Starting a new job at National Defence

Find helpful onboarding information and resources for your arrival and transition to the Department of National Defence (DND) as a student, casual, term or indeterminate employee.

On this page:

• Your first day
• After your start date
• Background resources
• Contact

Your first day

Your manager will help you get:

• a Department of National Defence identity card (if applicable)
• building pass
• National Defence network access and Public Key Infrastructure (D-PKI) card to work remotely (if applicable)
• equipment (laptop, keyboard, mouse, monitors, etc.)
• ergonomic assessment (if applicable)

After your start date

• If you don't have DWAN access yet, you can still sign-in to Defence 365 (D365) collaboration tools, like Teams and Outlook on your unmanaged/personal device.
• Use the appropriate onboarding guide below to access D365 on your unmanaged/personal device for the first time:
  • Onboarding with an iOS device
  • Onboarding with an Android device
  • Onboarding with a macOS device
  • Onboarding with a Windows device
  • Multi-factor Authentication (MFA) guide for Defence 365
• For more information and answers to common questions, read the Defence 365 Frequently Asked Questions (FAQs).

All new employees

• Register for National Defence’s orientation session for new employees (indeterminate, term and casual employees) or DND’s orientation session for new students.
• Your manager will schedule an appointment for you to pick up your IT equipment and building pass. You must bring a copy of your signed letter of offer and a valid piece of government-issued photo ID such as a driver’s licence, passport, etc. to receive a temporary building pass.
• Subscribe to the Public Service Compensation Email Notification System.

New term and indeterminate employees

• Read your Collective Agreement to find information on rates of pay, working conditions, terms and conditions of employment, and leave provisions (if applicable).

Transferring from another government department

• Before your last day at your previous department, print a copy of your leave balances from the Human Resources Management System (HRMS). Verify that your balances transfer over correctly.
• Ask your previous manager to update your profile and release you in the in the Public Service Performance Management application (PSPM App) to ensure your new manager can add you as their new employee.
• Update your organization and email address in the Canada School of Public Service (CSPS) learning platform in the Settings and Account information section.

Former Canadian Armed Forces (CAF) members

• Request a copy of your Member Personnel Record Resume by emailing CMP_DPSP_RBA_ABL_DPPS_CPM@forces.gc.ca. Pease provide the following information:
  • Service number;
  • Regular Force or Reserve Force;
  • Ensure the subject line of your request states: REQ MPRR FOR PS VACATION CREDIT.
• Request a copy of a release message with your release date from your Release Administrator.
• Send the release message to your new manager to ensure your leave credits are adjusted.

Executives, unrepresented or excluded employees

• Enroll in the Public Service Management Insurance Plan

Background resources

Read through the following resources:

• National Defence’s mandate
• Canadian Forces Identify System
• Canada’s Defence Policy
• National Defence’s and Canadian Armed Forces’ Code of Values and Ethics
• The Maple Leaf
• New to the Public Service - Benefits
• Public Service Group Insurance Plans
• Pension Plans
• Common hybrid work model for the Federal Public Service
• Directive on Terms and Conditions of Employment for Students
• Terms and Conditions of Employment
• Workplace harassment and violence prevention program

Contact

For general questions about human resources, call HR Connect RH at 1-833-747-6363 from 8 am to 4 pm your local time.

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