety of public fora. The DG is chair of the Career Progression Committee that deals with Research Scientists and makes decisions on who progresses to the next level.

Dimensions (Constant Dollars)

Specific Accountabilities

1. Plans, designs, develops and delivers a major segment of the national energy innovation and technology development strategy by directing the Clean Electricity Portfolio and the delivery of energy R&D projects with the objective of increasing energy efficiency and addressing global climate change issues through alternative energy sources and fuels.
2. Ensures the effective, economic and efficient management of the CanmetENERGY-Ottawa facilities and acquires additional resources from interested federal, industry and other sources to support the attainment of CanmetENERGY-Ottawa’s mission.
3. Develops programs and strategies to reduce the use of energy in buildings, communities and industry, reduce emissions in the transportation sector, increase the adoption of renewable energy sources and reduce GHG and other emissions from combustion processes.
4. Plans, develops and implements visionary technology programs, products and knowledge that positively impact on the sustainable development and use of Canadian energy resources (e.g.: solar, wind and marine energy technologies) and develops the resulting intellectual property.
5. Provides technical input into the development of national policies, procedures, legislation and regulations, especially those that address climate change, emissions from transportation and stationary combustion processes and related standards and oversees the delivery of technical support to a number of S&T initiatives and programs of the department and other government departments.
6. Ensure the organization and management of a national and international industrial consortia on joint technological development programs and projects and influences industry decision-making to achieve major economic impacts. Develops and executes knowledge and technology transfers as well as marketing plans and strategies to ensure the deployment of successful technologies.
7. Leads the preparation of and prepares briefings for the Assistant Deputy Minister, the Deputy Minister and the Minister and senior officials on energy technology directions, solutions and trends and developments.
8. Represents the interests of CanmetENERGY at many departmental, interdepartmental and international meetings and as member of the advisory boards of other federal government research laboratories.
9. Manages the organization’s human and financial resources and operations with probity.

Benchmark 42 - Text version

BM42: Director General, CanmetENERGY-Ottawa
The subject position is at the second managerial level reporting to the ADM, Innovation and Energy Technology Sector. There are 5 peer positions at the same reporting level.

Reporting to Director General, CanmetENERGY-Ottawa are 4 directors.

• Linear organizational chart
  ADM, Innovation and Energy Technology Sector
  • Director General, CanmetMATERIALS
  • Director General, CanmetENERGY – Devon
  • Director General, CanmetENERGY - Varennes
  • Director General, Office of Energy Research and Development
  • Director General, IETS Policy and Planning
  • Director General, CanmetENERGY-Ottawa
    • Director, Operations CanmetENERGY
    • Director, Buildings and Renewables
    • Director, Clean Fossil Fuels
    • Director, Industry Innovation

Evaluation Rationale

Title: Director General, CanmetENERGY – Ottawa

General Accountability

Directs and oversees the Government of Canada’s strategic collaborations to strengthen internal capacities to handle public health emergencies and the planning and management of the coordination of response activities to significant public health events.

Organization Structure

This is one of the four (4) positions reporting to the Vice-President, Health Security Infrastructure. See Annex A for the organization chart.

The five (5) positions reporting directly to the Director General, Centre for Emergency Preparedness and Response are:

Director, Office of Emergency Response Services, (Staff of 47) responsible for directing major national programs to ensure response to a surge in public health and social services needs in the event of a health emergency.

Director, Situation Awareness and Operations, (Staff of 51) responsible for the development of policies based on the identified issues and the delivery of public health initiatives in alignment with Agency priorities. The Director is accountable for maintaining situational awareness of global public health and developing cooperation with global partners and stakeholders. The position leads the Health Portfolio Operations Centre.

Director, Office of Border and Travel Health Services, (Staff of 38) responsible for development and implementation of the operational framework for the Travelling Public Program.

Director, Field Services Training and Response, (Staff of 58) responsible for directing two significant capacity building programs within the epidemiology and public health service communities; i.e., the Canadian Field Epidemiology Program (CFEP) and the Canadian Public Health Service (CPHS).

Manager, Administration, (Staff of 13) responsible for managing the operational planning and performance reporting process and the financial, human resources and administrative supports to the program.

Nature and Scope

The Agency’s mandate is to deliver on the Government of Canada's commitment to protect the health and safety of all Canadians. Its activities focus on preventing chronic diseases, preventing injuries, and preparing for and responding to public health emergencies and infectious disease outbreaks. The Agency operates in an environment where responsibility for public health is shared, requiring the organization to work in close collaboration with internal and external stakeholders, other levels of government and international organizations to foster collaboration and to coordinate federal policies and programs in the area of public health.

The Branch is responsible for strengthening public health infrastructure, biosecurity, border health and emergency management. It serves as the governmental focal point for collaborative activities that strengthen Canada’s capacity to manage domestic public health events/emergencies and international events of concern to Canadians.

It is within this context that the Director General, Centre for Emergency Preparedness and Response (DG) directs the development and implementation of government and agency-wide plans and strategic collaborations to strengthen internal capacities to handle public health events/emergencies. In addition, the DG provides leadership in planning and managing the coordination of response activities to significant public health events of national interest.

The DG works closely with other Directors General and senior management on all aspects of the work conducted within the Branch and actively contributes to the development and management of Branch goals, priorities and objectives, and to the planning and coordination frameworks necessary to achieve integrated decision-making and management processes. The DG develops strategic and operational plans and strategies, provides leadership and direction to staff and ensures fulfillment of managerial and financial accountabilities (i.e., staffing, performance and talent management, financial control and reporting).

The DG manages an organization of professionals responsible for the development of the infrastructure to support a responsive and cohesive system that protects the health and safety of Canadians through the mobilization of responses to public health emergencies/events nationally and internationally. This requires the DG to ensure the development and sharing of public health intelligence/expertise with a broad spectrum of stakeholders and to direct the development of the policy framework, strategies, plans and supporting tools to ensure responses in the event of public health events/emergencies.

The DG provides leadership for the Government of Canada’s emergency preparedness and response for public health emergencies and ensures that plans and strategies are operationally sound. As such, the DG oversees the ongoing situational awareness and risk assessment, coordinates inter-jurisdictional mutual aid, and deploys surge capacity and specialized response teams to natural or man-made disasters. This entails the provision of portfolio-wide shared services (e.g., plans, execution, training, maintaining situational awareness, staff mobilization and recruitment). The DG marshal’s expertise from across the department, all levels of government, industry, academia and emergency management organizations and engages stakeholders in a broad range of coordination activities. The DG is also responsible for the National Emergency Strategic Stockpile, with accountability for anticipating, procuring, storing and deploying the Canadian stockpile of medical countermeasures, emergency supplies and equipment.

At the international level, the DG works closely with a broad range of federal departments/agencies and international organizations/governments to contribute to global health preparedness and to direct the Canadian response to public health threats. This may require international travel and regular national travel to participant or attend meetings.

The DG leads policy reviews and strategic reorientations of programs and policy capacity and works with the department and other portfolio partners to represent the requirements and business implications of regulatory modernization on the programs and services developed and delivered across the Centre for Emergency Preparedness and Response.

The DG represents the Department’s mandate, programs and services on a variety of departmental, interdepartmental committees, working groups and meetings and is a member of the Director General’s Interdepartmental Emergency Response Committee and the Director General’s Emergency Management Policy Committee.

Dimensions (Constant Dollars)

Specific Accountabilities

1. Provides the strategic vision, business planning, oversight and operational framework for the delivery of the directorate’s mandate.
2. Provides expert advice to the Assistant Deputy Minister, President, Chief Public Health Officer, Minister and Health Portfolio partners on the appropriate emergency intervention and timelines and thus serves as the focal point for federal leadership.
3. Manages the development and implementation of the policy framework, supporting tools and strategic collaborations to strengthen the capacity to respond to public health emergencies.
4. Leads the Health Portfolio Operations Centre (24/7) platform for the coordination of response activities to significant public health events of national interest.
5. Represents the Agency and the directorate at a variety of committees, working groups and meetings.
6. Manages the human, financial, and material resources of the directorate with prudence and probity.

Benchmark 43 - Text version

BM43: Director General, Centre for Emergency Preparedness and Response
The subject position is at the second managerial level reporting to the Vice-President, Health Security Infrastructure Branch. There are 3 peer positions at the same reporting level.

Reporting to Director General, Centre for Emergency Preparedness and Response are 4 directors and 1 manager.

• Linear organizational chart
  Vice-President, Health Security Infrastructure Branch
  • Director General, Centre for Biosecurity
  • Director General, Regional Operations
  • Director, Business and Integration
  • Director General, Centre for Emergency Preparedness and Response
    • Director, Office of Emergency Response Services
    • Director, Situation Awareness and Operations
    • Director, Office of Border and Travel Health Services
    • Director, Field Services Training and Response
    • Manager, Administration

Evaluation Rationale

Title: Director General, Centre for Emergency Preparedness and Response

General Accountability

Accountable for the development, direction and implementation of science-based legislative, regulatory, policy frameworks and programs to manage risks to health from consumer products through the control of the manufacture, import, advertisement and sale of products designed for household, garden or personal use, or use in sport and recreation under the Canada Consumer Product Safety Act (CCPSA); management of health risks associated with the use of cosmetics under the Food and Drugs Act; and oversight of  the management and administration  of the federal component of the National Workplace Hazardous Materials Information System. 

Organization Structure

This is one of six (6) positions reporting to the Assistant Deputy Minister, Healthy Environments, Consumer Safety Branch.  See “Annex A” for the organization chart.

The three (3) positions reporting to the Director General, Consumer Product Safety are:

Director, Risk Assessment, (Staff of 72) responsible for the development of a framework providing centralized scientific risk assessment services designed to minimize the exposure of Canadians to potentially hazardous products. The position oversees consolidation of Directorate data to set priorities concerning emerging hazards and surveillance activities and coordination of surveillance activities with other departments, jurisdictions and other levels of government. The Director manages Product Safety Lab and potential risks research to support activities of the Directorate and establishes frameworks supporting the cosmetics notifications process, incident reporting and the triage of complaints.

Director, Risk Management, (Staff of 41) responsible for the development of a framework providing centralized scientific risk management services designed to minimize exposure of Canadians to potentially hazardous products. The Director oversees the elaboration of current regulations aiming to better protect Canadians from unsafe consumer products. The Director ensures cooperation with various stakeholders, provides expert advice to senior management and coordinates standards development.

Director, Workplace Hazardous Materials, (Staff of 25) responsible for implementation and administration of the Hazardous Products Act and the Hazardous Materials Information Review Act to protect the health and safety of Canadian workers through a national approach to hazard classification and communication for products in the workplace in cooperation with relevant federal-provincial-territorial (FPT) agencies. The Director oversees the implementation of the Globally Harmonized System (GHS) for workplace chemicals in Canada and alignment of hazard classification and communication requirements with international standards.

Nature and Scope

The Department is responsible for helping Canadians maintain and improve their health and safety.  It is committed to improving the lives of all Canadians and to making the country's population among the healthiest in the world as measured by longevity, lifestyle and effective use of the public health care system.  To achieve this goal,  the Department relies on high-quality scientific research as the basis for its work; conducts ongoing consultations with Canadians to determine how to best meet their long-term health care needs; communicates information about disease prevention to protect Canadians from avoidable risks; and encourages Canadians to take an active role in their health, such as increasing their level of physical activity and eating well, and regulating pesticides, tobacco, controlled substances, consumer products, drugs, medical devices, biologics, etc.

Healthy Environments and Consumer Safety Branch is a science-based regulatory organization mandated to protect the health of Canadians through prevention, oversight, and rapid response in the regulation of chemicals, environmental contaminants, consumer products, tobacco, alcohol, and controlled substances. The Consumer Product Safety Directorate helps to protect the Canadian public by researching, assessing and collaborating in the management of health risks and safety hazards associated with consumer products that Canadians use every day.

It is within this context that the Director General, Consumer Product Safety (DG) is responsible for developing and directing the implementation of policy, legislative, regulatory, and program frameworks for reducing health risks by regulating and monitoring the advertisement, sale and importation of hazardous or potentially hazardous products. The DG is responsible for the assessment and management of health risks associated with chemicals in consumer products and emerging issues and for the development and delivery of public education, information and safety promotion initiatives.

The DG is a key member of the Branch Executive Management team. The DG sets out the overall goals of the Directorate, oversees short-term and long-term planning and the establishment of priorities in accordance with federal government and departmental priorities, roles and responsibilities, while ensuring that international commitments are aligned with domestic priorities.  The DG must effectively manage a multitude of cross-cutting issues, provide strong leadership on horizontal government initiatives and foster strategic collaborations with partners, stakeholders, other levels of government and with domestic and international communities.  

The DG provides expert advice and briefings to the Assistant Deputy Minister, Deputy Ministers and Minister on matters related to the health risks to Canadians posed by consumer products.  Expert advice and guidance are also provided on products posing the highest risk, effective risk communication, the enforcement of deterrents, the development of safety standards as well as surveillance and mandatory reporting of adverse events and incidents.  As the profile of consumer product safety continues to increase within government, the media and with Canadian consumers, the DG must be positioned to provide instantaneous and expert issues management.  The challenge for the DG is to ensure that the Directorate responds to the increasing demand from Canadians to be informed about and to participate in government decision-making and that government decisions be made openly, based on evidence and in accordance with the shared values of Canadians.

The DG oversees the planning, organization and direction of a centralized scientific risk assessment and surveillance function designed to minimize the exposure of Canadians to potentially hazardous products.  The DG must also oversee the planning, development, and implementation of frameworks and processes to support regulatory monitoring and compliance activities.  These activities are carried out by product safety officers in regional offices across Canada administered through the Department’s Regulatory Operations and Region Branch (RORB) and are central to minimizing the exposure of Canadians to potentially hazardous products. 

The DG is further accountable to provide hazard analysis services as well as exposure, toxicology and engineering services related to consumer products and cosmetics.   The DG is responsible for supporting the Department’s Cosmetics Program designed to protect the health of the Canadian public through minimizing the risk associated with the use of cosmetics sold in Canada. The Food and Drugs Act have very strict regulations and guidelines applying to how cosmetics can be sold in Canada and the Director General must ensure that these standards are met and adhered to. 

The DG ensures that Canadians have the information they need to assess the risks and benefits associated with the consumer products they choose to use through the development and provision of information, education and guidance aimed at both industry and the public. Within this context, the DG is tasked with leading the development and implementation of consumer and industry outreach strategies, stakeholder relationship strategies and for the management of intergovernmental affairs. The DG is further accountable for promoting international collaboration and for working with key trading partners (and other countries) to strengthen cooperation and dialogue on issues related to consumer products and expected to provide a platform for international participation through such initiatives as supporting commitments to increase the safety of imported products within North America and aligning with US regulatory requirements. In fulfilling this accountability, the DG may require occasional international travel. 

The DG facilitates the modernization of the regulatory system to enable it to better protect Canadians from unsafe consumer products in the face of current realities and future pressures. This includes amending or replacing outdated health and safety legislation with new legislative regimes that respond to modern realities. The DG is further accountable to lead strategic policy development in support of legislation as well to direct the administration, review and maintenance of existing legislation and the enactment of new legislation. The DG must also oversee the development, implementation and management of a framework supporting the provision of operational policy services.   The DG will provide regulatory guidance in support of the modernization and strengthening of Canada's safety system for consumer products. Further, the DG is expected to work horizontally and in partnership within the Branch, the Department and other Federal government departments to promote and facilitate regulatory excellence as it relates to the safety and safe use of consumer products.  

Dimensions (Constant Dollars)

Specific Accountabilities

1. Provides the strategic vision, business planning, oversight and the operational framework for the delivery of the Directorate’s mandate.
2. Provides expert advice, issues management and recommendations on all aspects of the Consumer Product Safety program.
3. Leads communications to the Canadian public and industry regarding the health and safety risks associated with consumer products and cosmetics to minimize the exposure of Canadians to potentially hazardous products.
4. Leads the consumer product testing and investigation required to assess risks to health associated with consumer products and cosmetics and the integration of data to ensure a strong evidence base for legislation development and enforcement.
5. Leads the development of current risk-based legislative and regulatory agendas, as well as planning and provision of centralized scientific risk assessment, exposure, toxicology, engineering services, surveillance activities, cosmetics notifications, mandatory incident reporting and hazard analysis designed to minimize the exposure of Canadians to potentially hazardous products.
6. Directs the planning, organization and management of the federal component of the Workplace Hazardous Materials Information System.
7. Represents the Department and the federal Government, nationally and internationally, on issues related to consumer product safety and leads decision-making committees at the senior executive level.
8. Plans, organizes and directs the operations of a multi-disciplinary staff engaged in policy development, surveillance and advisory and regulatory activities.  Manages the human, financial, and material resources of the Directorate with prudence and probity.

Benchmark 44 - Text version

BM44: Director General, Consumer Product Safety
The subject position is at the second managerial level reporting to ADM, Healthy Environments, Consumer Safety Branch. There are 5 peer positions at the same reporting level.

Reporting to Director General, Consumer Product Safety are 3 directors.

• Linear organizational chart
  ADM, Healthy Environments, Consumer Safety Branch
  • Director General, Controlled Substances
  • Director General, Tobacco Control
  • Director General, Policy Planning and Integration
  • Director General, Environmental & Radiation Health Sciences
  • Director General, Safe Environments
  • Director General, Consumer Product Safety
    • Director, Risk Assessment
    • Director, Risk Management
    • Director, Workplace Hazardous Materials

Evaluation Rationale

Title: Director General, Consumer Product Safety

General Accountability

Accountable for the management and oversight of the departmental communications program and for the provision of strategic leadership and direction in the planning, management, and delivery of communications support and advice to the Minister, Deputy Minister, Associate Deputy Minister, and departmental officials.

Organization Structure

This is one of five (5) positions reporting to the Assistant Deputy Minister, Policy Planning and Communications Branch. See Annex A for the organization chart.

The five (5) positions reporting directly to the Director General, Communications are:

Senior Director, Strategic Communications (Staff of 26) responsible for the management of communications programs to support the administration and delivery of programs and services. The Senior Director oversees the provision of support to the Deputy Minister’s and Department’s communications activities in conformance with policies and objectives.

Director, Procurement Communications (Staff of 22) responsible for the management of communications programs to support procurement strategies and acquisitions. The Director oversees provision of support to the Deputy Minister and the Department concerning procurement communication activities and ensures compliance with communication policies and objectives.

Director, Corporate Communications (Staff of 30) responsible for the management of the Department’s corporate internal communications and linguistic services in support of the Minister and Deputy Minister. The Director oversees the Department’s internal communications activities in compliance with the Government of Canada’s (GoC) communication policy, manages the business planning and management for the Sector as well as the Department’s Web presence.

Director, Public Affairs (Staff of 18) responsible for the provision of media relations and social media communications expertise, advice, products and services. The Director oversees the provision of support concerning the coordination of ministerial events and ministerial liaison.

Director, Marketing and Sector Coordination (Staff of 29) responsible for the Department’s marketing, advertising, public opinion research, consultation and outreach activities. The position oversees the production of publications that support the Deputy Minister’s and Department’s communications needs. The Director manages the provision of multi-media production services and oversees special projects such as marketing services and communication support for various initiatives.

Nature and Scope

The Department plays an important role in the daily operations of the Government of Canada. It supports federal departments and agencies in the achievement of their mandated objectives as their central purchasing agent, real property manager, linguistic authority, treasurer, accountant, and pay and pension administrator. The Department's vision is to excel in government operations, and its strategic outcome and mission are to deliver high-quality, central programs and services that ensure sound stewardship on behalf of Canadians and meet the program needs of federal institutions.

As a common service organization, it provides government departments, boards and agencies with support services for their programs including: procurement; office accommodation and facilities; architectural and engineering services; construction, maintenance and repair of public works and federal real property; pay and pension services; Receiver General, treasury of Canada administration, and maintenance of Accounts of Canada; linguistic services; industrial security services; and specialized programs and services, including government-wide applications and greening of government operations.

The Policy, Planning and Communications Branch is responsible for the delivery and provision of a wide range of critical strategic and supporting activities to the Minister, the Deputy Minister, Associate Deputy Minister and the department. On behalf of the Minister, the Branch is responsible for the management of Ministers’ Regional Offices (MROs); the provision of strategic corporate communications advice, programs and services, strategic policy and planning, Ministerial Services and Access to Information, and government-wide leadership with respect to the greening of government operations.

It is within this context that the Director General, Communications (DG) oversees the planning, management and delivery of the Department’s communications services to support the Executive Offices and departmental branches through the provision of advice, products and guidance. The DG is responsible for the planning, management and delivery of all aspects of the department’s communications program to support the Minister, Deputy Minister and Associate Deputy Minister in discharging their respective accountabilities and to support departmental officials and branches with their communications obligations. The DG is a member of the Branch Management Committee and Chairs the departmental digital governance committee.

The DG provides communications expertise, advice and guidance to support the department’s executive offices and branches and provides a suite of services, including: media relations, public affairs, coordination of Ministerial public events, preparation of speeches, media lines, and the development of news releases, backgrounders, environmental scans, fact sheets and other products destined for the media. The DG anticipates and provides strategic, integrated, balanced advice, options and solutions to communications challenges and issues facing the Minister, Deputy Minister, Associate Deputy Minister and other senior executives.

The DG establishes strong strategic linkages with the Privy Council Office to obtain their approval for public events and announcements, as well as with other central agencies and communications officials in other government departments and agencies to share intelligence on joint initiatives and/or announcements. The DG ensures thorough/ongoing analysis of the political and media environments to detect and deal quickly with problems before they escalate into major risks.

To promote the Department’s programs, activities and policies, the DG provides authoritative advice and guidance to departmental management to develop the strategic positioning and clear messaging that will allow them to reach out effectively to the wide number of internal and external audiences and manage communications.

Internal communications are an integral part of the Department’s communications strategy and provide an opportunity to broaden employee knowledge, awareness and understanding of general information and obligations. As such, the DG oversees the planning, management and delivery of corporate internal communications services, products and tools to support the requirements of the Minister, Deputy Minister, Associate Deputy Minister and the Department in compliance with the Government of Canada (GoC) Policy on Communications and Federal Identity.

The DG provides oversight of the departmental outreach program, and the conduct of public opinion research, consultation programs, public environment analysis and media monitoring to inform senior management. The position ensures a thorough assessment and analysis of findings and the provision of regular feedback to senior management to guide future action to assist them in developing policies and to plan programs and services that are citizen-centered and consistent with departmental and government strategic objectives and priorities.

The DG oversees the coordination of the Department's marketing/promotional activities and advertising program, which includes the development of the annual departmental advertising plan and the provision of annual reporting of advertising and public notices for the Department. The DG provides direction and oversight to support the Department’s publishing activities. The DG directs the provision of writing and editorial services and multimedia production services, including graphic design, photography, and videography production services to support the requirements of the Executive Offices, Branches and Regions.

The DG manages the Department’s digital presence and approaches to the integration of new technologies, advancements and social media into Departmental communications and oversees departmental social media presence as well as the development/implementation of related management framework and strategy, policies and standards. In both its external and internal communications, the DG ensures that the department complies with Government acts and policies, such as the Federal Identity Policy, Official Languages Act, the Canadian Multiculturalism Act and other relevant guidelines such as the Guideline on Official Use of the Social Media and directives.

The DG represents the Department at external meetings with public, private and voluntary sectors and national interest groups and with the media’s senior national public opinion-makers to gain their understanding and cooperation to promote departmental policies and programs.

Dimensions (Constant Dollars)

Specific Accountabilities

1. Provides the strategic vision, business planning, oversight and operational framework for the delivery of the Directorate’s mandate to ensure that departmental officials act in accordance with the requirements of communication policies.
2. Provides expert advice to Executive Offices and Branches and oversees the provision of solutions to sensitive communications issues facing the Minister, Deputy Minister, Associate Deputy Minister and other senior executives. Oversees the provision of advice to the regional communications units to ensure a coordinated approach to all Departmental communications program/functions.
3. Manages internal communications services, products and tools and the development of a communication management framework for the Department.
4. Oversees the provision of communications products, services and expertise to support the Branches’ communications requirements in delivery of their programs/services to clients and to support unique major departmental initiatives and special projects.
5. Manages the Department’s digital presence and approaches concerning the integration of new technologies, advancements and social media into departmental communications. Oversees departmental social media presence and the development/implementation of related management framework and strategy, policies and standards.
6. Oversees the coordination of the Department's marketing/promotional activities, the advertising program and publications activities. Manages the corporate communications integrated business plan to establish the Sector’s business objectives. Manages the coordination of the Branch’s input into corporate/government planning and reporting documents. Manages the communications strategies and plans to support the Department’s response to crisis or emergency situations.
7. Oversees the departmental outreach program through public opinion research, consultation programs, public environment analysis and media monitoring to inform senior management. Guides future action in developing policies and manages the planning of client-focused programs and services. Maintains relations at the senior management level with various stakeholders and communications community.
8. Manages the human, financial, and material resources of the Directorate with prudence and probity.

Benchmark 45 - Text version

BM45: Director General, Communications
The subject position is at the second managerial level reporting to Assistant Deputy Minister, Policy Planning and Communications Branch. There are 4 peer positions at the same reporting level.

5 positions report to Director General, Communications.

• Linear organizational chart
  Assistant Deputy Minister, Policy Planning and Communications Branch
  • Director General, Ministerial Services and ATIP
  • Director General, Portfolio and Government Affairs
  • Director General, Strategic Policy and Planning
  • Director, Branch Planning Management Services
  • Director General, Communications
    • Senior Director, Strategic Communications
    • Director, Procurement Communications
    • Director, Corporate Communications
    • Director, Public Affairs
    • Director, Marketing and Sector Coordination

Evaluation Rationale

Title: Director General, Communications

General Accountability

Accountable for the provision of executive leadership, direction, governance, guidance, planning and advice in leading Canadian Forces Housing Agency (CFHA) in its mission to meet the housing needs of military families and to provide trusted and valued housing services to Canadian Armed Forces (CAF) members through the delivery of operations and maintenance, capital investment, technical services, corporate and customer services and the development of the long term strategic framework to enhance the Department's capacity to meet the evolving residential needs of the CAF members and their families across Canada.

Organization Structure

This is one of the nine (9) positions reporting to the Assistant Deputy Minister, Infrastructure and Environment (IE). See Annex A for the organization chart.

The six (6) positions reporting directly to the Chief Executive Officer, Canadian Forces Housing Agency are:

General Manager, Housing Operations, (Staff of 205) responsible for developing strategies for the integrated delivery of housing programs and for determining the best standards of property management services provided to occupants across the Agency.

General Manager, Corporate Service, (Staff of 41) responsible for the development of performance management and accountability frameworks, operational policies and guidelines for the Department. The Manager is also responsible for ensuring the integrity of human resources management, the internal audit capacity for management advisory services delivery, the on-going program review as well as information management/information technology (IM/IT) and various other services.

General Manager, Finance, Planning and Resource Management, (Staff of 27) responsible for providing financial expertise to support housing operations, real property and corporate services in achieving their program objectives, for strengthening of accountability for financial management and contracting as well as financial reporting. The General Manager is further accountable for financial planning, financial performance, risk management, the accounting of assets under construction and for the administration of contracts.

General Manager, Infrastructure and Technical Services, (Staff of 29) oversees the planning of the Department's Real Property (RP) assets in order to maximize the Government's investment in housing for CAF military personnel. The position ensures the provision of crown-controlled residential housing and its on-going integrity and maintenance. The Manager develops standards for property management services and ensures their consistency to occupants across Canada. The position maintains accurate and available asset information to enable decision-making related to larger-scale recapitalization and construction projects.

Senior Strategic Policy Advisor, responsible for providing policy and analysis services to the CEO and senior management on policy issues. The Advisor communicates program initiatives affecting the policies and coordinates the Agency's strategic direction.

Senior Military Advisor, responsible for providing expert advice to the CEO and General Manager, Housing Operations on issues with military occupants and personnel as well as military culture, infrastructure, strategic issues, etc. The Advisor supports the General Manager by coordinating Housing Operations program and project delivery and ensures the resolution on issues that require RP Operations support.

Nature and Scope

The Department is the largest federal government department. The Department implements Government decisions regarding the defence of Canadian interests at home and abroad and provides advice and support to the Minister. It undertakes missions for the protection of Canada and Canadians and to maintain international peace and stability by serving on the sea, on land and in the air while supported by the civilian workforce. Canada’s defence policy is comprised of three pillars: Strong at home, Secure in North America and Engaged in the world.

The CFHA was established as a Special Operating Agency (SOA) with the mandate to operate and maintain the Defense housing portfolio. This includes the allocation, maintenance, repairs and recapitalization of the housing units, the administration of the shelter charge (rent) system, the strategic management of the housing assets and the provision of corporate services (e.g., human resources, finance, project authorities, and security) on behalf of the Department. The organization is responsible for the maintenance and allocation of nearly 12,000 homes at 27 locations across the country.

It is within this context that the Chief Executive Officer, Canadian Forces Housing Agency (CEO) manages the Defense housing portfolio, establishes the mandate and develops the strategic priorities within the Agency in support of the Department’s RP Policy. The CEO plays a critical role in developing a management framework as an ongoing component of the Department’s risk-based audit planning. The CEO develops long-term Real Property strategies and plans with contingency plans to mitigate risks and ensure the inclusion of infrastructure and environmental issues when identifying Defense housing requirements. The CEO is faced with managing the Agency in an environmentally responsible manner consistent with the principles of sustainable development. The CEO ensures that authorities and responsibilities are consistent with the Agency's and Department's needs and that policies, practices and processes comply with legislation, regulation and departmental policies. The CEO must therefore develop and implement acquisition, operation, maintenance and disposal strategies as well as key performance indicators assessing functionality, utilization and financial performance of the Defense housing portfolio.

As a member of the Executive Committee, the CEO plays a critical strategic advocacy role and provides expert strategic advice to the DM, ADM and other senior management in relation to the investment, allocation and maintenance of Crown-owned housing units in Canada. The CEO is responsible for defending the Agency's interests within the Department, and to other government departments, central agencies, interdepartmental committees and meetings, and other levels of government, nationally and internationally.

The CEO must establish the long-term strategic planning and development approach of the portfolio. This requires working with other functional authorities to obtain policy direction and support for services and ensuring alignment with departmental and Canadian Armed Forces objectives. The CEO oversees the comprehensive strategic planning initiatives that define long-term strategies aimed at moving the core housing program forward and shaping the future housing program in response to the changes in the departmental approach to accommodation support. The CEO directs the Agency’s fiscal framework with a comprehensive approach towards the development of funding priorities.

The CEO provides business insight into the achievement of the overall departmental strategic and policy goals for residential accommodation support. The CEO plays a critical role in anticipating and brokering, with departmental and private industry partners, early resolution to problems and is expected to capitalize on and build and sustain synergies across the various departmental and interdepartmental organizations. The CEO ensures a cohesive approach is taken so that best practices can be identified, shared and systemically integrated. The reporting structures and analyses must reinforce the horizontality of the Agency within Departmental and Government of Canada frameworks. This can be a highly sensitive area as the CEO briefs on the various options and associated implications, both in practical and political terms, to ensure informed advocacy.

The Defense housing portfolio also feeds into broader Government of Canada priorities and objectives.  Some of these include infrastructure renewal, support for achieving governmental environmental and energy objectives, as well as wellness for Canadians. Major challenges facing the CEO include evaluating key governmental goals and identifying how rental revenue can be invested in order to mutually benefit the housing program and achieve these goals. Another challenge is to rationalize the portfolio through the disposal of surplus housing units to help ensure that required investments are targeted.

The CEO continues to proactively explore additional opportunities to manage the environmental impact associated with housing management in support of the Government of Canada and the Department’s environmental objectives. A challenge facing the CEO is to ensure that the Agency's maintenance, renovation and new construction programs integrate environmental considerations to reduce negative impacts while providing comfortable and energy-efficient housing for military families. The CEO provides expertise and authoritative advice on the factors impacting departmental housing holdings such as legislative, regulatory, court precedents, political, social, economic, central agency developments and changing departmental operational requirements to all internal and external stakeholders. These include advice respecting the various provincial Landlord and Tenant Acts, the Canadian Environmental Protection Act andtrust violations/expropriation settlements.

Dimensions (Constant Dollars)

Specific Accountabilities

1. Leads and provides the strategic vision, business planning, oversight and operational framework for the delivery of the Agency’s mandate and as the Managing Authority for DND's Residential Housing on behalf of the DM.
2. Advances the Department’s interests through the management of partnerships and consultative networks with public and private stakeholders.
3. Governs the establishment and collection of rents, the accommodation of military personnel and the management of funds on behalf of the DM.
4. Manages the development of the strategic financial management framework which establishes the planning and control processes for financial performance and risk management as well as strategies for customer services, staff, business innovation and greening operations to ensure the integrated delivery of housing services to military members.
5. Oversees the development of operational objectives which ensure access to suitable and safe housing to military personnel and oversees the framework so that it is in line with those objectives while ensuring that Departmental Residential Housing is delivered in compliance with the accommodation policies.
6. Manages the human, financial, and material resources of the Agency with prudence and probity.

Benchmark 46 - Text version

BM46: Chief Executive Officer, Canadian Forces Housing Agency
The subject position is at the second managerial level reporting to Assistant Deputy Minister, Infrastructure and Environment. There are 8 peer positions at the same reporting level.

6 positions report to Chief Executive Officer, Canadian Forces Housing Agency.

• Linear organizational chart
  Assistant Deputy Minister, Infrastructure and Environment
  • Director General, Governance, Policy and Strategy
  • Director General, Portfolio Requirements
  • Director General, Environment Sustainable Management
  • Director General, Engineering Services
  • Director General, Strategic Portfolio Initiatives
  • Commander Real Property Operations Group
  • Chief of Staff and Chief Military Engineering
  • Director, Comptrollership
  • Chief Executive Officer, Canadian Forces Housing Agency
    • General Manager, Housing Operations
    • General Manager, Corporate Service
    • General Manager, Finance, Planning and Resource Management
    • General Manager, Infrastructure and Technical Services
    • Senior Strategic Policy Advisor
    • Senior Military Advisor

Evaluation Rationale

Title: Chief Executive Officer, Canadian Forces Housing Agency

General Accountability

Manages the development, implementation and oversight of the Government’s controlled drugs and substances program, legislative policy and frameworks, regulations, compliance and enforcement strategies.

Organization Structure

This is one of six (6) positions reporting to the Assistant Deputy Minister, Healthy Environments, and Consumer Safety Branch. See Annex A for the organization chart.

The five (5) positions reporting directly to the Director General, Controlled Substances are:

Director, Drug Policy, (Staff of 44) responsible for managing national and international policy frameworks and strategies for governing controlled drugs and substances. Leads the development of policy positions to support international negotiations. Oversees external relations activities with various stakeholders and preparations related to committees and boards. The Director coordinates and develops research and surveillance activities to support policy development, compliance and enforcement and to enhance the capacity to address existing and emerging trends.

Director, Legislative and Regulatory Affairs, (Staff of 14) responsible for the development of a strategic framework for legislative and regulatory changes to the Controlled Drugs and Substances Act, as well as for drafting of regulatory amendments. The Director leads stakeholder consultations related to legislation modernization and regulatory change proposals and participates in international initiatives supporting regulatory collaboration in multiple areas. The Director manages development of various evaluations to support the submission of regulatory proposals for Treasury Board Ministers’ approval.

Director, Controlled Substances, (Staff of 65) responsible for the management of the controlled substances regulatory framework and licensing regimes. The Director oversees and authorizes the use of restricted drugs and controlled substances in Canada and prevents the diversion of controlled substances to the illegal market. The position is accountable for developing risk frameworks for authorizations and compliance activities and for ensuring compliance with United Nations Conventions. The Director establishes cost-recovery policies for the Directorate; leads development of program requirements for information management/information technology (IM/IT) systems and information management practices for service delivery; and provides functional direction to regional staff.

Manager, Administration, (Staff of 17) responsible for managing the operational planning and performance reporting process and program financial, human resources and administrative supports.

Senior Advisor responsible for providing support to the DG and the management team by acting as a liaison and a lead on special projects, managing current issues, supporting the coordination of horizontal policy files, preparing executive briefings and presentations, assuring the quality of documents submitted by the Directorate for DG approval and representing the DG at senior management executive committee meetings.

Nature and Scope

The Department is responsible for helping Canadians maintain and improve their health and safety.  It is committed to improving the lives of all Canadians and to making the country's population among the healthiest in the world as measured by longevity, lifestyle and effective use of the public health care system. To achieve this goal,  the Department relies on high-quality scientific research as the basis for its work; conducts ongoing consultations with Canadians to determine how to best meet their long-term health care needs; communicates information about disease prevention to protect Canadians from avoidable risks; encourages Canadians to take an active role in their health, such as increasing their level of physical activity and eating well: and regulates pesticides, tobacco, controlled substances, consumer products, drugs, medical devices, biologics, etc.

The Healthy Environments and Consumer Safety Branch is a science-based regulatory organization mandated to protect the health of Canadians through prevention, oversight and rapid response in the regulation of chemicals, environmental contaminants, consumer products, tobacco, alcohol, and controlled substances. The Controlled Substances Directorate is accountable for leading the development, implementation and oversight of the Government’s controlled substances program, with the goal of protecting Canadians through the reduction of substance use and abuse. The Directorate works in partnership with all levels of government, the health community and other stakeholders and has accountability for the administration of the Controlled Drugs and Substances Act (CDSA).

It is within this context that the Director General, Controlled Substances (DG) manages the development, implementation and oversight of the Government’s controlled drugs and substances program, which is aimed at protecting Canadians from the hazards and risks to health associated with alcohol, drugs and controlled substances, both licit and illicit. Under the Director General’s leadership, the Controlled Substances program supports prevention, health promotion, treatment initiatives and enforcement with the goal of reducing substance use and abuse.

As a key member of the Branch Executive Management team, the DG is accountable for ensuring continuous improvement and excellence in program design, action management and financial and people management to better protect the health of Canadians. The DG sets out the overall goals of the Directorate, oversees short and long-term planning and the establishment of priorities, roles and responsibilities, while ensuring that international commitments are aligned with domestic priorities. The DG must effectively manage a multitude of crosscutting issues, provide strong leadership on horizontal government initiatives and foster strategic collaboration with partners, stakeholders, other levels of government and with domestic and international communities as well as provide strong issues management and expert guidance and advice to senior management.
 
The DG leads a policy, regulatory and service delivery organization working in partnership with all levels of government, the health community and other stakeholders; and is a key partner in Canada’s National Anti-Drug Strategy. The DG is accountable for the administration of the Controlled Drugs and Substances Act (CDSA) and accordingly, directs the development of policies, legislation and regulations that regulate access to controlled substances (e.g. import/export, preventing the diversion of controlled substances to the illegal market).

The DG is accountable, through the CDSA and its regulations, for regulating the possession, production, importing/exporting of controlled substances and precursor chemicals. The DG oversees the administration of the licensing and authorizations processes that enable stakeholders, such as industry and research institutes to conduct legal activities with these substances.

The DG is the official authority responsible for implementing and reporting on Canada’s implementation of the international drug control conventions, which are administered by the International Narcotics Control Board. The position leads the development of a comprehensive and future-focused strategy that involves providing a focal point for controlled drugs and substances in the federal policy environment. The DG provides executive leadership in developing and articulating national and international policy frameworks, program policy options and federal and national strategies for the Directorate and leads the development of long-term program, policy, as well as the development of policy positions to support international negotiations and collaboration on drug control initiatives and commitments. The DG oversees the identification of legislative, regulatory, and/or policy options gaps and responds to new legislation/regulation requirements. The DG is accountable for strengthening Branch and departmental capacity to shape and influence the outcomes of longer-term strategic and horizontal issues among both public and private sector players. 

To foster support for policy harmony, the DG oversees an engagement strategy by developing key linkages to engage a diverse community of partners and stakeholders. The DG ensures that the ADM and senior departmental management are informed of any shifts in direction and policy that could impact on the Controlled Drugs and Substances program.

The DG is accountable for analysis and evaluation of relevant multi-disciplinary research as well as appropriate monitoring and surveillance trends and activities. The DG faces challenges to develop and use a sound understanding of the Government’s long-term agenda to determine key research initiatives, including extra-mural research activities while strengthening the Directorate’s capacity to produce and use evidence. To be effective in the long term, research strategies must remain flexible and adaptive and reflect changing circumstances, information and knowledge. The DG ensures that research and knowledge are continuously harvested from a wide range of sources, evaluated and synthesized for use by policy and program developers and disseminated to a wide variety of stakeholders and interested parties.

The DG is also accountable for policy input into the defense of related legislation on various sensitive litigation files and is expected to lead the development and implementation of litigation management and comprehensive case management frameworks to position HC and other departments and agencies engaged in on-going legal actions.

The DG participates in a significant number of intra and inter-departmental, intergovernmental, governmental-industry, consumer and international committees (including the United Nations and World Health Organization agencies), with accountability for fulfilling Canada’s obligations under United Nations Drug Conventions. The DG is accountable for ensuring that representation is coordinated and is consistent with both legislative and program objectives and plans. The DG also ensures the provision of timely, evidence-based information to key stakeholders including, but not limited to, law enforcement agencies, health professionals, provincial and territorial governments, and Canadians.

Dimensions (Constant Dollars)

Specific Accountabilities

1. Provides the strategic vision, business planning, oversight and the operational framework for the delivery of the Controlled Substances Directorate’s mandate and fulfills Canada’s obligations under United Nations Drug Conventions.
2. Provides expert advice to the Minister, Deputy Minister, ADM and other senior executives across the Department.
3. Manages the development of various frameworks and strategies aimed at assessing, reducing and responding to health risks posed by drugs and controlled substances and sets strategic priorities for participation in federal strategies.
4. Oversees the conduct of research and surveillance to support policy and regulatory initiatives.
5. Regulates access to controlled drugs and substances in order to prevent their diversion to illegal markets.
6. Oversees development of an engagement strategy, key linkages and communications that engage a diverse community of partners and stakeholders.
7. Represents the Department and the Government at high profile fora, directs liaison activities for relevant United Nations and World Health Organization agencies; provides overall leadership to promote partnerships for the investigation and resolution of issues, and chairs Federal-Provincial-Territorial Committees to support this work.
8. Ensures the program remains at the forefront of controlled drugs and substances issues by directing the continuous review and update of all Directorate operations and ensures the continuous development of staff.
9. Manages the human, financial, and material resources of the Directorate with prudence and probity.

Benchmark 47 - Text version

BM47: Director General, Controlled Substances
The subject position is at the second managerial level reporting to Assistant Deputy Minister, Healthy Environments, Consumer Safety and Controlled Substances Branch. There are 5 peer positions at the same reporting level.

5 positions report to Director General, Controlled Substances.

• Linear organizational chart
  Assistant Deputy Minister, Healthy Environments, Consumer Safety and Controlled  Substances Branch
  • Director General, Consumer Product Safety
  • Director General, Safe Environments
  • Director General, Environmental and Radiation Health Sciences
  • Director General, Tobacco Control
  • Director General, Policy, Planning and Integration
  • Director General, Controlled Substances
    • Director, Drug Policy
    • Director, Legislative and Regulatory Affairs
    • Director, Controlled Substances
    • Manager, Administration
    • Senior Advisor

Evaluation Rationale

Title: Director General, Controlled Substances

General Accountability

Management of correctional institutions and parole offices delivering corrections programs and services in the Region and directing the safe transition and management of offenders under conditional release in the community.

Organization Structure

This is one of the three (3) positions reporting to the Regional Deputy Commissioner. See Annex A for the organization chart.

The positions reporting directly to the Assistant Deputy Commissioner, Correctional Operations, Prairie Region are:

Warden, [x7] (Staff of 2819) responsible for institution operations such as security, case management and the delivery of correctional programs focused on reintegration, education, cognitive skills and recreation in a safe, secure and humane correctional environment. The warden coordinates physical plant and support functions, such as accommodation, food and maintenance, and administers institutional support services.

Warden, Healing Lodges, (Staff of 168) responsible for the operation of correctional institutions that offer culturally appropriate services and programs to offenders in an environment that incorporates Indigenous values, traditions and beliefs.

District Director, [x2] (Staff of 334) responsible for the management of community correction services and the associated administrative support services. The Director manages the supervision of offenders on conditional release and those subject to a long-term supervision order to contribute to the protection of the public. The position is the Region's main representative for the mobilization of community resources and the promotion of the acceptance of the Department’s values within a large variety of interest groups.

Nature and Scope

The Department contributes to public safety by administering court-imposed sentences for offenders sentenced to two years or more. The Department functions in an intensive operational environment, managing approximately 26,000 offenders, including supervising offenders under conditional release in the community and subject to a long-term supervision order. The Department consists of 43 institutions of various security levels, 91 parole offices, 15 community correctional centres, including Special Handling Units, Women Offender Institutions and First Nations healing lodges. The Department actively assists offenders to become law-abiding citizens, while exercising reasonable, safe, secure and humane control.

In addition to the primary responsibility for the administration of sentences, there are five (5) regional treatment centres for general and mental health and staff colleges for the training of correctional staff.  The Department also contracts with approximately 175 community-based residential facilities operated by non-governmental agencies. To manage this range of institutions, the organization employs approximately 18,000 staff in a variety of occupations. The Department operates under two levels of management: national and regional (institutions, parole offices, community correctional centres, regional treatment centres and healing lodges) and is headed by the Commissioner who reports to the Minister of Public Safety and Emergency Preparedness. National headquarters in Ottawa performs overall planning, program and policy development for the Service, while the regional offices implement CSC activities within the regions. The Commissioner is supported by an Executive Committee of national and regional senior executives.

It is within this context that the Assistant Deputy Commissioner, Correction Operations, Prairie Region (ADC) is responsible for the operational delivery of departmental programs in the region. This includes the continuum of support to offenders while in custody and when released into the community.  The ADC and Assistant Deputy Commissioner, Integrated Services (ADCIS) work collaboratively to enhance integration in achieving correctional results. The regional organization sets in place a governance framework that supports complementary accountabilities between the ADC and ADCIS. The position integrates institutional and community operations to provide a more consistent and coordinated approach to services and programs.  This requires working in concert with the ADCIS to develop operational frameworks and processes required to facilitate access to support services and the provision of integrated support to offenders within the organizational model.

The ADC is responsible for establishing the goals, objectives and priorities of the Region, planning and directing the work, and managing the assigned financial and human resources.  The ADC oversees the operations and resources in a manner that encourages creativity and innovation in the implementation of programs, as well as excellence in maintaining the basics of correctional management. The ADC is responsible for continuous improvement in the use of resources and delivery of services.

The ADC oversees the 24-hours operations of multiple institutions and parole districts. The ADC ensures the safe, secure and humane custody of offenders while they are serving their sentences. The program provides for the day-to-day needs of inmates, including health and safety, food, clothing, mental health services and physical health care. The ADC ensures that appropriate security measures and appropriate control practices are in place to prevent incidents and respond to crisis situations.  Additionally, the position provides advice and direction on the adoption of correctional policies and procedures, including those on intake and classification, treatment programs, education and job training, recreation and discipline.  The ADC manages its offender population to ensure safe and secure operations and work toward ultimately achieving an acceptable population level.

The ADC oversees the development, implementation and assessment of innovative adapted educational and professional training approaches and programs to advance the department's priorities for enhancing offenders' ability to reintegrate into the community.  The ADC establishes a network of contacts in the various communities, including service organizations, Indigenous and volunteer organizations with a view to developing opportunities to involve the community in community supervision (e.g., work release, day parole placement and rehabilitation programming). The ADC develops partnerships to focus the shared responsibility for the establishment of supportive environments promoting the reintegration of offenders into the community, is accountable for the operational policies and procedures governing regional dealings with community support organizations and ensures that their application is continuously monitored for consistency. The position leads collaboration with community partners, support organizations, and with spiritual and cultural leaders on the development of operational solutions to help offenders benefit from a broad range of programs and approaches that will ease reintegration.

The ADC is a member of the regional Federal Council and shares information to promote an understanding of departmental initiatives with other federal departments and agencies. The position provides expert advice and recommendations to the Regional Deputy Commissioner and functional direction to Institutional Heads and District Directors across the Region on all aspects of correctional operations and activities. The position provides expert advice on complex, highly volatile, and public issues requiring a comprehensive and in-depth knowledge of the variables and associated implications for the resolution scenarios. The ADC works closely with law enforcement agencies, defense and prosecution attorneys, the judiciary, aftercare and professional organizations, other federal departments and provincial officials to develop common solutions to problems, to ensure adequate responses to crisis situations, and to initiate preventative procedures on operational issues.

The position requires an in-depth knowledge of the legislative, regulatory and policy frameworks governing their work. This includes the Canadian Charter of Rights and Freedoms, the Canadian Human Rights Act, and the Privacy and Access to Information Act. The ADCCO manages his/her staff within the constraints of the Public Service Management Reform Act, the Public Service Employment Act, the Federal Public Sector Labour Relations Act, the Financial Administration Act, Health and Safety legislation, the Official Languages Act, the Employment Equity Act and the Canada Labour Code.

Dimensions (Constant Dollars)

Specific Accountabilities

1. Provides the strategic vision, business planning, oversight and operational framework for the delivery of the mandate across the Region.
2. Oversees the management of all institutions across the Region by delegating authority and assuring continuity. Manages the administration of sentences imposed by courts and its practical aspects while maintaining the safety and security of the offenders/staff and the protection of the public within the Region.
3. Oversees community supervision activities and the safe management of offenders under conditional release or subject to a long-term supervision order.
4. Manages needs assessment, operational planning, emergency planning and preparedness. Provides input into resourcing and acquisition of safety equipment. Maintains relationships with law enforcement agencies to respond to crisis situations.
5. Oversees the integration of institutional and community operations, the development of information-sharing to facilitate the identification of issues and the development of responses.
6. Collaborates with the Assistant Deputy Commissioner, Integrated Services to enhance the delivery of correctional services as per the regional governance framework and other commitments and ensures the compliance of programs and services with national policies.
7. Represents the Region and the Agency in various venues, negotiates the resolution of supervision conflicts, and cooperates with law enforcement agencies, attorneys, organizations, federal departments and provincial officials. Oversees cooperation with community service providers to provide interventions and support for offenders in institutions and the community. Consults regularly with the Institutional Heads and District Directors to foster a coordinated approach.
8. Manages the human, financial, and material resources across the Region with prudence and probity.

Benchmark 48 - Text version

BM48: Assistant Deputy Commissioner, Correctional Operations, Prairie Region
The subject position is at the second managerial level reporting to Regional Deputy Commissioner. There are 2 peer positions at the same reporting level.

10 positions report to Assistant Deputy Commissioner, Correctional Operations (Prairie Region).

• Linear organizational chart
  Regional Deputy Commissioner
  • Assistant Deputy Commissioner, Integrated Services
  • Regional Administrator, Communications and Executive Services
  • Assistant Deputy Commissioner, Correctional Operations, Prairie Region
    • 7 Wardens
    • Warden Healing Lodges
    • 2 District Directors
   

Evaluation Rationale

Title: Assistant Deputy Commissioner, Correctional Operations, Prairie Region