DAOD 6002-3, Management of Mobile Wireless Devices


1. Introduction

Date of Issue: 2012-04-18

Application: This DAOD is a directive that applies to employees of the Department of National Defence (DND employees) and an order that applies to officers and non-commissioned members of the Canadian Armed Forces (CAF members).

Approval Authority: Assistant Deputy Minister (Information Management) (ADM(IM))

Enquiries: Director Defence Information Management Planning (DDIMP)

2. Definition

mobile wireless device (dispositif mobile sans fil)

A cellular telephone, smart phone, pager, personal digital assistant, cellular modem or any other mobile device with an integrated capability for utilizing wireless telecommunication services.

3. Overview

Context

3.1 Mobile wireless devices (MWDs) are an important tool for communication within the DND and the CAF. As such, the DND and the CAF are responsible for ensuring that MWDs are properly managed in order to ensure their use is effective, and that the resources necessary to support them are used efficiently.

3.2 The purpose of this DAOD is to prescribe the management of MWDs within the DND and the CAF.

3.3 This DAOD is part of the DND and CF IM and IT Policy Framework and should be read in conjunction with other relevant ADM(IM) policies, instructions, directives, standards and guidance.

Note – Any reference to an MWD in this DAOD relates only to an MWD issued by the DND and the CAF to a DND employee, CAF member or other authorized user.

3.4 As an MWD is included in the definition of "information system" in DAOD 6002-2, Acceptable Use of the Internet, Defence Intranet and Other Electronic Networks, and Computers, DND employees and CAF members are also required to comply with applicable provisions in that DAOD when using an MWD.

Objectives

3.5 An MWD must be:

  1. acquired through a DND-approved contract, standing offer or other procurement method; and
  2. administered through a local mobile telecommunication services organization.

4. Requirements

Issuance

4.1 An MWD may only be issued to a DND employee, CAF member or other authorized user by a level one (L1) advisor through their local mobile telecommunications services organization.

4.2 DND employees, CAF members and other authorized users must read and sign the applicable MWD end-user agreement before an MWD is issued to them.

4.3 An on-call or duty-related MWD may be shared but the group's approving authority must ensure that the MWD is used in accordance with this DAOD and DAOD 6002-2, and that all users sign the applicable MWD end-user agreement used by the local mobile telecommunication service organization.

Official, Authorized, Unauthorized and Prohibited Uses

4.4 DAOD 6002-2 sets out for DND employees, CAF members and other authorized users the official, authorized, unauthorized and prohibited uses of an MWD as an "information system".

Cost Recovery for Personal Use

4.5 DND employees and CAF members must identify any personal use of an MWD and refund the cost to the Receiver General for Canada.

Deployed Operations

4.6 MWDs are not permitted on any deployed operation without the written authorization of the operational commander.

Use of Additional Applications or Capabilities

4.7 All application and capability modifications to an MWD must be assessed and approved through the change-management process.

Classified or Designated Information

4.8 DND employees and CAF members must be aware of and restrict voice and data communications to the approved security or designation level of the MWD, that is, Confidential, Secret, Top Secret, or Protected A, B or C.

Review of Call Detail Records

4.9 To ensure the cost-effective and authorized use of an MWD, an approving authority may periodically, or as directed by the local telecommunications services organization, examine call detail records of MWD usage.

Asset Management

4.10 The requirement for an MWD is assigned to, and must remain with, the position in an organization.

4.11 A DND employee or CAF member must return any non-functional MWD, whether due to change in requirements, irreparable malfunction, uneconomical repair or obsolescence, to the local mobile telecommunication service organization for disposal.

Expectation of Privacy

4.12 A DND employee or CAF member should have no expectation of privacy when using an MWD as it is subject to monitoring for purposes of system administration, maintenance and security to ensure compliance with Government of Canada (GC), DND and CAF policies, instructions, directives and standards.

Acquisition

4.13 In accordance with local policies and instructions, a DND employee or CAF member must acquire an MWD and related services only through their local mobile telecommunications service organization.

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5. Responsibilities

Responsibility Table

5.1 The following table identifies the responsibilities associated with this DAOD:

The … is or are responsible for …

ADM(IM)

  • approving, procuring and managing MWDs and any related services or capabilities;
  • developing, approving and implementing terms for the use of MWDs;
  • analyzing user requirements and issuing the most cost-effective MWDs that best meets the requirements;
  • providing L1 advisors with reports outlining respective MWD costs to enable L1 advisors to plan and allocate sufficient funds;
  • monitoring individual usage of MWDs; and
  • notifying individuals of any amounts owing for their personal use of MWDs.

L1 advisors

  • ensuring DND employees, CAF members and other authorized users of MWDs in their organizations are aware of and follow the provisions in this DAOD;
  • planning for and allocating sufficient funds for MWD costs incurred by their organizations; and
  • establishing procedures to ensure the local management of MWDs issued to DND employees, CAF members and other authorized users.

commanding officers and equivalent civilian managers

  • ensuring MWDs are authorized for DND employees, CAF members and other authorized users requiring the capability;
  • approving the purchase and provision of approved MWDs, services and capabilities to meet the requirements of DND employee, CAF member and other authorized users;
  • ensuring that MWDs are managed as DND assets and that applicable policies, instructions, directives and procedures are followed;
  • ensuring that MWDs that are no longer used or required are returned to the local mobile telecommunication service organization; and
  • understanding and accepting responsibilities relating to the cost of MWDs and any additional capabilities.

DND employees and CAF members

  • complying with all GC, DND and CAF MWD policies, instructions, directives and standards;
  • securing their MWD to prevent theft or damage;
  • contacting the local mobile telecommunication service organization immediately if their MWD device is suspected to be compromised or stolen; and
  • returning their MWD if it is no longer required.

6. References

Acts, Regulations, Central Agency Policies and Policy DAOD

Other References

  • DAOD 6000-0, Information Management and Information Technology
  • DAOD 6002-2, Acceptable Use of the Internet, Defence Intranet, and Other Electronic Networks and Computers
  • DAOD 6003-0, Information Technology Security
  • DND and CF IM and IT Policy Framework
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