Use ArriveCAN to enter Canada
You must use ArriveCAN to provide mandatory travel and public health information before and after your entry into Canada. ArriveCAN is not only keeping travellers safe, but is part of our ongoing efforts to modernize our border.
Available for iOS, Android and web.
The mobile app is free and secure and is the official Government of Canada platform. It is available in English, French and Spanish (displayed in the language of your device). Download the latest version of ArriveCAN or select "update" in your app store.
If you have accessibility needs, you should use the web version of ArriveCAN. The web version meets all Government of Canada accessibility and W3C WCAG 2.1 AA standards. It supports the use of assistive devices such as screen readers and magnifiers. Create an account or sign in to the web version of ArriveCAN.
ArriveCAN is also available as a mobile app, but the app isn't accessible to all persons with accessibility needs at this time. We're working to make the mobile app accessible as quickly as possible. If you're trying to sign in online to the web version of ArriveCAN, you may need to delete the mobile app.
If you're not able to use ArriveCAN due to accessibility needs, you won't be denied boarding or entry into Canada. People with accessibility needs or other special circumstances may be exempt from using ArriveCAN.
If you're exempt from using ArriveCAN, be ready to show a Government of Canada official these items on arrival:
- pre-entry test results, if required
- proof of vaccination (in English or French or a certified translation in English or French)
- travel documents
Please also be ready to answer questions about your 14-day travel history. You must show that you have a suitable plan if you have to quarantine or isolate on arrival. Get help from a Government of Canada official if you tried, but couldn't submit your information online.
You may be exempt from some of these requirements.
Visit COVID-19: Travel, testing and borders for the latest travel requirements and exemptions.
Make sure you have the latest version of ArriveCAN
Download the latest version of the ArriveCAN app or click "update" in your app store. If you don't, you may be asked to submit specific information that's no longer required.
The latest version of ArriveCAN (v.2.3) was released on June 28, 2022. If you plan to travel on or after that date, make sure you have the latest version before submitting your mandatory information.
On this page
- Find out if you can travel to Canada
- How to use ArriveCAN
- Advance customs and immigration declaration (select airports)
- If your travel details change
- After you've entered Canada
- Your privacy is protected
- Get help with ArriveCAN
Find out if you can enter Canada
How to use ArriveCAN
Who needs to use ArriveCAN
All travellers, with limited exceptions, whether entering Canada by air, land, rail or marine vessel, must use ArriveCAN unless you're exempt from this requirement due to an accessibility need.
You'll need to submit your information within 72 hours:
- before your arrival to Canada
- and/or before boarding a cruise ship destined for Canada
If travelling by marine vessel other than a cruise ship
If you're travelling by a marine vessel other than a cruise ship, you must use ArriveCAN before or upon entering Canada. This is to accommodate for Wi-Fi issues on the water.
Most marine reporting sites are open. Please consult the Directory of CBSA Offices and Services for a complete list of open sites.
Note: If your precise travel details do not appear in the web or mobile app,
If transiting through to another country by air
Travellers who are transiting through Canada to another country (and aren't leaving the secure area at the airport) don't need to submit their information through ArriveCAN.
No smartphone or taking a short trip?
Within 72 hours of your arrival in Canada or before taking a short trip outside Canada, you can sign in to ArriveCAN from a computer to get your ArriveCAN receipt. Print your receipt and take it with you when you travel. You can also have someone submit your travel information on your behalf.
If you don't submit your information through ArriveCAN
If you don't submit your information through ArriveCAN, you may be denied:
- boarding if arriving by air or by cruise ship
- entry into Canada if crossing at a land, rail or marine border crossing (if you are a foreign national travelling for discretionary purposes)
Canadian citizens, permanent residents, persons registered under the Indian Act and foreign nationals eligible to enter Canada under another entry exemption (such as foreign work, study, compassionate grounds) will not be denied boarding or entry, but you:
- won't be eligible for the fully vaccinated traveller exemption, and may be required to quarantine and complete an arrival and Day-8 test
- may face additional delays at the border for public health questioning
- may be subject to fines or enforcement action
Use ArriveCAN to submit:
Contact information and travel details
- required contact information for you and other people travelling with you
- the purpose of your travel, such as:
- work/employment or essential reasons, including:
- cross-border work, medical support, trade and transport, or
- regular travel, including:
- Canadian citizen, permanent resident, or person registered under the Indian Act returning to Canada
- foreign nationals entering for discretionary travel
- other types of travel, including:
- foreign work, study, family reunification, compassionate reasons
- work/employment or essential reasons, including:
- travel details, such as your:
- date and time of arrival
- port of entry if you're entering by land, rail or marine vessel, and/or
- flight number, airport and airline for the flight that will bring you into Canada if you're entering by air
- where your marine trip started and the date and time you boarded the boat or cruise ship
Vaccination information, pre-entry test results and travel history
As of April 1, 2022, fully vaccinated travellers will no longer be required to submit a pre-entry COVID-19 test result to enter Canada by land, air or water.
Starting April 25, 2022, partially and unvaccinated children aged 5-11 will no longer be required to complete a pre-entry COVID-19 test for entry to Canada, if they’re accompanied by a:
- fully vaccinated parent
- or tutor
- your vaccination information, and proof of vaccination
- information about your pre-entry COVID-19 test results and confirmation that you understand the testing requirements
- information about the countries you stayed in or visited in the 14 days prior to your arrival in Canada (don't include countries where you had a connection stop along the journey from one destination to another).
Starting April 25, 2022, the following people will no longer be required to provide quarantine plans when travelling to Canada:
- fully vaccinated travellers
- children aged 5-11 (who are accompanied by a fully vaccinated parent/guardian)
- those with a medical contraindication to COVID-19 vaccination .
For those who need a quarantine plan, questions include:
- whether you have accommodation where you can quarantine for 14 days or possibly longer
- the address of your quarantine location (the place where you'll quarantine for 14 days. If you're fully vaccinated, this is the place you could go if you develop symptoms or test positive)
- if you're arriving by marine vessel, include the address where the vessel will be moored
- if you're arriving by cruise vessel
- whether you can avoid all contact with other people who didn't travel with you while in your place of quarantine
- whether you'll have access to basic necessities of life, including water, food, medication and heat, without leaving quarantine
- if there are people at increased risk from COVID-19 at that place who:
- are 65 years or older (unless you are fully vaccinated)
- have underlying medical conditions
- have compromised immune systems
- if there are any people at that place who work or assist in a facility, home or workplace that includes people at increased risk from COVID-19
- whether it's a group living environment or houses multiple families, such as:
- group residence
- care facilities
- living with roommates you can't avoid who didn't travel with you
Saved traveller feature
The "saved traveller" feature is optional for all travellers. It saves travel documents and proof of vaccination information in ArriveCAN for re-use on future trips. If you don't use this feature, you'll need to enter this information for each ArriveCAN submission. You can add, edit or delete travellers at any time.
Once you've saved your travel information, ensure that you continue your submission until you obtain an ArriveCAN receipt.
For fully vaccinated travellers
Include unvaccinated children or dependent adults in your submission regardless of their vaccination status
Essential travel requirements
As of January 15, 2022, essential travellers who were previously exempt must be fully vaccinated to get an ArriveCAN receipt (unless exempt from the vaccination requirement). All essential travellers must submit the following information into ArriveCAN:
- contact information
- travel details
- vaccination information, including which vaccine(s) received, including manufacturer, country received, date received, and upload proof of vaccination. Essential travellers exempt from the vaccination requirement still have to include their vaccination status.
As a vaccinated essential traveller, you can save time by creating a reusable receipt.
Enter your information once and reuse your receipt for each entry into Canada.
You're no longer required to enter information about your port of entry, or date and time of arrival.
If you previously created a reusable ArriveCAN receipt, you must download the latest version of the ArriveCAN mobile app or sign in to the web version. You must re-submit all of your information, including the newly required information on proof of vaccinations, to get a new exempt reusable ArriveCAN receipt. If you don't submit the required information, it can cause more delays at the border. It can also lead to fines or enforcement action.
Apart from this requirement, you may only need to resubmit your information if the border services officer determines that:
- you're not travelling for exempt essential travel
- you're travelling for non-essential reasons (for example, discretionary travel)
- your information in ArriveCAN changes (for example, your travel history)
Using ArriveCAN for someone else
If you're travelling with others, you can include multiple travellers in your ArriveCAN submission.
Including multiple people in your submission
As the primary traveller, you may provide travel information for yourself and for:
- your spouse or common law partner
- your children (or children for whom you have legal guardianship), aged 18 years or younger
- any other adult for whom you're a legal guardian
You can provide information for up to 8 travellers, including yourself, in a single submission.
Use this when:
- you'll all stay together at the same address for the entire quarantine or isolation period, if required and
- you have their permission to collect and share this information
Travelling with mixed vaccination status or citizenship
Don't include other travellers who aren't travelling for the same purpose of travel or who are not fully vaccinated in a single submission unless they are:
- less than 18 years old or a dependent adult travelling with a fully vaccinated guardian
- if you are a foreign national entering Canada for discretionary purposes and travelling with another person who is a Canadian citizen, you should complete individual submissions
- if you are travelling with a group of adult foreign nationals with mixed vaccination statuses, do not include unvaccinated travellers in your submission (unless they are dependent adults); you will not be issued an ArriveCAN receipt as unvaccinated foreign nationals are not eligible to enter Canada for discretionary travel
Asking someone to help with your submission
If you’re unable to use ArriveCAN, you can ask someone like a friend or family member for help. They can submit your travel information for you by signing in online.
They’ll need to fill out ArriveCAN with all of your traveller information.
Then they’ll be able to print or email the ArriveCAN receipt to you.
You must show your ArriveCAN receipt to the Canada border services officer upon arrival to Canada and before boarding a plane or cruise ship. You’re responsible for ensuring that you meet all of the requirements for entry into Canada.
If you’re required to quarantine, you must complete your reporting after entering Canada. Call 1-833-641-0343 each day during your 14-day quarantine.
Getting your ArriveCAN receipt
Once you submit your information through ArriveCAN, a receipt will be displayed and emailed to you.
ArriveCAN won't confirm exemptions from public health requirements. An ArriveCAN receipt shows that you've successfully provided your information. It doesn't validate your eligibility to enter Canada, vaccination status, or essential travel status. Your exemptions from public health requirements and/or essential travel status will be determined by a border services officer.
How to use the ArriveCAN receipt
Show the receipt to your airline carrier or a Canadian border services officer when you enter.
To qualify for the fully vaccinated traveller exemption, you must have an (A), (V) or (I) next to your name.
If there's no (A), (V) or (I) next to your name:
- you aren't fully vaccinated according to Canada's requirements, or
- you didn't upload proof of vaccination
You can show your ArriveCAN receipt from:
- the app
- a screenshot
- your email
- a printout
Preparing your Advance CBSA Declaration
You can now save time at the airport by using ArriveCAN to answer customs and immigration questions before your flight lands in Canada. The Advance CBSA Declaration is optional.
This feature is only available to travellers who use the web version or the mobile app of ArriveCAN, and whose first point of arrival in Canada is:
- Vancouver International Airport (YVR)
- Toronto Pearson International Airport (YYZ)
This feature will be expanded to other airports in the future.
How to submit your Advance CBSA Declaration.
You may contact us if you have any issues preparing your Advance CBSA Declaration.
If your travel details change before you enter Canada
If you need to edit your information and have an ArriveCAN receipt, you need to start over and create a new submission. ArriveCAN will clear your previous information.
After you've entered Canada
If a border services officer confirms that you qualify as a fully vaccinated traveller, you may still be subject to random testing on arrival. However, you won't report your results through ArriveCAN. Follow the instructions given to you by the border services officer. Please register in advance for your arrival test. It will speed up your testing experience.
ArriveCAN notifications after you've entered Canada
If you're receiving notifications that don't reflect your situation, contact us so that your situation can be resolved.
If you qualified for the fully vaccinated traveller exemption
If you were selected for mandatory random testing on arrival to Canada, you may receive emails reminding you to take and submit your test.
If you are completing a group submission with travellers with mixed vaccination statuses, you will continue to receive notifications.
If you didn't qualify for the fully vaccinated traveller exemption
Beginning the day after you arrive in Canada, all travellers, unless exempt from this requirement, must use ArriveCAN to:
- confirm that you've arrived at the address you provided for your quarantine or isolation location
- complete daily COVID-19 symptom self-assessments until the completion of your quarantine period or until you report symptoms
- confirm that you have completed your day-8 test and sent your sample to the lab
Government of Canada officials will call you to ensure that you're complying with your mandatory quarantine or isolation. You must answer calls from 1-888-336-7735 and answer all questions truthfully to demonstrate your compliance with the law. You may also receive a visit from a designated screening officer to confirm your compliance with the quarantine or isolation order.
If the provincial or territorial quarantine requirements in your area conflict with the federal quarantine requirements, please follow the directions that are more strict.
If you're directed to a designated quarantine facility, you won't have to report through ArriveCAN. However, you'll be subject to reporting requirements at the facility.
How to report after you've entered Canada
How you report depends on whether you:
Used ArriveCAN to enter Canada
If you used the ArriveCAN mobile app before you entered Canada, you'll get a push notification on your phone and an email on the second day of your quarantine. This means the day after you entered Canada. If you used the web version of ArriveCAN to provide your information, you'll only get an email notification. The notification alerts you that you're ready to confirm:
- your arrival at your place of quarantine or isolation
- you can start your daily symptom reporting through ArriveCAN
You'll be able to complete your mandatory reporting in less than a minute.
When you open the mobile app or sign in online, you'll receive prompts to help you complete your daily check-in. If ArriveCAN shows the incorrect day of your quarantine period, follow the instructions provided by the Border Services Officer.
On day 9 of your quarantine period, you'll be asked if you've taken your COVID-19 test on day 8, and if you've sent your sample to the lab. If you are exempt from this requirement, answer 'no' to these questions.
If you are unable to use ArriveCAN after entering the country, call 1-833-641-0343 daily during your quarantine period.
Didn't use ArriveCAN to enter Canada
If you submitted your information verbally to a Canada border services officer or by paper form when you entered Canada, you can't use ArriveCAN to complete your mandatory reporting. You must call 1-833-641-0343 instead. It will take approximately 5 minutes to complete your daily reporting. Each traveller must call individually. For example, if you are a family of four, you need to make 4 separate phone calls.
If you submitted information for an unvaccinated traveller
If you submitted information for unvaccinated travellers who aren't exempt from quarantine:
- you'll continue receiving notifications and/or emails from ArriveCAN asking you to complete your daily reporting and day-8 testing, and
- you must complete daily symptom self-assessments for the unvaccinated travellers in your submission.
Your privacy is protected
- does not use GPS or other technology on your mobile phone to track your location
- uses only the information provided by you, the user
The personal information provided through ArriveCAN is protected according to the Privacy Act. For more information, see the ArriveCAN privacy notice.
ArriveCAN has a new feature called the "saved traveller" profile that's optional and voluntary. For those using it to make future submissions quicker, a separate privacy notice with more information is available. ArriveCAN saved traveller privacy notice.
How your ArriveCAN information is used and disclosed
The Government of Canada uses and discloses the information you provide in ArriveCAN:
- to verify or enforce compliance with the emergency order under the Quarantine Act
- for public health follow up, including by the provinces and territories
- to help determine eligibility for new border measures and support a public health response to COVID-19
When you enter Canada, you'll be told:
- how we'll verify that you're complying with the requirements
- possible consequences if you don't comply, such as enforcement actions and penalties
The Government of Canada will contact you during your mandatory quarantine or isolation period to verify that you're quarantining or isolating. You must answer calls from:
- GOV/GOUV CANADA
Answer all questions truthfully.
We may share your information with law enforcement and security partners for compliance and enforcement follow-up activities.
Get help with ArriveCAN
Find out how to create your ArriveCAN account and troubleshoot problems on the ArriveCAN help page. If you still have questions, contact us.
Videos and helpful links
- Don't forget to use ArriveCAN before your return to Canada! (Infographic)
- Don't forget to use ArriveCAN before your return to Canada! (Poster)
- Travelling to Canada? Use ArriveCAN (video)
- Find testing and entry requirements (helpful link)
- COVID-19 vaccinated travellers entering Canada (helpful link)
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