Postvention Guide for CAF Leadership

INTRODUCTION

Suicide prevention is a major public health priority for the Government of Canada. The Joint Suicide Prevention Strategy (JSPS) was implemented as part of the Strong, Secure, Engaged Defence Policy of 2017. The JSPS addresses the unique stressors on members and their families created by military service, both during and after their years served using a framework focused on preventing suicide across the entire military and Veteran community. Due to the unique nature of each organization, both the Canadian Armed Forces (CAF) and Veterans Affairs Canada (VAC) created independent Action Plans to address suicide prevention. The CAF Suicide Prevention Action Plan (SPAP) is the CAF specific plan.

Suicide prevention is complex. Command Teams and leaders at all levels may struggle with difficult situations involving CAF members where there are no easy answers or solutions. Providing guidance to CAF leadership on Suicide Prevention, Intervention and Postvention is a priority for SPAP. This guide will provide guidance to leadership at all levels on issues of Postvention (the response following a suicide). A Guide on Prevention and Intervention will be released at a later date completing the prevention-intervention-postvention continuum.

Four people sitting together

POSTVENTION

What is postvention?

The Suicide Prevention Resource Center defines postvention as an organized response in the aftermath of a suicide to accomplish any one or more of the following:

Postvention efforts can also take place following a suicide attempt.

Leadership action following a suicide is essential to morale, unit cohesion, and continued CAF suicide prevention efforts. Leadership at all levels should familiarize themselves with this guide and prioritize postvention efforts following a suicide or a suicide attempt.

Be Prepared

Create a toolkit with all applicable local resources and make sure it is always accessible.

In addition to this Guide, a toolkit should include the contact information for local resources such as the duty Chaplain, the duty Medical Officer, the CAF Transition Center Service Manager and the Family Liaison Officer.

Helpline numbers such as CFMAP and the Family Information Line can also be included.

Suicide and its impact

Suicide rates in the CAF are not statistically different from the rates in the Canadian General Population. Information about suicide rates in the CAF can be found in the Report on Suicide Mortality which is published yearly. According to the Public Health Agency of Canada, about 4000 people die by suicide each year in Canada. Suicide is the second leading cause of death among youth and young adults (15 to 34 years old). Suicide rates are approximately 3 times higher for men than women but suicide attempt rates are higher in women. For each death there are an estimated 20 to 25 suicide attempts.

Thoughts of suicide are reported by 11.8% of Canadians at some point in their lives and by 2.5% of Canadians in the past year. Four percent of Canadians report having made a suicide plan in their lifetime and 3.1% report having made an attempt.

Suicide is complex and multi-factorial. There are usually multiple causes, events and factors that lead up to a suicide. Some suicides are impulsive. Precipitating circumstances for suicide can include stressors such as relationship, family, financial or legal problems, or the death of a loved one.

Suicide may also be linked to a diagnosed mental illness, to an alcohol or substance use disorder or to a physical health problem.

While every sudden death is tragic, a suicide can be particularly difficult to process. A suicide can impact a large number of people such as family, friends, unit members, school communities, first responders, health-care workers and community members. Suicide can have an emotional impact such as having strong, sometimes contradictory emotions. Since suicide can carry a stigma it can also have a social impact. As a result of this, survivors may withdraw from their social support network.

Suicide loss is associated with an increased likelihood of having thoughts of suicide, of experiencing complicated grief, of having symptoms of depression and anxiety as well as post-traumatic stress disorder (for survivors who witnessed the death or discovered the body).

Common reactions following a suicide

Although everyone grieves in their own way, some reactions are common following a suicide.

Common Questions:

Common Emotions:

Reactions following a suicide may be influenced by some common erroneous beliefs about suicide:

  • Suicide is selfish: While it may seem like the person who died by suicide did not take the impact of their action on loved ones into consideration, it’s important to remember that they were not thinking clearly. It is more likely that they held the belief that they were a burden on others and that their death would come as a relief.
  • Suicide is a choice: The decision to attempt suicide is not made rationally (as opposed to the decision to access medical assistance in dying). A person contemplating suicide is affected by incredible emotional pain that makes it almost impossible for them to generate alternative solutions to their problems. Symptoms of mental illnesses and addictions can also impair thinking and decision making. Because suicide is not a choice, we also cannot say that the person who died by suicide “took the easy way out” or that they were “weak” or “a coward”.

Recommended language when discussing suicide

Use of appropriate language when talking about suicide can help reduce the stigma that surrounds suicide and mental illness and can help prevent suicide contagion.

LEADERSHIP ACTIONS FOLLOWING A SUICIDE ATTEMPT

A suicide attempt is an attempt to die by suicide that results in survival. Death may be averted due to the intention to complete suicide having been transient but the intention was clearly present when the attempt was initiated. Death can also be averted because the member was interrupted by someone (for example receiving a phone call from a loved one) or because the member survived the attempt (for example waking up after attempting suicide via overdose). If the means chosen did not have a reasonable expectation (from the member’s perspective) of causing death in the absence of intervention, the behavior is considered to be self-harm and not a suicide attempt.

Leadership actions following a suicide attempt
Leadership actions following a suicide attempt

1. Does the member require immediate medical attention? Or, does the member still need to be cleared by a medical professional to ensure they are not a threat to self or others?

* On occasions when a member has been cleared medically and not admitted to hospital but where leaders are still concerned about the member’s safety, leaders can discuss options such as wellness checks and/or temporary quarters with the member. These options should only be exercised if the member feels they would be beneficial or if they were part of the medical discharge plan.

If "yes" to #1, actions will differ depending on the severity of the injuries, time of day/day of the week and proximity to military and civilian health care facilities.

Options include:

  • Call 911
  • Escort member to the nearest emergency department
  • Escort member to the Base/Wing Clinic
  • Contact the Medical Officer on Duty

If "no" or #1, or after performing the actions above if "Yes" was answered: 2. Is the Base/Wing clinic already aware of the attempt? And, has the member been assessed at their CDU?

If "yes" to #2, liaise with the member’s CDU in order to:

  • Ensure you have the information needed regarding safety, employment limitations, how best to treat and employ member.
  • Ensure you pass along any safety concerns you have such as knowledge that the member is a gun owner or has access to other lethal means.

If "no" to #2, contact the CDU to determine if the member should be seen right away or can be scheduled for an appointment. Ensure they are given details about the attempt.

3. Did the attempt occur in the workplace, in barracks, on Base or is it otherwise widely known to have occurred?

If "yes" to #3, ensure that an AIR is conducted and that all personnel directly affected by the events are involved, AND Complete DND 4295 - Suicide Attempt Assessment form. If "no" to #3, only complete DND 4295 - Suicide Attempt Assessment form.

4. Is the member back at work?

If "no" to #4, ensure leadership follows up with member while they are on sick leave/ in hospital. Ask member how/when they would like contact to take place. If "yes" to #4, ensure leadership meets with the member:

  • Ask them how they can best be supported. Ask them how and when to check on them and who they would like to do this.
  • Ask them if they are comfortable sharing parts of their safety plan or other tools to keep them safe with you or someone else within your organisation.
  • Review the MELs with the member. Contact the member’s CDU to seek clarification as needed.

SUPPORTING A MEMBER FOLLOWING A SUICIDE ATTEMPT

A survivor of a suicide attempt will remain at increased risk for suicide for the rest of their life. If they were hospitalized after the suicide attempt, this risk is particularly high for the first six months after their release from hospital. It is normal to feel uncomfortable with a member following a suicide attempt and to be unsure of how best to interact with them.

LEADERSHIP ACTIONS FOLLOWING A DEATH BY SUICIDE

Upon learning of a subordinate’s death by suicide, before taking any action, a leader will need to pause and prepare themselves mentally for the tasks ahead. The coming days will be busy and difficult. Take a breath, ground yourself and identify your feelings and reactions to this event.

Ensure you have a fire-team partner with whom you can accomplish the tasks below, support one another and debrief.

Immediately:

Initial announcement to the unit

All personnel must be notified of the death. While it is important to protect privacy, if the cause of death is not acknowledged, leadership may appear out of touch or disingenuous. A timely and accurate brief focused on facts will help dispel rumours.

It may be inappropriate to declare the death a suicide before the coroner has made this determination and the CFNIS investigation has concluded but leadership can simply state that the death is being investigated as a suicide or that the mechanism of death appears to have been self-inflicted. Leaders are encouraged to review the “Recommended Language when Discussing Suicide” section of this guide (page 7) prior to making the announcement.

The initial announcement of the death to unit members can be done in a number of ways and will vary according to the unit’s unique circumstances.

The announcement can be done at a quickly convened town hall meeting with all unit members attending. The AIR can then immediately follow, ideally done in smaller groups.

If the initial announcement cannot be done in person, it may be appropriate to do it by email as long as those closest to the deceased are notified in person or by phone. Such an email should include information about support resources and about when an AIR will be conducted.

If unit members are working from multiple locations, the announcement and AIR can be done via MS Teams.

Over the first days to weeks:

Over the first weeks to months:

Ongoing:

Privacy

Personal information of a deceased person under the control of a federal institution is still considered personal information protected under the Privacy Act for 20 years after the date of death and may only be shared in accordance with the Privacy Act. Care must be taken when communicating personal information about a deceased CAF member.

EMERGENCY CONTACT NOTIFICATION

Notifying the emergency contact of a loved one’s suicide may be one of the most difficult tasks a command team will face in their careers. This is a complex and stressful experience for which it is difficult to prepare. The way the death of a person is communicated can have a profound impact on the bereavement process.

The Command Team and Chaplain will conduct the death notification in person for the person identified as the Emergency Contact Notification (ECN) as per the Commanding Officer Guide.

Research:

Check:

Rehearse:

Notify:

Assist:

Depart:

Debrief:

Sample script:

“My name is _________. May we come in and speak with you?”
“Are you the (relationship) of (the deceased)?”
“I’m afraid that I have some very bad news for you.”
Pause to give them a moment to prepare.
“(Name) has died of what appears to be a self-inflicted gunshot wound.” or
“(Name) has died from hanging” or other statements depending on method of death. Pause again before expressing your condolence.
“I’m very sorry.”

Be prepared for almost any initial reaction:

Notification of children:

Notification in a workplace:

AD HOC INCIDENT REVIEW (AIR)

Ad Hoc Incident Reviews (AIRs) are the CAF’s preferred leadership response to critical incidents including suicides. The AIR is simply a leadership tool to structure a supportive intervention with a group or individual following exposure to potentially traumatizing events and reduce any potential distress. An AIR is done in 3 steps: 1. Acknowledge and Listen, 2. Inform and 3. Respond.

All leaders should be trained in conducting AIRs as part of the Road to Mental Readiness (R2MR) curriculum. AIRs should always be conducted by unit personnel and not by invited professionals such as mental health clinicians or outside chaplains. Additional guidance on conducting AIRs can be found in the Senior Leadership Guide to Mental Health.

The AIR should be conducted as soon as possible after the initial announcement is made to the unit. It should be conducted in a group small enough to allow members a chance for discussion should they wish to do so. Everyone affected should be included. It is recommended to review the “Recommended Language when Discussing Suicide” section of this guide (page 7) prior to conducting an AIR.

1. Acknowledge and listen

2. Inform: Normalize reactions and reinforce positive coping strategies

3. Respond: Observe and follow-up

INVESTIGATIONS FOLLOWING A SUICIDE OR SUICIDE ATTEMPT

Command Teams, supervisors and unit members may be interviewed as part of various investigations following a suicide attempt or suicide. In addition to investigations by the Police (Civilian Police, Military Police or the National Investigation Service), a Summary Investigation (SI) may be conducted after a suicide attempt and a Board of Inquiry (BOI) and Medical Professional Technical Suicide Review (MPTSR) may be conducted following a suicide.

These investigations can be a significant source of stress for members who are grieving and may be feeling anxiety and/or guilt about their actions leading up to the events being investigated. Providing accurate information on what to expect from these interviews and the purpose of the investigations can help alleviate these reactions. The information below can be used by leaders to brief members who will be interviewed as part of one of these investigations. Leaders should check-in and offer to debrief with their members following their participation as a witness in these investigations.

Summary Investigations (SI)

Board of Inquiry (BOI)

Medical Professional Technical Suicide Review (MPTSR)

Provincial and Territorial Inquiry or Inquest

THE IMPACT OF SUICIDE ON LEADERS

Managing the aftermath of any critical event as a leader can be stressful but suicides can be especially difficult as leaders will need to manage their own reactions and strong emotions to the tragic event as well as monitor their subordinates’ reactions. Self-monitoring and self-care is crucial to a leader’s effectiveness in supporting others through a crisis. Managing stress is also essential to preventing burnout and empathic strain.

Loneliness in leadership can increase during times of crisis such as following a subordinate’s death by suicide. Feeling isolated and lonely, despite being surrounded by people, is to be expected in these moments. Leaders need to reach out to their peers, mentors or care teams to ensure proper support.

Leaders are encouraged to assess where they are on the Mental Health Continuum (see below). Signs that it is time to seek help include: negative feelings that persist over an extended period of time, decreased enjoyment, changes in performance, ongoing sleep problems, physical symptoms of stress, and problems that are negatively impacting relationships in your life.

Mental Health Continuum Model
Mental Health Continuum Model
  HEALTHY (green) REACTING (yellow) INJURED (orange) ILL (red)
Mood Normal mood fluctucations; Calm & takes things in stride Irritable/ Inpatient; Nervous; Sadness/ Overwhelmed Anger; Anxiety; Pervasively sad/ Hopeless Angry outbursts/ Aggression; Excessive anxiety/ Panic; Depressed/ Suicidal thoughts
Attitude & Performance Good sense of humour; Performing well; In control mentally Displaced sarcasm; Procrastination; Forgetfulness Negative attitude; Poor performance/ Workaholic; Poor concentration; Poor decision-making Overt insubordination; Can't perform duties, control behaviour or concentrate
Sleep Normal sleep patterns; Few sleep difficulties Trouble sleeping; Intrusive thoughts; Nightmares Restless disturbed sleep; Recurrent images; Recurrent nightmares Can't fall asleep or stay asleep; Sleeping too much or too little
Physical Health Physically well; Good energy level Muscle tension; Headaches; Low energy Increased aches and pains; Increased fatigue Physical Illness; Constant fatigue
Social Well-being Physicaly and socially active Decreased activity; Reduced socializing Avoidance; Withdrawl Not going out or answering the phone
Substance Use & Gaming No or low risk use of alcohol/ cannabis/ gambling/ gaming Alcohol/ cannabis/ gambling/ gaming increasingly used to relieve tension/cope with stress Difficulties limiting use of alcohol/ cannabis/ gambling/ gaming Unable to control use of alcohol/ cannabis/ gambling/ gaming

It is important to take appropriate action if you are experiencing symptoms. This can include: reaching out and seeking social support, setting boundaries, making time for family and friends, taking time to relax and exercise, focusing on healthy sleep and eating, and focusing on your spiritual needs. Seek professional help if you are in the orange or red zone on the Mental Health Continuum Model.

Suicide loss can also have an effect on one’s spiritual health. Leaders are encouraged to use the Spiritual Health and Well-Being Continuum below to help assess how this loss has affected their sense of meaning, hope and forgiveness. Seek help from a Chaplain, a faith leader or from Mental Health Services if you are in the orange or red zone on the Spiritual Health and Well-Being Continuum Model. Civilian leaders can get support through their family physician or by contacting the Employee Assistance Program.

Spiritual Health and Well-Being Continuum
Figure: Spiritual Health and Well-Being Continuum
Spiritual Health and Well-Being Continuum
  Optimal
(green)
Sustained
(yellow)
Reduced
(orange)
Distressed
(red)
1 I have an established sense of meaning and purpose I am exploring my sense of meaning and purpose I am losing my sense of meaning and purpose My life has no meaning or purpose
2 I have established morals, core values, and beliefs I am questioning my morals, core values, and beliefs I am losing my morals, core values, and beliefs I have no clear morals, core values, and beliefs
3 I am filled with hope about my life and future I have hope about my life and future I have very little hope about my life and future I feel hopeless about my life and future
4 I can easily forgive myself I am capable of forgiving myself I struggle to forgive myself I am unable to forgive myself
5 I can easily forgive others I am capable of forgiving others I struggle to forgive others I am unable to forgive others
6 I respect other people's values and beliefs I acknowledge other people's values and beliefs I do not accept the values and beliefs of others I do not respect the values and beliefs of others
7 I have enriched positive relationships and an established sense of belonging I have positive relationships and a sense of belonging I have few positive relationships and lack a sense of belonging I am isolated and have no sense of belonging
8 My world view, and/or what I believe is sacred, is secure My world view, and/or what I believe is sacred, has been challenged My world view, and/or what I believe is sacred, has been weakened My world view, and/or what I believe is sacred has been shattered
9 I thrive and grow from inner conflicts/ struggles I am able to function in the face of inner conflict/ struggles I have difficulty coping with inner conflict/ struggles I am consumed by inner conflict/struggles

RESOURCES

CAF Mental Health Services: Contact your local CAF medical clinic to access psychosocial or mental health services.

Royal Canadian Chaplain Services: CAF Chaplains can meet your needs by providing spiritual and/or religious care, guidance and counselling, by providing an active, personal and supportive presence, and by assisting in understanding and clarifying one’s theological, moral, and ethical views.

CFMAP Bereavement Services: Bereavement Services is a 24-hour, 1-800 bilingual telephone service. It is available 365 days a year to any person of significance to CAF personnel who died while serving. You can access a professional counsellor by telephone from anywhere at anytime. An appointment will be arranged within a maximum of 48 hours. Short and long term counselling options are available and are free of charge.

The Helping Our Peers by providing Empathy (HOPE) program offers CAF members and their families with peer support services by matching those who have recently experienced the loss of a loved one with a trained peer volunteer.

The Shoulder to Shoulder network provides access to important information and links to services and supports for families affected by the death of a CAF member. Direct professional help can be accessed by contacting the Family Information Line.

Contact your local Military Family Resource Center or Mental Health Clinic for information on local bereavement support groups. Local resources can also be found through the Canadian Association for Suicide Prevention’s Support Services Directory.

The Transition Group provides a number of casualty support programs and services. Their publications include the Casualty Admin Manual, the Commanding Officer Guide and the Designated Assistant Guide.

The Senior Leadership Guide to Mental Health contains information on CAF leadership roles and responsibilities with regards to mental health and provides further information on AIRs.

The Mental Health Commission of Canada has created a Toolkit for people who have been impacted by a suicide.

The US Department of Defense’s Defense Suicide Prevention Office has created a Postvention Toolkit for Military Suicide Loss.

The Suicide Prevention Resource Center has created A Manager’s Guide to Suicide Postvention in the workplace, 10 Action Steps for Dealing with the Aftermath of a Suicide.

The Canadian Psychiatric Association’s Media Guidelines for Reporting on Suicide contains helpful information on appropriate language when discussing suicide.

Resources for reservists

It’s important for leaders to understand which resources are available to reservists when supporting members who may meet a variety of eligibility criteria. Supervisors can consult CAF Mental Health Services, a Chaplain or their local Military Family Resource Center for information on local resources.

All reservists, no matter the class of service, can access CFMAP Bereavement Services or the HOPE program. They can also be seen by CAF Mental Health Services for an initial assessment and referral to appropriate resources. If a reservist is experiencing mental health difficulties following a member’s suicide, this may be attributable to service, especially if they witnessed a death which occurred in the workplace.

Reservist on class A or B (less than 180 days) can also receive mental health benefits from VAC for 2 years starting when a disability benefit application is submitted, regardless of whether it is ultimately approved.

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