2015–16 Report on Plans and Priorities - Section II: Analysis of Programs by Strategic Outcome

Program 1.1: Service Network Supporting Government Departments Description

This program supports Government of Canada programs by ensuring that Canadians have the information necessary to make informed choices about available programs and services, and the tools to access them, while supporting migration to preferred service channels. Canadians are able to access information about ESDC and other Government of Canada programs and services in the most accessible and convenient way, have their questions answered quickly and accurately, and receive or are directed to the information or service they need. Under this program, information and services are delivered to Canadians through the Internet, the 1 800 O-Canada and its customized telephone services as well as through a network of in-person points of service.

Program 1.1: Service Network Supporting Government Departments Budgetary Financial Resources (dollars)

Program 1.1: Service Network Supporting Government Departments Human Resources (Full-Time Equivalents – FTEs)

Program 1.1: Service Network Supporting Government Departments Performance Measurement

Program 1.1: Service Network Supporting Government Departments Planning Highlights

Sub-Program 1.1.1: Government of Canada Telephone General Enquiries Services Description

Government of Canada telephone general enquiries services support Canadians through 1 800 O-Canada as well as its customized information services. 1 800 O Canada provides a single point of contact for all Canadians to access quick, up-to-date government information over the phone. It acts as the first point of contact for general information on all Government of Canada programs, services and initiatives; it supports key government priorities and messaging including those outlined in the Budget and Speech from the Throne; and it supports the Government’s communication needs in crisis situations. Customized Information Services provide support to Canadians on behalf of Government of Canada programs and services that require a service delivery partner to meet their communication needs, which can include ongoing requirements, targeted campaigns and temporary needs in crisis situations. Canadians who require specialized or client-specific information on programs are connected or are directed to appropriate online resources, program call centres or in person resources.

Sub-Program 1.1.1: Government of Canada Telephone General Enquiries Services Budgetary Financial Resources (dollars)

Sub-Program 1.1.1: Government of Canada Telephone General Enquiries Services Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 1.1.1: Government of Canada Telephone General Enquiries Services Performance Measurement

Sub-Program 1.1.1: Government of Canada Telephone General Enquiries Services Planning Highlights

Sub-Program 1.1.2: Government of Canada Internet Presence Description

The Government of Canada Internet presence supports Canadians by providing easy, fast and convenient access to information and services online. Through Service Canada, ESDC is the principal publisher for a single Government of Canada website, Canada.ca. The site provides an enhanced user experience; citizen-centric, theme-based content; and a common and enhanced Government of Canada search. Canadians can locate detailed information on the programs and services offered through ESDC, as well as general information on all Government of Canada programs and services. Through Service Canada, ESDC also provides a simple and secure online access for Canadians to bring together a number of services and allow clients to, among other things, view and update their personal information and transact securely with ESDC.

Sub-Program 1.1.2: Government of Canada Internet Presence Budgetary Financial Resources (dollars)

Sub-Program 1.1.2: Government of Canada Internet Presence Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 1.1.2: Government of Canada Internet Presence Performance Measurement

Sub-Program 1.1.2: Government of Canada Internet Presence Planning Highlights

Sub-Program 1.1.3: In-Person Points of Service Description

In-person points of service support the delivery of services and information for the Government of Canada. They provide information on how to self-serve; client authentication and identification; and services for clients who require one-on-one assistance. Canadians who require specialized or client-specific information for programs like Employment Insurance, the Canada Pension Plan or Old Age Security are directed to appropriate online resources and program call centres. Canadians have access to in-person points of service within reasonable distances from where they live through Service Canada Centres and scheduled outreach locations.

Sub-Program 1.1.3: In-Person Points of Service Budgetary Financial Resources (dollars)

Sub-Program 1.1.3: In-Person Points of Service Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 1.1.3: In-Person Points of Service Performance Measurement

Sub-Program 1.1.3: In-Person Points of Service Planning Highlights

Program 1.2: Delivery of Services for Other Government of Canada Programs Description

This program provides service delivery, oversight and monitoring on behalf of other government department programs through service delivery agreements. It provides Canadians access to a range of Government of Canada programs, benefits and services in person, by phone, by mail and over the Internet through the provision of basic and detailed program and service information; application intake and review for completeness; client authentication and validation of identity documents; quick and direct access to specialized agents within the other department; and provision of space in the service delivery network for other departments. It enables a move from department and program siloes to the achievement of a seamless service delivery network, resulting in timelier, accurate and cost-effective service delivery to Canadians.

Program 1.2: Delivery of Services for Other Government of Canada Programs Budgetary Financial Resources (dollars)

Program 1.2: Delivery of Services for Other Government of Canada Programs Human Resources (Full-Time Equivalents – FTEs)

Program 1.2: Delivery of Services for Other Government of Canada Programs Performance Measurement

Program 1.2: Delivery of Services for Other Government of Canada Programs Planning Highlights

Sub-Program 1.2.1: Passport Description

Through Service Canada, ESDC delivers the Passport program on behalf of Citizenship and Immigration Canada. Service Canada is the provider of domestic passport service delivery within Canada through all service delivery channels. Service delivery includes provision of information, intake of applications, validation of identity, production of passports and their distribution to eligible applicants, on time and error free.

Sub-Program 1.2.1: Passport Budgetary Financial Resources (dollars)

Sub-Program 1.2.1: Passport Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 1.2.1: Passport Performance Measurement

Planning Highlights

Sub-Program 1.2.2: Other Government Department Programs Description

Services provided on behalf of other Government of Canada programs include: assistance to Canadians; provision of basic and detailed program and service information; application intake and review for completeness; client authentication and validation of identity documents; quick and direct access to specialized agents within other government departments; and provision of space in the service delivery network for other departments.

Sub-Program 1.2.2: Other Government Department Programs Budgetary Financial Resources (dollars)

Sub-Program 1.2.2: Other Government Department Programs Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 1.2.2: Other Government Department Programs Performance Measurement

Sub-Program 1.2.2: Other Government Department Programs Planning Highlights

Program 2.1: Skills and Employment Description

The Skills and Employment program is intended to ensure that Canadian labour market participants are able to access the supports that they need to enter or reposition themselves in the labour market so that they can contribute to economic growth through full labour market participation. Initiatives in this program contribute to the common overall objectives of promoting skills development, enhancing labour market participation and ensuring labour market efficiency.

Program 2.1: Skills and Employment Budgetary Financial Resources (dollars)*

Program 2.1: Skills and Employment Human Resources (Full-Time Equivalents – FTEs)

Program 2.1: Skills and Employment Performance Measurement

Program 2.1: Skills and Employment Planning Highlights

Sub-Program 2.1.1: Employment Insurance Description

The Employment Insurance (EI) program provides temporary financial assistance to unemployed workers while they look for employment or upgrade their skills. It is also provided to those who take time off work due to specific life events (illness, pregnancy, to care for a newborn or adopted child or to care for a family member who is gravely ill with a significant risk of death). As of January 1, 2011, self-employed workers may also receive this income support under special benefits. Unemployed individuals receive EI benefits if they have contributed to the program by paying premiums in the past year and meet qualifying and entitlement conditions. This program is governed by Part I of the Employment Insurance Act and associated Regulations. The Canada Employment Insurance Commission monitors and assists the Department in managing the program. Service Canada’s delivery of EI benefits involves answering program queries through specialized call centres, the Internet and at in-person points of service; collecting and processing applications and issuing payments; monitoring of claims for accuracy; administering requests for reconsideration of a decision; client authentication and identification; and preventing, detecting and deterring fraud and abuse. Complementary activities conducted under the authority of Part II of the Employment Insurance Act and delivered by provincial, territorial and other partners are captured under 2.1.2 Labour Market Development Agreements.

This program is funded through Part I of the Employment Insurance Act.

Sub-Program 2.1.1: Employment Insurance Budgetary Financial Resources (dollars)

Sub-Program 2.1.1: Employment Insurance Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.1: Employment Insurance Performance Measurement

Sub-Program 2.1.1: Employment Insurance Planning Highlights

Sub-Program 2.1.2: Labour Market Development Agreements Description

Labour Market Development Agreements are established under Part II of the Employment Insurance Act to help unemployed Canadians find and return to work and to develop a skilled labour force that meets the needs of employers. These Agreements provide program and administration funding to provinces and territories annually for them to design and deliver Employment Benefits and Support Measures. Employment benefits provide Employment Insurance (EI)-eligible participants with benefits such as skills development, self-employment and wage subsidies, while employment services are available to all unemployed individuals in Canada. Complementary activities conducted under the authority of Part I of the Employment Insurance Act provide EI benefits to eligible individuals.

This program is funded through Part II of the Employment Insurance Act.

Sub-Program 2.1.2: Labour Market Development Agreements Budgetary Financial Resources (dollars)

Sub-Program 2.1.2: Labour Market Development Agreements Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.2: Labour Market Development Agreements Performance Measurement

Sub-Program 2.1.2: Labour Market Development AgreementsPlanning Highlights

Sub-Program 2.1.3: Canada Job Fund Agreements Description

The Canada Job Fund Agreements ensure direct employer involvement in training decisions and increase private-sector investment in the skills training system. The Government of Canada transfers funds to provinces and territories for them to deliver programs and services that aim to increase labour force participation and help Canadians develop the skills necessary to find and keep a job. This program consists of three program streams: the Canada Job Grant to encourage greater employer involvement and investment in training by providing financial assistance to employers on a cost-shared basis in order to help Canadians develop the skills needed for available jobs; employer-sponsored training to support employer involvement in and contribution to demand-driven training programs and incentives; and employment services and supports to enhance labour market participation of Canadians, with priority given to the unemployed ineligible for Employment Insurance benefits and to low-skilled employed workers. A separate six-year agreement was signed with Quebec that does not include the delivery of the Canada Job Grant, recognizing that the core principles behind the Canada Job Grant are already embedded in Quebec’s training system. Quebec’s new agreement, however, includes a commitment to strengthened reporting and accountability. These Agreements complement other provincial and territorial employment and skills training programs funded by the Government of Canada, for example, under the Labour Market Development Agreements and the Labour Market Agreements for Persons with Disabilities, and the Targeted Initiative for Older Workers.

This program uses funding from the following transfer payment: Canada Job Fund Agreements.

Sub-Program 2.1.3: Canada Job Fund Agreements Budgetary Financial Resources (dollars)

Sub-Program 2.1.3: Canada Job Fund Agreements Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.3: Canada Job Fund Agreements Performance Measurement

Sub-Program 2.1.3: Canada Job Fund Agreements Planning Highlights

Sub-Program 2.1.4: Labour Market Agreements for Persons with Disabilities Description

In recognition of the barriers faced by persons with disabilities in the labour market, the Labour Market Agreements for Persons with Disabilities are designed to improve employment outcomes for persons with disabilities by enhancing their employability, increasing employment opportunities and demonstrating the best possible results for Canadians. This program transfers funds to provinces and territories under bilateral agreements (covering 50 percent of eligible costs, to a predetermined maximum) for programs and services. Provinces and territories agree to match the federal amount. As the needs of persons with disabilities may differ between jurisdictions, provinces and territories have flexibility to determine the design and delivery of programming in the following five priority areas: education and training; employment participation; employment opportunities; connecting employers and persons with disabilities; and building knowledge. These programs and services for persons with disabilities complement other provincial and territorial employment and skills training programs funded by the Government of Canada (e.g. Labour Market Development Agreements and the Opportunities Fund for Persons with Disabilities).

This program uses funding from the following transfer payment: Labour Market Agreement for Persons with Disabilities.

Sub-Program 2.1.4: Labour Market Agreements for Persons with Disabilities Budgetary Financial Resources (dollars)

Sub-Program 2.1.4: Labour Market Agreements for Persons with DisabilitiesHuman Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.4: Labour Market Agreements for Persons with DisabilitiesPerformance Measurement

Sub-Program 2.1.4: Labour Market Agreements for Persons with Disabilities Planning Highlights

Sub-Program 2.1.5: Opportunities Fund for Persons with Disabilities Description

The Opportunities Fund for Persons with Disabilities assists persons with disabilities to prepare for, obtain and maintain employment. It supports persons with disabilities in overcoming barriers to participation in the Canadian labour market, and it supports employers to hire persons with disabilities. This program supports a wide range of programs and services, including job search supports, skills development, wage subsidies and employer awareness initiatives to encourage employers to hire persons with disabilities. The Opportunities Fund is delivered across the country by Service Canada Centres, in partnership with organizations in the community.

This program uses funding from the following transfer payment: Opportunities Fund for Persons with Disabilities.

Sub-Program 2.1.5: Opportunities Fund for Persons with Disabilities Budgetary Financial Resources (dollars)

Sub-Program 2.1.5: Opportunities Fund for Persons with Disabilities Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.5: Opportunities Fund for Persons with Disabilities Performance Measurement

Sub-Program 2.1.5: Opportunities Fund for Persons with Disabilities Planning Highlights

Sub-Program 2.1.6: Youth Employment Strategy Description

The Youth Employment Strategy (YES) helps youth aged 15 to 30 gain the skills, career information and work experience they need to find and maintain employment. YES is an ESDC-led horizontal initiative involving 10 other federal departments and agencies that assist youth in making a successful transition into today’s changing labour market. YES has three program streams—Skills Link, Career Focus and Summer Work Experience, which includes Canada Summer Jobs. This program is delivered nationally, regionally and locally via funding instruments such as contribution agreements and direct delivery methods.

This program uses funding from the following transfer payment: YES.

Sub-Program 2.1.6: Youth Employment Strategy Budgetary Financial Resources (dollars)*

Sub-Program 2.1.6: Youth Employment Strategy Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.6: Youth Employment Strategy Performance Measurement

Sub-Program 2.1.6: Youth Employment Strategy Planning Highlights

Sub-Program 2.1.7: Targeted Initiative for Older Workers Description

The Targeted Initiative for Older Workers is a federal-provincial/territorial cost shared initiative that provides unemployed older workers (normally between the ages of 55 and 64) with employment assistance services, skills upgrading and work experience to reintegrate them into the workforce and/or increase their employability. The Initiative assists unemployed older workers in small communities of 250,000 or less that are experiencing high unemployment, significant downsizing/closures, unfulfilled employer demand and/or skills mismatches. Under this program, provinces and territories are responsible for identifying specific communities for participation in the Initiative, designing and delivering projects, and monitoring and reporting on projects. All projects must include employment assistance activities such as résumé writing, interview techniques, counselling and job search techniques and at least two employability improvement activities such as prior learning assessment, skills training, work experience or preparation for self-employment. The Government of Canada’s investment in the Initiative complements other funding provided through various labour market transfers to provinces and territories to support Canadians in receiving the training they need to secure employment, including the Canada Job Fund Agreements, Labour Market Development Agreements and Labour Market Agreements for Persons with Disabilities.

This program uses funding from the following transfer payment: Targeted Initiative for Older Workers.

Sub-Program 2.1.7: Targeted Initiative for Older Workers Budgetary Financial Resources (dollars)

Sub-Program 2.1.7: Targeted Initiative for Older WorkersHuman Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.7: Targeted Initiative for Older WorkersPerformance Measurement

Sub-Program 2.1.7: Targeted Initiative for Older Workers Planning Highlights

Sub-Program 2.1.8: Enabling Fund for Official Language Minority Communities Description

The Enabling Fund for Official Language Minority Communities is an integral component of the Government of Canada’s strategy for official languages as expressed in the Roadmap for Canada's Official Languages 2013–18: Education, Immigration, Communities. This program aims to enhance the development and vitality of these communities by strengthening their capacity in the areas of human resources and community economic development, and by promoting partnerships at all levels, including with federal partners. This program provides funds to official language minority communities in every province and territory by supporting professional local capacity to deliver services and supports to jobseekers, businesses and communities; generate strategic partnerships; spur investment; and consolidate efforts and resources of stakeholders to take action on priorities. The Enabling Fund is designed so that official language minority communities can plan and implement community-specific development initiatives and better access a range of labour market services and programs. In addition to contributing to community development, the Enabling Fund allows the Department to deliver on its commitments and obligations related to the Official Languages Act.

This program uses funding from the following transfer payment: Enabling Fund for Official Language Minority Communities.

Sub-Program 2.1.8: Enabling Fund for Official Language Minority Communities Budgetary Financial Resources (dollars)

Sub-Program 2.1.8: Enabling Fund for Official Language Minority CommunitiesHuman Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.8: Enabling Fund for Official Language Minority Communities Performance Measurement

Sub-Program 2.1.8: Enabling Fund for Official Language Minority Communities Planning Highlights

Sub-Program 2.1.9: Aboriginal Skills and Employment Training Strategy Description

Aboriginal communities have historically experienced significantly higher rates of unemployment, lower rates of labour force participation and higher rates of social assistance than other Canadian communities. The Aboriginal Skills and Employment Training Strategy aims to increase Aboriginal participation in the Canadian labour market, ensuring that First Nations, Inuit and Métis people are engaged in sustainable, meaningful employment. Funding from the Strategy supports over 85 Aboriginal service delivery organizations, which deliver employment and training services through over 600 points of service across Canada. Specific attention is given to working with partners in the private sector, educational institutions and other levels of government in demand-driven labour markets. This program is linked to the Employment Insurance Act, which enables Aboriginal groups to deliver programs similar to those established by Part II of the Act. The Strategy is also linked to the First Nations and Inuit Child Care Initiative, which provides supports for childcare to assist Aboriginal parents/caregivers accessing labour market programs. Currently, the Strategy supports labour market obligations specified in Treaty and Self-Government Agreements that are in place with some Aboriginal groups. The Aboriginal Skills and Employment Training Strategy network of agreement holders is used for the delivery of the First Nations Job Fund under the Income Assistance Reform. Transfer payments are managed through contribution agreements with Aboriginal organizations.

This program uses funding from the following transfer payment: Aboriginal Skills and Employment Training Strategy.

Sub-Program 2.1.9: Aboriginal Skills and Employment Training Strategy Budgetary Financial Resources (dollars)

Sub-Program 2.1.9: Aboriginal Skills and Employment Training Strategy Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.9: Aboriginal Skills and Employment Training Strategy Performance Measurement

Sub-Program 2.1.9: Aboriginal Skills and Employment Training Strategy Planning Highlights

Sub-Program 2.1.10: Skills and Partnership Fund Description

As a complement to the Aboriginal Skills and Employment Training Strategy, the Skills and Partnership Fund supports over 80 short-term projects by Aboriginal organizations and their private-sector and government partners. Funding recipients deliver supports and services to First Nations, Inuit and Métis people to help them develop the necessary skills and job training to secure jobs. This program focuses on emerging or untapped economic development opportunities to meet the needs of high-demand sectors, as well as areas with skills shortages. Attention is given to ensuring that partnerships are in place prior to project initiation and that the focus of projects are responsive to demonstrated need with supports in the areas of training-to-employment, skills development and service innovation. Currently, the Skills and Partnership Fund supports labour market obligations specified in various Treaty and Self-Government Agreements that are in place with some Aboriginal groups. Transfer payments are managed through contribution agreements with Aboriginal organizations.

This program uses funding from the following transfer payment: Skills and Partnership Fund.

Sub-Program 2.1.10: Skills and Partnership Fund Budgetary Financial Resources (dollars)

Sub-Program 2.1.10: Skills and Partnership Fund Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.10: Skills and Partnership Fund Performance Measurement

Sub-Program 2.1.10: Skills and Partnership Fund Planning Highlights

Sub-Program 2.1.11: First Nations Job Fund Description

The Aboriginal youth population is growing in First Nations communities, where there is high unemployment rates and high dependency on Income Assistance, especially on reserves. The First Nations Job Fund (FNJF) aims to provide on reserve First Nations Income Assistance recipients between 18 and 24 years of age, who are able to work and who are trainable within one year, with the personalized training necessary to access jobs. Clients are referred to the Fund through Aboriginal Affairs and Northern Development Canada’s (AANDC) Enhanced Service Delivery system. This program is delivered through the Aboriginal Skills and Employment Training Strategy (ASETS) delivery network. Selected organizations work with local training facilities and employers to ensure that Income Assistance recipients referred from the Enhanced Service Delivery system are provided with the training-to-employment and employment supports they need to secure jobs. The Fund is one of two components of the First Nations Income Assistance Reform Initiative—a joint initiative between AANDC, that delivers the enhanced Service Delivery, and ESDC, that administers the FNJF.

This program uses funding from the following transfer payment: First Nations Job Fund.

Sub-Program 2.1.11: First Nations Job Fund Budgetary Financial Resources (dollars)

Sub-Program 2.1.11: First Nations Job Fund Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.11: First Nations Job Fund Performance Measurement

Sub-Program 2.1.11: First Nations Job Fund Planning Highlights

Sub-Program 2.1.12: Job Bank Description

Job Bank provides timely and relevant labour market information on employment opportunities across Canada to help workers find suitable employment and help employers find suitable workers. This program targets employers, individuals (e.g. job seekers, unemployed Canadians, students, newcomers and potential immigrants), career practitioners (e.g. employment and vocational counselling organizations, education/learning institutions and community organizations) and government analysts and decision makers (including federal-provincial/territorial government organizations and programs, ESDC/Service Canada). Job Bank offers a free and bilingual online job board, delivered in collaboration with all provinces and territories, which allows employers to post available job opportunities and job seekers to search for jobs. In addition, the Web portal includes a variety of economic, labour market and demographic reports, including sectoral and occupational profiles and projections. This program is legislated by Employment Insurance Act subsections 60 (1) and (2); section 58, subsection C of the National Employment Service (Employment Insurance Regulations); and the International Labour Organization Convention 88. The Department collaborates with provinces and territories through the Forum of Labour Market Ministers and its Labour Market Information Working Group. Through the Working Group, jurisdictions share information and undertake projects that address areas of mutual interest and concern related to the development and delivery of labour market information.

Sub-Program 2.1.12: Job Bank Budgetary Financial Resources (dollars)

Sub-Program 2.1.12: Job Bank Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.12: Job Bank Performance Measurement

Sub-Program 2.1.12: Job Bank Planning Highlights

Sub-Program 2.1.13: Sectoral Initiatives Program Description

The Sectoral Initiatives Program is a grants and contributions program with the objective of addressing current and future skills shortages by supporting the development and distribution of sector-specific labour market intelligence, national occupational standards and skills certification and accreditation systems.

The mandate is to help industry identify, forecast, and address human resources and skills issues through partnership-based projects for key sectors of the Canadian economy to help ease labour mobility and labour market adjustment.

This program uses funding from the following transfer payment: Sectoral Initiatives Program

Sub-Program 2.1.13: Sectoral Initiatives Program Budgetary Financial Resources (dollars)

Sub-Program 2.1.13: Sectoral Initiatives Program Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.13: Sectoral Initiatives Program Performance Measurement

Sub-Program 2.1.13: Sectoral Initiatives Program Planning Highlights

Sub Program 2.1.14: Literacy and Essential Skills Description

Some Canadians, particularly from vulnerable groups, may not have the literacy and essential skills needed to fully participate in the labour force. In addition, Canadian employers' business and productivity needs also require pools of skilled workers. Literacy and essential skills contribute to the employability and adaptability of workers, and they are critical building blocks for the development of other skills. The Adult Learning and Literacy and Essential Skills Program contributes to increased literacy and essential skills of adult Canadians by targeting labour market stakeholders (including employers, associations, workers and those looking for work) as well as groups that are under-represented in the labour force (such as Aboriginal and immigrant populations) and providing grants and contributions funding to projects that promote skills upgrading in and for the workplace. This program, administered by the Office of Literacy and Essential Skills, also develops partnerships with labour market stakeholders, supports the development and adoption of literacy and essential skills tools and resources, and pilots innovative approaches to literacy and essential skills development. The program links with the Roadmap for Canada's Official Languages 2013–18.

This program uses funding from the following transfer payment: Adult Learning, Literacy and Essential Skills Program.

Sub Program 2.1.14: Literacy and Essential Skills Budgetary Financial Resources (dollars)

Sub Program 2.1.14: Literacy and Essential Skills Human Resources (Full-Time Equivalents – FTEs)

Sub Program 2.1.14: Literacy and Essential Skills Performance Measurement

Sub Program 2.1.14: Literacy and Essential Skills Planning Highlights

Sub- Program 2.1.15: Skilled Trades and Apprenticeship (Red Seal Program) Description

Tradespeople are a key component of the highly skilled workforce that supports Canadian competitiveness. Skilled Trades and Apprenticeship targets skilled trades workers and registered apprentices, working with jurisdictions through the Canadian Council of Directors of Apprenticeship (CCDA) to deliver the Interprovincial Standards Red Seal Program. The CCDA is comprised of the apprenticeship authorities from each province and territory and representatives from ESDC. The Red Seal Program helps to develop a highly qualified, productive and mobile skilled trades workforce by developing high-quality Red Seal products, including National Occupational Analyses and interprovincial examinations for the trades in collaboration with industry. Tradespersons who meet the Red Seal standards receive a Red Seal endorsement on their provincial/territorial trade certificates. The CCDA also collaborates to develop common apprenticeship training resources such as interprovincial program guides as well as tools for building essential skills.

Sub- Program 2.1.15: Skilled Trades and Apprenticeship (Red Seal Program) Budgetary Financial Resources (dollars)

Sub- Program 2.1.15: Skilled Trades and Apprenticeship (Red Seal Program) Human Resources (Full-Time Equivalents – FTEs)

Sub- Program 2.1.15: Skilled Trades and Apprenticeship (Red Seal Program) Performance Measurement

Sub- Program 2.1.15: Skilled Trades and Apprenticeship (Red Seal Program) Planning Highlights

Sub-Program 2.1.16: Apprenticeship Grants Description

Apprenticeship grants are incentives to attract Canadians to the trades and to assist apprentices in the Red Seal trades to progress and complete their training. This program targets eligible Canadian citizens, permanent residents and protected persons who are out of high school and are registered apprentices in one of the 57 designated Red Seal trades. It is comprised of two grants: the Apprenticeship Incentive Grant, a taxable cash grant of $1,000 per year for registered apprentices (up to a maximum of $2,000 per apprentice) who have successfully completed the technical and on-the-job training requirements for the first or second year/level of an apprenticeship program; and the Apprenticeship Completion Grant, an additional $2,000 taxable cash grant to registered apprentices upon completion of apprenticeship training and receipt of journeyperson certification. Eligibility for this program is tied to the Red Seal trades, as the Red Seal represents a standard of excellence which promotes the mobility of skilled tradespeople based on national standards. Delivery of apprenticeship grants to eligible registered apprentices involves responding to calls for information, collecting and processing applications, issuing payments and monitoring accuracy of payments.

This program uses funding from the following transfer payment(s): Apprenticeship Grants.

Sub-Program 2.1.16: Apprenticeship Grants Budgetary Financial Resources (dollars)

Sub-Program 2.1.16: Apprenticeship Grants Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.16: Apprenticeship Grants Performance Measurement

Sub-Program 2.1.16: Apprenticeship Grants Planning Highlights

Sub-Program 2.1.17: Foreign Credential Recognition Program Description

Canada's aging society, combined with its low population growth, is creating labour market pressures that heighten the need for immigrants and other internationally trained individuals to integrate rapidly into the Canadian labour market. The Foreign Credential Recognition Program targets internationally trained professionals and tradespersons, working with provincial and territorial governments and various organizations (such as regulatory bodies, national associations and credential assessment agencies) to facilitate credential recognition processes and ensure they are fair, consistent, transparent and timely. This program provides strategic financial support to its stakeholders through contribution agreements for key high-demand professions and skilled trades as well as other occupations to ensure that professionals and tradespersons who have obtained their credentials in another country can fully use their skills in Canada’s labour market. In order to streamline foreign credential recognition processes, this program facilitates national coordination among provinces and territories and other partners. The Foreign Credential Recognition Program also works to implement domestic labour mobility initiatives, and complements the Agreement on Internal Trade, by facilitating national coordination among partners and reducing barriers faced by workers in regulated occupations as they pursue employment opportunities across the country.

This program uses funding from the following transfer payment: Foreign Credential Recognition Program.

Sub-Program 2.1.17: Foreign Credential Recognition Program Budgetary Financial Resources (dollars)

Sub-Program 2.1.17: Foreign Credential Recognition Program Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.17: Foreign Credential Recognition Program Performance Measurement

Sub-Program 2.1.17: Foreign Credential Recognition Program Planning Highlights

Sub-Program 2.1.18: Temporary Foreign Worker Program Description

The Temporary Foreign Worker Program enables employers to hire foreign workers on a temporary basis to fill short-term labour needs only when Canadians and permanent residents are not available. This program is delivered in partnership with Citizenship and Immigration Canada and the Canada Border Services Agency. ESDC assesses applications from employers requesting permission to hire temporary foreign workers and conducts a labour market impact assessment to determine the likely effect these workers would have on the Canadian job market. This program assesses the impact by looking at available labour market information for the region and the occupation, the employers’ recruitment and advertisement efforts, wages and working conditions, labour shortages and the transfer of skills and knowledge to Canadians. ESDC works closely with Citizenship and Immigration Canada, the Canada Border Services Agency and the provinces and territories to monitor and share information that has an impact on the integrity of the Temporary Foreign Worker Program. This program is legislated through the Immigration and Refugee Protection Act and Regulations. In Quebec, the Temporary Foreign Worker Program is administered in partnership with the province.

Sub-Program 2.1.18: Temporary Foreign Worker Program Budgetary Financial Resources (dollars)

Sub-Program 2.1.18: Temporary Foreign Worker Program Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.1.18: Temporary Foreign Worker Program Performance Measurement

Sub-Program 2.1.18: Temporary Foreign Worker Program Planning Highlights

Program 2.2: Learning Description

This program helps Canadians participate in post-secondary education to acquire the skills and credentials that enable them to improve their labour market outcomes and adapt to changing labour market conditions. It reduces barriers to education by providing financial assistance to students and apprentices as well as incentives for families to save for a child's post-secondary education. It also provides information and awareness about opportunities to acquire education and skills. The Program contributes to the inclusiveness of the workforce by giving Canadians with the required academic abilities a more equal opportunity to participate in post-secondary education. The Program works with the provinces and territories, the voluntary sector, financial institutions, service providers and other key stakeholders to help Canadians pursue post-secondary education.

Program 2.2: Learning Budgetary Financial Resources (dollars)

Program 2.2: Learning Human Resources (Full-Time Equivalents – FTEs)

Program 2.2: Learning Performance Measurement

Program 2.2: Learning Planning Highlights

Sub-Program 2.2.1: Canada Loans and Grants for Students and Apprentices Program Description

The Canada Loans and Grants for Students and Apprentices Program provides repayable loans and non-repayable grants to help Canadians finance their participation in post-secondary education. The clients and beneficiaries include full- and part-time students from low- and middle-income families, students with dependants and students with permanent disabilities. The Program also offers apprenticeship loans targeting apprentices registered in a Red Seal trade to help cover the cost of technical training. Students and apprentices who receive loans also have access to debt management measures if they are experiencing financial difficulty in repaying their loans. These are managed in partnership with the participating provinces and territories, educational institutions and agencies, financial aid administrators, financial institutions and a service provider. Activities are enabled by the Canada Student Financial Assistance Act, the Canada Student Loans Act and the Apprentice Loans Act and related Regulations. Provinces and territories that do not participate in the Canada Loans and Grants for Students and Apprentices Program are provided with an alternative payment to fund similar programs and services. The Program complements the Canada Education Savings Program.

The Program uses funding from the following transfer payment(s):

• Canada Loans and Grants for Students and Apprentices Program – Interest Payments and Liabilities (Statutory)
• Canada Loans and Grants for Students and Apprentices Program – Direct Financing Arrangement (Statutory)
• Canada Loans and Grants for Students and Apprentices Program – Canada Student Grants Program (Statutory)
• Pathways to Education Canada

Sub-Program 2.2.1: Canada Loans and Grants for Students and Apprentices Program Budgetary Financial Resources (dollars)

Sub-Program 2.2.1: Canada Loans and Grants for Students and Apprentices Program Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.2.1: Canada Loans and Grants for Students and Apprentices Program Performance Measurement

Sub-Program 2.2.1: Canada Loans and Grants for Students and Apprentices Program Planning Highlights

Sub-Program 2.2.2: Canada Education Savings Program Description

The Canada Education Savings Program was created through an Act of Parliament in 1998 (and re-enacted as the Canada Education Savings Act in 2004). It is intended to make post-secondary education more affordable by encouraging early planning and saving for education. Funds can later be withdrawn to help finance children’s post-secondary education. The Canada Education Savings Grant provides matching grants on savings in Registered Education Savings Plans for Canadian children aged 17 and under. Eligible low-income families can also benefit from the Canada Learning Bond, which provides funds that are added to the Registered Education Savings Plans of children born on or after January 1, 2004. The program is delivered through an alternative service delivery arrangement with financial institutions, banks, mutual fund companies and scholarship foundations. The Canada Education Savings Program complements the Canada Student Loans Program and other labour market and skills development programs offered by ESDC. Funding and activities under this program are governed by the Canada Education Savings Act and related Regulations.

This program uses funding from the following transfer payment: Canada Education Savings Program

Sub-Program 2.2.2: Canada Education Savings Program Budgetary Financial Resources (dollars)

Sub-Program 2.2.2: Canada Education Savings Program Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 2.2.2: Canada Education Savings Program Performance Measurement

Sub-Program 2.2.2: Canada Education Savings Program Planning Highlights

Program 3.1: Labour Description

This program seeks to promote and sustain stable industrial relations and safe, fair, healthy, equitable and productive workplaces in the federal jurisdiction (interprovincial transportation, post office and courier companies, telecommunications, banking, grain handling, nuclear facilities, federal Crown corporations, companies that have contracts with the federal government and Aboriginal governments and their employees). It develops labour legislation and regulations to achieve an effective balance between workers’ and employers’ rights and responsibilities. The program ensures that workplaces under the federal jurisdiction respect the rights and obligations established under labour legislation.

The program also manages Canada’s international and intergovernmental labour affairs, as well as Aboriginal labour affairs responsibilities.

Program 3.1: Labour Budgetary Financial Resources (dollars)

Program 3.1: Labour Human Resources (Full-Time Equivalents – FTEs)

Program 3.1: Labour Performance Measurement

Program 3.1: Labour Planning Highlights

Sub-Program 3.1.1: Labour Relations Description

This program seeks to promote and sustain cooperative workplace relations in the federal jurisdiction (interprovincial transportation, post office and courier companies, telecommunications, banking, grain handling, nuclear facilities, federal Crown corporations, companies that have contracts with the federal government, Aboriginal governments and certain Aboriginal enterprises). The program provides mediation and conciliation services to assist employers and unions in achieving a collective agreement without resorting to a work stoppage. It seeks to support constructive labour management relations through preventive mediation services that identify opportunities for employers and unions to meet and discuss issues of mutual interest and to support new and innovative approaches to collective bargaining. This program also appoints arbitrators, adjudicators, and referees for grievances under Part I of the Canada Labour Code, for unjust dismissal and wage recovery appeals under Part III of the Code, and appeals under the Wage Earner Protection Program Act.

Sub-Program 3.1.1: Labour Relations Budgetary Financial Resources (dollars)

Sub-Program 3.1.1: Labour Relations Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 3.1.1: Labour Relations Performance Measurement

Sub-Program 3.1.1: Labour Relations Planning Highlights

Sub-Program 3.1.2: Workplace Health and Safety Description

This program seeks to promote and sustain safe workplaces in the federal jurisdiction (interprovincial transportation, post office and courier companies, telecommunications, banking, grain handling, nuclear facilities, federal Crown corporations, and Aboriginal governments and their employees). It seeks to ensure federal employers’ compliance with relevant occupational health and safety standards through employer and employee cooperation to ensure healthy and safe workplaces in targeted high-risk industries. It also provides income support and rehabilitation support to injured federal workers and merchant seamen.

Sub-Program 3.1.2: Workplace Health and Safety Budgetary Financial Resources (dollars)

Sub-Program 3.1.2: Workplace Health and Safety Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 3.1.2: Workplace Health and Safety Performance Measurement

Sub-Program 3.1.2: Workplace Health and Safety Planning Highlights

Sub-Sub-Program 3.1.2.1: Occupational Health and Safety Description

This program has the goal of reducing work-related accidents and illnesses in federal jurisdiction workplaces. It also develops and amends occupational health and safety legislation and regulations for federally regulated workplaces and the federal public service and produces tools to assist employers and employees in understanding their roles and responsibilities under the Canada Labour Code. The program develops and disseminates promotional material and advises employers on how to achieve compliance with the Canada Labour Code. It also conducts inspections and investigations, issues directions to employers to comply with the legislation and, if necessary, initiates prosecutions. Further, a grant is disbursed that supports federal workplace health and safety objectives linked to Part II of the Canada Labour Code.

Sub-Sub-Program 3.1.2.1: Occupational Health and Safety Budgetary Financial Resources (dollars)

Sub-Sub-Program 3.1.2.1: Occupational Health and Safety Human Resources (Full-Time Equivalents – FTEs)

Sub-Sub-Program 3.1.2.1: Occupational Health and Safety Performance Measurement

Sub-Sub-Program 3.1.2.1: Occupational Health and Safety Planning Highlights

Sub-Sub-Program 3.1.2.2: Federal Workers’ Compensation Description

This program oversees income maintenance, medical benefits, support of the return to work process and vocational rehabilitation services to workers in the federal public sector who sustain an occupational injury or illness. It also provides benefits to injured merchant seamen, survivors of employees slain on duty and inmates. The program ensures compliance with federal statutes through collaboration with federal departments and agencies, employees and provincial workers’ compensation boards. Shorter reporting times will result in earlier intervention and subsequently, quicker returns to work, positively influencing worker productivity, and social and financial costs.

Sub-Sub-Program 3.1.2.2: Federal Workers’ Compensation Budgetary Financial Resources (dollars)

Sub-Sub-Program 3.1.2.2: Federal Workers’ Compensation Human Resources (Full-Time Equivalents – FTEs)

Sub-Sub-Program 3.1.2.2: Federal Workers’ Compensation Performance Measurement

Sub-Sub-Program 3.1.2.2: Federal Workers’ Compensation Planning Highlights

Sub-Program 3.1.3: Labour Standards and Equity Description

This program seeks to promote and sustain fair and equitable workplaces in the federal jurisdiction (interprovincial transportation, post office and courier companies, telecommunications, banking, grain handling, nuclear facilities, federal Crown corporations, companies that have contracts with the federal government, and some First Nations employers and employees). The program administers and enforces labour standards through education and compliance activities. It also seeks to identify and eliminate barriers to employment for the four designated groups (women, Aboriginal peoples, persons with disabilities and visible minorities) in the federal jurisdiction. The program also reduces the economic insecurity of workers through the protection of wages and vacation, severance and termination pay when their employer declares bankruptcy or becomes subject to receivership.

Sub-Program 3.1.3: Labour Standards and Equity Budgetary Financial Resources (dollars)

Sub-Program 3.1.3: Labour Standards and Equity Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 3.1.3: Labour Standards and Equity Performance Measurement

Sub-Program 3.1.3: Labour Standards and Equity Planning Highlights

Sub-Sub-Program 3.1.3.1: Labour Standards Description

This program seeks to support fair and equitable workplaces through the administration and enforcement of labour standards (Part III of the Canada Labour Code) that define minimum conditions of employment in the federal jurisdiction. The program also develops educational materials to assist employers and workers in understanding their rights and obligations; provides advice to employers and workers who have questions about their rights and responsibilities; and engages in proactive inspections of employer records to verify compliance, while targeting those employers with a history of non- compliance. The Federal Mediation and Conciliation Service contributes to the dispute resolution process when it becomes necessary to appoint adjudicators to hear unjust dismissal complaints and referees to hear wage recovery appeals under Part III of the Canada Labour Code.

Sub-Sub-Program 3.1.3.1: Labour Standards Budgetary Financial Resources (dollars)

Sub-Sub-Program 3.1.3.1: Labour Standards Human Resources (Full-Time Equivalents – FTEs)

Sub-Sub-Program 3.1.3.1: Labour Standards Performance Measurement

Sub-Sub-Program 3.1.3.1: Labour Standards Planning Highlights

Sub-Sub-Program 3.1.3.2: Workplace Equity Description

This program helps to achieve equitable representation in workplaces by requiring federally regulated private sector employers and federal contractors to identify and eliminate employment barriers for the four designated groups (women, Aboriginal peoples, persons with disabilities, and members of visible minorities) under the Employment Equity Act. It also seeks to prevent the emergence of future employment barriers and to foster a climate of equity in these organizations by enforcing the Employment Equity Act through mandatory employer reporting as well as engagement initiatives. The program administers the Legislated Employment Equity Program and the Federal Contractors Program in order to support the federal government’s objectives and policies on employment equity.

Sub-Sub-Program 3.1.3.2: Workplace Equity Budgetary Financial Resources (dollars)

Sub-Sub-Program 3.1.3.2: Workplace Equity Human Resources (Full-Time Equivalents – FTEs)

Sub-Sub-Program 3.1.3.2: Workplace Equity Performance Measurement

Sub-Sub-Program 3.1.3.2: Workplace Equity Planning Highlights

Sub-Sub-Program 3.1.3.3: Wage Earner Protection Program Description

This program is designed to reduce the economic insecurity of Canadian workers who are owed unpaid wages and vacation, termination and severance pay when their employer declares bankruptcy or becomes subject to receivership. Individuals can receive an amount up to four weeks’ maximum insurable earnings under the Employment Insurance Act. When eligible individuals receive payments under the Wage Earner Protection Program Act, they sign over their rights as creditors of the employer to the federal government to the extent of the Wage Earner Protection Program (WEPP) payment. Applicants who disagree with initial eligibility decision can request a review within 30 days of the initial decision and file a request for appeal within 60 days of the review decision. The appeals are handled by an independent adjudicator appointed by the Federal Mediation and Conciliation Service. The federal government seeks recovery of the amounts as the creditor of the employer in the bankruptcy or receivership process. This program covers workers in all labour jurisdictions.

This program uses funding from the following transfer payment: Wage Earner Protection Program

Sub-Sub-Program 3.1.3.3: Wage Earner Protection Program Budgetary Financial Resources (dollars)

Sub-Sub-Program 3.1.3.3: Wage Earner Protection Program Human Resources (Full-Time Equivalents – FTEs)

Sub-Sub-Program 3.1.3.3: Wage Earner Protection Program Performance Measurement

Sub-Sub-Program 3.1.3.3: Wage Earner Protection Program Planning Highlights

Sub-Program 3.1.4: International Labour Affairs Description

This program seeks to protect Canadian workers and employers from unfair competition from other countries with poor labour standards or lax labour law enforcement. The program negotiates international labour standards that reflect Canadian values and oversees Canada’s participation in international labour forums. The program also promotes fundamental labour rights internationally to support equitable growth and social stability in developing countries, protect human rights and contribute to reducing the growing global divide between rich and poor. The program negotiates and implements international labour cooperation agreements and other frameworks and provides technical assistance to partner countries.

Sub-Program 3.1.4: International Labour Affairs Budgetary Financial Resources (dollars)

Sub-Program 3.1.4: International Labour Affairs Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 3.1.4: International Labour Affairs Performance Measurement

Sub-Program 3.1.4: International Labour Affairs Planning Highlights

Program 4.1: Income Security Description

This program ensures that Canadians are provided with retirement pensions, survivor pensions, disability benefits and benefits for children through the Old Age Security program, the Canada Pension Plan, the Canada Disability Savings Program and the National Child Benefit program.

Program 4.1: Income Security Budgetary Financial Resources (dollars)*

Program 4.1: Income Security Human Resources (Full-Time Equivalents – FTEs)

Program 4.1: Income Security Performance Measurement

Program 4.1: Income Security Planning Highlights

Sub-Program 4.1.1: Old Age Security Description

The Old Age Security (OAS) program is one of the cornerstones of Canada's public pension system. The objective of the OAS program is to ensure a minimum base upon which individuals can add income from other sources such as the Canada Pension Plan or Quebec Pension Plan, employer-sponsored pension plans and personal registered retirement savings plans, as well as investments and personal savings, to address their particular financial circumstances. The OAS program provides benefits to all seniors aged 65 and over who meet the legal status and residence requirements and eligible low-income near-seniors. The benefits under the OAS program include the basic monthly OAS pension to eligible seniors aged 65 and over; the Guaranteed Income Supplement (GIS) for OAS pensioners with little or no income; as well as the income-tested Allowances for low-income individuals aged 60 to 64 who are the spouses or common-law partners of GIS recipients, or who are widows or widowers. Eligibility for OAS benefits is based on age, legal status and residence in Canada after the age of 18, and on income and marital status for the income-tested benefits targeted to low-income individuals. Service Canada’s delivery of OAS benefits involves: answering program queries through specialized call centres, the Internet and at in-person points of service; collecting and processing applications and issuing payments; monitoring of claims for accuracy; administering requests for reconsideration of a decision; client authentication and identification; and preventing, detecting and deterring fraud and abuse.

This program uses funding from the following transfer payments:

• Old Age Security Pension
• Guaranteed Income Supplement
• Allowances

Sub-Program 4.1.1: Old Age Security Budgetary Financial Resources (dollars)

Sub-Program 4.1.1: Old Age Security Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 4.1.1: Old Age Security Performance Measurement

Sub-Program 4.1.1: Old Age Security Planning Highlights

Sub-Program 4.1.2: Canada Pension Plan Description

The Canada Pension Plan (CPP) is an income security plan that is funded by the contributions of employees, employers and self-employed persons as well as the revenue earned on CPP investments. The CPP covers virtually all employed and self-employed persons in Canada, excluding Quebec, which operates its own comprehensive plan, the Quebec Pension Plan. The CPP is a main pillar of Canada’s retirement income system. In addition, it provides monthly income benefits in the event of death of the contributor. There are over 5 million recipients of benefits. The CPP is a statutory program that is governed by the federal government and the provinces. It is enabled by the CPP legislation and the Canada Pension Plan Investment Board Act. Applicants must meet the eligibility criteria in order to receive benefits. Service Canada’s delivery of CPP benefits involves: answering program queries through specialized call centres, the Internet and at in-person points of service; collecting and processing applications and issuing payments; monitoring of claims for accuracy; administering requests for reconsideration of a decision; client authentication and identification; and preventing, detecting and deterring fraud and abuse.

Sub-Program 4.1.2: Canada Pension Plan Budgetary Financial Resources (dollars)

Sub-Program 4.1.2: Canada Pension Plan Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 4.1.2: Canada Pension Plan Performance Measurement

Sub-Program 4.1.2: Canada Pension Plan Planning Highlights

Sub-Program 4.1.3: Canada Pension Plan Disability Benefits Description

The Canada Pension Plan Disability (CPPD) benefit is designed to provide partial income replacement to eligible CPP contributors who are under age 65 with a severe and prolonged disability, as defined in the Canada Pension Plan legislation. There are two eligibility criteria for the CPPD program. First, applicants must have made contributions to the program in four of the last six years, with minimum levels of earnings in each of these years, or three of the last six years for those with 25 or more years of contributions. Second, they must demonstrate that their physical or mental disability prevents them from working regularly at any job that is substantially gainful, and that it is long term and of indefinite duration, or is likely to result in death. Children of CPPD beneficiaries are also eligible for a flat-rate monthly benefit up to the age of 18, or up to age 25 if attending school full-time. Service Canada’s delivery of CPPD benefits involves answering program queries through specialized call centres, the Internet and at in-person points of service; collecting and processing applications and issuing payments; monitoring of claims for accuracy; and administering requests for reconsideration of a decision.

Sub-Program 4.1.3: Canada Pension Plan Disability Benefits Budgetary Financial Resources (dollars)

Sub-Program 4.1.3: Canada Pension Plan Disability Benefits Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 4.1.3: Canada Pension Plan Disability Benefits Performance Measurement

Sub-Program 4.1.3: Canada Pension Plan Disability Benefits Planning Highlights

Sub-Program 4.1.4: Canada Disability Savings Program Description

Canadians with severe and prolonged disabilities often have low income and have to rely on family and others for support and care, leaving them financially vulnerable. The Registered Disability Savings Plan (RDSP) was introduced in 2008 to help people with disabilities achieve long-term financial security by providing a tool to encourage them and their families to save for the future. This program complements the RDSP by providing Canada Disability Savings Grants and Canada Disability Savings Bonds as additional supports to encourage savings. Canadian residents who have a Social Insurance Number and are eligible for the Disability Tax Credit can open an RDSP up until the end of the calendar year in which they turn 59, while grants and bonds can be paid up until the end of the calendar year in which they turn 49. Money paid to a beneficiary out of their RDSP will not affect their eligibility for federal benefits, such as the Canada Child Tax Benefit, the Goods and Services Tax/Harmonized Sales Tax Credit, Old Age Security and Employment Insurance. This program is enabled by the Income Tax Act, the Canada Disability Savings Act and associated Regulations.

This program uses funding from the following transfer payment(s): Canada Disability Savings Program – Grants and Bonds.

Sub-Program 4.1.4: Canada Disability Savings Program Budgetary Financial Resources (dollars)

Sub-Program 4.1.4: Canada Disability Savings Program Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 4.1.4: Canada Disability Savings Program Performance Measurement

Sub-Program 4.1.4: Canada Disability Savings Program Planning Highlights

Sub-Program 4.1.5: National Child Benefit Description

The National Child Benefit (NCB) initiative, a partnership among federal, provincial and territorial governments, with a First Nations component, is designed to help prevent and reduce the depth of child poverty, promote attachment to the labour market by ensuring families are always better off as a result of working and reduce program overlap and duplication. The NCB initiative provides income support and other benefits and services to low-income families with children. The Government of Canada’s contribution to the NCB initiative is the NCB Supplement. The NCB Supplement is an additional benefit paid to low-income families with children through the Canada Child Tax Benefit and complements other federal supports for families with children. While the NCB Supplement is delivered by the Canada Revenue Agency, ESDC is responsible for policy development with respect to the federal–provincial/territorial (F–P/T) NCB initiative and coordinates annual F–P/T reports to Canadians on progress.

Sub-Program 4.1.5: National Child Benefit Budgetary Financial Resources (dollars)

Sub-Program 4.1.5: National Child Benefit Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 4.1.5: National Child Benefit Performance Measurement

Sub-Program 4.1.5: National Child Benefit Planning Highlights

Program 4.2: Social Development Description

This program supports programs for the homeless or those individuals at risk of homelessness, as well as programs for children, families, seniors, communities and people with disabilities. It provides these groups with the knowledge, information and opportunities to move forward with their own solutions to social and economic challenges.

Program 4.2: Social Development Budgetary Financial Resources (dollars)*

Program 4.2: Social Development Human Resources (Full-Time Equivalents – FTEs)

Program 4.2: Social Development Performance Measurement

Program 4.2: Social Development Planning Highlights

Sub-Program 4.2.1: Homelessness Partnering Strategy Description

Homeless individuals and families can face a wide range of personal, financial and social challenges. Addressing these challenges in a sustainable manner requires the coordinated action of a number of partners including the federal government. The objective of the Homelessness Partnering Strategy is to support the implementation of effective, sustainable and community-based solutions to prevent and reduce homelessness across Canada. As a community-based strategy, it provides grant and contribution funding to communities and service providers across the country with a focus on the Housing First approach, providing access to permanent housing and supports to help clients remain housed. These services target individuals, families and Aboriginal people who are homeless or at imminent risk of becoming homeless in major urban centres, rural communities and the North. Federal funding is prioritized based on input from Community Advisory Boards, in recognition that communities are best placed to identify their own unique homelessness-related needs. Complementary activities under the Strategy include promoting data development and collection; disseminating knowledge among communities, partners and stakeholders; and exploring innovative approaches to homelessness such as social enterprise. Grants to not-for-profit organizations, municipal governments, Band/tribal councils and other Aboriginal organizations help communities more effectively address homelessness issues, and contributions to not-for-profit organizations, municipal governments, Band/tribal councils and other Aboriginal organizations support activities to help alleviate and prevent homelessness across Canada. This program uses funding from the following transfer payment(s): Homelessness Partnering Strategy.

Sub-Program 4.2.1: Homelessness Partnering Strategy Budgetary Financial Resources (dollars)

Sub-Program 4.2.1: Homelessness Partnering Strategy Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 4.2.1: Homelessness Partnering Strategy Performance Measurement

Sub-Program 4.2.1: Homelessness Partnering Strategy Planning Highlights

Sub-Program 4.2.2: Social Development Partnerships Program Description

The Social Development Partnerships Program makes strategic investments to support government priorities related to children and families, people with disabilities, the voluntary sector, official language minority communities and other vulnerable populations by playing a unique role in furthering broad social goals. It provides an opportunity to work in partnership with social not-for-profit organizations to help improve life outcomes of these target groups. Activities funded by the program are expected to lead to the development and sharing of knowledge of existing and emerging social issues; the creation of collaboration, partnerships, alliances and networks; and the development of approaches to respond to existing and emerging social issues. Over the long term, program support for these activities will help the not-for-profit sector and partners be more effective in addressing existing and emerging social issues, and will help target populations have access to information, programs and services tailored to their unique needs.

Sub-Program 4.2.2: Social Development Partnerships Program Budgetary Financial Resources (dollars)

Sub-Program 4.2.2: Social Development Partnerships Program Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 4.2.2: Social Development Partnerships Program Performance Measurement

Sub-Program 4.2.2: Social Development Partnerships Program Planning Highlights

Sub-Sub-Program 4.2.2.1: Children and Families Description

Children and families can face unique personal, social and economic pressures which challenge their ability to adapt and thrive. As a result, families may experience a diminished quality of life, with limited ability to participate in the workplace or to contribute to their communities. With the objective of supporting the creation of more responsive programs, services or tools to better serve the diverse need of children and their families, particularly those living in disadvantaged circumstances, the Children and Families program makes strategic grant and contributions-based investments. Grant and contribution funding supports projects of the not-for-profit sector to meet the social needs and aspirations of children and families. Funding recipients are also encouraged to find new partners across the private and public sectors to complement federal money in order to maximize the effect of interventions on complex social issues at the community level.

This program uses funding from the following transfer payment: Social Development Partnerships Program.

Sub-Sub-Program 4.2.2.1: Children and Families Budgetary Financial Resources (dollars)

Sub-Sub-Program 4.2.2.1: Children and Families Human Resources (Full-Time Equivalents – FTEs)

Sub-Sub-Program 4.2.2.1: Children and Families Performance Measurement

Sub-Sub-Program 4.2.2.1: Children and Families Planning Highlights

Sub-Sub-Program 4.2.2.2: Disability Description

Canadians with disabilities can face unique personal, social and economic pressures. As a result, they may experience a diminished quality of life, with limited ability to participate in the workplace or to contribute to their communities. With the objective of promoting the full participation of Canadians with disabilities in learning, work and community life by increasing the effectiveness of the not-for-profit sector, this program makes strategic grant and contributions-based investments. Funded projects support a wide range of community-based initiatives that address social issues and barriers that face persons with disabilities. Funding recipients are encouraged to find new partners across the private and public sectors to complement federal money in order to maximize the effect of interventions on complex social issues at the community level.

This program uses funding from the following transfer payment: Social Development Partnerships Program.

Sub-Sub-Program 4.2.2.2: Disability Budgetary Financial Resources (dollars)

Sub-Sub-Program 4.2.2.2: Disability Human Resources (Full-Time Equivalents – FTEs)

Sub-Sub-Program 4.2.2.2: Disability Performance Measurement

Sub-Sub-Program 4.2.2.2: Disability Planning Highlights

Sub-Program 4.2.3: New Horizons for Seniors Program Description

The growth in the population of seniors in Canada is accelerating, with the total number of seniors projected to reach approximately 10 million by 2036. This presents both opportunities and risks for seniors and their communities. Empowering seniors, encouraging them to share their knowledge, skills and experience with others in the community, and enhancing seniors' social well-being and community vitality are goals of the New Horizons for Seniors Program. This program provides grants and contributions funding for projects led or inspired by seniors who want to make a difference in the lives of others and in their communities. The program has five objectives: promoting volunteerism among seniors and other generations; engaging seniors in the community through mentoring of others; expanding awareness of elder abuse, including financial abuse; supporting social participation and inclusion of seniors; and providing capital assistance for new and existing community projects and/or programs for seniors. Community-based projects are typically eligible to receive up to $25,000 in grant funding per project for up to one year. Pan-Canadian projects are eligible to receive up to $750,000 for up to three years in duration. In order to test elements of the Social Partnerships Agenda in the New Horizons for Seniors Program, pilot projects involving the leveraging of funds commenced in 2014–15 for a period of two years. This program is complemented by a range of policies, programs and services targeted at seniors such as the Canada Pension Plan, Old Age Security and the National Seniors Council.

This program uses funding from the following transfer payment: New Horizons for Seniors Program.

Sub-Program 4.2.3: New Horizons for Seniors Program Budgetary Financial Resources (dollars)

Sub-Program 4.2.3: New Horizons for Seniors Program Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 4.2.3: New Horizons for Seniors Program Performance Measurement

Sub-Program 4.2.3: New Horizons for Seniors Program Planning Highlights

Sub-Program 4.2.4: Universal Child Care Benefit Description

The Universal Child Care Benefit (UCCB) provides financial support to help all Canadian families with young children choose the child care option that best suits their families’ needs, whether they work in the paid labour force or stay at home with their children, or live in a small town, rural community or large urban centre. Parents receive $100 per month (up to $1,200 per year) for each child under age six to help them choose the child care option that best suits their families' needs. To ensure that all eligible families receive the benefit, application for the UCCB is integrated with the birth registration process in most provinces. UCCB benefits do not affect the eligibility of families to receive other benefits under the Canada Child Tax Benefit and the National Child Benefit Supplement programs, or the Child Care Expense Deduction. The UCCB is enabled by the Universal Child Care Benefit Act.

On October 30, 2014, the Government proposed enhancements to the UCCB including an increase to $160 per month for each child under the age of 6 and a new benefit of $60 per month for children aged 6 through 17. Upon parliamentary approval of the necessary legislation, enhanced payments will take effect as of January 2015 and will begin to be reflected in monthly payments to recipients in July 2015.

This program uses funding from the following transfer payment: Universal Child Care Benefit

Sub-Program 4.2.4: Universal Child Care Benefit Budgetary Financial Resources (dollars)*

Sub-Program 4.2.4: Universal Child Care Benefit Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 4.2.4: Universal Child Care Benefit Performance Measurement

Sub-Program 4.2.4: Universal Child Care Benefit Planning Highlights

Sub-Program 4.2.5: Enabling Accessibility Fund Description

People with disabilities often experience barriers to their full participation and inclusion in activities of everyday living. The objective of the Enabling Accessibility Fund is to improve accessibility, remove barriers and enable Canadians with disabilities to participate in and contribute to their community. The Fund supports capital costs of construction and renovations related to improving accessibility and safety for people with disabilities in Canadian communities and workplaces. Grants or contributions are provided to eligible recipients for capital cost projects that increase access for people with disabilities to their programs and services or create employment opportunities for people with disabilities.

This program uses funding from the following transfer payment: Enabling Accessibility Fund.

Sub-Program 4.2.5: Enabling Accessibility Fund Budgetary Financial Resources (dollars)

Sub-Program 4.2.5: Enabling Accessibility Fund Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 4.2.5: Enabling Accessibility Fund Performance Measurement

Sub-Program 4.2.5: Enabling Accessibility Fund Planning Highlights

Sub-Program 4.2.6: Federal Income Support for Parents of Murdered or Missing Children Description

The Federal Income Support for Parents of Murdered or Missing Children is an income support grant available to eligible parents who have suffered a loss of income as a result of taking time away from work to cope with the death or disappearance of their child (or children) under the age of 18 as a result of a probable Criminal Code offence.

This program uses funding from the following transfer payment: Federal Income Support for Parents of Murdered or Missing Children.

Sub-Program 4.2.6: Federal Income Support for Parents of Murdered or Missing Children Budgetary Financial Resources (dollars)

Sub-Program 4.2.6: Federal Income Support for Parents of Murdered or Missing Children Human Resources (Full-Time Equivalents – FTEs)

Sub-Program 4.2.6: Federal Income Support for Parents of Murdered or Missing Children Performance Measurement

Sub-Program 4.2.6: Federal Income Support for Parents of Murdered or Missing Children Planning Highlights

Program 5.1: Internal Services Description

Internal Services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and Oversight Services; Communications Services; Legal Services; Human Resources Management Services; Financial Management Services; Information Management Services; Information Technology Services; Real Property Services; Materiel Services; and Acquisition Services. Internal Services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Program 5.1: Internal Services Budgetary Financial Resources (dollars)

Program 5.1: Internal Services Human Resources (Full-Time Equivalents – FTEs)

Program 5.1: Internal Services Planning Highlights