Chapter 2: Impact and effectiveness of Employment Insurance benefits (Part I of the Employment Insurance Act)

From: Employment and Social Development Canada

Official title: Employment Insurance Monitoring and Assessment Report for fiscal year beginning April 1, 2020 and ending March 31, 2021: Chapter 2: Impacts and effectiveness of Employment Insurance benefits (Part I of the Employment Insurance Act)

In chapter 2

List of abbreviations

This is the complete list of abbreviations for the Employment Insurance Monitoring and Assessment Report for the fiscal year beginning April 1, 2020 and ending March 31, 2021.

Abbreviations
AD
Appeal Division
ADR
Alternative Dispute Resolution
ASETS
Aboriginal Skills and Employment Training Strategy
B/C Ratio
Benefits-to-Contributions ratio
BDM
Benefits Delivery Modernization
CAWS
Client Access Workstation Services
CCDA
Canadian Council of Directors of Apprenticeship
CCIS
Corporate Client Information Service
CEIC
Canada Employment Insurance Commission
CERB
Canada Emergency Response Benefit
CESB
Canada Emergency Student Benefit
CEWB
Canada Emergency Wage Subsidy
COLS
Community Outreach and Liaison Service
CPP
Canada Pension Plan
CRA
Canada Revenue Agency
CRB
Canada Recovery Benefit
CRCB
Canada Recovery Caregiving Benefit
CRF
Consolidated Revenue Fund
CRSB
Canada Recovery Sickness Benefit
CSO
Citizen Service Officer
CX
Client Experience
EBSM
Employment Benefits and Support Measures
ECC
Employer Contact Centre
EI
Employment Insurance
EI ERB
Employment Insurance Emergency Response Benefit
EICS
Employment Insurance Coverage Survey
eROE
Electronic Record of Employment
ESDC
Employment and Social Development Canada
eSIN
Electronic Social Insurance Number
FY
Fiscal Year
G7
Group of Seven
GDP
Gross Domestic Product
GIS
Guaranteed Income Supplements
HCCS
Hosted Contact Centre Solution
IQF
Individual Quality Feedback
ISET
Indigenous Skills and Employment Training
IVR
Interactive Voice Response
LFS
Labour Force Survey
LMDA
Labour Market Development Agreements
LMI
Labour Market Information
LMP
Labour Market Partnerships
MIE
Maximum Insurable Earnings
MSCA
My Service Canada Account
NAICS
North American Industry Classification System
NESI
National Essential Skills Initiative
NIS
National Investigative Services
NOM
National Operating Model
OAS
Old Age Security
PAAR
Payment Accuracy Review
PPE
Premium-paid eligible individuals
PRAR
Processing Accuracy Review
PRP
Premium Reduction Program
PTs
Provinces and Territories
QPIP
Quebec Parental Insurance Plan
R&I
Research and Innovation
ROE
Record of Employment
RPA
Robotics Process Automation
SAT
Secure Automated Transfer
SCC
Service Canada Centre
SDP
Service Delivery Partner
SEPH
Survey of Employment, Payrolls and Hours
SIN
Social Insurance Number
SIR
Social Insurance Registry
SST
Social Security Tribunal
STDP
Short-term disability plan
SUB
Supplemental Unemployment Benefit
TRF
Targeting, Referral and Feedback
TTY
Teletypewriter
UV
Unemployment-to-vacancy
VBW
Variable Best Weeks
VER
Variable Entrance Requirement
VRI
Video Remote Interpretation
WCAG
Web Content Accessibility Guidelines
WWC
Working While on Claim

2.0 Introduction

This chapter of the Employment Insurance Monitoring and Assessment Report assesses income support provided by Employment Insurance (EI) Part I benefits: regular benefits, fishing benefits, Work-Sharing benefits and special benefits. This chapter includes several key indicators, such as the number of new claims established, total amount paid, level of benefits, maximum duration and actual duration of benefits as well as the exhaustion of benefits. Throughout the chapter, key EI program provisions and recent changes made to the EI program are discussed. Indicators related to level of claims and level of benefits are presented for claims established within the fiscal year for which at least 1 dollar in EI benefits was paid. Indicators such as maximum and actual duration are based on claims completed during the fiscal year for which at least 1 dollar was paid in EI benefits. Indicators related to the amount of EI benefits paid are presented on a cash basis, which means the expenses are accounted for during the fiscal year in which they are paid. More information on the definitions of the indicators presented throughout this chapter can be found in annex 2.1 of this report.

This chapter covers the period beginning April 1, 2020, and ending March 31, 2021 (FY2021). This period was characterised by major economic and labour market disruptions due to the COVID-19 pandemic. In response, the Government implemented the Canada Emergency Response Benefit (CERB) between March 15, 2020 and October 3, 2020Footnote 1 to provide income support to eligible employed and self-employed Canadians who stopped working and lost their income due to COVID-19. As a result, no new claims for EI regular or sickness benefits were establishedFootnote 2 during the weeks the CERB was in effect. However, claims for all other types of EI benefits could be established.

To continue supporting eligible workers, the Government transitioned from the CERB to a simplified EI program. Recognizing that many workers had lost their jobs or worked reduced hours, a set of temporary measures were introduced to facilitate access to EI benefits for all new claims established between September 27, 2020 and September 25, 2021. Table 1 lists the temporary measures and compares them to their associated original EI rules. The main temporary measures were:

New EI claims established between September 27, 2020 and March 31, 2021 were subject to different rules and were provided a different level of income support than EI claims established prior to September 27, 2020 under the original EI rules. Consequently, some of the key indicators in this chapter are presented for 2 distinct periods:

The results on amount of EI benefits paid, however, cover the full period of FY2021 (from April 1, 2020 to March 31, 2021). Year-over-year comparisons are not reported, unlike reports from previous years.

On September 27, 2020, the Government also implemented 3 temporary recovery benefits to provide income support to Canadian workers who were no longer employed or self-employed for reasons related to COVID-19. Those benefits were: the Canada Recovery Benefit (CRB), the Canada Recovery Sickness Benefit (CRSB), and the Canada Recovery Caregiving Benefit (CRCB). These 3 recovery benefits applied to specific circumstances and could not be claimed at the same time as EI benefits. That said, the income support provided to Canadian workers through any of the CERB, CRB, CRSB and CRCB is not included in this chapter.

This chapter relies on several sources of information to provide a comprehensive analysis of the EI program. EI administrative data, generally based on a 10% sample, underpins the majority of the analysis. Some sections of this chapter also make use of tax data provided by the Canada Revenue Agency related to T4 tax slips with employment income or T1 returns. Statistics Canada’s Labour Force Survey, as well as Records of Employment, provide the basis for analysis of coverage, eligibility and access to EI benefits for unemployed people. Throughout the chapter, results by sociodemographic characteristics are discussed and compared to previous years.

Annex 2 of the report presents additional statistical information on benefits analyzed in this chapter and annex 7 provides an overview of major changes to the EI program between April 1996 and December 2021.

Table 1 ─ Comparison between the Employment Insurance temporary measures and their associated original Employment Insurance rules
Original EI rules for claims established prior to September 27, 2020 EI temporary measures in effect for claims established between September 27, 2020 and September 25, 2021, or otherwise indicated
The EI program uses monthly regional unemployment rates that are a moving average of seasonally adjusted monthly rates of unemployment produced by Statistics Canada. Same rule but a minimum unemployment rate of 13.1% was applied to all regions across Canada,1 resulting in:
  • a minimum of 420 hours of insurable employment (without the hours credit) was required to qualify for EI benefits
  • the benefit rate was calculated using the 14 highest weeks of insurable earnings
A minimum of 420 to 700 hours of insurable employment to qualify for EI regular benefits based on the regional unemployment rate. A minimum of 600 hours of insurable employment to qualify for EI special benefits. 120 hours of insurable employment to qualify for regular and special benefits due to the 1-time credit of 300 hours for claims for regular benefits and 480 hours for claims for special benefits.2
The benefit rate is calculated by averaging the 14 to 22 highest weeks of insurable earnings depending on the regional unemployment rate. The benefit rate was calculated by averaging the 14 highest weeks of insurable earnings. A minimum benefit rate of $500 per week, or $300 per week for extended parental benefits, was applied if the claimant’s calculated rate was lower.
Between 14 and 45 weeks of regular benefits depending on the regional unemployment rate and the number of hours of insurable employment. A maximum of 50 weeks of regular benefits.3
A one-week waiting period must be served before a claimant can begin to receive EI benefits. The one-week waiting period was waived for all EI claims established between January 31, 2021 and September 25, 2021.4
The qualifying period is the shorter of the 52-week period immediately before the start date of an EI claim, or the period since the start of a previous claim. The qualifying period was extended by 28 weeks if a claimant received CERB.5
All reasons for separation from any employment within the qualifying period are considered in determining EI eligibility. Only contentious reasons for separation in the 12 weeks before the Sunday where the claimant lost their job were assessed.
Separation monies are allocated against EI benefits. Separation monies were not allocated against EI benefits.
Sickness benefit claimants must provide a medical certificate signed by a doctor or approved medical practitioner. The need to submit a medical certificate for sickness benefits was waived between September 27, 2020 and September 25, 2021.
Work-Sharing agreements provide 6 to 26 weeks of benefits, with the possibility of an extension by 12 weeks if warranted. Between March 15, 2020 and September 25, 2022, Work-Sharing agreements provided up to 76 weeks of benefits.
Between $2,500 and $4,200 insurable earnings threshold for fishers to qualify for fishing benefits depending on the regional unemployment rate. $3,760 insurable earnings threshold for fishers to qualify for special benefits. $2,500 insurable earnings threshold for fishers to qualify for fishing or special benefits. The claim could be based on their earnings in their current qualifying period, or the earnings used to establish a fishing claim of the same type (summer or winter) from 1 of the 2 previous years, whichever amount was the highest.
The EI fishing benefit rate is calculated by using the earnings for the current claim. The EI fishing benefit rate was calculated using either the earnings in the current qualifying period, or the earnings used to establish a fishing claim of the same type (summer or winter) from 1 of the 2 previous years, whichever was the highest.
In 2020, $7,279 earnings threshold (2019 earnings) for self-employed workers who opted-in EI to qualify for special benefits. Between January 3, 2021 and September 25, 2021, $5,000 earnings threshold (2020 earnings) for self-employed workers who opted-in EI to qualify for special benefits.
The annual premium rate is set based on a 7-year break-even mechanism. The EI premium rate was frozen at the 2020 premium rate for 2 years.

2.1 Employment Insurance benefits overview

In this section

The Employment Insurance (EI) program provides temporary income support to partially replace employment income for eligible unemployed contributors to the program while they search for work or upgrade their skills, and for those who are absent from work due to specific life circumstances (such as sickness, pregnancy, providing care to a newborn or newly adopted child, providing care or support to a critically ill or injured person or someone needing end-of-life care).

In this chapter, EI benefits refer to regular benefits, special benefits, fishing benefits and Work-Sharing benefits (consult table 2). Special benefits include maternity benefits, parental benefits, sickness benefits, family caregiver benefits for adults or children, and compassionate care benefits. Subsection 2.1.1 covers the number of new claims established in the fiscal year and total amount paid over the fiscal year, and provides information on benefit levels of claims. Subsection 2.1.2 examines combined (or mixed) benefit claims. Subsection 2.1.3 provides an analysis of the usage of EI benefits relative to EI premiums contributed.

Table 2 – Summary of Employment Insurance benefit types
Benefit type Circumstance Insurable employment entrance requirement (first half of FY2021) Insurable employment entrance requirement (second half of FY20211) Maximum entitlement in FY2021, or otherwise indicated
Regular Unemployed with a valid reason for separation and searching for suitable employment or retraining in certain cases Not available due to the CERB 120 hours due to the one-time credit of 300 hours Claims established in the second half of FY2021: 50 weeks
Fishing Self-employed fishers without available work Value of a catch between $2,500 and $4,200 depending on the Variable Entrance Requirement Value of a catch of $2,500 that can be based on the current qualifying period, or the earnings used to establish a fishing claim of the same type (summer or winter) from 1 of the 2 previous years, whichever is highest. 26 weeks per season (summer or winter)
Work-Sharing Firm avoiding layoffs during a slowdown in business activity for reasons beyond the firm’s control with a recovery plan and a Work-Sharing agreement in place 420 to 700 hours depending on the Variable Entrance Requirement and must be a year-round employee 120 hours due to the one-time credit of 300 hours 76 weeks2
Special3 - Maternity Unavailable to work because of pregnancy or has recently given birth 600 hours 120 hours due to the one-time credit of 480 hours 15 weeks
Special3 - Parental Caring for a newborn or a newly adopted child 600 hours 120 hours due to the one-time credit of 480 hours Standard parental: 40 weeks available to share, with no parent able to receive more than 35 weeks
Extended parental (at a lower replacement rate): 69 weeks available to share, with no parent able to receive more than 61 weeks
Special3 - Sickness Unavailable to work because of illness, injury or quarantine Not available due to the CERB 120 hours due to the one-time credit of 480 hours 15 weeks
Special3 - Family caregiver for children Providing care or support to a critically ill or injured child under the age of 18 600 hours 120 hours due to the one-time credit of 480 hours 35 weeks4
Special3 - Family caregiver for adults Providing care or support to a critically ill or injured person 18 years or older 600 hours 120 hours due to the one-time credit of 480 hours 15 weeks4
Special3 - Compassionate care Providing care to a person of any age who requires end-of-life care 600 hours 120 hours due to the one-time credit of 480 hours 26 weeks4

2.1.1 Employment Insurance claims and amount paid

There were 3.0 million new EI claims established in FY2021 (consult table 3). This is substantially higher than usual as, on average, 1.8 million EI claims were established annually over the last 10 fiscal years. The larger number of claims in FY2021 is attributable to the economic and labour market disruptions due to the COVID-19 pandemic and to the related EI temporary measures introduced during the reporting period (consult section 2.0). Total EI benefit payments were also significantly higher, reaching $32.1 billion during FY2021.

Table 3 – Employment Insurance claims and amount paid by type of benefits, Canada, FY1920 to FY2021
Types of Employment Insurance benefit New claims established FY1920 New claims established first half of FY2021 New claims established second half of FY2021 New claims established total FY2021 Amount paid ($ millions) FY1920 Amount paid ($ millions) FY2021
Regular 1,367,080 n/a 2,472,860 2,472,860 $11,064.4 $24,930.1
Fishing 30,385 10,923 17,365 28,288 $303.1 $323.6
Work-Sharing 11,046 65,608 17,383 82,991 $16.5 $183.5
Special* 619,270 112,860 558,400 671,260 $6,150.1 $6,655.7
Maternity 167,690 74,330 92,580 166,910 $1,208.1 $1,324.7
Parental 212,750 97,960 115,140 213,100 $2,921.7 $3,177.8
Sickness 421,140 n/a 450,350 450,350 $1,888.8 $1,999.3
Family caregiver for children 5,403 2,272 3,250 5,522 $36.3 $41.2
Family caregiver for adults 11,592 4,190 8,018 12,208 $55.7 $69.3
Compassionate care 7,581 2,518 4,284 6,802 $39.6 $43.4
Canada 1,874,480 185,630 2,863,060 3,048,690 $17,502.7 $32,075.0

According to Statistics Canada,Footnote 4 there were 588,600 beneficiaries receiving EI benefits on average each month during the first half of FY2021. This number was higher than the amount of new EI claims established during that period (consult table 3). This is because some claims that were established in the previous fiscal year still received EI benefits in FY2021. The number increased to 1.8 million beneficiaries on average each month over the second half of FY2021 when regular and sickness benefits resumed.

New Employment Insurance claims established

The high number of new EI claims observed during the reporting period is largely due to claims for regular benefits established in the second half of FY2021. The share of regular claims among all new claims established increased from 72.9% in FY1920 to 81.1% in FY2021. Conversely, the share of claims for sickness benefits ─ which are the second most common benefit type claimed ─ decreased from 22.5% to 14.8% during the same period.

All provinces and territories experienced a higher number of new EI claims in FY2021 compared to the previous fiscal year (consult table 4). The distribution of new claims among regions also remained fairly stable, except for Ontario. The share of claims established in this province increased by 3.8 percentage points, from 31.2% in FY1920 to 35.0% in FY2021.

Table 4 – Employment Insurance claims and amount paid by province or territory, gender and age, Canada, FY1920 to FY2021
Category New claims established FY1920 New claims established first half of FY2021 New claims established second half of FY2021 New claims established total FY2021 Amount paid ($ millions) FY1920 Amount paid ($ millions) FY2021
Newfoundland and Labrador 81,790 6,450 93,660 100,110 $992.5 $1,274.8
Prince Edward Island 21,770 1,700 23,490 25,190 $226.0 $293.8
Nova Scotia 82,540 7,530 95,530 103,060 $851.3 $1,187.6
New Brunswick 89,380 4,800 105,870 110,670 $925.1 $1,248.4
Quebec 475,220 17,760 731,550 749,310 $3,210.3 $6,547.8
Ontario 585,670 78,180 989,710 1,067,890 $5,680.5 $11,347.0
Manitoba 64,780 10,700 91,410 102,110 $631.2 $1,082.2
Saskatchewan 57,280 6,160 71,340 77,500 $639.3 $952.5
Alberta 200,450 25,900 338,520 364,420 $2,266.4 $4,304.4
British Columbia 210,060 25,620 314,770 340,390 $2,004.3 $3,734.2
Yukon 2,300 260 2,950 3,210 $26.0 $39.5
Northwest Territories 2,030 270 2,590 2,860 $29.7 $37.0
Nunavut 1,210 300 1,670 1,970 $20.0 $25.7
Male 1,018,710 78,350 1,527,190 1,605,540 $8,833.7 $16,252.2
Female 855,770 107,280 1,335,870 1,443,150 $8,669.0 $15,822.8
24 years old and under 171,760 9,280 431,680 440,960 $1,302.6 $3,601.1
25 to 44 years old 914,700 129,980 1,252,340 1,382,320 $9,554.9 $15,819.2
45 to 54 years old 352,040 23,750 500,800 524,550 $2,915.8 $5,272.4
55 years old and over 435,980 22,620 678,240 700,860 $3,729.3 $7,382.4
Canada 1,874,480 185,630 2,863,060 3,048,690 $17,502.7 $32,075.0

Men continued to account for just over half (52.7%) of all new claims in FY2021. However, during the first half of the reporting period, their share of all claims established drop to 42.2% because no new claims for regular or sickness benefits could be established at that time, and men are less likely to claim parental benefits and cannot receive maternity benefits.

All age groups registered a higher number of new EI claims in FY2021 compared to FY1920. The share of claims established by claimants 25 to 54 years old declined, while it remained unchanged for claimants 55 years old and over. The number of new EI claims more than doubled for claimants 24 years old and under in FY2021 compared to the previous fiscal year. Younger claimants established only 9.2% of the total number of claims in FY1920, whereas they established 14.5% of all claims in FY2021. This can be attributable, in part, to the EI temporary measure allowing claimants to qualify for benefits with as little as 120 hours of insurable employment (consult section 2.0).

Early impact of COVID-19 on Employment Insurance benefits and the Canadian labour market

At the beginning of 2020, the COVID-19 pandemic and the ensuing health measures including provincial lockdowns led to an unprecedented number of Canadian workers that either suffered a job loss or experienced a reduction in their number of hours worked. The Government introduced the Canadian Emergency Response Benefit (CERB) to provide support to workers who had stopped working due to the pandemic.

A recent departmental study* analyzed different sources of EI administrative data** to examine patterns of job separations, EI applications and EI claims established in the weeks leading up to the coming into force of the CERB on March 15, 2020. The study compared the data in the weeks before CERB to the same period in 2019 to examine the early impact of COVID-19 on the EI program. This comparison using EI administrative data yielded a wealth of information about changes in the labour market.

A significant increase in job separations was observed in the 5-week period before CERB when compared to the same period in 2019 (+14.5% or about 100,000 more job separations). The majority of this increase was for job separations due to shortage of work (layoff), and illness or injury. Inversely, job separations related to quit or dismissal decreased.

The study found that individuals who were laid-off during this 5-week period were significantly different compared to those laid-off during the same period in 2019. In general, they worked fewer weekly hours and had lower employment income. When examining the factors associated with the probability of having a job separation in 2020 compared to 2019 (using a regression analysis), the study found that the industry sector of previous work was a more important predictor of having a job separation than employment income. Workers in the Art, entertainment and recreation sector, and those from the Accommodation and food services sector experienced the highest increase in the probability of having a job separation. In addition, the probability of having a job separation in 2020 compared to 2019 was higher in British Columbia and Alberta. This seemed to be related to job separations in the Educational services sector, probably due to the timing of winter school breaks in these regions.

In terms of EI applications, data showed a significant increase in volume but only in the week before the coming into force of CERB.

Analysis on the number of EI claims established for regular or sickness benefits showed an increase in the 6-week period before CERB when compared to the same period in 2019. However, this increase was lower than the one in job separations, which might indicate that a portion of laid-off workers were not eligible for EI benefits. In addition, while the study found some differences in the characteristics of laid-off workers between 2019 and 2020 (such as, lower employment income), there was no such difference for EI claimants (such as, similar distribution of employment income between 2019 and 2020).

  • * ESDC, Early impact of COVID-19 on Employment Insurance benefits and the Canadian Labour Market (Ottawa: ESDC, Evaluation Directorate, 2022).
  • ** Datafile on Records of Employment (ROEs) for job separations, Status Vector file for EI claims established, and Appliweb for EI applications.

Total amount paid in Employment Insurance benefits

The amount paid for all types of EI benefits combined reached $32.1 billion in FY2021 compared to $17.5 billion in FY1920. This increase was mainly attributable to the high number of EI regular claims established in the second half of FY2021 and to the EI temporary measures generally providing a higher weekly benefit rate to claimants relative to the original EI rules (consult section 2.0 and the box on the initial impacts of temporary EI measures in Canadian communities during the pandemic). The share of EI benefits paid by benefit type also changed compared to the previous reporting period. The shares of regular and Work-Sharing benefits increased (+14.6 and +0.5 percentage points, respectively), whereas the shares of special benefits and fishing benefits decreased in FY2021 (‑14.3 and ‑0.7 percentage points, respectively).

Chart 1 – Amount paid in Employment Insurance benefits*, by benefit type, Canada, FY2021
Chart 1 – Amount paid in Employment Insurance benefits*, by benefit type, Canada, FY2021
Text description of Chart 1
Benefit type $ million % share
Regular benefits $24,930.1 77.7%
Work-Sharing benefits $183.5 0.6%
Fishing benefits $323.6 1.0%
Special benefits $6,655.7 20.7%
Parental benefits $3,177.8 9.9%
Sickness benefits $1,999.3 6.2%
Maternity benefits $1,324.7 4.1%
Compassionate care and Family caregiving benefits $153.9 0.5%
Amount paid in Employment Insurance benefits $32,092.9 100.0%
  • * The total amount paid reported in chart 1 does not correspond to the total reported in Tables 3 and 4 because data on compassionate care benefits and family caregiver benefits can only be reported on a 100% sampling basis on an aggregate level.
  • Source: Employment and Social Development Canada, Employment Insurance (EI) administrative data. Data are based on a sample of 10% of the EI administrative data, except for Work-Sharing, family caregiver and compassionate care benefits (100%).

Claimants in Ontario and Quebec received higher shares of the amount paid in EI benefits in FY2021 compared to the previous fiscal year (+2.9 and +2.1 percentage points, respectively). As observed with the number of new claims, claimants 24 years old and under also saw their share of EI benefits paid increase by 3.8 percentage points, from 7.4% in FY1920 to 11.2% in FY2021.

Initial impacts of temporary Employment Insurance measures in Canadian communities during the pandemic

As presented in section 2.0, a set of EI temporary measures were introduced to facilitate access to EI benefits for all new claims established between September 27, 2020 and September 25, 2021. A recent departmental study* examined the initial impacts of the additional income support provided by the main temporary measures compared to what would have been provided under the original EI rules. The study covered the period from September 27, 2020 to April 3, 2021, which is virtually identical to the second half of FY2021. Since the EI temporary measures were in effect until September 25, 2021, the study did not cover the entire period of the measures.

Some temporary measures allowed claimants to qualify for benefits with only 120 hours of insurable employment. Among claims established during the study period, 13.2% of regular claims (about 326,000) and 7.6% of special benefit claims (about 37,000) benefitted from these measures. Those claimants would not have been able to qualify for EI benefits if the original eligibility requirements had been in place.

As part of the temporary measures, claimants could receive an increased benefit rate in 1 of 2 ways; either from a minimum $500 weekly benefit rate or, because the benefit rate was calculated based on their best 14 weeks of earnings. Among claims established during the study period, 65.6% of regular claims and 57.2% of special benefit claims had a higher weekly benefit rate than what they would have been entitled to without the temporary measures.

Among claimants who benefitted from the minimum weekly benefit rate of $500,** they received, on average, an additional $199 per week for regular claims and $167 per week for special benefit claims.*** Among claims with a weekly benefit rate above $500 and that benefitted from a higher benefit rate, claimants received, on average, an additional $56 per week for regular claims and $34 per week for special benefit claims.

Up to 50 weeks of regular benefits were available to eligible claimants under the temporary measures. All regular claims could potentially benefit from additional weeks (19 more weeks on average) compared to their original maximum entitlement. However, only a small proportion of claims (16.5%) had benefitted from additional weeks at the end of the study period. This is because most of the claimants had not exhausted their original entitlement at that time, and consequently, they had not started using the additional weeks of regular benefits offered to them.

The study also estimated the additional cost generated by the main EI temporary measures between September 27, 2020 and April 3, 2021. The additional cost represents the amount of EI benefits that would not have been paid if the temporary measures had not been implemented. Overall, around $6.1 billion was paid in additional income support through the EI temporary measures over the study period. The largest share is associated with the minimum $500 weekly benefit rate ($4.6 billion over the study period).

  • * ESDC, Initial impacts of temporary Employment Insurance measures in Canadian communities during the pandemic (Ottawa: ESDC, Employment Insurance Policy Directorate, 2022).
  • ** Minimum $300 weekly benefit rate for extended parental benefits.
  • *** The additional weekly benefit rate for claims of extended parental benefits is calculated using the 55% replacement rate in order to reflect the cost on the same scale than other EI benefit types.

Calculation of the benefit rate

The weekly benefit rate to which EI claimants are entitled is typically subject to the Variable Best Weeks (VBW) provision. Under this provision, the weekly benefit rate is calculated based on an EI claimant’s highest (best) weeks of insurable earnings during their qualifying period. The number of weeks used to calculate the weekly benefit rate ranges from 14 to 22, depending on the monthly regional unemployment rate.

Unemployment rate* Number of weeks
6.0% and under 22
6.1% to 7.0% 21
7.1% to 8.0% 20
8.1% to 9.0% 19
9.1% to 10.0% 18
10.1% to 11.0% 17
11.1% to 12.0% 16
12.1% to 13.0% 15
More than 13.0% 14

The weekly benefit rate is paid as 55%Footnote 5 of the average weekly insurable earnings, up to the maximum weekly benefit rate.Footnote 6 Claimants with children (under the age of 18 years) and low annual family income may be eligible for the Family Supplement provision.Footnote 7

However, the COVID-19 pandemic may have had a negative impact on a worker’s weekly earnings either because they lost their job or saw their hours of work reduced. Therefore, as part of the EI temporary measures (consult section 2.0), the Government introduced a minimum benefit rate for new EI claims established between September 27, 2020 and September 25, 2021. Claimants could receive a minimum benefit rate of $500 per week, or $300 per week for extended parental benefits, less applicable taxes, up to the maximum weekly benefit rate.

In addition, the Government applied a minimum unemployment rate of 13.1% to all EI economic regions across Canada until September 25, 2021. As a result, the number of best weeks of earnings used in the calculation of the weekly benefit rate was 14 for all claims established between September 27, 2020 and September 25, 2021. If a claimant’s benefit rate based on this calculation was higher than the minimum $500, their benefit rate was set to that amount up to the maximum weekly benefit rate.

Consequently, the weekly benefit rate calculation was different depending on when a claim was established during FY2021. New EI claims established during the first half of FY2021 were subject to the Variable Best Weeks provision, whereas new EI claims established during the second half of FY2021 benefitted from the temporary measures.

Results on average weekly benefit rates by benefit type and by FY2021’s first or second half are presented throughout the chapter in their respective section.

Family Supplement provision

The Family Supplement provision, which targets low-income families, provides additional benefits to EI claimants with children under the age of 18 who have an annual family net income equal to or less than $25,921. The claimant must also receive the Canada Child Benefit. Under the Family Supplement provision, which is available to claims in all benefit types, the weekly amount of family supplement can increase a claimant’s benefit rate from 55% to a maximum of 80% of his or her weekly insurable earnings, up to the maximum weekly benefit rate. The supplement provided to eligible claimants is determined by the claimant’s family net income, the number of children in the claimant’s family, and the age of the claimant’s children.Footnote 8

In FY2021, low-income families received a total of $108.6 million in additional benefits through the Family Supplement provision. A total of 95,070 claims received the family supplement in FY2021, which represents 3.1% of all claims established during the reporting period, compared to 3.5% in FY1920. The proportion of EI claims receiving the family supplement has now decreased for the past 20 years, from a high of 10.7% of all claims in FY0001. This decrease can be explained by the fact that the eligibility threshold has not been indexed over time, as well as by changes in family composition and wage growth. Women (83.2%) and claimants aged 25 to 44 (72.8%) continue to be the main demographic groups benefitting from the Family Supplement provision. The average weekly family supplement was $39 in FY2021 which is slightly lower than the previous year ($45) mainly due to the EI temporary measures generally providing a higher weekly benefit rate to claimants relative to the original EI rules (consult annex 2.22 for more statistics on the Family Supplement provision).

Supplemental Unemployment Benefit plans

While the temporary support from EI benefits provide an income floor for claimants, employers can use a Supplemental Unemployment Benefit (SUB) plan to increase their employees’ weekly earnings when they are unemployed due to a temporary stoppage of work, training, illness, injury or quarantine.Footnote 9 These SUB plans need to be registered with Service Canada so that supplemental payments (or top-ups) are not considered as earnings and are not deducted from EI benefits. The combined weekly payments from the plan and EI weekly benefits cannot exceed 95% of the employee’s normal weekly earnings.

Employers can also provide supplemental payments to maternity, parental (including adoption), compassionate care and family caregiver benefits.Footnote 10 These plans do not have to be registered with Service Canada. The top-up amounts are not deducted from EI benefits if the combined weekly payments do not exceed 100% of the employee’s normal weekly earnings and the plan does not use the supplemental payments to reduce other accumulated employment benefits (such as banked sick leave, vacation leave credits or severance pay).

Results on average weekly benefit rates presented in this chapter do not include any supplemental payments made to EI claimants.

Study on Supplemental Unemployment Benefit plans

A departmental study* examined the characteristics of employers and employees with SUB plans**, and their utilization pattern of the EI program. From 2008 to 2017, an annual average of over 6,800 firms (0.5% of all firms in Canada) had active SUB plans, increasing over time. Around 63% of these plans were for illness, injury or quarantine, while plans for temporary stoppage of work, training and plans consisting of a combination of top-up plans accounted for around 10%, 7% and 20% respectively. Firms offering SUB plans were generally larger in size and more likely to be associated with the services industries.

Overall, EI claims that receive top-up payments through SUB plans constituted between 40,000 and 60,000 claims per year (around 3% of all EI claims). Most of these claims were for EI regular benefits, followed by claims for EI sickness benefits.

When firms offering SUB plans are compared with firms having similar characteristics but that do not offer SUB plans, results showed that the average number of EI claims and number of claims per worker were higher for firms offering SUB plans. However, EI claimants from firms offering SUB plans had shorter duration of EI benefits and lower EI exhaustion rates.

One of the main rationales behind a firm offering a SUB plan to their employees is to maintain the employee-employer relationship and facilitate employee retention. When comparing regular benefit claimants who previously worked in firms offering SUB plans, those who received SUB top-ups were more likely to return to the same firm after a claim compare to those who did not receive top-ups.***

  • * ESDC, Supplemental Unemployment Benefit Plans (Ottawa: ESDC, Evaluation Directorate, 2021).
  • ** Excluding SUB plans for maternity, parental (including adoption), compassionate care, and family caregiver benefits.
  • *** The study found that among all EI claimants within SUB firms, only 13% received a top-up payment over the period examined. This suggests that not all employees in a given firm are entitled to SUB payments.

2.1.2 Combined Employment Insurance claims

Under certain provisions of the EI program, a claimant may receive multiple types of benefits as part of a single claim, assuming that the claimant meets each benefit type’s eligibility requirements.Footnote 11 A “pure” claim is one in which an EI claimant receives a single benefit type, while a “combined” claim is one in which the claimant receives more than 1 benefit type. The combination of EI benefit types in a single claim is examined using claims completed in FY2021, regardless of the year in which the claim was established. Pure claims represented 79.8% of all completed claims in FY2021 (consult table 5).

Table 5 – Completed pure and combined Employment Insurance claims by types of benefits, Canada, FY2021
Benefit type Total claims level ('000s) Pure claims level ('000s) Pure claims share (%) Combined claims level ('000s) Combined claims share (%) Benefit type most often combined
with (share of combined claims)
Regular 1,470.7 1,248.2 84.9% 222.5 15.1% Sickness (89.9%)
Fishing 30.3 26.2 86.5% 4.1 13.5% Sickness (90.0%)
Work-Sharing 49.7 41.1 82.8% 8.5 17.2% Regular (75.5%)
Maternity 172.0 2.2 1.3% 169.8 98.7% Parental (98.7%)
Parental* 225.1 47.6 21.2% 177.5 78.8% Maternity (94.4%)
Sickness 414.9 180.9 43.6% 234.0 56.4% Regular (85.5%)
Compassionate care 7.4 4.3 58.7% 3.0 41.3% Sickness (59.2%)
Family caregiver for children** 4.1 3.1 74.3% 1.1 25.7% Regular (56.6%)
Family caregiver for adults** 11.4 7.4 64.9% 4.0 35.1% Regular (74.1%)
All claims*** 1,957.1 1,561.0 79.8% 396.1 20.2% n/a

Women were more likely to claim more than 1 type of EI benefit (31.6%) than men (11.7%), mostly due to their high probability of claiming both maternity and parental benefits.

In fact, maternity benefits were the benefits most often combined with other types of benefits, usually parental benefits. However, a significant proportion also claimed sickness benefits with maternity benefits (15.3%), resulting in the claimant starting her leave before becoming eligible for maternity benefits (available 12 weeks prior to the child’s expected date of birth). The combination of sickness, maternity and parental benefits was the most common among claims with 3 or more benefit types (24,970 claims representing 14.5% of completed claims for maternity benefits in FY2021).

Claims for parental benefits were combined at a slightly lower rate than maternity, as only 16.5% of men who claimed parental also received another benefit payment. Of those male claimants, 86.7% received regular benefits and 16.9% claimed sickness benefits. Among women, virtually all (99.4%) who combined parental benefits with other types of benefits combined them with maternity benefits.

Sickness benefits were the third most likely to be combined with other benefit types, mostly with regular benefits. Men combined their sickness benefits predominantly with regular benefits (95.2%), while sickness claims from women were most often combined with regular (75.7%), maternity (22.2%) and parental benefits (21.4%). Sickness also represented the greatest share of combined regular claims.

When combined, compassionate care benefits are shared with sickness benefits (59.2%) or regular benefits (58.9%). Men tended to combine compassionate care benefits with regular benefits (68.4%) more often than women (54.5%). Women were most likely to combine compassionate care benefits with sickness benefits (62.2%) compared to men (52.6%).

Similarly to compassionate care benefits, family caregiver benefits for children were most often combined with regular benefits by men (84.6%), while women were more likely to combine them with sickness benefits (70.1%). Conversely, when family caregiver benefits for adults were combined, both men and women most often received them with regular benefits (84.2% and 68.3%, respectively).

Less than one-fifth of all Work-Sharing claims were combined with other benefit types (17.2%), predominantly regular benefits. This is attributable to the fact that both benefit types are typically used during a downturn in business activity, which increases the risk of layoffs (Work-Sharing benefits) and actual layoffs (regular benefits). Regular benefits are usually claimed following Work-Sharing benefits, reflecting a continued downturn in a participating firm’s activity that eventually leads to a downsizing of the firm’s labour force.

While it is possible for fishers to combine fishing benefits with other benefit types (under some restrictions), only 13.5% of fishing claims were combined claims. Of those claims, 90.0% were combined with sickness benefits. No fishing claims were shared with maternity, parental, compassionate care or Work-Sharing benefits during the reporting period.

Trends in combined claims are relatively stable over time. However, in FY2021, the proportion of claims combining sickness benefits with other benefit types increased compared to the previous fiscal year, whereas the proportion of claims receiving Work-Sharing benefits with other benefit types decreased (consult chart 2). The fact that no pure EI sickness claims could be established during the first half of FY2021 could explain that there were less pure sickness claims among all sickness claims completed in FY2021. In terms of Work-Sharing benefits, the labour market and economic conditions which improved throughout the reporting period could, in part, explain that firms using Work-Sharing were less likely to lay employees off compared to previous years. Therefore, a lower proportion of completed Work-Sharing claims were combined with other benefit types (generally regular benefits) in FY2021.

Chart 2– Proportion of completed Employment Insurance claims that were combined by type of benefits*, Canada, FY1920 to FY2021
Chart 2– Proportion of completed Employment Insurance claims that were combined by type of benefits*, Canada, FY1920 to FY2021 - Text description follows
Text description of Chart 2
Benefit type FY1920 FY2021
Regular 13.6% 15.1%
Fishing 13.7% 13.5%
Work-Sharing 23.9% 17.2%
Maternity 98.8% 98.7%
Parental 80.4% 78.8%
Sickness 47.3% 56.4%
Compassionate care 42.6% 41.3%
Family caregiver for children not available 25.7%
Family caregiver for adults not available 35.1%
All claims 19.7% 20.2%
  • Note: Includes completed claims for which at least $1 of EI benefits was paid.
  • * Starting in FY2021, data on family caregiver benefits are included in the analysis on combined claims. They were previously excluded due to the incompatibility of administrative data sources.
  • Source: Employment and Social Development Canada, Employment Insurance (EI) administrative data. Data are based on a 10% sample of EI administrative data.

2.1.3 Benefits-to-contributions ratios

The EI benefits paid to eligible claimants are financed solely by the mandatory contributions (that is, EI premiums) made by employers and employees, and by the self-employed who have opted into the EI program. The amount of EI benefits paid relative to the contributions made provides valuable insights into the usage of the program, especially when the claimants are analyzed by their socio-demographic characteristics. This subsection examines this using 2 different ratios: the total benefits-to-contributions ratio (total B/C ratio) and the regular benefits-to-contributions ratio (regular B/C ratio) for 2019.Footnote 12 As EI contributions are not assigned to specific benefit types, the regular B/C ratio accounts for reductions in EI contributions related to special benefits.Footnote 13

The total B/C ratios and the regular B/C ratios presented below are normalized, with the ratio for Canada set at 1.0. Consequently, the adjusted total and regular B/C ratios provide a quick interpretation of the net usage of the EI program by socio-demographic characteristic relative to the national level. An adjusted ratio higher than 1.0 means that the underlying sub-population (such as region or industry) received comparatively more benefits than contributions made than the Canadian average, and thus is a net beneficiary of the EI program. On the other hand, an adjusted ratio less than 1.0 means that the representing sub-population received comparatively less benefits than contributions made relative to the national level, and is a net contributor.

In 2019, the Atlantic provinces and Saskatchewan had adjusted total B/C ratios above the national level, meaning claimants in these provinces received comparatively more in EI benefits than the contributions made (consult chart 3). Generally, regionsFootnote 14 with a larger share of seasonal claimants exhibit adjusted total B/C ratios that are above 1.0, highlighting the greater use of EI benefits by claimants in these regions compared with other regions. On the other hand, Ontario, British Columbia and Nunavut had adjusted total B/C ratios below the national average, as claimants in these regions received comparatively less in EI benefits than the contributions made to the EI program. Quebec, Manitoba, Alberta, Yukon and the Northwest Territories had ratios very close to the national level.

A similar pattern can be observed when the payments for EI special benefits are excluded. In 2019, the Atlantic provinces, Quebec and Saskatchewan had adjusted regular B/C ratios above the national average; while Ontario, British Columbia and Nunavut had ratios below the national average. Manitoba, Alberta, Yukon and the Northwest Territories had ratios very close to the national level.

Chart 3 – Adjusted benefits-to-contributions (B/C) ratios and unemployment rate by province or territory, Canada, 2019
Chart 3 – Adjusted benefits-to-contributions (B/C) ratios and unemployment rate by province or territory, Canada, 2019 - Text description follows
Text description of Chart 3
Province or territory Adjusted total benefits-to-contributions ratio (left scale) Adjusted regular benefits-to-contributions ratio (left scale) Adjusted total benefits-to-contributions ratio for Canada (1.0) (left scale) Unemployment rate (right scale)
Newfoundland and Labrador 4.22 5.65 1.0 12.3
Prince Edward Island 3.21 3.47 1.0 8.8
Nova Scotia 1.92 2.24 1.0 7.4
New Brunswick 2.56 3.07 1.0 8.1
Quebec 1.02 1.08 1.0 5.1
Ontario 0.79 0.70 1.0 5.6
Manitoba 1.02 0.98 1.0 5.3
Saskatchewan 1.17 1.20 1.0 5.6
Alberta 0.97 0.95 1.0 7.0
British Columbia 0.81 0.70 1.0 4.7
Yukon 0.93 1.03 1.0 3.7
Northwest Territories 0.96 1.03 1.0 7.8
Nunavut 0.74 0.74 1.0 13.4
  • Sources: Canada Revenue Agency (CRA), T4 slips with employment income (for data on contributions); Employment and Social Development Canada (ESDC), Employment Insurance (EI) administrative data (for data on benefits); and Statistics Canada, Labour Force Survey, Tables 14-10-0287-01 and 14-10-0292-01 (for data on unemployment rates). CRA data are based on a 10% sample of T4 slips with employment income, and ESDC data are based on a 10% sample of EI administrative data.

As outlined in table 6, in 2019 women received approximately $1.12 in EI benefits for each dollar they contributed in premiums (adjusted total B/C ratio of 1.12). In particular, women aged between 25 and 44 years received the highest level of EI benefits relative to their contributions compared to those in other age groups (adjusted total B/C ratio of 1.57). This is likely due to the fact that women aged between 25 and 44 years are more likely to receive EI maternity and/or parental benefits. In comparison, men received approximately 90 cents in EI benefits for each dollar contributed in premiums (adjusted total B/C ratio of 0.90). However, this was reversed when only EI regular benefits were considered—the overall adjusted regular B/C ratio for men was higher than that for women (1.19 versus 0.76, respectively). Notably, the adjusted regular B/C ratios for men in all age groups were higher than the national average and greater than those for women.

Table 6 – Adjusted benefits-to-contributions (B/C) ratios by gender and age, Canada, 2019
Age category Adjusted total B/C ratio men Adjusted total B/C ratio women Adjusted total B/C ratio total Adjusted regular B/C ratio men Adjusted regular B/C ratio women Adjusted regular B/C ratio total
24 years old and under 1.06 0.87 0.98 1.31 0.50 0.96
25 to 44 years old 0.81 1.57 1.13 1.04 0.68 0.88
45 to 54 years old 0.82 0.65 0.74 1.11 0.79 0.96
55 years old and over 1.14 0.79 0.99 1.57 1.01 1.32
Total 0.90 1.12 1.00 1.19 0.76 1.00

As illustrated in chart 4, claimants who had worked in the goods-producing industries were net beneficiaries of EI benefits with both adjusted B/C ratios above the national average in 2019, while those who had worked in the services-producing industries were net contributors. The greater use of EI regular benefits by claimants who had worked in the goods-producing industries relative to those who had worked in the services-producing industries may be due to the higher proportion of seasonal employment in these industries, particularly the Agriculture, forestry, fishing and hunting industry and the Construction industry. As seasonal employment fluctuates during certain periods of the year, workers employed in these industries generally rely on EI benefits during the “off-seasons”, leading to higher adjusted regular B/C ratios. The difference between the goods-producing industries and the services-producing industries is less significant for the adjusted total B/C ratio. This may partly be due to the larger proportion of women working in certain services-producing industries, such as the Health care and social assistance industry and the Educational services industry, who can claim EI maternity and/or parental benefits and thus increase the relative use of EI in these industries.

Chart 4 – Adjusted benefits-to-contributions (B/C) ratios by industry, Canada, 2019
Chart 4 – Adjusted benefits-to-contributions (B/C) ratios by industry, Canada, 2019 - Text description follows
Text description of Chart 4
Industry Adjusted regular benefits-to-contributions ratio Adjusted total benefits-to-contributions ratio
Goods-producing industries 1.91 1.53
Agriculture, forestry, fishing and hunting 3.90 4.05
Mining and oil and gas extraction 1.58 1.19
Utilities 0.41 0.46
Construction 3.28 2.28
Manufacturing 0.94 0.85
Services-producing industries 0.74 0.85
Wholesale trade 0.78 0.72
Retail trade 0.71 0.82
Transportation and warehousing 0.97 0.87
Finance and insurance 0.29 0.54
Real estate and rental and leasing 0.95 0.92
Professional, scientific and technical services 0.70 0.73
Business, building and other support services* 1.37 1.21
Educational services 0.96 1.01
Health care and social assistance 0.35 0.86
Information, culture and recreation** 0.92 0.84
Accommodation and food services 1.14 1.15
Other services (except public administration) 1.02 1.03
Public administration 0.47 0.71
Canada 1.00 1.00
  • *Includes Management of companies and enterprises and Administrative support, waste management and remediation services.
  • ** Includes Information and cultural industries and Arts, entertainment and recreation services.
  • Sources: Canada Revenue Agency (CRA), T4 slips with employment income (for data on contributions); Employment and Social Development Canada (ESDC), Employment Insurance (EI) administrative data (for data on benefits). CRA data are based on a 10% sample of T4 slips with employment income, and ESDC data are based on a 10% sample of EI administrative data.

Implicit income redistribution and the Employment Insurance program

Due to differences in income support provided by the EI program across socio-economic sub-populations, the program can act as an implicit income redistribution mechanism in Canada, providing greater income support (relative to contributions) to individuals in the lower part of the income distribution as compared to those with greater earnings. A 2012 evaluation study* showed that the benefit and contribution aspects of the program tend to be redistributive and that the impact of the program on the redistribution of earnings increased substantially during the late 2000s recession.

Moreover, a study on the financial impact of receiving EI benefits** concluded that the EI program has a considerable positive income redistribution effect, with lower income families having a higher adjusted total benefits-to-contributions ratio than higher income families. In fact, families with after-tax incomes below the median received 34% of total EI benefits and paid 18% of all premiums, representing an adjusted total benefits-to-contributions ratio of close to 2.0.

  • *Ross Finnie and Ian Irvine, The Redistributional Impact of Employment Insurance 2007 to 2009 (Ottawa: HRSDC, Evaluation Directorate, 2013).
  • **Constantine Kapsalis, Financial Impacts of Receiving Employment Insurance (Ottawa: Data Probe Economic Consulting Inc., 2010).

2.2 Employment Insurance regular benefits

In this section

Employment Insurance (EI) regular benefits are designed to provide temporary income support to partially replace lost employment income for eligible claimants while they search for work or upgrade their skills.

As explained in section 2.0, no new claims for EI regular benefits were established during the first half of FY2021, and some of the main indicators covered in the following subsections are presented separately for the first and the second half of FY2021.Footnote 15

Under the EI temporary measures, to qualify for EI regular benefits in the second half of FY2021, the claimant must:

2.2.1 Employment Insurance regular claims and benefits paid

Since no new EI regular claims could be established between April 1, 2020 and September 26, 2020, the reporting period of new EI regular claims is limited to only the second half of FY2021. However, the total amounts paid is reported on the entirety of FY2021 as EI regular benefits from previously established claims continued to be paid throughout the whole year.

Chart 5 – Reporting periods of Employment Insurance regular claims and benefits paid
Chart 5 – Reporting periods of Employment Insurance regular claims and benefits paid - Text description follows
Text description of Chart 5
Category Timeline
Reporting period for EI regular benefits total amounts paid First and second half of FY2021, between April 1, 2020 and March 31, 2021
Reporting period for new EI regular claims established Second half of FY2021, between September 27, 2020 and March 31, 2021
No access to new EI regular claims First half of FY2021, between April 1, 2020 and September 27, 2020
EI temporary measures Second half of FY2021, between September 27, 2020 and March 31, 2021

The number of new claims established during a given period tends to be influenced by labour market conditions and overall economic cycles, as well as initiatives such as EI pilot projects or changes to the program design. During periods of economic growth and robust labour market conditions, fewer claims for EI regular benefits are established, while the opposite is true during periods of economic stagnation and unfavourable labour market conditions. As discussed in chapter 1, the COVID-19 pandemic and the public health measures in place to limit its spread had an unprecedented negative impact on the economy and the labour market in terms of employment losses aligned with each wave of the pandemic. In the second half of FY2021, 2.47 million new EI regular claims were established. This is almost double the number of claims established in the entire FY1920 (1.37 million). However, given the temporary changes to the EI program and the unprecedented labour market conditions and benefit schemes available in FY2021, this is not comparable with previous years. Therefore, year-over-year comparisons of the number of new EI regular claims established are not examined in this section.

The total amount of EI regular benefits paid increased from $11.1 billion in FY1920 to $24.9 billion in FY2021. The increase in the total amount of EI regular benefits paid in FY2021 is attributable to the temporary changes to the EI programFootnote 16 and the relatively higher number of EI regular claims established.

There was an average of 1.5 million beneficiaries receiving EI regular benefits each month in the second half of FY2021 when the EI temporary measures were in place.Footnote 17 This is significantly higher than the 344,200 average monthly EI regular beneficiaries in the first half of FY2021.Footnote 18

Because the number of beneficiaries is based on previously established claims, these 2 measures generally trend in the same direction, with the count of beneficiaries usually lagging behind the number of new claims established. To illustrate this, suppose there is an increase in the number of claims established for EI regular benefits after an economic shock. The number of beneficiaries will increase following the increase in claims. However, the count of beneficiaries can still remain elevated even after the volume of new claims has subsided once the labour market conditions improve, as payments continue to be made on previously established claims until benefits are exhausted or the claimants have found employment. Because no new EI regular claims could be established between April 1 and September 26, 2020, the number of beneficiaries of EI regular benefits in the first half of FY2021 were solely from claims established in the previous fiscal year and were decreasing each month. When EI regular benefits were made available again on September 27, 2020 under the temporary measures, there was a large increase in new EI regular claims established and the number of beneficiaries climbed. The effect of the increase in the number of claims established will likely continue to be reflected on the number of beneficiaries in the next reporting period.

Employment Insurance regular claims and amount paid by province or territory, gender and age

Table 7 outlines the number of EI regular claims established in the second half of FY2021 and the total amount paid over the entire reporting period by province or territory, gender and age. The columns presenting the percentage point change (p.p.) show the change of the shares of each respective category over the total population in FY2021 in comparison to their relative shares in FY1920. While both the number of new EI regular claims established and total amount paid increased in every category in FY2021, changes in certain categories were more significant than in others in terms of their relative shares.

Table 7 – Employment Insurance regular claims and amount paid by province or territory, gender and age, Canada, FY1920 and FY2021
Category Number of claims and share FY1920 Number of claims and share Second half of FY2021 p.p. change of relative share compared to FY1920 Amount paid ($ million) and share FY1920 Amount paid ($ million) and share FY2021 p.p. change of relative share compared to FY1920
Newfoundland and Labrador 62,980 (4.6%) 81,400 (3.3%) -1.3 $759.2 (6.9%) $1,029.1 (4.1%) -2.7
Prince Edward Island 14,860 (1.1%) 18,820 (0.8%) -0.3 $155.5 (1.4%) $211.6 (0.8%) -0.6
Nova Scotia 62,100 (4.5%) 81,630 (3.3%) -1.2 $588.6 (5.3%) $905.1 (3.6%) -1.7
New Brunswick 68,720 (5.0%) 91,520 (3.7%) -1.3 $680.0 (6.1%) $989.9 (4.0%) -2.2
Quebec 400,460 (29.3%) 653,980 (26.4%) -2.8 $2,622.2 (23.7%) $5,906.0 (23.7%) 0.0
Ontario 393,950 (28.8%) 848,920 (34.3%) +5.5 $3,011.1 (27.2%) $8,352.1 (33.5%) +6.3
Manitoba 42,900 (3.1%) 76,120 (3.1%) -0.1 $370.7 (3.4%) $785.2 (3.1%) -0.2
Saskatchewan 40,800 (3.0%) 60,370 (2.4%) -0.5 $405.9 (3.7%) $700.7 (2.8%) -0.9
Alberta 140,540 (10.3%) 296,840 (12.0%) +1.7 $1,354.1 (12.2%) $3,304.1 (13.3%) +1.0
British Columbia 135,800 (9.9%) 257,310 (10.4%) +0.5 $1,068.7 (9.7%) $2,675.9 (10.7%) +1.1
Yukon 1,680 (0.1%) 2,440 (0.1%) 0.0 $17.0 (0.2%) $27.6 (0.1%) 0.0
Northwest Territories 1,520 (0.1%) 2,200 (0.1%) 0.0 $19.5 (0.2%) $26.4 (0.1%) -0.1
Nunavut 770 (0.1%) 1,310 (0.1%) 0.0 $12.2 (0.1%) $16.4 (0.1%) 0.0
Men 830,770 (60.8%) 1,371,140 (55.4%) -5.3 $7,348.8 (66.4%) $14,578.4 (58.5%) -7.9
Women 536,310 (39.2%) 1,101,720(44.6%) +5.3 $3,715.6 (33.6%) $10,351.7 (41.5%) +7.9
24 years old and under 122,860 (9.0%) 381,160 (15.4%) +6.4 $939.3 (8.5%) $3,157.6 (12.7%) +4.2
25 to 44 years old 603,290 (44.1%) 1,042,340 (42.2%) -2.0 $4,783.1 (43.2%) $10,578.0 (42.4%) -0.8
45 to 54 years old 286,640 (21.0%) 445,220 (18.0%) -3.0 $2,342.4 (21.2%) $4,660.7 (18.7%) -2.5
55 years old and over 354,290 (25.9%) 604,140 (24.4%) -1.5 $2,999.6 (27.1%) $6,533.9 (26.2%) -0.9
Canada 1,367,080 (100.0%) 2,472,860 (100.0%) 0.0 $11,064.4 (100.0%) $24,930.1 (100.0%) 0.0

Specifically, the relative share of claims established for EI regular benefits increased in Ontario (+5.5 p.p.), Alberta (+1.7 p.p.), and British Columbia (+0.5 p.p.) in the second half of FY2021 compared to the previous fiscal year. The relative share of claims for EI regular benefits decreased across all Atlantic provinces and Saskatchewan, while staying relatively unchanged in Manitoba and all 3 territories. The most significant relative decrease in the share of EI regular claims established was observed in Quebec (-2.8 p.p.). The relative share of total amount paid in EI regular benefits similarly increased in Ontario (+6.3 p.p.), British Columbia (+1.1 p.p.) and Alberta (+1.0 p.p.) in FY2021 compared to FY1920. It stayed relatively unchanged in all 3 territories, Quebec and Manitoba, while decreasing slightly in the Atlantic provinces and Saskatchewan. Similar to previous years, Ontario and Quebec continued to account for more than half (60.8%) of total EI regular claims established in the second half of FY2021. They also made up over half (57.2%) of the total amount paid in EI regular benefits in FY2021, up from 50.9% in FY1920.

The relative share of new claims established by women increased by 5.3 percentage points during this period. Despite this, men still accounted for the majority (55.4%) of EI regular claims in the second half of FY2021, similar to previous reporting periods. In FY2021, men accounted for the over half (58.5%) of the total amount paid in EI regular benefits. This share has remained relatively stable in recent years as well.

Those aged 24 years and under had the most significant increase in their relative shares of new claims, from 9.0% in FY1920 to 15.4% in the second half of FY2021 (+6.4 p.p.). In terms of total amount paid in EI regular benefits, the share of younger claimants also had the highest increase (+4.2 p.p.) in FY2021 from FY1920. Similar to the previous years, claimants aged between 25 and 44 years continued to account for the largest share of new regular claims (42.2%) in the second half of FY2021 as well as the total amount paid in FY2021 (42.4%). Despite the largest relative increases among age groups, those aged 24 years and under still had the smallest shares (15.4% of total claims and 12.7% of total amount paid, respectively).

Employment Insurance regular claims and amount paid by industry

As outlined in Table 8, the relative share of new EI regular claims established in the second half of FY2021 increased in services-producing industries (+9.0 p.p.) from FY1920. This increase was driven mostly by increases in the share of new claims in Accommodation and food services (+7.5 p.p.) and Retail trade (+6.0 p.p.), 2 sectors heavily impacted by closures and economic shutdowns during the COVID-19 pandemic. Among the goods-producing industries, the overall share of new claims established in FY2021 decreased in all industries with a total relative decline of 11.3 percentage points from the previous reporting period. A notable relative decrease was observed in the Construction industry (‑7.0 p.p.). The relative share of new claims in the Unclassified industries category also increased by 2.3 percentage points. This was due to the missing information in the EI claims that is required to classify them. This indicates that the increases in the number of EI regular claims in some industries in FY2021 would have been even higher if these unclassified claims had been categorized. Similar to previous reporting periods, the Construction sector continued to hold the largest share of new claims established among all industry groups (14.2%).

Table 8 – Employment Insurance regular claims and amount paid by industry, Canada FY1920 and FY2021
Industry Number of claims and share FY1920 Number of claims and share Second half of FY2021 p.p. change of relative share compared to FY1920 Amount paid ($ million) and share FY1920 Amount paid ($ million) and share FY2021 p.p. change of relative share compared to FY1920
Goods-producing industries 523,350 (38.3%) 667,470 (27.0%) -11.3 $4,590.7 (41.5%) $7,138.4 (28.6%) -12.9
Agriculture, forestry, fishing, and hunting 51,240 (3.7%) 59,370 (2.4%) -1.3 $525.8 (4.8%) $689.3 (2.8%) -2.0
Mining and oil and gas extraction 24,130 (1.8%) 33,730 (1.4%) -0.4 $270.0 (2.4%) $430.8 (1.7%) -0.7
Utilities 4,870 (0.4%) 3,980 (0.2%) -0.2 $42.2 (0.4%) $46.8 (0.2%) -0.2
Construction 289,330 (21.2%) 350,210 (14.2%) -7.0 $2,592.1 (23.4%) $3,691.3 (14.8%) -8.6
Manufacturing 153,780 (11.2%) 220,180 (8.9%) -2.3 $1,160.7 (10.5%) $2,280.1 (9.1%) -1.3
Services-producing industries 801,070 (58.6%) 1,671,510 (67.6%) +9.0 $6,151.8 (55.6%) $16,428.9 (65.9%) +10.3
Wholesale trade 41,670 (3.0%) 83,080 (3.4%) +0.3 $425.2 (3.8%) $937.8 (3.8%) -0.1
Retail trade 76,100 (5.6%) 286,270 (11.6%) +6.0 $610.1 (5.5%) $2,405.4 (9.6%) +4.1
Transportation and warehousing 64,460 (4.7%) 114,250 (4.6%) -0.1 $499.1 (4.5%) $1,131.8 (4.5%) 0.0
Finance and insurance 12,480 (0.9%) 22,230 (0.9%) 0.0 $148.8 (1.3%) $258.8 (1.0%) -0.3
Real estate, rental, and leasing 18,800 (1.4%) 39,840 (1.6%) +0.2 $174.8 (1.6%) $445.6 (1.8%) +0.2
Professional, scientific, and technical services 55,220 (4.0%) 87,120 (3.5%) -0.5 $516.5 (4.7%) $996.0 (4.0%) -0.7
Business, building, and other support services* 85,720 (6.3%) 170,190 (6.9%) +0.6 $768.0 (6.9%) $1,845.5 (7.4%) +0.5
Educational services 170,300 (12.5%) 120,670 (4.9%) -7.6 $823.5 (7.4%) $793.5 (3.2%) -4.3
Health care and social assistance 50,050 (3.7%) 105,120 (4.3%) +0.6 $359.2 (3.2%) $978.2 (3.9%) +0.7
Information, culture, and recreation** 39,900 (2.9%) 110,510 (4.5%) +1.6 $317.1 (2.9%) $1,156.8 (4.6%) +1.8
Accommodation and food services 72,130 (5.3%) 317,070 (12.8%) +7.5 $489.4 (4.4%) $3,383.5 (13.6%) +9.1
Other services (excluding Public administration) 45,450 (3.3%) 116,740 (4.7%) +1.4 $376.7 (3.4%) $1,126.7 (4.5%) +1.1
Public administration 68,790 (5.0%) 98,420 (4.0%) -1.1 $643.4 (5.8%) $969.2 (3.9%) -1.9
Unclassified*** 42,660 (3.1%) 133,880 (5.4%) +2.3 $321.8 (2.9%) $1,362.9 (5.5%) +2.6
Canada 1,367,080 (100.0%) 2,472,860 (100.0%) 0.0 $11,064.4 (100.0%) $24,930.1 (100.0%) 0.0

Similar to new EI regular claims established, the relative share of EI regular benefits paid to claimants in the services-producing industries saw a significant increase (+10.3 p.p.) in FY2021, whereas the relative share paid to claimants in goods-producing industries declined by 12.9 percentage points from FY1920. The Accommodation and food services industry saw the largest relative share increase (+9.1 p.p.), followed by Retail trade (+4.1 p.p.), and unclassified industries (+2.6 p.p.). Among goods-producing industries, Construction saw the largest decline in the relative share of amounts paid (-8.6 p.p.), followed by the Agriculture, forestry, fishing, and hunting (-2.0 p.p.) industry. Despite the decline in its relative share, Construction remained the industry with the highest total amount paid, at $3.7 billion, closely followed by Accommodation and food services ($3.4 billion), Retail trade ($2.4 billion), and Manufacturing ($2.3 billion).

The Employment Insurance benefit repayment provision

EI benefit payments are taxable income, regardless of the type of benefits. Depending on their net income and whether they were paid EI regular benefits, including fishing benefits, individuals may be required to repay some of the EI benefits at the time they file income tax returns.

In accordance with the Employment Insurance Act, claimants must repay a percentage of EI benefits they received if their net income* in a given year exceeds 1.25 times the maximum yearly insurable earnings. In the 2019 taxation year**, claimants whose net income exceeded $66,375*** were required to repay 30% of the lesser of:

  • the net income in excess of $66,375, or
  • the total regular benefits, including regular fishing benefits, paid in the taxation year

Claimants who received EI special benefits were exempt from the benefit repayment requirement.**** In addition, claimants who received less than 1 week of EI regular or fishing benefits in the preceding 10 taxation years were also exempt from repaying benefits.

In the 2019 taxation year, around 178,500 EI claimants repaid a total of $259.4 million in EI benefits. On average, each claimant subject to the EI benefit repayment provision repaid $1,453 while they received $6,075 in EI benefits. Similar to previous years, individuals who resided in Quebec, Ontario and Alberta together represented more than two-thirds (69.0%) of the total number of claimants who repaid benefits and almost three-fifths (59.5%) of the total amount repaid in 2019. Among those who repaid benefits, men and core-aged individuals (aged between 25 and 54 years) are generally over-represented—in 2019, men accounted for 88.3% of the total claimants who repaid benefits and 89.6% of the total amount repaid. These proportions were 68.4% and 63.2%, respectively, for core-aged individuals. By industry classification, claimants who had worked in the goods-producing industries accounted for 66.7% of the total number of individuals who repaid benefits and 64.9% of the total amount repaid in 2019. In particular, claimants who had worked in the Construction industry accounted for the largest proportions of individuals who repaid benefits as well as the total amount repaid (46.1% and 41.9%, respectively). These proportions have remained relatively unchanged in recent years.

A recent departmental study***** looked at the sociodemographic characteristics and claim patterns of individuals subject to the EI benefit repayment provision over the period 2011 to 2019. The study found that these individuals, on average, had income $12,500 above the repayment threshold in respective years while they repaid a yearly average of $1,430 in benefit repayment over the study period. Claimants who were men, older, worked in larger firms, resided in Alberta or worked in the Construction industry were more likely to be subject to the benefit repayment provision. Among claimants who had repaid benefits, those who were men, older, single, resided in the Atlantic provinces or worked in the primary industry repaid higher amounts of EI benefits on average.

While looking at claim patterns of individuals who had repaid EI benefits, the study found that eligible repeat claimants had a higher likelihood of receiving EI regular benefits (64.6%) than eligible first-time claimants (32.1%). Furthermore, there was no indication that the EI benefit repayment provision deterred eligible claimants from collecting EI regular benefits. The study also found that the timing of establishing a claim and its duration had an effect on the prevalence of being subject to the benefit repayment provision—claimants whose claims overlapped 2 taxation years were more prevalent among individuals who repaid benefits than those whose entire claims fell within 1 year. Claimants with claims overlapping 2 taxation years were also found to be repaying higher amounts of benefit on average during this period compared to those with an entire claim within a year.

  • * Net income includes employment income and EI benefits received during the taxation year.
  • ** The most recent taxation year for which data on individuals who repaid EI benefits are available is 2019. Data are as of September 2020 and preliminary, as the Canada Revenue Agency extended the 2019 tax filing deadline to June 1, 2020 and the payment due date to September 30, 2020 due to the COVID-19 crisis.
  • *** The maximum annual insurable earnings in 2019 was $53,100.
  • **** If claimants received a combination of regular and special benefits within the same tax year, they may still have to repay a percentage of the regular benefits received.
  • ***** ESDC, Analysis of the EI Clawback Provision (Ottawa: ESDC, Evaluation directorate, 2022).

Employment Insurance regular benefits and firms

According to the 2019 tax dataFootnote 19 available from the Canada Revenue Agency (CRA), there were around 1.26 million firms operating in Canada in 2019, up slightly (+2.1%) from the previous year. Of those, 288,100 firms (22.9%) employed at least 1 employee who had received EI regular benefits in that year.

As outlined in Table 9, the proportion of firms which employed at least 1 employee receiving EI regular benefits increased with firm sizeFootnote 20, with smaller firms being less likely to be the last employer of a claimant. In 2019, 17.6% of small-sized firms had at least 1 former employee who received EI regular benefits, compared to 70.6% of small-to-medium sized firms, 93.7% of medium-to-large sized firms and 99.5% of large-sized firms.

However, when the number of claimants for EI regular benefits is compared with distribution of workforce by firm size, employees from smaller firms are found to be over-represented among EI regular claimants. As shown in table 9, smaller firms accounted for 21.2% of the total workforce while they represented 26.4% of the total EI regular benefit claimants in 2019. Similarly, employees in the small-to-medium sized firms were also over-represented among EI regular claimants, as they accounted for 19.5% of the total employees and 24.2% of the total EI regular claimants in 2019. This gap between the share of employment and the share of EI regular claimants narrows for the medium-to-large sized firms. For the large-sized firms, however, the opposite can be observed—these firms represented 43.0% of the total workforce in Canada in 2019 but accounted for only 31.7% of the total EI regular claimants. The higher proportion of usage of EI regular benefits among employees in the smaller-sized firms suggest that smaller firms are more vulnerable to difficult business or economic conditions than larger firms, and need to make broader adjustments to their workforces. This results in a larger share of their employees claiming EI regular benefits as a result of layoffs following a reduction in business activities. Moreover, this trend can also be influenced by industry-related characteristics such as the greater prevalence of seasonal jobs in small-sized firms that are generally more likely to rely on Employment Insurance, relative to the national average in some industries.Footnote 21

Table 9 – Firms, employment and Employment Insurance regular claimants by size* of firms, Canada, 2019
Firm size* Number of firms (all firms) Number of firms (firms with at least 1 employee receiving EI regular benefits) Employment distribution** (% share) EI claimant distribution*** (% share)
Small 1,138,620 200,750 21.2% 26.4%
Small-medium 96,890 68,380 19.5% 24.2%
Medium-large 16,740 15,680 16.2% 17.8%
Large 3,350 3,330 43.0% 31.7%
Canada 1,255,600 288,140 100.0% 100.0%

Employment Insurance regular claims and amount paid by EI claimant category

Table 10 outlines the number of claims established for EI regular benefits in the second half of FY2021 and amount paid by EI claimant categoryFootnote 22 over the entire FY2021 year. Occasional claimants saw the highest increase in relative shares of new EI regular claims established (+7.1 p.p.) and total amount paid (+8.0 p.p.), compared to the previous reporting period. Simultaneously, frequent claimants saw the largest decrease in relative shares of new EI regular claims established (-9.3 p.p.) and total amount paid (-11.4 p.p.). This is likely due to the repercussions of the COVID-19 pandemic on non-frequent EI claimants who experienced job separations at unprecedented higher rates in FY2021.

Long-tenured workers accounted for 27.2% of all new regular claims established in the second half of FY2021, while they received 26.2% of the total amount paid in FY2021. Occasional claimants accounted for 61.1% of all new regular claims established, but received 59.9% of the total amount paid during the reporting periods. Frequent claimants, on the other hand, accounted for 11.7% of total new regular claims established and received 13.9% of the total amount paid in EI regular benefits.

Table 10 – Employment Insurance regular claims and amount paid by EI claimant category, Canada, FY1920 and FY2021
Claimant category Number of claims and share FY1920 Number of claims and share second half of FY2021 p.p. change of relative share compared to FY1920 Amount paid ($ million) and share FY1920 Amount paid ($ million) and share FY2021 p.p. change of relative share compared to FY1920
Long-tenured workers 340,900 (24.9%) 670,790 (27.2%) +2.2 $2,518.1 (22.8%) $6,533.0 (26.2%) +3.4
Occasional claimants 738,600 (54.0%) 1,511,990 (61.1%) +7.1 $5,746.6 (51.9%) $14,933.4 (59.9%) +8.0
Frequent claimants 287,580 (21.0%) 289,080 (11.7%) -9.3 $2,799.7 (25.3%) $3,463.6 (13.9%) -11.4
Canada 1,367,080 (100.0%) 2,472,860 (100.0%) 0.0 $11,064.4 (100.0%) $24,930.1 (100.0%) 0.0

Chart 6 and chart 7 illustrate the share of new EI regular claims established and the share of total amount paid by claimant categories in the past decade, respectively. During this period, the share of EI regular claims established by occasional claimants has ranged between 51.8% (FY1112) and 57.8% (FY1415), before increasing to 61.1% in the second half of FY2021. The share of claims established by long-tenured workers has experienced some variation in the last decade, while the share by frequent claimants has remained relatively unchanged before dropping sharply to 11.7% in the second half of FY2021. This can be explained by the fact that the number of new claims by frequent claimants did not increase as much as the number of new claims by long-tenured workers and occasional claimants in the second half of FY2021, compared to previous years.

Chart 6 – Share of Employment Insurance regular claims established by claimant category, Canada, FY1112 to FY2021*
Chart 6 – Share of Employment Insurance regular claims established by claimant category, Canada, FY1112 to FY2021* - Text description follows
Text description of Chart 6
Claimant category FY1112 FY1213 FY1314 FY1415 FY1516 FY1617 FY1718 FY1819 FY1920 FY2021*  
Long-tenured workers 25.6% 23.3% 21.5% 19.5% 26.6% 24.9% 23.9% 22.8% 24.9% 27.2%  
Occassional claimants 51.8% 53.1% 55.1% 57.8% 51.9% 53.5% 53.8% 54.2% 54.0% 61.1%  
Frequent claimants 22.6% 23.6% 23.4% 22.7% 21.5% 21.6% 22.3% 23.0% 21.0% 11.7%  
  • Note: Includes claims for which at least $1 of EI regular benefits was paid.
  • * FY2021 only includes the second half of the fiscal year, as no new claims for regular benefits were established in the first half of FY2021 because of the CERB.
  • Source: Employment and Social Development Canada, Employment Insurance (EI) administrative data. Data are based on a 10% sample of EI administrative data.

The share of EI regular benefits paid to occasional claimants has trended upward in the last decade. The share paid to long-tenured workers and frequent claimants saw slight variations over time without distinctly trending in either direction, with the exception of a sharp drop in the share of frequent claimants in FY2021 to 13.9% (down from 25.3% in FY1920).

Chart 7 – Share of total amount paid in Employment Insurance regular benefits by claimant category, Canada, FY1112 to FY2021
Chart 7 – Share of total amount paid in Employment Insurance regular benefits by claimant category, Canada, FY1112 to FY2021 - Text description follows
Text description of Chart 7
Claimant category FY1112 FY1213 FY1314 FY1415 FY1516 FY1617 FY1718 FY1819 FY1920 FY2021*
Long-tenured workers 28.4% 26.0% 22.9% 20.2% 25.9% 29.1% 26.5% 23.1% 22.8% 26.2%
Occassional claimants 46.6% 47.4% 50.9% 54.1% 50.5% 49.1% 49.6% 51.6% 51.9% 59.9%
Frequent claimants 25.0% 26.6% 26.2% 25.7% 23.6% 21.9% 23.9% 25.3% 25.3% 13.9%
  • Note: Includes claims for which at least $1 of EI regular benefits was paid.
  • Source: Employment and Social Development Canada, Employment Insurance (EI) administrative data. Data are based on a 10% sample of EI administrative data.

2.2.2 Coverage and eligibility to Employment Insurance regular benefits

As mentioned at the beginning of section 2.2, there are 3 eligibility criteria to qualify for EI regular benefits:

This subsection provides an overview of the unemployed population and job separators in Canada for the second half of FY2021 in terms of these 3 eligibility criteria. The coverage and eligibility of EI regular benefits is not reported on during the first half of FY2021 as there was no access to new EI regular claims during this period due to the provisional CERB available at the time. Chart 8 outlines the timeline of rules in effect regarding coverage and eligibility during FY2021 and the original rules preceding this fiscal year.

Unlike previous Monitoring and Assessment Reports that used the Employment Insurance Coverage Survey (EICS)Footnote 24 as the base of the results, this year this subsection relies on the Labour Force Survey (LFS)Footnote 25 for coverage rates, the Records of Employment (ROE)Footnote 26 for eligibility rates, and information from the EI administrative dataFootnote 27 for a broader eligibility discussion. Because of these key changes in the source of these estimates, results from this subsection are not comparable to those of Monitoring and Assessment Reports of previous years.

Chart 8 – FY2021 and prior timeline of criteria regarding coverage and eligibility of EI regular benefits
Chart 8 – FY2021 and prior timeline of criteria regarding coverage and eligibility of EI regular benefits - Text description follows

Text description of Chart 8

Criteria timeline Coverage and eligiblity of EI regular benefits
Before March 15, 2020 Employment Insurance original rules: In order to qualify for EI regular benefits, a worker must accumulate between 420 and 700 hours of insurable employment in the qualifying period, depending on the applicable regional rate of unemployment where the claimant resides. A higher regional unemployment rate corresponds to a lower required number of hours of insurable employment. The qualifying period is defined as the 52 weeks preceding a claim or the end of a previously established claim, whichever is shorter.
EI regional unemployment rate 6.0% and under, variable entrance requirement 700 hours.
EI regional unemployment rate 6.1% to 7.1%, variable entrance requirement 665 hours.
EI regional unemployment rate 7.1% to 8.0%, variable entrance requirement 630 hours.
EI regional unemployment rate 8.1% to 9.0%, variable entrance requirement 595 hours.
EI regional unemployment rate 9.1% to 10.0%, variable entrance requirement 560 hours.
EI regional unemployment rate 10.1% to 11.0%, variable entrance requirement 525 hours.
EI regional unemployment rate 11.1% to 12.0%, variable entrance requirement 490 hours.
EI regional unemployment rate 12.1% to 13.0%, variable entrance requirement 455 hours.
EI regional unemployment rate more than 13.0%, variable entrance requirement 420 hours.
First half of FY2021, between April 1, 2020 and September 27, 2020 No access to new EI regular claims
Second half of FY2021 (reporting period), between September 27, 2020 and March 31, 2021 Employment Insurance temporary measures: The unemployment rate of all EI regions was temporarily set to 13.1%, effectively creating a flat entrance requirement of 420 hours of insurable employment needed to qualify for EI regular benefits. Additionally, a one-time credit of 300 hours was granted to all EI regular claimants so that they may qualify with 120 hours during the qualifying period. Finally, the qualifying period was extended by 28 additional weeks for those who received income support under CERB.

Coverage of Employment Insurance regular benefits

The coverage rate of EI regular benefits shows the proportion of unemployed individuals who contributed to the EI program by paying EI premiums in the preceding 52 weeks prior to becoming unemployed. It is calculated by dividing the number of unemployed individuals who had insurable employment and paid EI premiums within the previous 52 weeks by the number of total unemployed individuals in Canada. This relies on Labour Force Survey data, differing from previous Monitoring and Assessment Reports, and so the results of this sub-subsection are not comparable to results published in prior years. In the second half of FY2021, the coverage rate was 64.8%, up from 63.5% in FY1920.Footnote 28

Higher coverage rates of EI regular benefits are usually observed during economic downturns, as slowing economic activities lead to layoffs that increase the share of unemployed EI contributors among all unemployed individuals. The coverage rates rose in 2009, corresponding with the FY0809 recession, and during the downturn in commodity prices in 2015 and 2016. The higher coverage rate observed in the second half of FY2021 can in turn be partially explained by the increase of unemployed EI contributors following the COVID-19 pandemic and its resulting economic impacts.

Table 11 outlines the coverage rates of EI regular benefits by province, gender, age in FY1920 and the second half of FY2021. Despite a slight decrease from the previous year, Prince Edward Island remained the province with the highest coverage rate. Nova Scotia (-8.7 p.p.), Newfoundland and Labrador (-6.5 p.p.), and British Columbia (-6.3 p.p.) all saw significant decreases in coverage rates with British Columbia having the lowest of all provinces in the second half of FY2021 at 58.4%. Conversely, Quebec saw the highest increase of 8.0 percentage points, with a coverage rate of 73.8% in the reporting period.

Table 11 – Employment Insurance regular benefits coverage rates for the unemployed population by province, gender, and age, Canada, FY1920 and second half of FY2021
Category FY1920 Second half of FY2021 Change
(percentage points)
Newfoundland and Labrador 78.0% 71.5% -6.5
Prince Edward Island 82.4% 81.6% -0.8
Nova Scotia 75.2% 66.5% -8.7
New Brunswick 75.7% 71.0% -4.7
Quebec 65.7% 73.8% +8.0
Ontario 59.4% 62.3% +2.9
Manitoba 65.3% 68.3% +2.9
Saskatchewan 63.3% 65.5% +2.1
Alberta 61.6% 61.9% +0.2
British Columbia 64.7% 58.4% -6.3
Men 65.4% 66.9% +1.5
Women 61.4% 62.2% +0.9
24 years old and under 55.4% 58.2% +2.8
25 to 44 years old 65.7% 68.4% +2.8
45 years old and over 67.8% 65.8% -2.0
Canada 63.5% 64.8% +1.3

Compared to FY1920, the coverage rate of both men and women saw slight increases in the second half of FY2021. Women continue to have lower coverage rates (62.2%) than men (66.9%) which can be explained by the fact that unemployed women are less likely to have recent insurable employment compared to unemployed men. The coverage rate of older unemployed individuals dropped slightly while it increased for both the unemployed 24 years and under as well as the unemployed aged between 25 and 44 years old. Despite a 2.8 percentage point increase, the coverage rate of the unemployed 24 years old and under (58.2%) remained significantly lower than the national average. This can be explained by the fact that unemployed youth are the least likely to have recent employment history (for instance, new graduates).

Eligibility for Employment Insurance regular benefits

As mentioned at the beginning of this subsection, applicants for EI regular benefits must meet 3 criteria to be considered eligible (they must have paid EI premiums, have a valid reason for job separation and have accumulated enough hours of insurable employment during their qualifying period). The eligibility rate is expressed as the share of job separatorsFootnote 29 with sufficient hours of insurable employment among those who meet the other 2 eligibility criteria. This relies on Records of Employment (ROE)Footnote 30 data, differing from previous Monitoring and Assessment Reports, and so the results of this sub-subsection are not comparable to prior years.Footnote 31 The eligibility rate is defined as the share of job separators who had enough hours of insurable employment from combined ROEs issued in the previous 52 weeks from the issue date of the latest ROE to qualify for EI regular benefits among all job separators.

The eligibility rates for EI regular benefits are sensitive to economic conditions and specific employment patterns during the reporting period. In the second half of FY2021, the eligibility rate for EI regular benefits increased significantly by 17.1 percentage points from FY1920 to 90.7%Footnote 32. Eligibility rates increased in all provinces and territories, for both genders, and for all age groups. The increase in the eligibility rate can in part be explained by the historically high number of job separations following the outbreak of the COVID-19 pandemic. Additionally, beginning in September 27, 2020, the temporary setting of the unemployment rate to 13.1% and the introduction of the one-time 300 hours credit, reduced the minimum entrance requirement and effectively allowed job separators to apply for EI regular benefits with 120 hours of insurable employment. This is significantly lower than the variable entrance requirements in place until March 15, 2020 (ranging from 420 hours to 700 hours).

As outlined in table 12, job separators in Newfoundland and Labrador had the highest eligibility rate (94.5%) among all provinces and territories in the second half of FY2021, followed by New Brunswick (93.5%) and Prince Edward Island (92.9%). The eligibility rate of Prince Edward Island increased the most (+20.5 p.p.) out of all provinces. All 3 territories also had significant increases in eligibility rates (ranging from +19.9 p.p. to +20.0 p.p.), with all having greater than the national average in the second half of FY2021. This contrasts with FY1920, where the territories had the lowest eligibility rates in Canada (ranging from 71.0% to 71.8%).

Table 12 - Employment Insurance regular benefits eligibility rates by province or territory, gender, and age, Canada, FY1920 and second half of FY2021
Category* Number of job separators (FY1920) Number of eligible job separators*** (FY1920) Eligibility rate (FY1920) Number of eligible job separators (second half of FY2021) Number of eligible job separators*** (second half of FY2021) Eligibility rate (second half of FY2021) Eligibility rate change (percentage points)
Newfoundland and Labrador 86,577 64,301 74.3% 53,866 50,880 94.5% +20.2
Prince Edward Island 31,628 22,914 72.4% 20,704 19,242 92.9% +20.5
Nova Scotia 148,480 107,244 72.2% 87,522 79,892 91.3% +19.1
New Brunswick 128,754 99,659 77.4% 82,322 76,995 93.5% +16.1
Quebec 1,551,265 1,147,427 74.0% 1,173,459 1,068,458 91.1% +17.1
Ontario 2,224,767 1,605,585 72.2% 1,643,600 1,483,139 90.2% +18.1
Manitoba 277,961 209,355 75.3% 164,740 148,037 89.9% +14.5
Saskatchewan 139,049 106,499 76.6% 76,717 69,640 90.8% +14.2
Alberta 629,664 489,882 77.8% 396,555 363,588 91.7% +13.9
British Columbia 686,048 500,471 72.9% 479,270 432,023 90.1% +17.2
Yukon 7,567 5,373 71.0% 4,264 3,878 90.9% +19.9
Northwest Territories 8,142 5,844 71.8% 4,554 4,176 91.7% +19.9
Nunavut 5,191 3,719 71.6% 2,846 2,608 91.6% +20.0
Men** 3,160,342 2,412,289 76.3% 2,236,396 2,033,480 90.9% +14.6
Women** 2,938,416 2,074,470 70.6% 2,001,848 1,745,074 87.2% +16.6
24 years old and under 1,440,208 782,344 54.3% 827,789 693,121 83.7% +29.4
25 to 44 years old 2,653,103 2,119,445 79.9% 1,838,925 1,698,529 92.4% +12.5
45 to 54 years old 875,431 713,928 81.6% 610,271 570,783 93.5% +12.0
55 years old and over 1,130,016 871,042 77.1% 1,105,570 1,012,046 91.5% +14.5
Canada 6,098,758 4,486,759 73.6% 4,382,555 3,974,479 90.7% +17.1

Compared to FY1920, the eligibility rate gap between genders closed slightly with the eligibility rate for women rising to 87.2% (versus 90.9% for men). The eligibility rate for those 24 years old and under, which historically is low (54.3% in FY1920) saw the most notable increase of +29.4 percentage points in the second half of FY2021. However, at 83.7%, this is still lower than the national eligibility rate and those of all other age groups in the reporting year. This can be interpreted as the EI temporary measures having a significantly positive impact on the eligibility for EI regular benefits of women and younger job separators.

Quits and the use of Employment Insurance regular benefits

One of the eligibility criteria to qualify for EI regular benefits is that the claimants have a valid reason for job separation according to the Employment Insurance Act. Claimants generally do not qualify for EI regular benefits if they voluntarily quit their jobs without a just cause. However, some justified reasons for quits, such as adverse working conditions, obligation to care for immediate family members, harassment or discrimination on a prohibited ground, may allow individuals to claim EI benefits.* A recent departmental study** examined the reasons for quits by demographic characteristics of individuals between 2013 and 2020. It was found that taking another job, returning to school and retirement were the main reasons for quits, together accounting for 93.1% of all quits during this period. Variations in the reasons for quits were also observed between men and women, and for individuals in different age groups. Furthermore, countercyclical patterns in the share of quits of all job separations to the business cycle was also evident.

The study also looked at the reasons for quits from the perspective of qualifying for EI benefits and found that almost 6 in every 10 quits (59.1%) during this period had a valid reason for job separation that could potentially qualify for EI benefits. However, among applicants for EI regular benefits between 2013 and 2019, only around 1 in every 10 applicants (10.6%) had quits as their reason for job separation, although the share of quits among all reasons for job separations during this period was much higher (32.7%). This implies that individuals who quit their jobs are much less likely to apply for EI regular benefits than those with other reasons for job separation. Nonetheless, a high proportion of these individuals (85.0% in 2019) were approved for EI regular benefits once they had submitted their applications.

  • * Consult the Employment Insurance Act, section 29-30 for a detailed list of justified reasons for quits.
  • ** ESDC, Quits and the use of Employment Insurance regular benefits (Ottawa: ESDC, Employment Insurance Policy Directorate, 2022).

2.2.3 Level of Employment Insurance regular benefits

The weekly benefit rate to which EI claimants are entitled is typically subject to the Variable Best Weeks (VBW) provision.Footnote 33 Under this provision, the weekly benefit rate that eligible claimants are entitled to receive is calculated as 55% of the average of their highest (best) weeks of insurable earnings during their qualifying period, up to the maximum weekly benefit rate.Footnote 34 The number of weeks used to calculate the weekly benefit rate ranges from 14 to 22, depending on the monthly regional unemployment rate of the claimant’s EI economic region at the time their claim is established (consult subsection 2.1.1 for the VBW table).

Claimants with children (under 18 years old) and low annual family income may be eligible for the Family Supplement provision. This can increase their benefit rate from 55% up to a maximum of 80% of their weekly insurable earnings, subject to the maximum weekly benefit rate (consult subsection 2.1.1 for additional details). The results on weekly benefit rates in this subsection include the Family Supplement amounts paid to eligible claimants.

As explained in section 2.0, in response to the COVID-19 pandemic, a minimum benefit rate was introduced under temporary EI measures for new EI claims established between September 27, 2020 and September 25, 2021. Claimants received a minimum benefit rate of $500 per week, up to the maximum weekly benefit rate. In addition, with the minimum unemployment rate set at 13.1% in all EI economic regions during this period, the number of best weeks of earnings used in the calculation of the weekly benefit rate was set to 14 weeks for all EI economic regions across Canada. If a claimant’s benefit rate based on this calculation was higher than the minimum $500, their benefit rate was set to that amount up to the maximum weekly benefit rate.

The average weekly benefit rate for EI regular benefits discussed in this subsection focuses on claims established between September 27, 2020 and March 31, 2021 for FY2021, given that CERB was in effect between April 1, 2020 and September 26, 2020 and no new claims for EI regular benefits could be established during that period (consult section 2.0 for more information).

In FY2021, the average weekly benefit rate for EI regular benefits was $534. Claimants from the territories received, on average, the highest weekly regular benefit rate at $552, followed by those from Alberta ($542), and Saskatchewan ($540). Claimants from Atlantic Canada (except for Newfoundland and Labrador) and Manitoba received the lowest weekly regular benefit rate (consult chart 9).

Chart 9 - Average weekly benefit rate for Employment Insurance regular benefits, by province and territory, Canada, second half of FY2021
Chart 9 - Average weekly benefit rate for Employment Insurance regular benefits, by province and territory, Canada, second half of FY2021
Text description of Chart 9
Province or territory Average weekly benefit rate ($)
NL 536
PEI 528
NS 530
NB 530
Que 534
Ont 532
Man 529
Sask 540
Alta 542
BC 535
YT 549
NWT 557
Nvt 550
  • Note: Includes all claims for which at least $1 of EI regular benefits was paid.
  • Source: Employment and Social Development Canada, Employment Insurance (EI) administrative data. Data is based on a 10% sample of EI administrative data.

Table 13 outlines the average weekly regular benefit rates by age group for men and women in the reporting period. In FY2021, men had a higher average weekly regular benefit rate ($544) than women ($522). The overall gap in the average weekly benefit rate between men and women narrowed significantly for the first time in FY2021, from an average of $63 over the past 5 years to $22 in FY2021. This suggests that the minimum weekly benefit rate of $500 may have benefited more women than men.

Claimants aged 45 to 54 years had the highest average weekly regular benefit rate ($540) in FY2021, while those aged 24 years old and under received the lowest average weekly benefit rate ($514). When claimants are categorized by age group and gender, it can be seen that both men ($553) and women ($527) aged 45 to 54 years had the highest average weekly regular benefit rate in FY2021. However, the difference in the average weekly regular benefit rate between men and women was also the highest for claimants in this age group ($27).

Table 13 – Average weekly regular benefit rate by age group and gender, Canada, second half of FY2021
Age category Men Women All claimants
24 years old and under $520 $507 $514
25 to 44 years old $548 $526 $539
45 to 54 years old $553 $527 $540
55 years old and over $545 $521 $534
Canada $544 $522 $534

In terms of claimant category,Footnote 35 the average weekly regular benefit rate was the highest for both long-tenured workers and frequent claimants ($547), while the lowest was for occasional claimants ($526), which was below the national level ($534) (consult table 14).

Table 14 – Average weekly regular benefit rate by Employment Insurance claimant category, Canada, Second half of FY2021
EI claimant category Average weekly regular benefit rate
Long-tenured workers $547
Occasional claimants $526
Frequent claimants $547
Canada $534

As outlined in table 15, 38.8% of all claims established for EI regular benefits in FY2021 received the maximum weekly benefit rate. The share of claims receiving the maximum weekly benefit rate established by men (52.0%) was more than double of those established by women (22.5%), which is partly attributable to the fact that a higher proportion of women work in part-time jobs than men, leading to a lower average weekly insurable earnings for them.

By age group, the share of claims receiving the maximum weekly benefit rate was the highest for claimants aged between 45 and 54 years (46.8%), while the lowest was for those who were aged 24 years and under (14.5%). Long-tenured workers and frequent claimants had the highest share of claims receiving the maximum weekly benefit rate in FY2021, both with 55.4%, while occasional claimants had the lowest share of claims (28.3%) at the maximum benefit rate.

In addition to the 38.8% at the maximum weekly benefit rate, 52.2% of claims received the minimum weekly benefit rate of $500 and the remaining 9.0% received between $500 and the maximum. The share of claims receiving the minimum weekly benefit rate was the highest for women (68.8%) compared to men (38.8%). Claimants under 24 years old had the highest share of claims receiving the minimum weekly benefit rate (79.4%), while those aged between 45 and 54 years had the lowest share of claims receiving the minimum weekly benefit rate (43.2%).

Table 15 – Share of claims receiving the maximum weekly regular benefit rate and the minimum weekly regular benefit rate by gender, age and claimant category *, Canada, second half of FY2021
Category Share of claims that received the maximum weekly benefit rate Share of claims that received the minimum weekly benefit rate
Men 52.0% 38.8%
Women 22.5% 68.8%
24 years old and under 14.5% 79.4%
25 to 44 years old 44.0% 46.9%
45 to 54 years old 46.8% 43.2%
55 years old and over 39.5% 50.7%
Long-tenured workers 55.4% 34.4%
Occasional claimants 28.3% 63.7%
Frequent claimants 55.4% 32.7%
Canada 38.8% 52.2%

2.2.4 Employment Insurance regular benefit entitlement

This subsection presents detailed analysis on the duration of EI regular benefits, both maximum entitlement and actual weeks used. Statistics presented in this subsection are based on claims that were completedFootnote 36 during the fiscal year. Statistics for the reporting fiscal year are preliminary estimates and are subject to revision in the future.

Maximum and actual duration of Employment Insurance regular benefits

Claimants who have successfully established an EI claim are entitled to a set maximum number of weeks of EI regular benefits, known as their entitlement. The maximum number of weeks for claims established prior to March 15, 2020, usually ranging between 14 and 45 weeks, was determined by the number of hours of insurable employment accumulated by claimants during the qualifying periodFootnote 37 and the effective unemployment rate in the claimant’s EI economic region at the time the claim is established.Footnote 38 As explained in section 2.0, the maximum entitlement for claims established on or after September 27, 2020 was increased to 50 weeks as part of the EI temporary measures.

The actual duration of a claim is the number of weeks of benefits an EI claimant actually receives during a claim. Average actual duration of EI regular claims is usually lower than the maximum entitlement, reflecting circumstances that can lead to reduced use of EI regular benefits over a claim’s benefit period (such as the claimant has found work and is no longer unemployed, has switched to EI special benefits or became unavailable to workFootnote 39).

Claims that were established prior to March 15, 2020 and were completed in FY2021 had an average maximum entitlement of 31.1 weeks and an average actual duration of 21.1 weeks. This is slightly higher than the claims completed in FY1920 (maximum entitlement of 29.7 weeks and average actual duration of 18.2 weeks). Out of the 2.5 million claims established in the second half of FY2021, approximately 450,000 (or 18.4%) were considered completed on March 31, 2021. These claims had an average actual duration of 8.6 weeks. Since their maximum entitlement was 50 weeks, these completed claims were relatively short. Therefore, the overall average duration is likely underestimated. Statistics based on more claims completed and more mature data will be presented in future Monitoring and Assessment Reports.

The average maximum entitlement of EI regular claims completed in FY2021 and established before March 15, 2020 varied significantly across provinces and territories, reflecting differences in regional labour market and labour force characteristics, as outlined in table 16. The EI regular claims established in Newfoundland and Labrador (39.6 weeks) had the highest average maximum entitlement, followed by Nunavut (39.2 weeks). These significantly higher maximum entitlements compared to the national average can be explained in part by the high unemployment rate observed in these jurisdictions (the unemployment rate was 14.5% in Newfoundland and Labrador and 12.2% in Nunavut in FY2021).Footnote 40 In comparison, EI regular claims established in Quebec had the lowest average entitlement (29.3 weeks), followed by British Columbia (29.5 weeks), and Ontario and Yukon (both 29.6 weeks).

The average maximum entitlement of EI regular claims was higher for men, and for claimants between 45 and 54 years old. Long-tenured workers generally have higher maximum entitlements than frequent and occasional claimants, as they are more likely to accumulate hours of insurable employment well above the minimum requirements for EI regular benefits (consult table 16).

Table 16 – Average maximum entitlement and average actual durations of completed claims for Employment Insurance regular benefits by province or territory, gender, age and claimant category, Canada, FY2021
Category Average maximum entitlement (weeks) for claims established before March 15, 2020 Average maximum entitlement (weeks) for claims established in the second half of FY2021 Average actual duration (weeks) for claims established before March 15, 2020p Average actual duration (weeks) for claims established in the second half of FY2021p
Newfoundland and Labrador 39.6 50 30.0 7.6
Prince Edward Island 34.3 50 24.6 9.0
Nova Scotia 33.8 50 24.8 9.6
New Brunswick 34.8 50 24.0 8.9
Quebec 29.3 50 18.1 7.5
Ontario 29.6 50 20.2 8.9
Manitoba 30.7 50 21.6 9.4
Saskatchewan 33.3 50 23.6 10.3
Alberta 32.6 50 23.5 9.4
British Columbia 29.5 50 20.4 9.5
Yukon 29.6 50 20.6 10.3
Northwest Territories 33.3 50 26.7 11.3
Nunavut 39.2 50 33.6 8.4
Men 31.6 50 21.2 8.7
Women 30.0 50 20.9 8.6
24 years old and under 29.6 50 18.9 8.1
25 to 44 years old 31.0 50 20.3 8.6
45 to 54 years old 31.7 50 21.4 8.8
55 years old and over 31.1 50 22.8 8.9
Long-tenured workers* 33.3 50 19.7 7.9
Occasional claimants* 29.9 50 20.6 8.8
Frequent claimants* 31.1 50 23.7 11.2
Canada 31.1 50 21.1 8.6

Similar to the average maximum entitlement, the average actual duration of EI regular benefits completed during the reporting period in provinces and territories were also affected by regional labour markets and labour force characteristics, leading to variations across provinces and territories.

EI regular claims established prior to March 15, 2020 and completed in FY2021 in Nunavut and in Newfoundland and Labrador had the highest average actual duration (33.6 weeks and 30.0 weeks, respectively). All provinces in the Atlantic and Prairies had an average duration higher than the national average (21.1 weeks). In comparison, Quebec (18.1 weeks), followed by Ontario (20.2 weeks) and British Columbia (20.4 weeks) posted the lowest average actual duration.

By gender, the average actual duration of claims completed for men and women was almost the same, at 21.2 weeks and 20.9 weeks, respectively. In terms of age groups, older claimants were likely to have higher average actual duration than younger claimants were (consult table 16). Furthermore, concerning claimant categories, on average, frequent claimants (23.7 weeks) benefitted longer actual duration than occasional claimants (20.6 weeks) and long-tenured workers (19.7 weeks).

In terms of industry breakdown and during the same period, EI regular claims completed by claimants from Finance, insurance, real estate, rental and leasing sector reported, on average, the highest actual duration (24.6 weeks), followed by those from Agriculture, forestry and mining and oil and gas extraction (23.6 weeks). Moreover, claims established by unemployed individuals from the Educational services sector had the lowest average actual duration (14.8 weeks) due to the seasonal nature of this sector and the relatively short and well-defined “off-season” over the summer months (consult annex 2.6.2).

For claims completed that were established in the second half of FY2021, the maximum entitlement was the same (50 weeks) for all claims. For those that no longer had any activity as of March 31, 2021, their average actual duration was 8.6 weeks. This varied across provinces and territories, with Northwest Territories having the highest average actual duration (11.3 weeks), followed by Yukon and Saskatchewan both with 10.3 weeks. Men and women registered almost the same average actual duration, 8.7 weeks and 8.6 weeks, respectively. Older claimants (55 years old and over) and frequent claimants posted the highest average actual duration, with 8.9 weeks and 11.2 weeks, respectively. From an industry perspective, EI regular claims from the Information, culture and recreation sector had the greatest average actual duration (10.4 weeks), followed by those from Agriculture, forestry and mining and oil and gas extraction (10.2 weeks).

Proportion of Employment Insurance regular benefit weeks used

As with the duration of EI regular benefits, a few factors may influence the proportion of entitlement used by claimants; for instance, the number of hours of insurable employment and the regional unemployment rates. Claimants with greater hours of insurable employment and those residing in regions with lower unemployment rates have higher entitlements and are more likely to find employment following a job separation and before they exhaust their weeks of EI benefits. Therefore, they use a lower proportion of their maximum entitlement for EI regular benefits. Consequently, greater maximum entitlements are generally associated with lower proportions of regular benefits’ weeks used.

The average proportion of EI regular benefit weeks used is defined as the average number of weeks of EI regular benefits received by claimants as a share of their maximum entitlement.

For claims completed in FY2021 that were established before March 15, 2020, the average proportion of EI regular benefit weeks used was 70.3%. The highest levels occurred in Nunavut (86.4%), Northwest Territories (81.9%) and Newfoundland and Labrador (76.8%). These higher proportions of EI regular benefits’ weeks used were associated with EI regular claims with the highest entitlements, on average. Among provinces and territories, Quebec was the only one that registered a proportion below the national level, 65.5%.

From a gender perspective, women used slightly more of their entitlement of EI regular benefits compared to men (71.0% and 69.9%, respectively). This result contrasts with what is observed historically. Indeed, during the past 5 years men used a slightly higher proportion of their entitlement weeks when compared to women.

Furthermore, the average proportion of regular benefit entitlement used increased with age—with older claimants (aged 55 and over) using the highest proportion of their regular benefits entitlement (75.6%) and younger claimants (aged 24 years or less) using the lowest proportion (66.7%).

Long-tenured workers (60.7%) used a lower portion of their EI regular benefit entitlement than occasional (71.2%) and frequent claimants (78.7%) did.Footnote 41 This discrepancy between categories of claimants can be explained by the fact that long-tenured workers generally have stronger labour market attachment, tend to have more weeks of entitlement, and collect fewer weeks of benefits. As such, they use a lower proportion of their benefit weeks. This also applies to claimants working while on claim, as they may have a stronger labour market attachment and may also defer weeks of EI regular benefits—leading to a lower proportion of their entitlement weeks used compared to claimants who did not work while on claim (consult table 17).Footnote 42

For claims established and completed during the second half of FY2021, the average proportion of weeks of EI regular benefits used was 17.2%. As indicated above, these completed claims were relatively short. Statistics on weeks of benefits used based on more mature data will be presented in future years’ report. The average proportion of weeks used varied by province and territory, gender, age group and claimant category, with Territories (20.8%) and claimants aged 55 years and older (17.9%) using a greater proportion of their regular benefit weeks in their respective categories. Women and men used almost the same proportion of their regular benefit weeks in the second period of FY2021 (17.3% and 17.1%, respectively).

Table 17 – Proportion of Employment Insurance regular benefits’ weeks used by province or territory, gender, age, claimant category and working while on claim status, Canada, FY2021
Category Proportion of weeks of Employment Insurance regular benefits used for claims established before March 15, 2020p Proportion of weeks of Employment Insurance regular benefits used for claims established in the second half FY2021p
Newfoundland and Labrador 76.8% 15.2%
Prince Edward Island 74.4% 17.9%
Nova Scotia 75.7% 19.1%
New Brunswick 71.7% 17.8%
Quebec 65.5% 14.9%
Ontario 70.7% 17.9%
Manitoba 72.2% 18.8%
Saskatchewan 72.6% 20.6%
Alberta 74.0% 18.9%
British Columbia 71.1% 18.9%
Yukon 72.5% 20.5%
Northwest Territories 81.9% 22.6%
Nunavut 86.4% 16.8%
Men 69.9% 17.3%
Women 71.0% 17.1%
24 years old and under 66.7% 16.2%
25 to 44 years old 68.1% 17.3%
45 to 54 years old 69.5% 17.6%
55 years old and over 75.6% 17.9%
Long-tenured workers* 60.7% 15.9%
Occasional claimants* 71.2% 17.5%
Frequent claimants* 78.7% 22.4%
Not working while on claim 77.2% 16.9%
Working while on claim 64.2% 17.7%
Canada 70.3% 17.2%

Table 18 outlines the proportion of entitlement used, sorted by weeks of entitlement and regional unemployment rateFootnote 43 for claims completed in FY2021 that were established prior to March 15, 2020. The proportion of entitlement used generally fell as entitlement weeks increased, as claimants with shorter entitlement tend to use a greater proportion of their entitlement. As shown in Table 18, claimants with the lowest number of EI entitlement weeks (between 14 and 19 weeks) used 85.9% of their entitlement compared to claimants with the highest number of weeks of entitlement (45 weeks) who only used 58.3% of their entitlement in FY2021.

Furthermore, higher proportions of regular benefit weeks used were also associated with EI economic regions with higher unemployment rates. Indeed, the proportion of regular benefit weeks used generally increased with the regional unemployment rate. Regions with higher unemployment rates are often characterized by weaker labour market conditions. This is partly due to a greater importance of seasonal employment and therefore there is a larger share of frequent EI claimants in regions with high unemployment rates relative to EI economic regions with lower unemployment rates.

As illustrated in table 18, claimants in lower EI unemployment rate regions (6% or lower) used 69.4% of their weeks of entitlement compared to claimants in higher EI unemployment rate regions (13.1% and above), who used 75.2% of their entitlement.

Table 18 – Proportion of entitlement used by weeks of entitlement for EI regular benefits and regional rate of unemployment, Canada, FY2021
Category Proportion of entitlement used for claims established before March 15, 2020p
Between 14 and 19 weeks of entitlement 85.9%
Between 20 and 24 weeks of entitlement 81.5%
Between 25 and 29 weeks of entitlement 73.6%
Between 30 and 34 weeks of entitlement 68.6%
Between 35 and 39 weeks of entitlement 62.3%
Between 40 and 44 weeks of entitlement 62.9%
45 weeks of entitlement 58.3%
Unemployment rate in the EI economic region of 6.0% or less 69.4%
Unemployment rate in the EI economic region between 6.1% and 8.0% 70.3%
Unemployment rate in the EI economic region between 8.1% and 10.0% 66.9%
Unemployment rate in the EI economic region between 10.1% and 13.0% 70.2%
Unemployment rate in the EI economic region of 13.1% or more 75.2%
Canada 70.3%

2.2.5 Employment Insurance regular benefits and seasonal claimants

EI claimants who established at least 3 regular or fishing claims in the 5 years preceding the reference year, with at least 2 of these claims having started during the same period of the yearFootnote 44 as the current claim, are referred to as seasonal claimants. The definition of seasonal claimants is not exclusive of the definitions for other EI claimant categories.Footnote 45

The criterion that defines seasonal claimants is based on the timing of the current claims and previously established claims within past 5 years, which may or may not correspond with the timing of their seasonal layoff.

A total of 323,820 EI claims were established in the second half of FY2021Footnote 46 by seasonal claimants. Of these, 296,750 claims (91.6%) were for EI regular benefits and the remaining 27,070 claims were for EI fishing benefits.Footnote 47 The analysis presented in this subsection focuses only on seasonal regular claims.Footnote 48

Because EI regular claims in the reporting period could only be established during the second half of the fiscal year and were affected by simplified eligibility rules brought on by the temporary measuresFootnote 49 due to COVID-19, year-over-year comparison in the number of seasonal regular claims is not meaningful. Instead, this subsection mainly focuses on the distribution of claims across regions, and by gender and age groups. In addition, due to the seasonal pattern observed in the establishment of these claims,Footnote 50 only claims established in the third and fourth quarterFootnote 51 of previous fiscal years are considered.

The share of seasonal regular claims of all regular claims established in FY2021 was 12.0%, decreasing significantly from the level observed in the previous year (30.2%). Regular claims that could be identified as ‘seasonal’ remained relatively stable in FY2021 as they had to have a history of claims in the previous 5 years to meet the definition. During the same period, the number of EI regular claims established in the reporting year (2.47 million) increased by almost 1.8 times from the level observed in the previous year (1.37 million) notably because of the temporary measures that eased eligibility rules.

Table 19 outlines the number of EI seasonal regular claims in FY2021 and their share of total regular claims by regions, gender, age and industry. Generally, the share of seasonal regular claims of total regular claims are higher in the Atlantic provinces and Quebec, compared to the Western provinces and the territories. These regions also account for more than half of all seasonal regular claims in Canada. This is likely due to the composition of industries in these regions, which contains a large share of goods-producing industries, leading to a higher proportion of seasonal employment in these regions relative to the rest of the country. Among regions in FY2021, Quebec had the largest decrease in the share of seasonal regular claims of total regular claims from the previous year, followed by New Brunswick and Manitoba. The share of seasonal regular claims of total regular claims decreased significantly in FY2021 from the previous year for women, older claimants and those who worked in the services-producing industries (consult table 19).

Table 19 – Employment Insurance seasonal regular claims by region, gender, age and industry, Canada, FY1920 and FY2021
Category Seasonal regular claims (number) in the second half of FY2021 Seasonal regular claims as a share of total regular claims FY1920* Seasonal regular claims as a share of total regular claims Second half of FY2021 Change (% points) FY1920 to FY2021
Newfoundland and Labrador 24,750 44.6% 30.4% -14.2
Prince Edward Island 6,210 51.9% 33.0% -18.9
Nova Scotia 17,190 39.8% 21.1% -18.7
New Brunswick 26,070 48.0% 28.5% -19.5
Quebec 114,120 37.5% 17.5% -20.1
Ontario 60,960 26.1% 7.2% -18.9
Manitoba 7,290 28.8% 9.6% -19.2
Saskatchewan 7,430 20.8% 12.3% -8.5
Alberta 15,870 12.6% 5.3% -7.3
British Columbia 16,170 20.2% 6.3% -13.9
Territories 690 17.4% 11.6% -5.8
Men 230,780 30.8% 16.8% -14.0
Women 65,970 29.4% 6.0% -23.4
24 years old and under 7,590 6.5% 2.0% -4.5
25 to 44 years old 118,510 25.5% 11.4% -14.1
45 to 54 years old 63,800 36.0% 14.3% -21.7
55 years old and over 106,850 41.8% 17.7% -24.2
Goods-producing industries 169,270 34.6% 25.4% -9.3
Services-producing industries 116,380 27.9% 7.0% -21.0
Unclassified** 11,100 19.8% 8.3% -11.5
Canada 296,750 30.2% 12.0% -18.2

Of the 296,750 seasonal regular claims established in FY2021, the largest share (38.5%) was established in Quebec, followed by claims established in the Atlantic provinces (25.0%) and Ontario (20.5%). As illustrated in chart 10, the share of seasonal regular claims established in Quebec declined in FY2021 for the fourth consecutive year, whereas in Atlantic provinces and Ontario they have remained relatively unchanged. Notably, the share of seasonal regular claims established in the Western provinces reached the highest level (15.8%) in the past 10 years during the reporting period.

Chart 10 – Distribution of Employment Insurance seasonal regular claims across regions (third and fourth quarter for previous years and the second half for FY2021), Canada, FY1112 to FY2021
Chart 10 – Distribution of Employment Insurance seasonal regular claims across regions (third and fourth quarter for previous years and the second half for FY2021), Canada, FY1112 to FY2021 - Text description follows
Text description of Chart 10
Region FY1112 FY1213 FY1314 FY1415 FY1516 FY1617 FY1718 FY1819 FY1920 FY2021
Atlantic provinces 26.8% 25.9% 25.4% 25.1% 25.1% 23.5% 22.8% 23.6% 24.3% 25.0%
Quebec 41.5% 41.2% 41.1% 41.3% 40.9% 45.8% 44.7% 41.7% 39.5% 38.5%
Ontario 19.1% 20.1% 20.7% 20.9% 21.0% 21.3% 22.3% 22.2% 22.1% 20.5%
Western provinces 12.3% 12.6% 12.5% 12.5% 12.7% 9.2% 10.0% 12.3% 13.9% 15.8%
Territories 0.3% 0.2% 0.3% 0.2% 0.2% 0.2% 0.2% 0.2% 0.2% 0.2%
  • Note: Includes claims for which at least $1 of EI regular benefits was paid.
  • Source: Employment and Social Development Canada, Employment Insurance (EI) administrative data. Data are based on a 10% sample of EI administrative data.

Table 20 outlines the distribution of seasonal regular claims established by gender, age group and industry classification in the past 10 years. As mentioned, only claims established in the third and fourth quarter are considered for previous years so that their compositions are comparable with claims established in FY2021.

Table 20 – Distribution of Employment Insurance seasonal regular claims by gender, age and industry (third and fourth quarter for previous years and the second half for FY2021), Canada, FY1112 to FY2021
Category FY1112 FY1213 FY1314 FY1415 FY1516 FY1617 FY1718 FY1819 FY1920 FY2021 Change (% points) FY1920 to FY2021
Men 77.3% 77.4% 77.9% 78.5% 79.6% 78.7% 78.6% 78.6% 78.6% 77.8% -0.8
Women 22.7% 22.6% 22.1% 21.5% 20.4% 21.3% 21.4% 21.4% 21.4% 22.2% +0.8
24 years old and under 3.9% 3.8% 3.5% 3.5% 3.4% 3.0% 2.8% 2.5% 2.5% 2.6% 0.0
25 to 44 years old 38.3% 37.8% 38.0% 38.3% 38.5% 39.6% 39.5% 39.4% 39.0% 39.9% +0.9
45 to 54 years old 29.4% 28.6% 27.6% 26.6% 25.9% 24.8% 23.6% 23.1% 22.7% 21.5% -1.2
55 years old and over 28.4% 29.8% 30.9% 31.6% 32.1% 32.7% 34.1% 34.9% 35.8% 36.0% +0.3
Goods-producing industries 56.8% 55.8% 57.0% 55.8% 57.8% 55.5% 57.5% 58.4% 58.2% 57.0% -1.2
Services-producing industries 40.9% 40.1% 40.1% 38.8% 39.5% 39.7% 40.5% 40.2% 39.1% 39.2% +0.1
Unclassified* 2.3% 4.1% 2.8% 5.4% 2.7% 4.8% 2.0% 1.4% 2.7% 3.7% +1.0

Notably, the share of seasonal regular claims established by claimants aged between 45 and 54 years has been decreasing in the past 10 years, whereas the share of claims established by older claimants (aged 55 years and over) has been increasing during this period. Younger claimants (aged 24 years and under) accounted for only 2.6% of total seasonal regular claims in FY2021, slightly down from 3.9% observed a decade ago. Although younger individuals are more likely to work in seasonal jobs (consult the text box ‘Seasonal workers in the Labour Force Survey’ below), a larger share of them tend to quit jobs and return to school, which is an invalid reason for job separation under the Employment Insurance Act. Because of their ineligibility to qualify for EI regular benefits, these younger individuals are less likely to have established 3 EI regular claims in the past 5 years and meet the definition to be classified as seasonal claimants.

Not much variation in the share of claims across other categories was observed in FY2021 from the previous year, as well as over the past 10 years (consult table 20).

Seasonal workers in the Labour Force Survey

Every month, Statistics Canada provides information on employment, unemployment and other key labour market indicators by a variety of demographic characteristics through the Labour Force Survey (LFS). The LFS defines seasonal workers as those whose employment is in an industry where employment levels rise and fall with the seasons. This is different from the definition used for EI claim purposes, which is not related to a claimant’s industry of employment, but rather is based on the claimant’s recent history of EI regular or fishing benefits usage.

According to the LFS, there were 300,500 seasonal workers in Canada* for the full year in FY2021, down significantly (-25.8%) from the level observed in the previous year (405,100 seasonal workers). This is attributable to the labour market disruptions in the reporting period due to COVID-19. The number of seasonal workers decreased across all provinces in FY2021 compared with the previous year, with the most significant relative change observed in Quebec where seasonal employment was down by almost one-third (-32.0%) from the level observed in FY1920. The decrease in the number of seasonal workers in the services-producing industries was more significant than the decrease in the goods-producing industries (-27.6% and -22.4%, respectively). Seasonal employment in the Finance, insurance, real estate, rental and leasing industry (-46.9%), Other services except public administration industry (-45.6%) and the Accommodation and food services industry (-41.1%) were particularly hit by the disruptions caused by COVID-19.

Nationally, seasonal workers represented 2.0% of total employment and 17.3% of temporary employment in FY2021, down slightly from last year (2.5% and 19.6%, respectively). In Atlantic provinces, seasonal workers accounted for 4.5% of total employment in FY2021, down slightly from the previous year (5.5%). In comparison, seasonal workers accounted for only 1.9% of total employment in the Western provinces in FY2021.

Historically, younger individuals aged between 15 and 24 years are more likely to work in seasonal jobs, attributed to summer employment patterns for students. In FY2021, they represented 43.7% of total seasonal employment. Similar to the pattern observed for EI seasonal regular claims, men are over-represented in seasonal employment—in FY2021, they accounted for 65.5% of all seasonal employment, increasing slightly from the previous year (62.8%).

Seasonal employment is largely concentrated in the services-producing sector. In FY2021, slightly less than two-thirds (64.2%) of all seasonal jobs were in the services-producing sector. The Information, culture and recreation industry (14.9% of all seasonal jobs) and the Wholesale and retail trade industry (11.5% of all seasonal jobs) accounted for over a quarter (26.4%) of all seasonal jobs in Canada in FY2021. On the other hand, the Construction industry in the goods-producing sector accounted for nearly one-fifth (18.7%) of all seasonal jobs in FY2021, relatively unchanged from the previous year.

  • * Statistics Canada, Labour Force Survey, Table 14-10-0071-01.

Duration of Employment Insurance regular benefits among seasonal claimants

The average maximum entitlementFootnote 52 of seasonal regular claims that were established before March 15, 2020 and completedFootnote 53 in FY2021 was 30.9 weeks, whereas for claims established and completed in the second half of FY2021 it was 50.0 weeks. The increased entitlement for claims established and completed in the second half of FY2021 was attributable to the temporary measuresFootnote 54 introduced to facilitate access to EI benefits. The average maximum entitlement of non-seasonal claims that were established before March 15, 2020 and completed in FY2021 was 31.1 weeks.

The average actual durationFootnote 55 of seasonal regular claims established before March 15, 2020 and completed in FY2021 was 20.5 weeks, whereas for those established and completed in the second half of FY2021 it was 9.3 weeks. The average actual duration of non-seasonal regular claims established before March 15, 2020 and completed in FY2021 was 21.4 weeks, whereas for those established and completed in the second half FY2021, it was 8.5 weeks. The average actual duration of claims established and completed in the second half of FY2021 is likely underestimated.Footnote 56 The average maximum duration and the average actual duration of regular benefits are generally shorter for seasonal regular claimants than for non-seasonal regular claimants, reflecting the fact that seasonal claimants typically accumulate fewer hours of insurable employment prior to establishing a claim than non-seasonal claimants. However, the higher average actual duration for seasonal regular claims in the reporting fiscal year (20.5 weeks) compared to FY1920 (16.7 weeks) are likely due to the additional weeks of EI regular benefits provided to eligible seasonal claimants under current seasonal measures that have been in place since August 2018.Footnote 57

Current seasonal measure: Additional weeks of EI regular benefits for seasonal claimants in 13 EI economic regions*

To better support seasonal workers, the Government of Canada introduced seasonal measures under a pilot project (no. 21) in August 2018. These seasonal measures provide 5 additional weeks of EI regular benefits to eligible seasonal claimants in 13 EI economic regions**, up to a maximum of 45 weeks of EI regular benefits in total. Under this measure, eligible seasonal claimants in these 13 EI economic regions who start a benefit period between August 5, 2018 and October 29, 2022 may receive additional weeks of EI regular benefits.***

Of the 252,000 eligible EI seasonal regular claims that were established on or after August 5, 2018 and were completed by March 31, 2021 in these 13 EI economic regions, a total of 106,500 claims (42.3%) received additional weeks of EI regular benefits under the current seasonal measure. The largest share of these claims that received additional weeks was in Central Quebec (17.7%), followed by Restigouche-Albert (14.5%), Newfoundland and Labrador (14.4%) and Lower Saint Lawrence and North Shore (12.4%). Together, these EI economic regions accounted for almost 3 in 5 (59.0%) of the total seasonal regular claims that received additional weeks. Men accounted for almost two-thirds (65.6%) of these claims while almost half of them (49.3%) was established by older claimants aged 55 years and over. Around 1 in 5 (20.5%) of the claims that received additional weeks were established by claimants who had worked in the Construction industry. Among services-producing industries, claimants who had worked in the Accommodation and food services industry accounted for almost 1 in 10 claims (9.2%) that received additional weeks.

Around two-thirds (66.4%) of the completed seasonal claims received the full additional 5 weeks. On average, eligible seasonal claims in these 13 EI economic regions received 4.2 additional weeks of EI regular benefits. The additional number of benefit weeks received was identical for men and women, and across different age groups. Claimants who had worked in the Educational services industry received the highest average additional weeks of benefits (4.4 weeks) while those who had worked in the Manufacturing industry had the lowest (4.0) average weeks. Overall, seasonal regular claims that received additional weeks of benefits under the seasonal measure and were completed in FY2021 received 30.7 weeks of EI regular benefits in total, compared with the average of 19.7 weeks received by seasonal regular claims completed in FY2021 in the same 13 EI economic regions that were eligible for additional weeks but did not receive any.

By the end of FY2021, a total of $181.8 million in additional benefits had been paid to eligible seasonal claims that received additional weeks under the seasonal measure. On average, each eligible claim received $1,707. Claims established by men received almost 1.3 times the additional amount received by women ($1,853 and $1,429, respectively). Seasonal claims established by those who had worked in the goods-producing industries received $1,857 on average, compared with the average of $1,558 received by those who had worked in the services-producing industries. Among all industries, seasonal claims established by individuals who had worked in the Mining, oil and gas extraction industry received the highest amount on average ($2,067).

  • * Results presented here are based on a 100% sample of Employment Insurance (EI) administrative data. Data are preliminary and are as of October 2021.
  • ** These selected EI economic regions are: Newfoundland-Labrador (excluding St. John’s), Charlottetown, Prince Edward Island, Eastern Nova Scotia, Western Nova Scotia, Madawaska-Charlotte, Restigouche-Albert, Gaspésie-Îles-de-la-Madeleine, Central Quebec, North Western Quebec, Lower Saint Lawrence and North Shore, Chicoutimi-Jonquière and Yukon (excluding Whitehorse).
  • *** Except for EI regular claims established between September 27, 2020 and September 25, 2021, during which period no additional weeks of EI regular benefits under the current seasonal measure were provided. Claims established during this period were entitled to a maximum of 50 weeks of EI regular benefits under the temporary measures introduced to facilitate access to EI benefits following the economic and labour market disruptions caused by the COVID-19 pandemic. Consult section 2.0 for a list of these temporary measures. In addition, the Canada Emergency Response Benefit (CERB) provided up to 28 weeks of benefits between March 15, 2020 and October 3, 2020. During this period no EI regular claims could be established, and therefore no additional weeks of benefits were provided under the current seasonal measure.

Overlapping definitions of seasonal and frequent claimants

Frequent claimants are those who have had 3 or more regular or fishing claims and have collected benefits for more than 60 weeks in total within the past 5 years. There is a significant overlap between the definition of frequent and seasonal claimants.Footnote 58

In FY2021, there were 289,080 EI regular claims that were established by frequent claimants (compared with 296,750 seasonal regular claims). This suggests that many seasonal regular claimants collect less than 60 weeks of EI regular benefits over the course of 5 fiscal years, while a large proportion of frequent claimants can also be considered seasonal. This is illustrated in chart 11—in FY2021, the number of claims established by claimants who could be classified as both seasonal and frequent was 203,640, more than twice as many claims as those established by seasonal claimants who were non-frequent (93,110 claims).

Chart 11 – Distribution of Employment Insurance regular claims established by seasonal and/or frequent* claimants, Canada, FY2021
Chart 11 – Distribution of Employment Insurance regular claims established by seasonal and/or frequent* claimants, Canada, FY2021 - Text description follows

Text description of Chart 11

Category Level of claims Share of total frequent and seasonal claims
Frequent, non-seasonal 85,440 22.4%
Frequent and seasonal 203,640 53.3%
Non-frequent, seasonal 93,110 24.4%
  • Note: Includes claims for which at least $1 of EI regular benefits was paid.
  • * Consult annex 2.1 for definitions of frequent and seasonal claimants referenced in this chart.
  • Source: Employment and Social Development Canada, Employment Insurance (EI) administrative data. Data are based on a 10% sample of EI administrative data.

When the 2 non-overlapping populations by claimant type (the frequent, non-seasonal claimants and the non-frequent, seasonal claimants) are characterized in terms of average duration, proportion of regular entitlement weeks paid and exhaustion rate, some differences can be observed. Among seasonal claimants in FY2021, those who could also be classified as frequent claimants received, on average, EI regular benefits for a much longer duration, used a greater proportion of their regular entitlement weeks and were more likely to exhaust their entitlement than their non-frequent counterparts. However, once defined as frequent claimants, the differences in average duration, proportion of regular entitlement weeks paid and exhaustion rate between seasonal and non-seasonal claimants become less significant (consult table 21). In the reporting year, claimants who could be classified as both frequent and seasonal were less likely to exhaust their EI regular benefits compared to those who were frequent and non-seasonal. This was likely due to the current seasonal measures that provided additional weeks of EI regular benefits to eligible seasonal claimants in 13 EI economic regions.

Table 21 – Characteristics of completed Employment Insurance regular claims by frequent and/or seasonal* claimants, Canada, FY2021
Claimant type Average duration of EI regular benefits (in weeks)p Proportion of regular benefits paid (%)p Exhaustion rate (%)p
Frequent, non-seasonal 22.3 72.3% 35.3%
Frequent and seasonal 22.5 73.2% 27.7%
Non-frequent, seasonal 13.8 46.5% 12.7%

2.2.6 Exhaustion of Employment Insurance regular benefits

As mentioned in subsection 2.2.4, entitlement for EI regular benefits depends on 2 factors—the regional unemployment rate where the applicants lived at the time of establishing the claim, and the number of hours of insurable employment accumulated in the previous 52 weeks or since the establishment of their last claim, whichever is shorter. Entitlement for claims established prior to September 27, 2020 (first half of FY2021) generally ranged from 14 weeks to a maximum of 45 weeks.Footnote 59 For claims established on or after September 27, 2020 (second half of FY2021), the maximum entitlement was increased to 50 weeks as part of the EI temporary measures (consult section 2.0).

Claimants have exhausted their entitlement to EI regular benefits when the number of weeks of benefits received (actual duration) equals the entitlement available over the course of the benefit period (the period during which an EI claimant can receive EI benefits). The incidence of exhaustion of EI regular benefit entitlement can inform analysis related to the adequacy of EI regular benefits provided to those looking for suitable employment following a job separation.

Since a claim must be completedFootnote 60 in order to determine whether the entitlement is exhausted or not, the analysis in this section focuses on EI regular claims completed during FY2021, regardless of their start date.

Entitlement exhaustion of Employment Insurance regular benefits

Of the total EI regular claims completed in the reporting fiscal year that were established before March 15, 2020, 37.0% (or 362,600) exhausted their entitlement, slightly higher than the exhaustion rate of 33.1% for EI regular claims completed in FY1920. Given the entitlement was 50 weeks, no EI regular claim established in the second half of FY2021 had exhausted its entitlement before March 31, 2021. As a result, the analysis of the entitlement exhaustion of EI regular benefits focused only on completed claims established before March 15, 2020.

The high proportion of EI regular claims completed in FY2021 with entitlement exhaustion can be attributed in part to a substantial economic slowdown observed beginning in the last quarter of FY1920.

In FY1920, the number of EI regular claims increased by 5.8%, with most of this increase occurring during the last quarter of the fiscal year. Indeed, in March 2020, employment fell by almost 1 million and the unemployment rate increased to 7.9% because of the COVID-19 pandemic. Almost all Canadian industries were affected by the COVID-19 economic shutdown. Because of the sharp decline in labour market activity starting in March 2020 and the high unemployment rates, unemployed individuals who received EI regular benefits following a job separation were not able to find employment as quickly as during stable economic times. This is reflected by the upward trend observed for the entitlement exhaustion rate in FY2021.

During the reporting period, the entitlement exhaustion rate varied across provinces and territories. Nunavut, Northwest Territories and Alberta registered the highest entitlement exhaustion rates (67.4%, 58.6% and 45.9% respectively). Conversely, Quebec and Atlantic Canada posted the lowest entitlement exhaustion rates (consult table 22).

Generally, claims established by women tend to have a higher entitlement exhaustion rate compared to those established by men. This held true in FY2021, with an entitlement exhaustion rate of 38.9% for women and 35.9% for men. This may be due to the fact that women, on average, tend to qualify for fewer weeks of entitlement of EI regular benefits. A higher proportion of women also work in part-time and/or temporary jobs than men, and thus accumulate, on average, fewer hours of insurable employment.

By age group, claimants aged 55 and over had the highest entitlement exhaustion rate (40.2%), followed by those aged 24 and under (39.1%). These claimants tend to exhaust their entitlement more often, which may reflect the challenges they face in securing new employment following a job loss. In comparison, claimants between 45 and 54 years old had the lowest entitlement exhaustion rate (34.3%), followed by those aged 25 to 44 (35.8%).

Occasional claimants tended to exhaust their entitlement more often (42.0%) than frequent claimants (32.1%) and long-tenured workers (31.3%), both of whom had lower exhaustion rates than the national level (37.0%).

Table 22 – Entitlement and benefit period exhaustion rates of completed claims for Employment Insurance regular benefits by province or territory, gender, age and claimant category*, Canada, FY2021
Category Entitlement exhaustion rate Claims established before March 15, 2020p Benefit period exhaustion rate Claims established before March 15, 2020p
Newfoundland and Labrador 32.7% 29.4%
Prince Edward Island 34.2% 24.4%
Nova Scotia 39.3% 24.2%
New Brunswick 29.5% 27.5%
Quebec 29.7% 26.6%
Ontario 41.1% 26.1%
Manitoba 39.6% 28.4%
Saskatchewan 41.3% 26.2%
Alberta 45.9% 28.1%
British Columbia 42.4% 28.4%
Yukon 41.4% 26.1%
Northwest Territories 58.6% 19.5%
Nunavut 67.4% 23.9%
Men 35.9% 25.6%
Women 38.9% 29.3%
24 years old and under 39.1% 23.7%
25 to 44 years old 35.8% 28.0%
45 to 54 years old 34.3% 28.5%
55 years old and over 40.2% 25.0%
Long-tenured workers 31.3% 30.1%
Occasional claimants 42.0% 26.5%
Frequent claimants 32.1% 24.2%
Canada 37.0% 26.9%

Entitlement exhaustion versus benefit period exhaustion

While claims may end when the number of weeks of benefits received equals the entitlement over the course of the benefit period, they may also end when the benefit period ends before all potential regular benefit weeks of entitlement have been paid.Footnote 61 When this occurs, unless the claimant has stopped filing EI biweekly reports,Footnote 62 the claim is considered to have exhausted its benefit period. Generally, the benefit period exhaustion rate is lower than the entitlement exhaustion rate.

In FY2021, 26.9% of all completed EI regular claims established before March 15, 2020 exhausted their benefit period (consult table 22). At the time of analysis, no EI regular claim established during the second half of FY2021 had exhausted its benefit period by March 31, 2021. As a result, the benefit period exhaustion analysis only focused on completed claims established before March 15, 2020.

Example: Entitlement exhaustion versus benefit period exhaustion

David works as a full-time sales person at a car dealership in Saskatoon, Saskatchewan. Due to unfavourable economic conditions, car sales in Saskatoon have plummeted and he is laid off on September 6, 2019. Following the job separation, David applies for EI regular benefits. After carefully going through his application, Service Canada decides that David is eligible and entitled to receive 19 weeks of EI regular benefits based on his accumulated hours of insurable employment during the qualifying period and the regional unemployment rate. Service Canada establishes David’s benefit period (during which benefits may be collected) starting the week of September 22, 2019 for a length of 52 weeks. David starts receiving EI regular benefits in the week staring September 22, 2019.

Scenario: Entitlement exhaustion

David is unable to find suitable employment for the next 19 weeks since starting to receive EI regular benefits. As of February 1, 2020, he has received his full entitlement of 19 weeks of EI regular benefits. In this situation, David is said to have exhausted his regular benefit entitlement as the number of weeks of benefits received equals the entitlement available during the benefit period. This is illustrated below.

Figure 1

Scenario: Entitlement exhaustion - Text description follows
Text description of figure 1

David’s full entitlement = actual duration received = 19 weeks

September 6, 2019: David loses his job

September 22, 2019: David starts to receive EI regular benefits

February 1, 2020: David reaches the end of his entitlement

Scenario: Benefit period exhaustion

In this scenario, David started receiving EI regular benefits in the week starting September 22, 2019 and continued for the next 15 weeks until January 4, 2020. At that point, David decided to switch to parental benefits, as he became a parent on December 30, 2019. David shared his parental benefits with his spouse and received benefits for the next 37 weeks until September 19, 2020. David also found new employment as of September 20, 2020. As David’s benefit period ended before he could collect all 19 weeks of EI regular benefits that he was entitled to, in this case David is said to have exhausted his benefit period. This is illustrated below.

Figure 2

Scenario: Benefit period exhaustion
Text description of figure 2

September 6, 2019: David loses his job

September 22, 2019: David starts to receive EI regular benefits

January 4, 2020: David switches to EI parental benefits

September 19, 2020: David’s benefit period ends; he has 4 weeks of uncollected EI regular benefits

The circumstances that result in benefit period exhaustion are generally different from those associated with entitlement exhaustion. Many variables influence benefit period exhaustion, including regular benefit entitlement, weeks worked while on claim (leading to deferred benefit weeks) and the use of special benefits (adding another type of entitlement to the claim). Table 23 outlines different characteristics of completed EI regular claims by exhaustion type in the reporting year. For instance, when completed EI regular claims are categorized by their seasonality status, seasonal claims are seen to have lower entitlement exhaustion rates than non-seasonal claims, but this result is reversed when benefit period exhaustion is considered. This implies that seasonal claimants are less likely to collect EI regular benefits for the full duration of their entitlement than non-seasonal claimants, most likely due to the predictability of their work pattern.Footnote 63

In FY2021, completed EI regular claims established in EI economic regions with unemployment rates of 6.0% or less had, on average, the highest entitlement exhaustion rate (38.5%), while those established in EI economic regions with unemployment rate between 8.1% and 10.0% had, on average the highest benefit period exhaustion rate (33.6%). Furthermore, a much greater proportion of claims that exhausted the benefit period included at least 1 week worked while on claim (68.6%) compared with claims that exhausted their entitlement (34.3%). This is likely due to the Working While on Claim provision that allows claimants to defer weeks of entitlement to be used later in the benefit period. Claims that exhausted the benefit period through Working While on Claim had, on average, a greater number of weeks worked while on claim (12.8 weeks) compared with claims that exhausted their entitlement (9.4 weeks) (consult table 23).

Because a larger share of claims that exhausted their benefit period also worked while on claim, claimants who exhausted their benefit period are thus more likely to accumulate enough hours of insurable employment during their benefit period to meet the eligibility requirements to establish a new claim following the end of their claim. As a result, a much greater proportion of claimants who exhausted their benefit period requalified for a new claim within 4 weeks following the termination of their claim (39.9% in FY2021 compared with 8.8% of completed claims that exhausted their entitlement).

In FY2021, the share of completed EI regular claims combined with EI special benefits that exhausted their benefit period (23.7%) was greater compared with mixed claims that exhausted their entitlement (13.3%). Claims that exhausted their benefit period also received fewer weeks of EI regular benefits (17.8 weeks) compared with claims that exhausted their entitlement (27.2 weeks). Completed EI regular claims that exhausted their benefit period used, on average, just over half (55.4% in FY2021) of their entitlement (consult table 23).

Table 23 – Completed Employment Insurance regular claim characteristics by exhaustion type, Canada, FY2021
Category Entitlement exhaustion for claims established before March 15, 2020P Benefit period exhaustion for claims established before March 15, 2020P
Exhaustion rate – overall 37.0% 26.9%
Exhaustion rate – seasonal claims 25.0% 31.6%
Exhaustion rate – non-seasonal claims 42.4% 24.7%
Regional unemployment rate at the time of claim establishment: 6.0% or less 38.5% 25.1%
Regional unemployment rate at the time of claim establishment:6.1% to 8.0% 38.4% 28.5%
Regional unemployment rate at the time of claim establishment:8.1% to 10.0% 33.4% 33.6%
Regional unemployment rate at the time of claim establishment:10.1% to 13.0% 32.4% 28.6%
Regional unemployment rate at the time of claim establishment:13.1% to 14.0% 29.3% 23.5%
Regional unemployment rate at the time of claim establishment:14.1% or above 31.6% 30.0%
Proportion of claims involving at least 1 week worked while on claim 34.3% 68.6%
Requalification rate for EI regular benefits* 8.8% 39.9%
Average weeks worked while on claim** 9.4 12.8
Average weeks of EI regular benefits paid 27.2 17.8
Share of mixed claims (EI regular and special benefits) 13.3% 23.7%
Average proportion of regular entitlement used 100.0% 55.4%

2.2.7 Working while on claim

In addition to providing temporary income support to eligible unemployed contributors, the Employment Insurance (EI) program is also designed to encourage claimants to accept available jobs, maintain their skills and remain connected to the labour market while they receive EI regular benefits. The Working While on Claim (WWC) provision of the Employment Insurance Act does this by allowing claimants to earn additional employment income while on claim. The WWC provision applied to all types of EI benefits in FY2021.

The WWC provision, which previously existed under legislation or pilot projects,Footnote 64 determines how EI benefits are adjusted to reflect employment income earned while being on claim. It allows claimants to keep their employment earnings while continuing to receive a portion of their EI benefits, up to a limit after which benefits are reduced to zero. If benefits are reduced to zero, the week of entitlement is deferred and can be used later during the benefit period.Footnote 65

Under WWC, claimants can keep 50 cents of their EI benefits for every dollar earned while on claim, up to a maximum of 90% of the average weekly insurable earnings used to calculate their weekly benefit rate, before benefits are deducted dollar-for-dollar.Footnote 66

Some eligible claimantsFootnote 67 may choose a temporary alternate earnings rule that allows them to earn $75 per week or 40% of weekly benefits, whichever is greater, without their EI benefits being reduced. Any amount earned above is deducted from their benefits dollar-for-dollar. This alternate earnings rule was in place for a 3-year transition period and ended on August 14, 2021.

Example: Working while on claim (illustrative example)

Sophia used to work full-time at a construction company where she earned $600 per week before getting laid off due to a reduction in workload. Following the job loss, she applies for EI regular benefits and her weekly benefit rate is calculated to be $330 (55% of $600). However, after a few weeks she finds part-time employment at a local plumbing company where she can work 3 days each week and earn $350 per week.

If Sophia decides to accept the part-time job, she simply needs to declare her earnings on her bi-weekly EI report. In that case, her weekly EI regular benefits are reduced by $175 or 50 cents for every dollar she earns at her part-time job ($350 divided by 2). This would bring her total weekly EI regular benefits to $155 ($330-$175=$155).

In the end, under the working while on claim provision, Sophia can take home $505 in total weekly income ($155 in weekly EI regular benefits and $350 from her part-time work), compared to the $330 from EI regular benefits if she decides not to accept the part-time employment.

This subsection focuses on claims and their beneficiaries who reported employment income from part-time or full-time work in at least 1 week while on claim, regardless of whether the EI benefits paid for those weeks were completed in full, partial or zero. To make the text easier to read, these claims and their beneficiaries are referred to in this subsection as having "at least 1 week worked while on claim" even if the week or weeks of work were partially completed (for example, 2 days of work). It is also important to note that the WWC provisions also apply to many other forms of income, such as pensions or severance pay, which are not included in the results presented.

Number of Employment Insurance regular claims and claimants working while on claim

The use of the WWC provision is reported using 2 different but complementary approaches. The first approach is based on EI claimants who had an open regular claim during the reporting fiscal year, regardless of when their claim was established. This focuses on the WWC activities in the fiscal year under review and therefore better reflects the labour market conditions and prevailing WWC provisions during the reporting period. The second approach is based on regular claims completed in the reporting fiscal year. This provides a better estimate of the relative incidence of WWC as it takes into consideration the entire duration of the claim and not only a specific period (such as the reporting fiscal year, as done under the first approach).

Of all EI regular benefit claimants who had an open claim in FY2021, 1,161,010 (39.5% of total) worked at least 1 week while on claim during the fiscal year (consult table 24). This share (39.5%) is lower than the levels observed in past few years (around 43.0%), likely due to the labour market disruptions caused by the COVID-19 restrictions for most of the first half of the reporting fiscal year. In comparison, 49.4% of all completed regular claims included at least 1 week worked while on claim in FY2021. In general, the claimant-based volumes are higher than the claim-based ones as the first approach, as already explained, accounts for all claimants with an open claim regardless of their establishment date, whereas the latter approach considers only those claims completed during the fiscal year. In addition, the significantly higher number of claimants with an open claimFootnote 68 in FY2021 reflects the temporary measuresFootnote 69 put in place to qualify for EI benefits in the second half of FY2021, as well as improved labour markets conditionsFootnote 70 following the gradual lifting of COVID-19 pandemic restrictions that were established in March 2020.

Table 24 — Number and share of regular Employment Insurance (EI) claimants working at least 1 week while on claim and of completed EI regular claims with at least 1 week worked while on claim, by region, gender, age and seasonality, Canada, FY2021
Category Claimants with an open claim during the fiscal year who have worked at least 1 week while on claim during the fiscal year (number) Claimants with an open claim during the fiscal year who have worked at least 1 week while on claim during the fiscal year (share) Completed claims with at least 1 week worked while on claim over a claim’s life (number)P Completed claims with at least 1 week worked while on claim over a claim’s life (share) P
Newfoundland and Labrador 47,630 49.9% 35,720 59.5%
Prince Edward Island 9,120 41.5% 6,560 47.8%
Nova Scotia 42,840 43.0% 28,030 51.8%
New Brunswick 51,810 48.2% 36,580 57.2%
Quebec 341,000 44.2% 243,970 55.0%
Ontario 360,610 36.3% 181,210 44.1%
Manitoba 33,640 36.4% 19,640 44.9%
Saskatchewan 26,050 34.4% 16,680 42.8%
Alberta 124,880 34.8% 69,590 44.1%
British Columbia 121,630 38.7% 68,940 48.4%
Territories 1,800 24.1% 1,200 32.4%
Men 611,000 37.1% 433,380 47.6%
Women 550,010 42.6% 274,740 52.5%
24 years old and under 166,190 38.9% 80,600 46.8%
25 to 44 years old 526,720 42.1% 339,450 52.5%
45 to 54 years old 245,570 45.4% 160,620 57.1%
55 years old and over 222,530 31.0% 127,450 38.3%
Seasonal* 207,700 53.8% 211,210 60.4%
Non-seasonal* 953,310 37.4% 496,910 45.9%
Canada 1,161,010 39.5% 708,120 49.4%

The proportion of regular benefit claimants (or completed claims) with at least 1 week worked while on claim varies by, among other things, region and industry, which may be partly explained by local labour market conditions in the regions where the claimants resided. Generally, regions that have a higher proportion of seasonal claimants have greater shares of EI regular benefit claimants who worked at least 1 week while on claim. This may be due in part to the limited availability of work during the “off-peak season” and better re-employment opportunities should the benefit period of claimants exceed the “off-peak season” duration. In FY2021, the Atlantic provinces (46.6%) and Quebec (44.2%), and the Educational services industry (54.3%) as well as the Construction industry (45.3%), which had higher proportions of seasonal claimants, had relatively higher proportion of claimants who worked at least 1 week while on claim.

Weeks worked while on claim

This subsection analyzes the proportion and the average number of weeks worked while on claim. It examines whether employment income was reported during a week in which a claimant was entitled to receive EI regular benefits.

The first reported measure is the proportion of weeks worked while on claim among weeks for which claimants were entitled to receive EI regular benefits in the reporting fiscal year (regardless of the establishment date of the claim). It reflects the relative frequency of WWC usage among regular claimants, is indicative of local labour market conditions and WWC provisions in effect during the reporting period. The proportion of weeks worked while on claim was 20.5% nationally in FY2021, down from the 23.6% observed in the previous year (consult table 25). This decline is likely due to the economic and labour market disruptions due to COVID-19 in the reporting fiscal year. In addition, a lower share of seasonal claimantsFootnote 71 among EI regular claimants in FY2021 may have also contributed to the decrease in the proportion of weeks worked while on claim in the reporting year. Notably, the proportions of weeks worked while on claim went down by 4.3 percentage points among seasonal claimants whereas it remained relatively unchanged among non-seasonal claimants (-1.0 percentage points). This difference points out the increased difficulty of finding employment for seasonal claimants while on claim in an already disrupted labour market than their non-seasonal counterparts. This is also reflected across regions—the proportions of weeks worked while on claim decreased in FY2021 in the Atlantic provinces and Quebec, which account for more than half of all seasonal claimants in Canada. Conversely, these proportions increased slightly in FY2021 in the Western provinces which account for a comparatively lower share of seasonal claimants.Footnote 72

The second measure is the average number of weeks worked while on claim for EI regular claims completed during the fiscal year with at least 1 week of work during the entire claim period. This measure of WWC frequency is based on the entire duration of the claim, rather than a specific reference period. In FY2021, the average number of weeks worked while on claim was 9.2 weeks, down slightly from the previous year (consult table 25). This is likely due to the economic and labour market disruptions because of COVID-19 restrictions established in March 2020.

An analysis by demographic characteristics shows that the proportion of weeks worked while on claim varied in the same way as the proportion of claimants who worked at least 1 week while on claim. Seasonal claimants, women, claimants aged 25 to 44 and 45 to 54 years, and those in the Atlantic provinces and Quebec had higher proportions of weeks worked while on claim as well as proportions of claimants who worked at least 1 week while on claim than the national average in FY2021 (consult table 24 and table 25). This trend has been generally consistent with previous years.

Table 25 — Proportion of weeks worked while on claim among weeks for which claimants were entitled to receive EI regular benefits, and average number of weeks worked while on claim for regular claims completed with at least 1 week of work, by region, gender, age and seasonality, Canada, FY1920 and FY2021
Category Proportion of weeks worked* (FY1920) Proportion of weeks worked* (FY2021) Change (% points) Average number of weeks worked (FY1920) r Average number of weeks worked (FY2021) P Change (number of weeks)
Newfoundland and Labrador 27.6% 24.1% -3.4 16.2 14.8 -1.4
Prince Edward Island 22.4% 22.0% -0.4 12.1 12.1 0.0
Nova Scotia 25.3% 24.2% -1.2 12.9 12.5 -0.4
New Brunswick 30.4% 28.2% -2.2 15.4 14.8 -0.6
Quebec 33.1% 25.4% -7.7 12.8 10.8 -2.1
Ontario 17.2% 17.3% +0.1 8.0 6.8 -1.1
Manitoba 12.6% 15.1% +2.5 6.1 5.7 -0.3
Saskatchewan 12.8% 15.3% +2.5 6.8 6.6 -0.2
Alberta 14.3% 15.5% +1.2 7.1 6.2 -1.0
British Columbia 19.4% 20.7% +1.3 8.2 7.4 -0.8
Territories 10.1% 8.5% -1.7 6.2 6.1 -0.1
Men 22.6% 18.4% -4.2 11.3 9.6 -1.6
Women 25.3% 23.5% -1.8 9.9 8.6 -1.3
24 years old and under 21.9% 19.2% -2.7 8.9 6.4 -2.4
25 to 44 years old 25.1% 21.5% -3.6 9.9 8.6 -1.3
45 to 54 years old 29.5% 25.7% -3.8 12.1 10.7 -1.4
55 years old and over 17.3% 16.0% -1.4 11.8 10.9 -0.9
Seasonal** 30.5% 26.3% -4.3 12.1 12.3 +0.2
Non-seasonal** 20.4% 19.4% -1.0 9.9 7.9 -2.0
Canada 23.6% 20.5% -3.1 10.7 9.2 -1.5

Weekly income associated with working while on claim

As outlined in table 26, there is a difference between the average weekly income of claimants who worked while on claim and those who did not. For EI regular claims completed in FY2021, claimants who worked while on claim had lower average weekly EI regular benefits ($369) for the entire claim period compared to the average weekly EI regular benefit of those who did not work ($490). However, claimants who worked while on claim had significantly higher average weekly total income ($673) compared to that of those who did not work while on claim ($490). When only the weeks worked were considered, claimants who worked while on claim received an average of $790 per week in FY2021 (consult table 26).

Table 26 — Average weekly income associated with completed Employment Insurance regular claims by working while on claim status, Canada, FY2021
Income type Claims without working while on claim Claims with working while on claim (all weeks*) Claims with working while on claim (weeks worked only**)
Average weekly EI regular benefits $490 $369 Not available
Average weekly employment earnings n/a $304 $790
Average weekly total income (EI regular benefits and employment earnings) $490 $673 Not available

2.3 Employment Insurance support while on training

In this section

Some EI program flexibilities allow unemployed EI claimants to train and get the skills they need to succeed in the labour market. Individuals who qualify for EI regular benefits may pursue training under different scenarios.

A claimant may be referred to training by a designated authority, such as a province, territory or Indigenous organization. Such training may be funded through provincial and territorial Labour Market Development Agreements (LMDA), or it may be self-funded by the claimant. In both situations, the provincial or territorial government must agree that the desired training is a reasonable part of the claimant’s return-to-work action plan. In these cases, claimants continue to receive EI regular benefits while they upgrade their skills. Consult Chapter III for more information on LMDAs.

If claimants decide on their own to take training, they must declare their training, prove that they are still able and willing to work, and are continuing to look for a job to continue receiving EI regular benefits. They must be ready to work if they receive a job offer, and to adjust or cancel their training plan if necessary. Service Canada assesses these situations on a case-by-case basis, taking into account the individual claimant’s circumstances.

Through Skills Boost, EI regular claimants who are long-tenured workers and wish to self-fund full-time training at an approved institution can request permission directly from Service Canada to continue receiving EI regular benefits while taking training that would otherwise restrict their ability to meet program requirements (that is, searching and being available for work). Skills Boost also introduced measures that took effect August 1, 2018, to provide enhanced Student Financial Assistance targeting working or unemployed Canadians looking to return to school to upgrade their skills.

Subsection 2.3.1 examines support for apprentices and subsection 2.3.2 discusses the training permission provided by Service Canada.

2.3.1 Employment Insurance support for apprentices

For many skilled trades, apprenticeship is the path to gain the skills and experience that are necessary for certification and to participate fully in the labour market. In Canada, the apprenticeship system is an industry-driven learning system that combines on-the-job and technical training. Each province or territory is responsible for apprenticeship training within its jurisdiction. As a result, apprenticeship programs in Canada, including the duration and delivery method of technical training, vary across trades and across provinces and territories.

In Quebec for instance, apprentices generally complete all of their technical training at a college (CEGEP) or at a training institution before beginning on-the-job training. In the rest of Canada, apprentices start with on-the-job training followed by technical training through a variety of approaches. These include in-class learning, self-learning, distance learning, night classes or day release programs.

In most jurisdictions, to enter an apprenticeship program, a prospective apprentice must be at least 16 years old and have successfully completed Grade 12 or have an equivalent amount of work experience or related education. In addition, the potential apprentice must find a job with an employer who will sponsor and train him or her under the mentorship of a qualified person.

To help EI contributors continue their apprenticeship and become certified journeypersons or tradespeople, the EI program offers temporary income support to those who are unemployed and attending full-time technical training (sometimes referred to as block-release training). To qualify, they must meet EI regular benefits eligibility requirements,Footnote 73 and their respective province, territory or Indigenous organization must have referred them to training under section 25 of the Employment Insurance Act for each block of full-time technical training that is required as part of their apprenticeship. Employers may also offer their apprentices Supplemental Unemployment Benefit (SUB) plans to increase their weekly income during their periods of technical training, up to 95% of the apprentice’s normal weekly earnings.Footnote 74

Apprentices can apply for EI benefits up to 7 days before their last day of work and they are only required to serve 1 waiting period for the full duration of their apprenticeship, even if it involves multiple blocks of full-time technical training, as long as they remain in the same apprenticeship program.

To help ensure that apprentices receive EI benefits without delay while they attend full-time technical training, their province, territory or Indigenous organization provides them with a special reference code issued for each block of full-time technical training. This code facilitates faster processing and payment of their EI benefits and helps speed up payment to apprentices.

Apprentices may be entitled to receive financial support under Part II of the Employment Insurance Act,Footnote 75 which is delivered by the provinces and territories (under the Labour Market Development Agreements) and Indigenous organizations (under the Indigenous Skills and Employment Training Program). These EI benefits help cover accommodation, childcare, transportation and other costs incurred while attending technical training. Other financial support from the Government of Canada is also available through programs such as the Canada Apprentice Loan and various apprenticeship grants.

The following sections present detailed statistics on the number of EI claims from apprentices, the weekly level and duration of their benefits. EI claims from apprentices are those referred under section 25 of the Employment Insurance Act and who received at least 1 dollar of EI regular benefits during a period of full-time apprenticeship training.

Employment Insurance claims from apprentices and amount paid

As enrollment in trades programs is influenced by the health of local labour markets, the implementation of government temporary measures related to COVID-19 and the closure of non-essential businesses and facilities negatively affected those enrolled in skilled trades and apprenticeship programs in FY2021.

According to the Registered Apprenticeship Information System, the number of new registrations (-43.0%) and certifications (-48.7%) in trade programs decreased by almost half in the first 9 months of 2020 compared to the same period in 2019 due to the COVID-19 pandemic. These declines, which began in March 2020, reached their highest levels in April and June, with -71.2% and -76.4% respectively (compared to the same period in 2019). This was especially the case in industry sectors where apprenticeship training is concentrated, including employment in trades, transport and equipment operators and related occupations.Footnote 76

As shown in table 27, in FY2021 the number of new claims established by apprentices decreased by 32.8% compared to the previous year (from 47,180 to 31,700).Footnote 77 This decline was largely attributable to a decrease in the number of new claims established in Alberta (-5,320 claims), Ontario (-5,150 claims), and British Columbia (-1,960 claims), although all provinces (except Quebec) and territories experienced a decrease in claims. Jurisdictions with the largest year-over-year decrease were Prince Edward Island (-65.7%), followed by Newfoundland and Labrador (-48.9%), Saskatchewan (-40.4%), and Alberta (-40.1%).

Outside of periods of full-time training and during the benefit period of a claim, an apprentice may experience a loss of employment income due to circumstances that may require the apprentice to access other types of EI benefits (for instance, regular benefits for lack of available work or special benefits for care for a newborn child). The claimant may claim those benefits if he or she meets the eligibility requirements for the relevant EI benefits. Of all claims established by apprentices in the reporting fiscal year, 40.1% (or 12,710 claims) contained at least 1 week of regular benefits paid outside of periods of full-time training. Meanwhile, 2.1% (or 660 claims) contained at least 1 week of special benefits paid outside of periods of full-time training, including 570 claims for sickness benefits.

Like the number of new claims established, the total amount of EI benefits paid to apprentices decreased by 35.5% to $212.5 million compared to the previous year. The largest relative decrease occurred in the Territories (-52.0%), followed by Prince Edward Island (-51.9%), and Saskatchewan (-47.6%). Quebec, which administers its own apprenticeship program, was the only province that experienced an increase in the amount paid.

Of the total of $212.5 million paid in benefits, $147.5 million (or 69.4% of the total EI benefits paid to apprentices) were paid while they attended full-time technical training. EI regular benefits paid outside of periods of full-time training accounted for most of the remaining benefits paid to apprentices ($59.9 million, or 28.2%), with a small fraction paid in special benefits ($5.0 million, or 2.4%).

In FY2021, 79.0% of EI claims by apprentices were established in Ontario, Alberta, and British Columbia, consistent with trends observed over past years. Total benefits paid followed a pattern very similar to the one for EI claims over the same period.

As in previous years, men established the vast majority of claims by apprentices (94.2%) and accounted for the largest share of all EI benefits paid to apprentices (92.9%) in FY2021. The low proportion of claims by women and benefits paid to them is largely due to the low share of women registering in apprenticeship-training programs (11.5% in 2020).Footnote 78

Table 27 – Employment Insurance claims from apprentices and amount paid by region, gender and age, Canada, FY1920 to FY2021
Category New claims established FY1920 New claims established FY2021 New claims established Change (%) Amount paid ($ millions) FY1920 Amount paid ($ millions) FY2021 Amount paid ($ millions) Change (%)
Newfoundland and Labrador 940 480 -48.9% $10.2 $5.7 -44.3%
Prince Edward Island 350 120 -65.7% $2.0 $1.0 -51.9%
Nova Scotia 1,470 1,060 -27.9% $10.3 $7.3 -29.2%
New Brunswick 1,500 1,080 -28.0% $10.6 $7.1 -33.5%
Quebec* 60 140 +133.3% $0.4 $1.7 +333.5%
Ontario 14,700 9,550 -35.0% $102.1 $63.1 -38.2%
Manitoba 2,710 2,160 -20.3% $17.3 $13.5 -22.2%
Saskatchewan 2,500 1,490 -40.4% $16.8 $8.8 -47.6%
Alberta 13,270 7,950 -40.1% $99.1 $56.5 -43.0%
British Columbia 9,500 7,540 -20.6% $59.3 $47.2 -20.4%
Territories 180 130 -27.8% $1.5 $0.7 -52.0%
Men 44,680 29,860 -33.2% $309.7 $197.4 -36.2%
Women 2,500 1,840 -26.4% $20.0 $15.0 -24.8%
24 years old and under 20,910 13,550 -35.2% $132.9 $83.2 -37.4%
25 to 44 years old 24,920 17,260 -30.7% $186.9 $120.6 -35.5%
45 years old and over 1,350 890 -34.1% $9.8 $8.7 -12.0%
Canada 47,180 31,700 -32.8% $329.6 $212.5 -35.5%

From an age perspective, claimants between 25 and 44 years old accounted for the largest share of EI claims associated with apprenticeship programs and full-time technical training (54.4%), and for the largest share of all EI benefits paid to apprentices (56.8%). They were followed by claimants aged 15 to 24 years old, who accounted for 42.7% of all claims and 39.2% of the total amount paid in benefits. Claimants aged 45 years and over accounted for 42.4% of all EI regular claims established, but only 2.8% of all EI apprenticeship claims in FY2021. This result was expected, as the incidence of job-related training declines with age, though the gap between older and younger workers appears to be shrinking over time.Footnote 79

Similar to previous years, claimants from the Construction sector established the majority of the new apprentice claims (58.1%) and accounted for the largest share of the total amount paid in benefits (60.4%) in FY2021 (consult table 28).

From the occupational grouping perspective, the majority of EI claimants participating in apprenticeship programs and attending full-time technical training were associated with the Trades and skilled transport and equipment operators occupational groupFootnote 80 (91.3%), which also accounted for 90.2% of the total benefits paid to apprentices. While apprentice claimants from this occupational group were mainly employed in the Construction sector, they were also found in the Manufacturing, Other services (excluding Public administration) and Retail trade sectors.

Table 28 – Employment Insurance claims from apprentices and amount paid by sector and occupational grouping, Canada, FY1920 to FY2021
Category New claims established FY1920 New claims established FY2021 New claims established Change (%) Amount paid ($ millions) FY1920 Amount paid ($ millions) FY2021 Amount paid ($ millions) Change (%)
Construction 27,410 18,430 -32.8% $204.8 $128.4 -37.3%
Manufacturing 3,540 2,310 -34.7% $25.7 $15.4 -39.9%
Wholesale Trade 2,040 1,480 -27.5% $11.5 $7.9 -31.3%
Retail Trade 3,170 2,120 -33.1% $16.9 $12.2 -27.8%
Other services (excluding public administration) 3,900 2,360 -39.5% $22.4 $13.4 -40.0%
Other sectors 7,120 5,000 -29.8% $48.4 $35.1 -27.5%
Trades and skilled transport and equipment operators 43,430 28,950 -33.3% $303.5 $191.6 -36.9%
Other occupations 3,750 2,750 -26.7% $26.1 $20.9 -20.0%
Canada 47,180 31,700 -32.8% $329.6 $212.5 -35.5%

Level and duration of Employment Insurance benefits for apprentices

Claims established by apprentices during the second half of FY2021, received, on average, $547 per week. This amount was higher than in the previous year and was aligned with the temporary changes made to the EI program’s parameters during that period (consult section 2.0), including the $500 minimum weekly benefit rate. Consistent with previous years, the average weekly benefit rate for apprentices was also higher than the average for EI regular claims overall ($534).

Apprentice claimants from Alberta received the highest average weekly benefit rate during the reporting period ($561), while those who established claims in Nova Scotia received the lowest average weekly benefit rate ($512). In terms of gender and age, on average, the weekly benefit rate received was higher among men ($549) than women ($525) and among claimants aged 55 years old and over ($562), followed by those aged between 25 and 44 years old ($553). Claimants under 25 years old received the lowest average weekly benefit rate ($540), followed by those between 45 and 54 years old ($544).

The average duration of EI regular claims completed in FY2021 by EI claimants while on full-time technical training was 8.8 weeks,Footnote 81 relatively unchanged from FY1920 (8.9 weeks). Claims in Ontario (9.2 weeks) and Manitoba (9.1 weeks) were above the national average (8.8 weeks). As in the previous year, the average duration of EI regular benefits received by men while on full-time technical training was almost equal than women (8.8 weeks vs. 8.6 weeks). Similar to FY1920, claimants aged 55 years or older received more weeks of benefits (10.5 weeks) compared with claimants under 25 years old (8.8 weeks) and those between 25 and 54 years old (8.7 weeks) in FY2021.

Characteristics of firms that hire apprentices

A departmental study* examined the characteristics of firms that employ EI-supported apprentices from 2001 to 2016.

The study found that the share of apprentices in a firm’s workforce was positively correlated with its productivity, a pattern that has become more apparent since the FY0809 recession. Larger firms (more than 500 employees) are more likely to hire an apprentice every year and are more likely to have hired an apprentice at least once in the study period than other sizes of firms. However, smaller firms hire disproportionately more apprentices; almost half of apprentices work in a firm with 5 to 49 employees.

On average, 4 out of 5 apprentices claimed EI from a single employer from 2001 to 2012. However, apprentices in the construction sector were more likely to make claims related to multiple employers. In addition, just under 50% of apprentices stay for more than 3 years with the firm that trained them.

  • *ESDC. Characteristics of firms that hire apprentices. (Ottawa: ESDC, Labour Market Information Directorate. 2020)

2.3.2 Training with permission from Service Canada to keep receiving EI

Under Skills Boost, claimants who are long-tenured workersFootnote 82 and wish to self-fund full-time training at an approved institution may request permission directly from Service Canada to continue receiving EI regular benefits during training that would otherwise restrict their ability to meet program requirements (that is, searching and being available for work). Service Canada does not offer services normally provided by the provinces and territories such as employment counselling, job search assistance, needs assessments and assistance with the development of return to work action plans.

In FY2021, Service Canada gave permission to (or “referred”) 612 claimants to continue receiving EI benefits in order to train under Skills Boost, representing a decrease of 31.7% compared to the previous year. Out of the 612 claims established during which claimants received permission from Service Canada to train in FY2021, 556 (90.8 %) contained at least 1 week of EI regular benefits while on training and 532 (86.9% ) included at least 1 week of EI regular benefits while not on training. The amount paid to claimants while on training was $6.5 million (or 57.2% of the total amount paid), while the amount paid in EI regular benefits while not on training reached $4.6 million (or 40.3% of the total amount of $11.4 million).

As in the previous year, the largest number of training referrals by Service Canada was in Quebec (30.6%), followed by Alberta (24.0%) and Ontario (20.6%). These 3 provinces also made up the bulk of EI regular claims with 26.4%, 12.0% and 34.3%, respectively.

In FY2021, claimants who had been referred by Service Canada received benefits totalling $11.4 million, representing a decrease of 1.0% from the previous year. Quebec (30.1%), Alberta (24.9%), Ontario (21.3%), and British Columbia and the territories (14.8%) accounted for 91.2% of the total amount paid in EI benefits of all types.

Like in the previous year, women accounted for over half of referrals (59.3%) and total benefits paid (58.6%). Claimants aged 44 and under established 71.4% of all referrals and total benefits paid.

From an industry perspective, claimants who previously worked in the Wholesale and retail trade sector accounted for the largest share of referrals (15.4%), followed by those from Accommodation and food services (12.3%), Manufacturing (9.3%), and Health care and social assistance sectors (8.8%). Claims associated with both the Wholesale and retail trade and Accommodation and food service sectors received the largest share of total benefits paid for all types of benefits (15.7% and 11.7%, respectively), for regular benefits while on training (14.6% and 11.5%, respectively) and EI regular benefits (17.2% and 11.9%, respectively).

For claims established during the second half of FY2021, claimants received, on average, a weekly benefit rate of $526 for all types of EI benefits, which was both lower than the average weekly EI regular benefit rate ($534) and the average weekly regular benefit rate paid to long-tenured workers claimants ($547). Furthermore, the average weekly benefit rate claimants received while on training was $530 compared to $521 for claimants looking for a job during their claim.

Using a breakdown by gender and age, the average weekly benefit rate received by claimants was higher for men ($539) than for women ($517) and for claimants over 55 years old ($535) compared to the other age groups.

In FY2021, claimants with a referral to training by Service Canada received, on average, 19.5 weeks of EI benefits while on training and 13.1 weeks of EI benefits while looking for a job during their claim period.

Claimants from the Atlantic provinces received, on average, the highest number of EI weeks while taking training (22.4 weeks), followed by those from Saskatchewan (20.4 weeks) and Alberta (20.3 weeks). Claimants from British Columbia and the territories received, on average, the highest number of EI regular benefits weeks while not on training (15.1 weeks), followed by those from Ontario (13.8 weeks) and Saskatchewan (13.3 weeks).

As in the previous year, women received, on average, more weeks of EI benefits than men while attending full-time training (20.4 weeks vs. 18.6 weeks). Conversely, when they were looking for a job, men received more weeks of regular benefits than women (13.4 weeks vs 12.7 weeks).

Claimants aged between 35 and 44 received, on average, the highest number of benefits weeks (20.3 weeks) while on training, followed by those aged 34 years and under and those aged between 45 and 54 (19.4 weeks for both age groups). Claimants aged 55 years and over received the most weeks of EI regular benefits while not on training (14.3 weeks).

Table 29 – Claims established during which claimants received permission from Service Canada to train, amount paid, by region, gender, age and industry, Canada, FY1920 to FY2021
Category New claims established FY1920 New claims established FY2021 New claims established Change (%) Amount paid ($ millions) FY1920 Amount paid ($ millions) FY2021 Amount paid ($ millions) Change (%)
Atlantic provinces 44r 23 -47.7% $0.5 $0.4 -28.8%
Quebec 248 187 -24.6% $3.1 $3.4 +10.7%
Ontario 231 126 -45.5% $2.9 $2.4 -17.1%
Manitoba 31 19 -38.7% $0.4 $0.3 -23.4%
Saskatchewan 29 17 -41.4% $0.4 $0.3 -24.4%
Alberta 192 147 -23.4% $2.7 $2.9 +7.5%
British Columbia and Territories1 121 93 -23.1% $1.5 $1.7 +13.8%
Men 430 249 -42.1% $5.6 $4.7 -14.9%
Women 466 363 -22.1% $6.0 $6.7 +11.9%
34 years old and under 346 208 -39.9% $4.3 $3.7 -13.1%
35 to 44 years old 299 229 -23.4% $4.0 $4.4 +10.0%
45 to 54 years old 189 131 -30.7% $2.5 $2.4 -4.4%
55 years old and over 62 44 -29.0% $0.7 $0.9 +22.2%
Goods-producing industries 220 110 -50.0% $2.9 $2.1 -29.1%
Agriculture, forestry, fishing, hunting, mining and oil and gas extraction 31 19 -38.7% $0.4 $0.4 -9.9%
Construction 85 34 -60.0% $1.0 $0.7 -30.2%
Manufacturing2 104 57 -45.2% $1.5 $1.0 -33.5%
Service-producing industries 659 475 -27.9% $8.4 $8.9 +5.1%
Wholesale and retail trade 133 94 -29.3% $1.8 $1.8 +1.0%
Transportation and warehousing 43 36 -16.3% $0.6 $0.7 +18.3%
Finance, insurance, real estate, rental and leasing 47 23 -51.1% $0.6 $0.4 -28.3%
Professional, scientific, and technical services 62 36 -41.9% $0.8 $0.8 -3.3%
Business, building, and other support services3 69 41 -40.6% $1.0 $0.8 -18.4%
Educational services 53 24 -54.7% $0.5 $0.4 -10.6%
Healthcare and social assistance 64 54 -15.6% $0.8 $1.0 +24.0%
Information, culture, and recreation4 45 29 -35.6% $0.6 $0.5 -7.9%
Accommodation and food services 42 75 +78.6% $0.5 $1.3 +192.8%
Other services (excluding public administration) 35 35 0.0% $0.5 $0.6 +26.8%
Public administration 66 28 -57.6% $0.9 $0.5 -47.6%
Unclassified5 17 27 +58.8% $0.2 $0.5 +130.9%
Canada 896 612 -31.7% $11.6 $11.4 -1.0%

2.4 Employment Insurance fishing benefits

In this section

Employment Insurance (EI) provides fishing benefits to qualifying, self-employed fishers who are actively seeking work. Unlike EI regular benefits, eligibility for EI fishing benefits is based on earnings, not hours of insurable employment.Footnote 83 Fishers may be eligible to receive regular fishing benefits as well as sickness, maternity, parental, compassionate care and/or family caregiver benefits.

Under the Employment Insurance (Fishing) Regulations, a “fisher” is defined as a self-employed person engaged in fishing activities and includes a person engaged, other than under a contract of service or for their own or another person’s sport:

To be entitled to receive EI fishing benefits, applicants must:

The weekly benefit rate is calculated by dividing the fisher’s total insurable earnings during the qualifying period by the earnings divisor associated with the claimant’s regional unemployment rate. For the first half of FY2021, chart 12 outlines the minimum insurable earnings needed to qualify for EI fishing benefits and the earnings divisor used for this calculation. This result is then multiplied by the basic rate of 55%, without exceeding the allowed maximum weekly benefit rate.

Chart 12 – Fishing benefit rate calculation under original rules, first half of FY2021
Chart 12 – Fishing benefit rate calculation under original rules, first half of FY2021 - Text description follows
Text description of Chart 12

The formula is Insurable earnings divided by the earnings divisor multiplied by 55% up to the maximum of $573 for claims established in 2020

Regional unemployment rate Required insurable earnings Earnings divisor
6.0% or lower $4,200 22
6.1% to 7.0% $4,000 21
7.1% to 8.0% $3,800 20
8.1% to 9.0% $3,600 19
9.1% to 10.0% $3,400 18
10.1% to 11.0% $3,200 17
11.1% to 12.0% $2,900 16
12.1% to 13.0% $2,700 15
13.1% or higher $2,500 14
  • Note: Insurable earnings include all earnings earned from self-employment in fishing during their current qualifying period. The qualifying period is defined as either the 31 weeks prior to the new claim’s establishment or since the establishment of a previous claim, whichever is shorter.

The Government implemented EI temporary measures to support self-employed fish harvesters who rely on EI fishing benefits in the off-season. For fishing claims established between September 27, 2020 and September 25, 2021, these measures allowed claimants to establish a fishing claim based on their earnings in their current qualifying period or the earnings used to establish a fishing claim of the same type (summer or winter) in 2018 or 2019, whichever was the highest. The EI temporary measures also granted fishers the ability to request to switch to fishing benefits even if they qualified for regular benefits as a result of the hours credit.Footnote 86

The EI temporary measures also set the unemployment rate to 13.1% for all regions for one whole year for EI administrative purposes. Thus, during the second half of FY2021, the required insurable earnings was $2,500 and the earnings divisor was 14 weeks. In addition, fishing benefits were subject to the same provisional minimum benefit rate ($500) and maximum insurable earnings threshold as other types of EI benefitsFootnote 87 (a maximum benefit of $573 in 2020 and $595 in 2021), as illustrated in chart 13.

Chart 13 – Fishing benefit rate calculation under Employment Insurance temporary measures, second half of FY2021
Chart 13 – Fishing benefit rate calculation under Employment Insurance temporary measures, second half of FY2021 - Text description follows
Text description of Chart 13

The greater of: $500 or ((insurable earnings divided by 14 multiplied by 55%) up to the maximum of $573 for claims established in 2020 or $595 for claims established in 2021)

Any claimant who qualifies for EI fishing benefits may receive a maximum entitlement of 26 weeks of EI fishing benefits per claim within the fixed benefit period, with the possibilities of establishing 2 claims a year, 1 in the winter and 1 in the summer. The benefit period for a winter claim can start as early as the week of April 1 and must end no later than the week of December 15, whereas the benefit period for a summer claim can start as early as the week of October 1 and must end no later than the week of June 15.Footnote 88 These weeks of benefits may be received consecutively or intermittently, but are limited by the fixed start and end dates of the benefit period. In some cases, claimants can defer earnings from one season to the other. For the purpose of this section, EI fishing claims refer to claims for which at least 1 dollar of EI fishing benefits were paid.

2.4.1 Employment Insurance fishing claims and benefits paid

In FY2021, after 5 consecutive years of increases, the total number of new EI fishing claims decreased to 28,288 new claims. This may be explained by many fishers in the first half of FY2021 opting to instead apply for the provisional Canada Emergency Response Benefits (CERB), which was available at the time. Despite the decline in new EI fishing claims, the total amount of EI fishing benefits paid increased to $323.6 million in FY2021 (consult chart 14). This can be partly explained by the minimum benefit rate of $500 offered under the EI temporary measures during the second half of FY2021.

Chart 14 – Employment Insurance fishing claims established and amount paid, Canada, FY1112 to FY2021
Chart 14 – Employment Insurance fishing claims established and amount paid, Canada, FY1112 to FY2021 - Text description follows
Text description of Chart 14
Category FY1112 FY1213 FY1314 FY1415 FY1516 FY1617 FY1718 FY1819 FY1920 FY2021
Fishing claims (in thousands) (left scale) 29.5 28.3 27.2 27.6 28.3 28.9 30.1 30.4 30.4 28.3
Amount paid ($ millions) (right scale) $259.2 $252.8 $247.9 $255.6 $272.3 $282.9 $300.2 $297.7 $303.1 $323.6
  • Note: Includes claims for which at least $1 of fishing benefits was paid.
  • Source: Employment and Social Development Canada, Employment Insurance (EI) administrative data. Data on claims are based on a 100% sample of EI administrative data, while data on amount paid are based on a 10% sample.

In FY2021, 96.6% of claimants who relied on EI fishing benefits resided in 6 provinces (Newfoundland and Labrador, Nova Scotia, New Brunswick, Prince Edward Island, British Columbia and Quebec). As outlined in Table 30, on a year-over-year basis, the number of new fishing claims established in FY2021 decreased in almost every province and territory. Table 30 also differentiates the number of new fishing claims between the first and second half of FY2021, when the significant program changes of the EI temporary measures were introduced, as outlined in the beginning of this section. There were significantly more new EI fishing claims established in the second half of FY2021 (17,365) than the first half of FY2021 (10,923). This can be partially explained by the availability of CERB in the first half of FY2021, which many fishers may have claimed instead of EI fishing benefits, as well as the lowered entrance requirement in the second half of FY2021. British Columbia saw the most notable difference between the number of fishing claims established between the first half of FY2021 (250) and the second half (2,184).

Table 30 – Employment Insurance fishing claims and amount paid by region, gender and age group, Canada, FY1920 to FY2021
Category Number of claims established and share (FY1920) Number of claims established and share (first half of FY2021) Number of claims established and share (second half of FY2021) Number of claims established and share (total FY2021) Amount paid ($ million) and share (FY1920) Amount paid ($ million) and share (FY2021)
Newfoundland and Labrador 13,041 (42.9%) 4,693 (43.0%) 7,373 (42.5%) 12,066 (42.7%) $126.5 (41.7%) $133.7 (41.3%)
Prince Edward Island 3,236 (10.6%) 1,149 (10.5%) 1,996 (11.5%) 3,145 (11.1%) $30.0 (9.9%) $36.1 (11.2%)
Nova Scotia 5,750 (18.9%) 2,659 (24.3%) 2,710 (15.6%) 5,369 (19.0%) $59.2 (19.5%) $63.4 (19.6%)
New Brunswick 3,244 (10.7%) 1,204 (11.0%) 1,817 (10.5%) 3,021 (10.7%) $36.5 (12.0%) $38.6 (11.9%)
Quebec 1,372 (4.5%) 525 (4.8%) 764 (4.4%) 1,289 (4.6%) $11.6 (3.8%) $13.0 (4.0%)
British Columbia 2,424 (8.0%) 250 (2.3%) 2,184 (12.6%) 2,434 (8.6%) $26.1 (8.6%) $26.8 (8.3%)
Other provinces and territories 1,318 (4.3%) 443 (4.1%) 521 (3.0%) 964 (3.4%) $13.2 (4.4%) $12.1 (3.7%)
Men 24,203 (79.7%) 8,958 (82.0%) 13,650 (78.6%) 22,608 (79.9%) $242.9 (80.1%) $260.2 (80.4%)
Women 6,182 (20.3%) 1,965 (18.0%) 3,715 (21.4%) 5,680 (20.1%) $60.2 (19.9%) $63.4 (19.6%)
24 years old and under 1,593 (5.2%) 544 (5.0%) 797 (4.6%) 1,341 (4.7%) $16.9 (5.6%) $15.5 (4.8%)
25 to 44 years old 8,428 (27.7%) 2,869 (26.3%) 4,625 (26.6%) 7,494 (26.5%) $88.5 (29.2%) $92.8 (28.7%)
45 to 54 years old 7,901 (26.0%) 3,007 (27.5%) 4,224 (24.3%) 7,231 (25.6%) $75.3 (24.8%) $77.2 (23.9%)
55 years old and over 12,463 (41.0%) 4,503 (41.2%) 7,719 (44.5%) 12,222 (43.2%) $122.4 (40.4%) $138.1 (42.7%)
Canada 30,385 (100.0%) 10,923 (100.0%) 17,365 (100.0%) 28,288 (100.0%) $303.1 (100.0%) $323.6 (100.0%)

Atlantic Canada accounted for the largest share of all new EI fishing claims in FY2021 (83.4%), a proportion identical to the previous year. Within those provinces, Newfoundland and Labrador had the largest share of claims (42.7%), followed by Nova Scotia (19.0%), Prince Edward Island (11.1%) and New Brunswick (10.7%). Claimants in Atlantic Canada also received the largest share of EI fishing benefits (84.0%) paid in FY2021. Newfoundland and Labrador had the largest share (41.3%) of the total amount of EI fishing benefits paid, followed by Nova Scotia (19.6%), New Brunswick (11.9%) and Prince Edward Island (11.2%).

As in previous years, men still accounted for the largest shares of both new claims (79.9%) and the total amount paid in EI fishing benefits (80.4%) in FY2021. The shares of amount paid in EI fishing benefits to both men and women were proportional to their shares of claims established.

The share of EI fishing claims established by claimants aged 54 years old and under was lower in FY2021 compared to FY1920. As in previous years, older claimants (55 years and older) account for the largest shares of both new claims (43.2%) and the total amount paid in fishing benefits (42.7%), with the total amount paid to older claimants continuing to increase over time. This is illustrated in chart 15 and chart 16.

Chart 15 – Employment Insurance fishing claims established by age group, Canada, FY1112 to FY2021
Chart 15 – Employment Insurance fishing claims established by age group, Canada, FY1112 to FY2021 - Text description follows
Text description of Chart 15
Age category FY1112 FY1213 FY1314 FY1415 FY1516 FY1617 FY1718 FY1819 FY1920 FY2021
24 years old and under 1,361 1,239 1,127 1,218 1,380 1,460 1,564 1,535 1,593 1,341
25 to 44 years old 9,697 8,987 8,335 8,214 8,327 8,335 8,683 8,556 8,428 7,494
45 to 54 years old 9,232 8,805 8,420 8,228 8,184 8,171 8,217 8,095 7,901 7,231
55 years old and over 9,216 9,259 9,293 9,927 10,380 10,968 11,591 12,181 12,463 12,222
  • Note: Includes claims for which at least $1 of fishing benefits was paid.
  • Source: Employment and Social Development Canada, Employment Insurance (EI) administrative data. Data are based on a 100% sample of EI administrative data.
Chart 16 – Employment Insurance amount paid in fishing benefits by age group, Canada, FY1112 to FY2021
Chart 16 – Employment Insurance amount paid in fishing benefits by age group, Canada, FY1112 to FY2021 - Text description follows
Text description of Chart 16
Age category FY1112 FY1213 FY1314 FY1415 FY1516 FY1617 FY1718 FY1819 FY1920 FY2021
24 years old and under $11.3 $11.3 $10.9 $10.4 $11.6 $14.0 $14.8 $16.4 $16.9 $15.5
25 to 44 years old $84.8 $77.6 $75.0 $74.3 $78.6 $82.1 $90.1 $89.9 $88.5 $92.8
45 to 54 years old $83.0 $82.9 $78.8 $78.7 $81.4 $79.9 $82.0 $78.4 $75.3 $77.2
55 years old and over $80.1 $80.9 $83.2 $92.2 $100.7 $106.9 $113.3 $113.0 $122.4 $138.1
  • Note: Includes claims for which at least $1 of fishing benefits was paid.
  • Source: Employment and Social Development Canada, Employment Insurance (EI) administrative data. Data are based on a 10% sample of EI administrative data.

In the first half of FY2021, the average weekly fishing benefit rate was $532. This increased to $565 in the second half of FY2021, when the EI temporary measures were introduced. This rate was above the average weekly rate for EI regular benefits in the second half of FY2021 ($534), when EI regular benefits were available, consistent with previous reporting periods. Among the 6 provinces with a significant fishing industry, during the first half of FY2021, the average weekly fishing benefit rate was the highest in Quebec ($565), while it was the lowest in British Columbia ($482). During the second half of FY2021, the average weekly fishing benefit rate was the highest in New Brunswick ($573), while it was the lowest in Newfoundland and Labrador ($561). The average weekly fishing benefit rate for men ($537 for the first half of FY2021 and $567 for the second half of FY2021) was still higher than that for women ($506 and $559 for each period, respectively). Claimants who were aged between 45 and 54 years had the highest average weekly fishing benefit rate in both periods ($540 and $567, respectively) (consult annex 2.9.3).

The proportion of fishing claims that received the maximum weekly benefit rate was 69.8% in the first half of FY2021 and 70.6% in the second half of FY2021. This proportion is almost double the proportion of EI regular claims that received the maximum benefit rate in the reporting period (38.9%).Footnote 89 Table 31 further shows the proportion of fishing claims that received the maximum weekly benefit rate by those established in the first and second half of FY2021.

Table 31 – Proportion of Employment Insurance fishing claims at the maximum weekly benefit rate, by region, gender, and age group, Canada, FY1920 to FY2021
Category FY1920 First half of FY2021 Second half of FY2021 Total FY2021 Change FY1920 to FY2021
(% points)
Newfoundland and Labrador 73.2% 52.7% 53.1% 52.9% -20.3
Prince Edward Island 81.0% 87.0% 92.2% 90.3% +9.3
Nova Scotia 80.6% 86.9% 74.8% 80.8% +0.2
New Brunswick 88.1% 86.8% 93.7% 90.9% +2.8
Quebec 91.6% 92.4% 85.3% 88.2% -3.4
British Columbia 44.1% 54.8% 87.1% 83.8% +39.7
Other provinces and territories 44.3% 38.6% 43.6% 41.3% -3.0
Men 77.5% 73.4% 74.4% 74.0% -3.5
Women 61.7% 53.3% 56.8% 55.6% -6.1
24 years old and under 63.0% 56.4% 57.6% 57.1% -5.9
25 to 44 years old 72.5% 70.8% 71.8% 71.4% -1.1
45 to 54 years old 79.0% 72.7% 75.0% 74.1% -4.9
55 years old and over 73.9% 68.8% 68.9% 68.9% -5.1
Canada 74.3% 69.8% 70.6% 70.3% -4.0

Similar to previous reporting periods, in both the first and second half of FY2021, a lower proportion of fishing claims established by women were at the maximum weekly benefit rate (53.3% and 56.8%, respectively) compared to those established by men (73.4% and 74.4%, respectively). Claimants aged 24 years and under had the lowest proportion of fishing claims at the maximum weekly benefit rate in both the first and second half of FY2021 (56.4% and 57.6%, respectively). In the second half of FY2021, 8.1% of fishing claims received the temporary minimum weekly benefit rate of $500.

2.4.2 Seasonal component of Employment Insurance fishing benefits

EI fishing benefits are available for 2 fishing seasons per year (winter and summer), allowing eligible claimants to establish more than 1 claim in a year. The 28,288 new fishing claims established during the reporting period were established by 19,970 fishers—of them, 11,663 established a single claim while the rest (8,307 fishers) established multiple claims.

Table 32 outlines the number of fishers that established claims by season of establishment for the past 5 years. Overall, the number of fishers who established a fishing claim during the reporting period decreased by 5.9% from the previous year. The number of fishers who established solely a winter claim markedly decreased during this period by 17.8%, likely due to the introduction of the CERB that was available at the time. In contrast, the number of fishers who established solely a summer claim increased by 2.0%.

Table 32 – Number of fishers by season of establishment, Canada, FY1617 to FY2021
Season of establishment FY1617 FY1718 FY1819 FY1920 FY2021 Change (%)
FY1920 to FY2021
1 season 12,398 12,709 12,611 12,054 11,663 -3.2%
Winter 2,720 3,031 3,145 3,192 2,624 -17.8%
Summer 9,678 9,678 9,466 8,862 9,039 +2.0%
2 seasons 8,267 8,667 8,876 9,162 8,307 -9.3%
Canada 20,665 21,376 21,487 21,216 19,970 -5.9%

In FY2021, fishers who established a single claim received an average of $12,873 (+10.2% year-over-year) in EI fishing benefits. This has increased steadily over the past 5 years. Those who had established 2 fishing claims received an average of $10,021 (+0.9%) for the first claim and an average of $9,816 (‑8.0%) for the second claim, for a total average of $19,838 (-3.7%) received in EI fishing benefits in FY2021. In comparison, the average EI regular benefits paid to claimants was $12,668 for regular claims established in the second half of FY2021.

2.4.3 Duration of Employment Insurance fishing benefits

Regardless of the local labour market conditions in a claimant’s region of residence, the maximum entitlement of a claim established for EI fishing benefits is 26 weeks. In FY2021, the average duration of a fishing claim was 20.3 weeks, down from 20.8 weeks (-0.5 week or -2.5%) from the previous fiscal year.

Among the provinces with a significant fishing industry, claims established in British Columbia have historically had the highest average duration of fishing benefits and this reporting year was of no exception—the average duration in FY2021 was 23.3 weeks, same as the previous year. The average duration of EI fishing benefits in Atlantic Canada (20.0 weeks in the reporting year) has historically been lower than the national average (20.3 weeks in the reporting year), ranging between 19.7 weeks in Prince Edward Island and 20.4 weeks in Nova Scotia. Claims established in Quebec had the lowest average duration at 18.6 weeks in FY2021 (consult annex 2.9.2).

The lower average duration of claims in the Atlantic Provinces and Quebec may be attributable to the fact that a greater share of fishers in these regions establish 2 claims per year compared to those in other regions who mostly establish a single claim per year. For example, within the past 5 years, on average 48.6% fishers in the Atlantic Provinces and 66.3% fishers in Quebec established 2 claims per year, whereas the share of fishers with 2 claims during this period was 2.0% in British Columbia and 8.9% in all other provinces and territories combined.

Table 33 outlines the average duration of fishing benefits. During the reporting period, fishers who established a single fishing claim received an average of 23.4 weeks, unchanged from the previous fiscal year. Fishers who established 2 claims received an average of 18.9 weeks for their first claim and 17.4 weeks for their second claim, for a total average of 36.3 weeks for the whole year in FY2021, a decrease of 5.4% or 2.0 weeks compared to FY1920.

Table 33 – Average duration of Employment Insurance fishing benefits by fishers, Canada, FY1920 to FY2021
Season FY1920 Average duration (weeks) FY2021 Average duration (weeks) Change (%)
FY1920 to FY2021
1 season / 1 claim 23.4 23.4 +0.3%
2 seasons / 2 claims 38.3 36.3 -5.4%
First claim 18.6 18.9 +1.8%
Second claim 19.8 17.4 -12.1%

2.5 Employment Insurance Work-Sharing benefits

In this section

2.5.1 Overview

The COVID-19 pandemic created a context with economic challenges of pandemic-related supply chain disruptions, regional lockdowns, closures of essential services such as schools and childcare and of non-essential businesses with restricted occupancy levels for workplaces that remained open over the last year. The Work-Sharing program played a key role in helping businesses and workers address these challenges and keep businesses open and employees on the job, ensuring a skilled and job-ready workforce as the economy recovers.

The Work-Sharing program is a key instrument in supporting employers and their workers in avoiding layoffs when there is a temporary reduction in business activity that is beyond the control of the employer. Layoffs are avoided by offering income support to EI-eligible workers who work a reduced workweek while their employer recovers. In this way, Work-Sharing agreements not only help employers retain skilled workers and avoid the costs of recruiting and training new employees once business activities return to normal but also help workers maintain their employment and skills while their employer recovers. They supplement reduced wages with EI benefits for the reduction in work hours. The goal of the program is for all participating employees to return to normal working hours by the end of the Work-Sharing agreement (consult subsection 2.5.7 for a comprehensive Program description).

Employment Insurance Work-Sharing benefits (illustrative example)

Fatima is a full-time employee providing valuable services to clients at a Regina, Saskatchewan not-for-profit organization that supports women from visible minorities. Since the start of the pandemic, public health restrictions limiting store occupancy have resulted in a steep decline in the organization’s normal revenue from the sale of raffle tickets in grocery stores across the city. To avoid layoffs and ensure the business remains viable, the organization, with the agreement of employees, established a Work-Sharing agreement with Service Canada.

Under the Work-Sharing agreement, participating, eligible employees reduced their weekly work hours by 35% and received EI Work-Sharing benefits for the hours they were not working. Prior to the Work-Sharing agreement, Fatima earned $35,000 per year, or $673 weekly. Under the Work-Sharing program, Fatima received a total of $567 per week ($437 in wages from her employer plus $130 from EI Work-Sharing benefits). If laid off, EI regular benefits could have provided her with a weekly income of $370. The Work-Sharing agreement not only helped Fatima and her colleagues maintain earnings closer to their regular levels, but also to keep their jobs, retain their skills and their employee benefits: health, dental and disability insurance, pension and paid vacation.

2.5.2 Work-Sharing temporary special measures: part of Canada’s COVID-19 economic response

In March 2020, measures to limit the spread of the COVID-19 virus caused sudden interruptions in business operations across Canada. Public health restrictions disrupted transit, education and childcare systems, closed non-essential businesses and restricted client access to many that remained open. As a result, over 3 million Canadians were impacted by either job loss or reduced work hours.Footnote 90

As part of Canada’s COVID-19 Economic Response Plan, temporary special measures were put in place in March 2020, at the onset of the pandemic, to assist workers and employers in all industries and sectors across Canada facing unexpected downturns due to COVID-19 to access the program. To support these temporary special measures, a total of $4.4M was provided via the Fall Economic Statement 2021, and $1.2B in additional funding via Budget 2021. COVID-19 temporary special measures are set to remain in effect until September 24, 2022. By helping to keep employers in business and employees employed, Work-Sharing contributed to maintaining a skilled and job-ready workforce as the economy recovers.

Key changes included:

2.5.3 Employers - increases in agreements across Canada

As part of Canada’s COVID-19 Economic Response to the pandemic, other federal emergency support measures, such as the Canada Emergency Response Benefit, Canada Emergency Wage Subsidy, Canada Emergency Commercial Rent Assistance and Business Credit Availability Program were put in place. The temporary special measures to the parameters of the Work-sharing program were part of a toolkit to assist employers and their workers during the pandemic.

As the employment rate for Canadians aged 15 to 64 fell from record highs to record lows due to the pandemic, demand for the Work-Sharing program increased with more than 4,200 agreements put in place compared to 370 in the previous fiscal year (consult chart 17). As a result, employers reported averting more than 60,000 layoffs and over 130,000 employees participated in Work-Sharing agreements during this unprecedented time.

Chart 17 – Total count of Work-Sharing agreements, Canada, FY0809 to FY2021
Chart 17 – Total count of Work-Sharing agreements, Canada, FY0809 to FY2021 - Text description follows
Text description of Chart 17
Year Agreements
FY0809 2,305
FY0910 7,717
FY1011 1,379
FY1112 1,198
FY1213 830
FY1314 649
FY1415 411
FY1516 917
FY1617 862
FY1718 198
FY1819 158
FY1920 370
FY2021 4,228
  • Source: Employment and Social Development Canada, Common System of Grants and Contributions.

Nearly 98% of agreements were with small and medium sized businesses, which were the hardest hit employers by layoffs and suffered declining revenues during the pandemic. The demand for Work-Sharing agreements was immediate at the onset of the pandemic with nearly half (2,100) of the agreements coming into effect between April and May of 2020, during this first wave of the COVID-19 pandemic.

Across the country, in absolute terms, Ontario, Alberta and Quebec had the largest increases in agreements year-over-year. As expected, the number of agreements largely increased proportionally with respect to the size of the affected population in each jurisdiction. Alberta is a bit of an outlier in this context as oil prices in FY2021 may have added to their COVID-19 challenges. Table 34 provides details on regional distribution of agreements.

Table 34 – Number of agreements by province and territory
Province or territory FY1920 FY2021
Newfoundland and Labrador 6 35
Prince Edward Island 5c 8
Nova Scotia 5c 78
New Brunswick 5c 58
Quebec 64 818
Ontario 161 1,388
Manitoba 19 234
Saskatchewan 24 124
Alberta 65 873
British Columbia 26 603
Territories 0 7
Canada 370 4,228

There were small increases in agreements that coincided with the subsequent waves of infections that occurred throughout the year (consult chart 18).

Chart 18 – Monthly Work-Sharing agreement take-up of COVID-19 temporary special measures, March 2020 to March 2021
Chart 18 – Monthly Work-Sharing agreement take-up of COVID-19 Temporary Special Measures March 2020 to March 2021 - Text description follows
Text description of Chart 18
Month Agreements
Mar-20 72
Apr-20 1,078
May-20 1,584
Jun-20 360
Jul-20 180
Aug-20 104
Sep-20 103
Oct-20 123
Nov-20 170
Dec-20 102
Jan-21 239
Feb-21 115
Mar-21 70
  • Source: Employment and Social Development Canada, Common System of Grants and Contributions.

Historically, two-thirds or more of Work-Sharing agreements were in goods-producing industries. The situation changed significantly in FY2021, as pandemic-related restrictions also impacted services- producing industries. Of the 2.7 million employment losses in April 2020, 76% (over 2 million) were in the services sector, with the arts, entertainment and recreation, accommodation and food services particularly impactedFootnote 91. The number of Work-Sharing agreements within the service sector increased by 2,400% in FY2021 compared to the previous year, accounting for the majority of all agreements (57%) (consult table 35, below, for details on the share of Work-sharing agreements by industry).

Table 35 – Number and percentage share of Work-Sharing agreements by industry, Canada, FY1617 to FY2021
Industry FY1617 FY1718 FY1819 FY1920 FY2021
Goods-producing industries 606 (70.3%) 130 (65.7%) 126 (79.7%) 266 (71.9%) 1,752 (41.4%)
Mining, quarrying, and oil and gas extract 90 (10.4%) 3 (1.5%) 4 (2.5%) 5 (1.4%) 56 (1.3%)
Construction 86 (10.0%) 14 (7.1%) 11 (7.0%) 25 (6.8%) 262 (6.2%)
Manufacturing 426 (49.4%) 109 (55.1%) 106 (67.1%) 223 (60.3%) 1,365 (32.3%)
Rest of goods-producing industries 4 (0.5%) 4 (2.0%) 5 (3.2%) 13 (3.5%) 69 (1.6%)
Services-producing industries 256 (29.7%) 68 (34.3%) 32 (20.3%) 104 (28.1%) 2,476 (58.6%)
Wholesale trade 65 (7.5%) 14 (7.1%) 4 (2.5%) 10 (2.7%) 257 (6.1%)
Retail trade 26 (3.0%) 12 (6.1%) 4 (2.5%) 16 (4.3%) 307 (7.3%)
Professional, scientific and technical services 66 (7.7%) 25 (12.6%) 11 (7.0%) 24 (6.5%) 621 (14.7%)
Rest of services-producing industries 99 (11.5%) 17 (8.6%) 13 (8.2%) 54 (14.6%) 1,291 (30.5%)
Canada 862 (100.0%) 198 (100.0%) 158 (100.0%) 370 (100.0%) 4,228 (100.0%)

The distribution of Work-Sharing agreements by employer size has remained consistent since the FY0809 recession. Since then, over 95% of agreements assisted small and medium sized businesses (fewer than 500 employees) to recover from disruptions to their normal levels of business activities.

2.5.4 Workers - Employment Insurance Work-Sharing claims and amount paid

Claims from workers participating in a Work-sharing agreement increased over 650% and the amount of EI benefits paid increased by 1,000% compared to the previous year. The increases in Work-Sharing program agreements and benefits paid are directly linked to the decline in economic activity and the slow recovery across sectors and regions (consult chart 19).

Claims: While the number of new claims from workers and the amounts paid increased in all provinces and territories, Ontario and Quebec, the 2 most populous provinces, continued to account for over half of both new claims and amounts paid. In addition, there were 40 claims from workers in the territories (Nunavut, Northwest and the Yukon), for the first time in the last 6 fiscal years prior to which there were no claims.

Chart 19 – Employment Insurance Work-Sharing claims and benefits paid, Canada, FY1617 to FY2021
Chart 19 – Employment Insurance Work-Sharing claims and benefits paid, Canada, FY1617 to FY2021 - Text description follows
Text description of Chart 19
Year New claims established Amount paid ($ million)
FY1617 11,936 47.4
FY1718 3,708 12.5
FY1819 3,815 5.7
FY1920 11,046 16.5
FY2021 82,991 183.5
  • Source: Employment and Social Development Canada, Employment Insurance (EI) administrative data. Data is based on a 100% sample of EI administrative data.

Demographics: There were notable changes in the demographics of program participants from the previous year. Notably, women accounted for over one-third of claims in FY2021 and received a commensurate proportion of benefits paid, up from approximately one-fifth compared to the previous year. This increase could be linked to the tripling of the proportion of claims established and quadrupling of benefits paid to workers in the service industries.

Age distribution: The age distribution of claimants remained relatively unchanged. Individuals aged 25 to 54 continued to account for two-thirds of claims established and benefits paid. Youth remained under-represented among new Work-Sharing claims established, relative to their share of national employment figures (12% in FY2021).Footnote 92 Fewer youth are likely to qualify for EI; only about half of employed youth were occupying full-time positions compared to 89% of workers aged 25 to 54.

Sectors: Some key highlights for sectors of claimants include:

Additional details on regional, gender, age and industry breakdowns on claims and the amount of EI benefits paid are presented in table 36, below.

Table 36 – Number and percentage share of Employment Insurance Work-Sharing claims and amount paid, by region, gender, age and industry, Canada, FY1920 and FY2021
Category New claims established FY1920 New claims established FY2021 Amount paid ($ millions) FY1920 Amount paid ($ millions) FY2021
Newfoundland and Labrador 47c (0.4%) 498 (0.6%) $0.08 (0.5%) $1.0 (0.5%)
Prince Edward Island 47c (0.4%) 121 (0.1%) $0.00 (0.0%) $0.3 (0.2%)
Nova Scotia 70 (0.6%) 2,029 (2.4%) $0.07 (0.4%) $3.8 (2.1%)
New Brunswick 70 (0.6%) 1,253 (1.5%) $0.01 (0.0%) $2.0 (1.1%)
Quebec 2,385 (21.6%) 19,666 (23.7%) $4.2 (25.2%) $36.1 (19.7%)
Ontario 3,969 (35.9%) 29,381 (35.4%) $5.4 (32.8%) $68.3 (37.2%)
Manitoba 1,729 (15.7%) 6,733 (8.1%) $2.7 (16.3%) $11.2 (6.1%)
Saskatchewan 642 (5.8%) 1,742 (2.1%) $1.7 (10.0%) $5.6 (3.1%)
Alberta 1,089 (9.9%) 11,770 (14.2%) $1.4 (8.6%) $32.9 (17.9%)
British Columbia 1,045 (9.5%) 9,758 (11.8%) $1.0 (6.1%) $21.8 (11.9%)
Territories 0 (0.0%) 40 (0.05%) $0.00 (0.0%) $0.4 (0.2%)
Men 8,528 (77.2%) 52,895 (63.7%) $12.8 (77.7%) $117.8 (64.2%)
Women 2,518 (22.8%) 30,096 (36.3%) $3.7 (22.3%) $65.6 (35.8%)
24 years old and under 748 (6.8%) 4,272 (5.1%) $1.0 (6.1%) $7.6 (4.1%)
25 to 44 years old 4,644 (42.0%) 36,683 (44.2%) $6.3 (38.2%) $76.7 (41.8%)
45 to 54 years old 2,809 (25.4%) 21,295 (25.7%) $4.5 (27.0%) $48.7 (26.6%)
55 years old and over 2,845 (25.8%) 20,741 (25.0%) $4.7 (28.6%) $50.5 (27.5%)
Goods-producing industries 9,347 (84.6%) 43,142 (52.0%) $14.9 (90.4%) $97.3 (53.0%)
Manufacturing 9,025 (81.7%) 40,246 (48.5%) $14.3 (86.6%) $88.2 (48.1%)
Rest of goods-industries 322 (2.9%) 2,896 (3.5%) $0.6 (3.8%) $9.0 (4.9%)
Service-producing industries 1,642 (14.9%) 37,959 (45.7%) $1.6 (9.4%) $81.7 (44.5%)
Wholesale trade 581 (5.3%) 10,321 (12.4%) $0.5 (3.0%) $18.9 (10.3%)
Professional, scientific and technical services 311 (2.8%) 8,474 (10.2%) $0.4 (2.6%) $17.9 (9.7%)
Rest of service-producing industries 807 (7.3%) 21,054 (25.4%) $0.7 (4.0%) $49.4 (26.9%)
Canada 11,046 (100.0%) 82,991 (100.0%) $16.5 (100.0%) $183.5 (100.0%)

2.5.5 Level and duration of Employment Insurance Work-Sharing benefits

In FY2021, the national average weekly Work-Sharing benefit paid amount of $133 remained almost unchanged over the previous year.Footnote 95 It increased in Prince Edward Island, Ontario and Saskatchewan. The territories had the highest weekly rates while Manitoba and the Atlantic provinces had the lowest average weekly benefit rates in Canada.

Gender: From a gender perspective, a modest increase in women’s average benefit rate in FY2021 brought them closer to parity with men. Younger workers’ average weekly Work-Sharing benefit rate continued to decline compared to those in older age groups.

Sector: While the overall average weekly Work-Sharing benefit rate decreased by only 4% since the previous year, there was significant variability across industries, with a 15% drop in the benefit rates in Wholesale Trade. There was a 28% increase for the Accommodation and Food Services which may be due to higher earners participating in Work-Sharing Agreements although program data to substantiate this is not available.

Consult table 37, below, for breakdowns of EI Work-Sharing average weekly benefit rate by region, gender, and industry.

Table 37 – Employment Insurance Work-Sharing average weekly benefit rate, by region, gender, age and industry, Canada, FY1920 and FY2021
Category FY1920 FY2021 Change (%)
Atlantic provincesc $151 $122 -18.8%
Quebec $136 $127 -6.4%
Ontario $127 $139 +9.4%
Manitoba $149 $119 -20.0%
Saskatchewan $152 $154 +1.5%
Alberta $159 $139 -12.8%
British Columbia $142 $130 -8.5%
Yukon 0 $143 n/a
Northwest Territories 0 $180 n/a
Nunavut 0 $197 n/a
Men $143 $134 -6.3%
Women $124 $131 +5.5%
24 years old and under $134 $122 -8.7%
25 to 44 years old $139 $132 -5.3%
45 to 54 years old $140 $134 -4.4%
55 years old and over $138 $137 -1.2%
Good-producing industries $138 $136 -1.3%
Construction $173 $151 -13.1%
Manufacturing $136 $134 -1.3%
Service-producing industries $143 $129 -9.7%
Wholesale trade $138 $117 -15.1%
Finance and insurance $122 $130 +6.7%
Accommodations and food services $111 $142 +27.4%
Canada $139 $133 -4.1%

As shown in Chart 20, the average duration of Work-Sharing claims completed in FY2021 was 12 weeks, a decrease of close to 2 and a half weeks from the previous year. The reduced average duration of agreements is likely a result of an increased number of agreements terminating early (consult subsection 2.5.6 for additional insights).

Chart 20 - Average duration of completed Employment Insurance Work-Sharing claims, Canada, FY1516 to FY2021
Chart 20 Average duration of completed Employment Insurance Work-Sharing claims, Canada, FY1516 to FY2021 - Text description follows
Text description of Chart 20
Year Average Work-Sharing weeks
FY1516 14.4
FY1617 17.4
FY1718 23.8
FY1819 15.5
FY1920 14.4
FY2021 12
  • Note: Includes all claims for which at least $1 of Work-Sharing benefits was paid.
  • r Revised data.
  • Source: Employment and Social Development Canada, Employment Insurance (EI) administrative data. Data are based on a 100% sample of EI administrative data.

2.5.6 Employment Insurance Work-Sharing agreements subject to early termination and layoffs averted

When a Work-Sharing agreement ends before the anticipated end date, this is termed an early termination. Early termination may be due to a number of reasons, for example, a return to normal levels of business activity, a decision to proceed with layoffs, or a shutdown.Footnote 96 Early terminations in FY2021 increased to almost three-quarters of all agreements, up from half the previous year. The significant increase in early terminations could be an indication of a high proportion of employers using the program intermittently between periods of mandatory lockdowns and public health restrictions. Additional emergency CRA COVID-19 benefits, following the introduction of ESDC’s Work-Sharing COVID-19 Temporary Special Measures, may have also led some employers to switch benefits to meet their specific needs.

2.5.7 What is the Work-Sharing program?

Work-Sharing is a labour market adjustment program operating under the authority of section 24 of the EI Act, and sections 42-49 of the EI regulations. Work-Sharing agreements must include a reduction in work activity ranging between 10% and 60% of the employees’ regular weekly work schedule. In any given week, the work reduction can vary depending on available work, as long as the work reduction on average over the life of the agreement is between 10% and 60%. The proposed reduction in work hours should correspond with the number of anticipated temporary layoffs.

During participation in a Work-Sharing agreement, employer initiated training activities may take place. Training costs maybe funded by the employer or through other available supports, such as provincial or territorial programming. The salary costs of employees taking part in training activities during normal scheduled working hours/days cannot be compensated through the Work-Sharing agreement. Training can take place during the non-working days/hours for which the participating employees are in receipt of EI Work-Sharing benefits.

Under the standard program eligibility parameters, employers must meet the following criteria:

Employees participating in a Work-Sharing agreement must:

Under the standard program, an initial Work-Sharing agreement can last between a minimum of 6 and a maximum of 26 consecutive weeks. This duration can be extended for up to 12 additional weeks (allowing a Work-Sharing agreement to last up to 38 weeks), if needed. In the case of an extension, employers must continue to experience a reduction in business activity, attest that Work-Sharing will result in averting the layoff of 1 or more employees and that the period of the extension is needed to complete the return to normal working hours. After completing an agreement, employers requesting another agreement are required to serve a mandatory cooling-off period between agreements equal to the previous agreement’s duration (up to a maximum period of 38 weeks).

2.6 Employment Insurance special benefits

In this section

EI special benefits provide temporary income support to employees, self-employed persons participating in the program and fishers, who are eligible and unable to work due to specific life circumstances. These include sickness or injury; pregnancy or giving birth; providing care to a newborn or newly adopted child, and providing care or support to a critically ill or injured person or someone needing end-of-life care.

To qualify for EI special benefits, insured employees must have accumulated a minimum number of hours of insurable employment during their qualifying period.Footnote 97 The minimum was 600 hours for claims established during the first half of FY2021, and 120 hours (due to the EI temporary measure relating to the one-time credit of 480 hours) for claims established during the second half of FY2021 (consult section 2.0).Footnote 98 Insured employees must also meet the eligibility criteria for the special benefits claimed, and have their normal weekly earnings reduced by more than 40%. Self-employed persons may qualify if they opted into the EI program and paid EI premiums at least 1 full year prior to claiming benefits, had self-employment income that met the minimum self-employment eligibility thresholdFootnote 99 in the calendar year preceding the claim, and met other eligibility criteria specific to the special benefits being claimed.

As explained in section 2.0, no new claims for sickness benefits were established during the first half of FY2021, and some of the key indicators in the following subsections are presented separately for the first and second half of FY2021.

Subsection 2.6.1 provides a summary overview of special benefits in terms of the number of new claims established, amount paid and level of benefits. The following subsections examine the EI special benefits by type. Subsection 2.6.2 discusses maternity and parental benefits. Sickness benefits are introduced in subsection 2.6.3. Subsections 2.6.4, 2.6.5 and 2.6.6 examine compassionate care benefits, the family caregiver benefit for adults and the family caregiver benefit for children, respectively. Finally, subsection 2.6.7 looks at the use of special benefits by self-employed persons who have opted into the EI program. For the purpose of the following section, EI special benefit claims refer to EI claims for which at least 1 dollar of special benefits was paid.Footnote 100

2.6.1 Employment Insurance special benefit claims overview

During FY2021, almost 671,300 new EI special benefit claims were established (consult table 38). More than 8 special benefit claims out of 10 were established during the second half of FY2021. This may be due to the fact that sickness benefits were not available in the first half of FY2021 and to the EI temporary measure that allowed to be eligible for benefits with only 120 hours of insurable employment for claims established in the second half of FY2021 (consult section 2.0).

Table 38 – Employment Insurance special benefit claims* and amount paid according to benefit type, Canada, FY1920 to FY2021
Benefit type Number of claims (FY1920) Number of claims (first half of FY2021) Number of claims (second half of FY2021) Number of claims (total FY2021) Amount paid ($ million) FY1920 Amount paid ($ million) FY2021
Maternity 167,690 74,330 92,580 166,910 $1,208.1 $1,324.7
Parental 212,750 97,960 115,140 213,100 $2,921.7 $3,177.8
Sickness 421,140 n/a 450,350 450,350 $1,888.8 $1,999.3
Compassionate care 7,581 2,518 4,284 6,802 $39.6 $43.4
Family caregiver for adults 11,592 4,190 8,018 12,208 $55.7 $69.3
Family caregiver for children 5,403 2,272 3,250 5,522 $36.3 $41.2
Canada 619,270 112,860 558,400 671,260 $6,150.1 $6,655.7

Similar to FY1920, sickness benefits continued to represent more than two-thirds (67.1%) of special benefit claims established in FY2021 as a whole. During the same period, 31.7% and 24.9% of special benefit claims included parental and maternity benefits, respectively. Approximately 1.8% of all special benefit claims included family caregiver benefits for adults, 1.0% had compassionate care benefits, and 0.8% included family caregiver benefits for children.Footnote 101

The total amount paid out in special benefits reached $6.7 billion for FY2021. Amounts paid have increased for all benefit types compared to FY1920.

In FY2021, women established a larger share (62.1%) of special benefit claims than men (37.9%). This breakdown of claims by gender remained virtually unchanged from the previous fiscal year. Women also continued to receive a greater share of the amounts paid in special benefits than men during FY2021 (80.5% and 19.5%, respectively). This is mainly because only women can receive maternity benefits, a higher share of women than men receive parental benefits, and on average, men who receive parental benefits receive fewer weeks of benefits than women.

By age, claimants under 45 years continued to account for almost two-thirds (65.8%) of new special benefit claims and receive the largest share of the total amount paid in special benefits (82.0%) in FY2021. However, the share of claims established by claimants aged 24 years and under increased by 2.4 percentage points, from 6.6% in FY1920 to 9.0% in FY2021. This increase may be due to the EI temporary measure that reduced the number of hours of insurable employment required to qualify for EI special benefits for claims established in the second half of FY2021. Individuals aged 24 years and under are generally less likely to have enough hours of insurable employment to qualify for EI benefits.

Excluding extended parental benefits, which are paid at a lower benefit rate than other types of special benefits (consult subsection 2.6.2), the average weekly benefit rate was $518 for special benefit claims established during the first half of FY2021. It was $539 for claims established during the second half of the fiscal year when the EI temporary measure relating to the minimum benefit rate was in effect (consult section 2.0).

For all types of special benefits combined, the proportion of claims receiving the maximum weekly benefit rate that applied in the first and second half of the fiscal year was 64.0% and 42.5%, respectively. The share of claimants receiving the minimum weekly benefit rate of $500 (or $300 for extended parental benefits) in the second half of FY2021 was 47.0%.

Employment Insurance special benefits and firms

According to 2019 tax data, which is the most recent microdata available when writing this report, there were approximately 209,830 firms (16.7% of all firms in 2019) which were associated with the establishment of an EI special benefit claim as a claimant’s current or most recent employer (consult table 39). This is an increase of 1.7% from 2018.

Table 39 – Firms, employment and Employment Insurance special benefit claimants by firm size*, Canada, 2019
Firm size Number of firms Number of firms with at least 1 employee receiving EI special benefits Employment distribution** (% share) Distribution of EI special benefit claimants*** (% share) Distribution of EI sickness benefit claimants*** (% share)
Small 1,138,620 121,690 21.2% 18.3% 20.6%
Small-medium 96,890 68,780 19.5% 21.7% 26.1%
Medium-large 16,740 16,040 16.2% 18.9% 21.3%
Large 3,350 3,330 43.0% 41.1% 32.0%
Canada 1,255,600 209,830 100.0% 100.0% 100.0%

The distribution of the workforce and of EI special benefit claimants is roughly similar by firm size, which is unlike EI regular benefits in that larger firms are typically under-represented (consult section 2.2). For special benefits, the biggest difference between employee and claimant distributions was observed in small-sized firms, with a difference of 2.9 percentage points. While workforce adjustment issues during a difficult business or economic context may offer some explanation of the higher relative use of EI regular benefits among small firms, the use of EI special benefits is more likely related to the demographic profile of the workforce, individual circumstances, and the nature of the work in the industry.

However, when the distribution of the workforce is compared solely to the one of EI sickness benefit claimants, larger firms are under-represented (-11.0 percentage points). This difference can be explained notably by the fact that large-sized firms are generally more likely to offer short-term disability plans to their employees. As a result, employees who are unable to work because of illness or injury and are covered by their employers’ plans may not have to collect EI benefits, as benefits from the registered plans have to be paid before EI benefits are paid.

2.6.2 Employment Insurance maternity and parental benefits

EI maternity benefits are available to eligible persons who cannot work because they are pregnant or have recently given birth. EI maternity claimants need to provide Service Canada with a signed statement attesting to their pregnancy and their expected or actual date of delivery. Qualified claimants may receive up to 15 weeks of maternity benefits. Benefits can begin to be paid as early as 12 weeks prior to the expected date of birth and can end as late as 17 weeks after the child’s actual birth date.

EI parental benefits are available to eligible parents who take a leave from work to care for a newborn or recently adopted child or children. Claimants must provide a signed certificate certifying the child’s date of birth or the date of the child’s placement in their home for an adoption. Parents must choose between standard parental benefits or extended parental benefits.

Parents can share and use parental benefits at the same time or different times within 12 months (standard parental benefits) or 18 months (extended parental benefits) of birth or adoption. When parental benefits are shared by parents, only 1 parent will need to serve a waiting period. Parents must choose the same parental benefits option (standard or extended) when they apply for benefits. The choice of the first parent who completes the application is binding on other parents. Once parental benefits have been paid out to any eligible parent, they cannot change their duration option but may change how they share the weeks of benefits.

It should be noted that the maternity and parental benefits offered under the EI program are available across Canada with the exception of Quebec. For parents who reside in Quebec, the Quebec Parental Insurance Plan (QPIP) has provided eligible salaried workers and self-employed persons with maternity, paternity, parental, or adoption benefits since January 1, 2006.

Employment Insurance maternity and parental benefits: coverage and accessibility

According to the 2020 Employment Insurance Coverage Survey (EICS),Footnote 104 77.8% of parents with a child aged 18 months or younger living outside Quebec had insurable employment in 2020. Among these new parents with insurable employment, 91.0% reported having received maternity or parental benefits, which is similar to previous years.

According to EICS data, the proportion of spouses living outside Quebec who received or intended to claim EI parental benefits remained relatively stable at 19.5% in 2020. In 2019 and 2020, 2 in 10 spouses claimed or intended to claim parental benefits compared to 1 in 10 spouses in 2017. This increase can be explained by the additional weeks of EI benefits that have been available since March 2019 to new parents sharing parental benefits.

The main reasons spouses did not claim parental benefits, as reported in the 2020 EICS, were that it was the family's preference (25.1%), that the spouse was not eligible for benefits (21.8%), or for financial reasons (17.9%).Footnote 105

As in previous years, 2020 EICS data continue to show that the share of new parents with insurable employment in Quebec who received maternity or parental benefits under QPIP (99.1%) is greater than that of parents having received EI maternity or parental benefits in the rest of Canada (91.0%). This situation can be explained by several factors, most notably the lower eligibility requirement based on earnings under QPIP ($2,000) and the mandatory participation of self-employed persons under QPIP in comparison to the voluntary participation in the EI program. In addition, in Quebec, a larger share of spouses received parental benefits or intended to receive them (78.1%), which may be largely due to the paternity benefits paid specifically to fathers as part of QPIP.

Employers may choose to offer their employees a supplement to EI maternity and parental benefits (consult subsection 2.1.1 for more details). According to the 2020 EICS data, 43.3% of parents with a child aged 18 months or younger living outside Quebec received top-ups to their EI benefits from their employer.

Employment Insurance maternity claims, amount paid and level of benefits

In FY2021, nearly 166,900 new maternity claims were established, which is similar to FY1920 (consult table 40). The breakdown of the number of claims by province and territory remained stable between the first and second half of FY2021. Ontario continued to account for almost half of all maternity claims.

Table 40 – Employment Insurance maternity claims and amount paid by province or territory and age, Canada, FY1920 to FY2021
Category Number of claims (FY1920) Number of claims (first half of FY2021) Number of claims (second half of FY2021) Number of claims (total FY2021) Amount paid ($ million) FY1920 Amount paid ($ million) FY2021
Newfoundland and Labrador 2,210 1,030 1,490 2,520 $16.6 $17.2
Prince Edward Island 830 460 640 1,100 $5.8 $8.2
Nova Scotia 4,640 2,060 2,980 5,040 $34.1 $36.8
New Brunswick 3,830 1,650 2,430 4,080 $26.2 $30.3
Quebec n/a n/a n/a n/a n/a n/a
Ontario 84,930 37,560 44,700 82,260 $607.0 $657.4
Manitoba 8,280 3,930 4,670 8,600 $55.5 $66.6
Saskatchewan 7,970 3,350 4,330 7,680 $55.9 $59.7
Alberta 29,580 12,090 16,100 28,190 $218.4 $227.9
British Columbia 24,790 11,700 14,700 26,400 $183.5 $212.6
Yukon 210 160 180 340 $1.7 $2.9
Northwest Territories 250 200 230 430 $2.1 $3.0
Nunavut 170 140 130 270 $1.3 $2.0
24 years old and under 12,370 4,410 8,320 12,730 $68.5 $83.3
25 to 39 years old 148,280 66,650 80,550 147,200 $1,088.2 $1,184.6
40 years old and over 7,040 3,270 3,710 6,980 $51.3 $56.7
Canada 167,690 74,330 92,580 166,910 $1,208.1 $1,324.7

Women between 25 and 39 years old established 88.2% of new maternity claims during the entire reporting period, while women aged 24 years and under and those aged 40 years and over represented 7.6% and 4.2%, respectively. However, the proportion of claims established by women aged 24 years and under was slightly higher (9.0%) in the second half of FY2021, which may be attributable to the EI temporary measure that allowed to be eligible for benefits with as few as 120 hours of insurable employment during this period (consult section 2.0). Individuals aged 24 years and under are generally less likely to have enough hours of insurable employment to qualify for EI benefits.

The total amount paid in maternity benefits reached $1.3 billion in FY2021, compared to $1.2 billion in the previous fiscal year (consult table 40). The total amount paid increased in each province and territory compared to FY1920. At the same time, mothers aged 25 to 39 years received 89.4% of maternity benefit payments in FY2021, while mothers aged 24 years and under and those aged 40 years and over received 6.3% and 4.3%, respectively.

Maternity benefits are frequently combined in the same claim with other benefit types, particularly parental and sickness benefits; 98.7% of all EI maternity claims completed during FY2021 included another type of EI benefit (consult subsection 2.1.2).

The average weekly maternity benefit rate was $510 for the first half of FY2021 and $551 for the second half of FY2021 when the EI temporary measure relating to the minimum benefit rate was in effect (consult section 2.0). On average, the highest weekly maternity benefit rate was for claims established in the Northwest Territories and by mothers aged 40 years and over (consult annex 2.13.3).

There were 59.8% of claimants who received the maximum weekly maternity benefit rate during the first half of the fiscal year. This proportion was slightly lower (54.1%) during the second half of the fiscal year, due in part to a higher share of claims established by young mothers who generally have lower benefit rates. The share of claimants receiving the minimum weekly benefit rate of $500 in the second half of FY2021 was 36.9%.

Employment Insurance parental claims, amount paid and level of benefits

The total number of new parental claims established was 213,100 in FY2021, almost unchanged from the previous fiscal year (consult table 41). Extended parental benefits accounted for 18.2% of all claims established during the reporting period, similar to the 17.8% observed in FY1920. Claims from adoptive parents continued to account for less than 1.0% (about 1,200) of all parental claims in FY2021.

Table 41 – Employment Insurance parental claims and amount paid by benefit type, province or territory, gender and age, Canada, FY1920 to FY2021
Category Number of claims (FY1920) Number of claims (first half of FY2021) Number of claims (second half of FY2021) Number of claims (total FY2021) Amount paid ($ million) FY1920 Amount paid ($ million) FY2021
Standard 174,980 80,290 94,040 174,330 $2,416.0 $2,612.5
Extended 37,770 17,670 21,100 38,770 $505.7 $565.3
Newfoundland and Labrador 2,360 1,140 1,590 2,730 $37.8 $39.3
Prince Edward Island 1,000 530 800 1,330 $13.2 $16.0
Nova Scotia 5,990 3,060 3,670 6,730 $80.5 $89.0
New Brunswick 5,010 2,110 3,100 5,210 $66.1 $69.2
Quebec n/a n/a n/a n/a n/a n/a
Ontario 109,200 50,060 56,450 106,510 $1,468.8 $1,603.6
Manitoba 10,600 5,260 5,790 11,050 $139.9 $150.3
Saskatchewan 9,720 4,230 5,220 9,450 $133.7 $145.2
Alberta 35,290 14,980 19,120 34,100 $517.5 $551.8
British Columbia 32,710 15,910 18,710 34,620 $449.5 $496.2
Yukon 320 220 220 440 $4.9 $5.9
Northwest Territories 300 250 250 500 $5.7 $6.0
Nunavut 250 210 220 430 $4.1 $5.3
Men 47,390 23,370 26,730 50,100 $315.5 $359.2
Women 165,360 74,590 88,410 163,000 $2,606.2 $2,818.6
24 years old and under 13,200 4,830 8,440 13,270 $170.2 $171.8
25 to 39 years old 184,640 86,280 99,220 185,500 $2,581.0 $2,816.2
40 years old and over 14,910 6,850 7,480 14,330 $170.4 $189.8
Canada 212,750 97,960 115,140 213,100 $2,921.7 $3,177.8

As with maternity benefits, the breakdown of parental claims by province and territory remained relatively stable in FY2021. The majority of new parental claims in FY2021 were established by women (76.5%). However, the share of claims established by men reached 23.5%, which is relatively unchanged compared to the previous fiscal year, but higher than the share in FY1819 (16.8%). This higher proportion can be attributed to the additional weeks of benefits available to parents of a child born or adopted on or after March 17, 2019, who share parental benefits.

Claims established by claimants aged 24 years and under accounted for 6.2% of new parental claims in FY2021, while those established by claimants aged 25 to 39 years and 40 years and over accounted for 87.0% and 6.7%, respectively. The breakdown of parental claims by age of claimant remained similar to that in FY1920.

The benefits paid in parental benefits totalled $3.2 billion in FY2021, compared to $2.9 billion in the previous fiscal year. Extended parental benefits paid represented 17.8% of total parental benefits paid in FY2021, which was equivalent to the proportion (18.2%) of these claims among all parental claims.

All provinces and territories recorded increases in parental benefits paid compared to FY1920. The amount paid to men accounted for 11.3% of the total amount paid in parental benefits in FY2021, while claims established by men accounted for 23.5% of new parental claims established in the same period. This may be explained, in part, by the smaller number of weeks of parental benefits typically received by men compared to women. The breakdown of the amount paid in parental benefits by age group for FY2021 is roughly the same as for new claims established during the period.

As stated above, the benefit rate (55% or 33% of average weekly earnings) and the maximum weekly benefit are calculated differently depending on whether the claimant is receiving standard or extended benefits.

The average weekly standard parental benefit rate was $521 for the first half of FY2021, and $556 for the second half of FY2021 when the EI temporary measure relating to the minimum benefit rate was in effect (consult section 2.0). On average, the weekly benefit rate was higher for standard parental claims established in the Northwest Territories, by men and by claimants aged 40 years and over (consult table 42 and annex 2.14.5). Almost two-thirds (66.2%) of claimants received the maximum weekly standard parental benefit rate during the first half of the fiscal year, compared to 60.9% during the second half. The share of claimants receiving the minimum weekly benefit rate of $500 in the second half of FY2021 was 30.7%.

Table 42 – Average weekly parental benefit rate by benefit type, gender and age, Canada, FY2021
Category Standard parental benefits First half of FY2021 Standard parental benefits Second half of FY2021 Extended parental benefits First half of FY2021 Extended parental benefits Second half of FY2021
Men $557 $570 $336 $346
Women $510 $552 $307 $333
24 years old and under $417 $525 $247 $321
25 to 39 years old $526 $558 $315 $337
40 years old and over $538 $563 $332 $339
Canada $521 $556 $313 $336

The average weekly extended parental benefit rate was $313 for the first half of FY2021, and $336 for the second half of FY2021 when the EI temporary measure relating to the minimum benefit rate was in effect (consult section 2.0). On average, the weekly benefit rate was higher for extended parental claims established in the territories, by men and by claimants aged 40 and over (consult table 42 and annex 2.14.9). In FY2021, 65.2% of claimants received the maximum weekly extended parental benefit rate during the first half of the fiscal year, compared to 60.9% during the second half. The share of claimants receiving the minimum weekly extended parental benefit rate of $300 in the second half of FY2021 was 29.9%.

Duration and sharing of Employment Insurance maternity and parental benefits

As observed during previous fiscal years, mothers typically use almost all of the EI maternity weeks to which they were entitled. In FY2021, 93.4% of mothers received maternity benefits during the 15 weeks available to them. The average duration of completed maternity claims was 14.7 weeks during the reporting period (consult table 43).

Table 43 – Average duration of Employment Insurance maternity and parental* benefits for completed claims, Canada, FY2021
Benefit type Menp Womenp Familyp
Maternity n/a 14.7 n/a
Not shared - standard parental 17.3 33.3 n/a
Not shared - extended parental 26.4 57.1 n/a
Shared** - standard parental 8.8 30.4 37.8
Shared** - extended parental 16.7 47.0 62.9

Effective March 17, 2019, parents who establish new claims for parental benefits and share those benefits are eligible for additional weeks of benefits. Among claims established after that date and completed in FY2021, 21.2% of those receiving standard parental benefits had shared weeks of benefits, compared with 25.4% of those receiving extended parental benefits.Footnote 106

When weeks of benefits were shared, women and men received, on average, 30.4 and 8.8 weeks of benefits, respectively, in the case of standard parental benefits; and 47.0 and 16.7 weeks of benefits, respectively, in the case of extended parental benefits (consult table 43). The combined number of weeks of parental benefits used by families was, on average, 37.8 weeks for standard parental claims, and 62.9 weeks for extended parental claims.

Of all families sharing standard parental benefits, 86.9% used at least 1 of the extra weeks available to them, and just over half (54.5%) used all 40 weeks of parental benefits they were entitled to. On the shared extended parental benefits side, 74.1% of families used at least 1 of the additional weeks available, while 39.4% used all 69 weeks of available parental benefits.

In nearly 9 out of 10 families, parents used weeks of maternity or parental benefits at the same time. There was, on average, 5.6 weeks of overlap for families receiving standard parental benefits, and 12.0 weeks for those receiving extended parental benefits.

For parental claims completed in FY2021 for which benefit weeks were not shared, the average duration of standard parental benefits was 33.3 weeks for women and 17.3 weeks for men. For extended parental claims, the average duration was 57.1 weeks for women and 26.4 weeks for men. Three-quarters (74.4%) of non-shared standard parental claims used the 35 weeks of benefits available to them. Two-thirds (66.4%) of non-shared extended parental claims received all 61 weeks of benefits to which they were entitled.

Methodological note: New methodology related to the sharing and duration of parental claims

In previous Monitoring and Assessment Reports, statistics were presented on the average number of weeks of parental benefits used by claimants who shared or did not share these benefits. Information on sharing parental benefits was based on the EI application form completed by the claimants and reflected the intention to share benefits at the time of the application, rather than how benefits are actually shared when they are received.

In this report, information on sharing of parental benefits is based on new data that makes it possible to match parental claims of the parents of the same child, and therefore know the total number of weeks received by families. This new data is available since September 2019*. Therefore, the statistics on the duration of shared and non-shared parental claims in previous Monitoring and Assessment Reports are not comparable with those in FY2021.

  • * New data on sharing of parental benefits are only available for a small number of claims established before September 2019. As a result, some claims established before September 2019 and completed in FY2021 may not be included in the calculation of the sharing rate.

2.6.3 Employment Insurance sickness benefits

EI sickness benefits are paid for up to 15 weeks to eligible people who are unable to work because of illness, injury or quarantine, but would otherwise be available to work. The maximum duration of benefits to which a sickness claimant is entitled depends on the recommendations from their physician or an approved medical practitioner. With job protection through the Canada Labour Code and the provincial and territorial statutes under labour law, EI sickness benefits allow claimants to recover while maintaining their attachment to the labour market. Claimants must usually provide Service Canada with a medical certificate signed by a doctor or approved medical practitioner. However, this requirement was waived for claims established between September 27, 2020 and September 25, 2021.

As explained in section 2.0, no new claims for sickness benefits were established during the first half of FY2021. Therefore, the results on new claims established in this subsection only cover the second half of FY2021. Furthermore, the results on amount of benefits paid out cover the full period of FY2021.

Premium Reduction Program

Employers who offer short-term disability plans to their employees that meet requirements stipulated in the Employment Insurance Act and Employment Insurance Regulations can register their plans with the Employment Insurance Commission to obtain a lower EI premium rate than the regular employer rate through the Premium Reduction Program (PRP).

More information on the effect on premiums and the number of firms affected can be found in section 2.7.

Employment Insurance sickness claims, amount paid and level of benefits

During the second half of FY2021, almost 450,400 new sickness claims were established. This number is higher than that recorded for the entire FY1920 period (consult table 44). The high number of claims established during the reporting period may be, in part, due to the epidemiological situation associated with the second wave of COVID-19 in the second half of FY2021, and to the EI temporary measure that allowed to be eligible for benefits with only 120 hours of insurable employment (consult section 2.0).

Table 44 – Employment Insurance sickness claims and amount paid by province or territory, gender and age, Canada, FY1920 to FY2021
Category Number of claims FY1920 Number of claims Second half of FY2021 Amount paid ($ millions) FY1920 Amount paid ($ millions) FY2021
Newfoundland and Labrador 11,340 10,880 $50.9 $52.8
Prince Edward Island 6,120 4,770 $21.1 $20.8
Nova Scotia 21,910 18,300 $85.7 $85.9
New Brunswick 30,080 25,230 $114.0 $115.0
Quebec 134,070 135,660 $553.4 $567.6
Ontario 111,200 132,800 $545.8 $603.6
Manitoba 11,380 12,990 $49.3 $56.5
Saskatchewan 7,890 8,750 $39.3 $36.4
Alberta 32,930 42,370 $162.9 $173.8
British Columbia 53,390 57,700 $261.4 $281.8
Yukon 440 460 $2.1 $2.6
Northwest Territories 250 220 $1.8 $1.4
Nunavut 140 220 $1.2 $0.9
Male 189,250 199,620 $880.6 $890.4
Female 231,890 250,730 $1,008.2 $1,109.0
24 years old and under 30,010 47,750 $104.8 $163.2
25 to 34 years old 91,570 98,030 $379.2 $409.9
35 to 44 years old 86,210 87,500 $396.3 $390.6
45 to 54 years old 90,670 90,810 $436.2 $418.2
55 to 64 years old 99,220 98,840 $463.1 $476.6
65 years old and over 23,460 27,420 $109.2 $140.8
Canada 421,140 450,350 $1,888.8 $1,999.3

Except for the Atlantic provinces and the Northwest Territories, all regions had more sickness claims established during the second half of FY2021 than during the entire previous fiscal year. There was also a greater share of sickness claims established by claimants living in Ontario and Alberta (+3.1 and +1.6 percentage points, respectively) in the reporting period compared to FY1920. Conversely, the proportion of claimants from the Atlantic provinces and Quebec decreased.

As in the past, a larger share of new EI sickness claims were established by women (55.7%) than men (44.3%). Claimants aged 55 to 64 years and those aged 25 to 34 years established the largest shares of new sickness claims during the second half of FY2021 (21.9% and 21.8%, respectively). However, compared to the previous fiscal year, the share of claims established by claimants aged 24 years and under increased by 3.5 percentage points, from 7.1% in FY1920 to 10.6% during the second half of FY2021.

Relative to their representation in the labour force, claimants aged 24 years and under and those aged 35 to 44 years were the most underrepresented in terms of sickness claims and amount paid, while those aged 55 to 64 years were the most overrepresented during the reporting period (consult chart 21).Footnote 107

Chart 21 – Proportions of Employment Insurance sickness claims, amount paid and labour force, by age, Canada, FY2021
Chart 21 – Proportions of Employment Insurance sickness claims, amount paid and labour force, by age, Canada, FY2021 - Text description follows
Text description of Chart 21
Age category Share of sickness claims established (second half of FY2021 only) Share of amount paid in sickness benefits Share in the labour force (second half of FY2021 only)
24 years old and under 10.6% 8.2% 13.3%
25 to 34 years old 21.8% 20.5% 22.2%
35 to 44 years old 19.4% 19.5% 22.0%
45 to 54 years old 20.2% 20.9% 20.5%
55 to 64 years old 22.0% 23.8% 17.4%
65 years old and over 6.1% 7.0% 4.6%
  • Note: Includes claims for which at least $1 of EI sickness benefits was paid.
  • * Second half of FY2021 only.
  • Sources: Employment and Social Development Canada, Employment Insurance (EI) administrative data. Data are based on a 10% sample of EI administrative data. Statistics Canada, Labour Force Survey, Table 14-10-0017-01.

The total amount paid in sickness benefits was close to $2.0 billion in FY2021, compared to $1.9 billion in FY1920 (consult table 44). The breakdown of total sickness benefits by province and territory remained fairly similar to FY1920, except for Ontario which experienced a 1.3 percentage points increase in its relative share.

As with new claims, women received a slightly larger share of the amount paid in sickness benefits than men, with 55.5% and 44.5%, respectively. Compared to FY1920, women experienced a 2.1 percentage points increase in their share of payments in FY2021.

Claimants over the age of 55 received a larger share of the total amount of payments for sickness benefits than their share in the labour force, while claimants under the age of 44 received a smaller share (consult chart 21).

By industry, the goods-producing industries continued to be overrepresented, in general, among EI sickness claims and total benefits paid. They accounted for 25.7% of new EI sickness claims during the second half of FY2021, while they represented only 20.8% of workers during the same period (consult table 45).

Table 45 – Employment Insurance sickness claims and amount paid, and employment, by industry, Canada, FY2021
Industry Number of claims (thousands) (% share) Second half of FY2021 Amount paid ($ millions) (% share) FY2021 Employment (thousands) (% share) Second half of FY2021
Goods-producing industries 115.7
(25.7%)
$504.4
(25.2%)
3,814.1
(20.8%)
Agriculture, forestry, fishing, hunting, mining and oil and gas extraction 13.4
(3.0%)
$70.9
(3.5%)
573.7
(3.1%)
Utilities 0.4
(0.1%)
$2.7
(0.1%)
139.8
(0.8%)
Construction 41.3
(9.2%)
$188.6
(9.4%)
1,378.1
(7.5%)
Manufacturing 60.6
(13.5%)
$242.3
(12.1%)
1,722.5
(9.4%)
Service-producing industries 314.9
(69.9%)
$1,416.7
(70.9%)
14,556.5
(79.2%)
Wholesale and retail trade 80.8
(17.9%)
$362.3
(18.1%)
2,754.6
(15.0%)
Transportation and warehousing 23.4
(5.2%)
$113.0
(5.7%)
963.0
(5.2%)
Finance, insurance, real estate, rental and leasing 12.4
(2.8%)
$60.9
(3.0%)
1,267.0
(6.9%)
Professional, scientific, and technical services 11.5
(2.6%)
$50.8
(2.5%)
1,594.1
(8.7%)
Business, building, and other support services* 30.2
(6.7%)
$139.3
(7.0%)
682.0
(3.7%)
Educational services 12.9
(2.9%)
$51.7
(2.6%)
1,487.7
(8.1%)
Healthcare and social assistance 60.4
(13.4%)
$290.5
(14.5%)
2,490.9
(13.6%)
Information, culture, and recreation** 7.7
(1.7%)
$30.1
(1.5%)
656.9
(3.6%)
Accommodation and food services 32.5
(7.2%)
$122.1
(6.1%)
907.3
(4.9%)
Other services (excluding public administration) 18.7
(4.2%)
$77.2
(3.9%)
747.1
(4.1%)
Public administration 24.4
(5.4%)
$118.7
(5.9%)
1,006.0
(5.5%)
Unclassified*** 19.7
(4.4%)
$78.1
(3.9%)
n/a
Canada 450.4
(100.0%)
$1,999.3
(100.0%)
18,370.6
(100.0%)

However, the proportion of sickness claims established by the goods-producing industries fell by 2.2 percentage points from FY1920. In contrast, the proportion of claims from the Wholesale and retail trade and Healthcare and social assistance industries increased by 2.0 and 0.9 percentage points, respectively. The relative increase in sickness claims in these 2 industries during the reporting period may be due, in part, to the second wave of COVID-19 infections given that some activities in these industries require contact with the public and they have a lower capacity for teleworking. Footnote 108

The average weekly sickness benefit rate was $535 for the second half of FY2021 when the EI temporary measure relating to the minimum benefit rate was in effect (consult section 2.0). On average, the highest weekly sickness benefit rate was paid for claims established in Nunavut, by men, and by claimants aged 35 to 44 years (consult annex 2.15.3). As in FY1920, a little more than a third (37.3%) of all sickness claimants received the maximum weekly benefit rate during the second half of FY2021. The share of claimants receiving the minimum weekly benefit rate of $500 was 51.6% during the same period.

Duration of Employment Insurance sickness benefits

A maximum of 15 weeks of EI sickness benefits may be paid, though the number of weeks could be less depending on the claimant’s physician’s assessment.

The average duration of sickness benefits completed during FY2021 was 9.1 weeks, compared to 10.0 weeks in FY1920. On average, men and women received 8.5 and 9.5 weeks of sickness benefits, respectively.

As in the past, the average number of weeks of sickness benefits paid increased with the age of claimants. Claimants aged 24 years and under experienced, on average, the shortest duration (7.9 weeks), while those aged 55 years and over registered the longest duration (10.0 weeks).

One-third (33.3%) of all completed sickness claims in FY2021 used the maximum number of 15 weeks of sickness benefits, which is slightly lower compared to the previous fiscal year (37.0%) (consult table 46). This decrease is due to claims completed in FY2021 that were established before the second half of the fiscal year. Only 30.4% of these claims had used the 15 weeks of sickness benefits, compared to 38.1% of claims established and completed in the second half of FY2021.

Women (36.2%) were generally more likely than men (30.0%) to use the maximum number of sickness weeks for claims completed in FY2021. The use of all 15 weeks of benefits appears to be correlated with the age of claimants. There were 24.9% of claimants 24 years old and under using the maximum number of sickness weeks, compared to 40.9% of claimants 55 years old and over (consult table 46).

The Evaluation of Employment Insurance Sickness Benefits concluded that “the duration of the benefits is adequate for most claimants, but those with severe and/or long-term illnesses are more likely to use the full 15 weeks of sickness benefits and remain sick thereafter”.Footnote 109

Table 46 – Share of completed Employment Insurance sickness claims that used the maximum period of 15 weeks of benefits by age, Canada, FY1617 to FY2021
Age category FY1617 FY1718 FY1819 FY1920r FY2021p
24 years old and under 28.2% 26.6% 25.8% 29.6% 24.9%
25 to 44 years old 32.2% 31.7% 31.6% 33.0% 28.9%
45 to 54 years old 38.9% 38.2% 37.0% 39.9% 35.2%
55 years old and over 42.7% 40.5% 39.7% 42.5% 40.9%
Canada 36.3% 35.3% 34.7% 37.0% 33.3%

Employment Insurance sickness benefits and short-term disability plans (STDP) offered by employers

A departmental study* showed that the number of employers who offered qualifying STDPs (recognized by the Premium Reduction Program) decreased between 2000 and 2015, but this was offset by an increase in large employers (500 or more employees) offering STDPs. Despite the overall decrease in number of employers offering STDPs, the number of employees covered by those plans increased over the same period.

The study also compared the characteristics of EI sickness claims established by claimants who benefitted from a STDP offered by their employer before turning to EI sickness benefits with people who turned directly to EI sickness benefits. Claimants for whom the EI program was the second payer were proportionally more likely to use the maximum 15-week period provided for EI sickness benefits than those who received only EI sickness benefits (an average of 39.7% compared to 32.0%, respectively, for the period between 2000 and 2015). In 2015, 21.9% of all EI sickness claimants used EI as a second payer, while the remaining 78.1% of EI sickness claimants used EI as a first payer.

The majority of employers offered weekly indemnity plans, which provide benefits for a minimum of 15 weeks. Given that claimants who were covered by a plan offered by their employer had to use all of their short-term disability insurance benefits before establishing an EI sickness claim, it appears that those who used all 15 weeks of EI sickness benefits were more likely to have severe medical issues that require longer recovery time.

  • * ESDC, Enhance Understanding of the Use of the Premium Reduction Program. (Ottawa: ESDC, Evaluation Directorate, 2019).

2.6.4 Employment Insurance compassionate care benefits

EI compassionate care benefits offer temporary income support for up to 26 weeks to eligible claimants who need to take time away from work to provide end-of-life care to family members who have a serious medical condition with a significant risk of death within 26 weeks.Footnote 110 The benefits may be paid to 1 caregiver or shared among caregivers, and only 1 of them needs to serve the waiting period. Claimants must submit a medical certificate issued by the family member’s medical doctor or nurse practitioner to Service Canada.

Employment Insurance compassionate care claims, amount paid and level of benefits

Over FY2021, there were almost 6,800 new claims established for compassionate care benefits, which is lower than the number of claims recorded in the previous fiscal year (consult table 47). It is the third consecutive year that compassionate care benefit claims decrease. Less than 1 in 10 claims completed in FY2021 had weeks of benefits that were shared among 2 or more caregivers (5.9%).Footnote 111 This proportion was slightly lower than the one observed in FY1920 (7.0%).

All regions, except Prince Edward Island and New Brunswick, experienced a decrease in the number of claims for compassionate care benefits over the reporting period (consult table 47). However, the breakdown of the number of claims by region remained fairly stable in FY2021. Women continued to establish the largest share of compassionate care benefit claims compared to men. Claims established by women accounted for 72.5% of new claims in FY2021, an increase of 2.0 percentage points from FY1920.

Table 47 –Employment Insurance compassionate care claims and amount paid, by region, gender and age, Canada, FY1920 to FY2021
Category Number of claims (FY1920) Number of claims (first half of FY2021) Number of claims (second half of FY2021) Number of claims (total FY2021) Amount paid ($ million) FY1920 Amount paid ($ million) FY2021
Newfoundland and Labrador 95 45c 73c 87 $472.6 $620.4
Prince Edward Island 29 45c 73c 31 $163.3 $247.2
Nova Scotia 273 85 128 213 $1,302.2 $1,572.8
New Brunswick 173 73 121 194 $959.4 $1,173.2
Quebec 1,305 402 765 1,167 $5,547.0 $5,905.6
Ontario 3,223 1,018 1,808 2,826 $17,170.7 $18,496.2
Manitoba 301 100 164 264 $1,494.5 $1,689.4
Saskatchewan 175 65 107 172 $1,024.6 $1,161.2
Alberta 776 298 435 733 $4,806.3 $5,038.9
British Columbia 1,205 418 672 1,090 $6,486.3 $7,300.9
Territories 26 14 11 25 $128.4 $182.0
Men 2,239 660 1,211 1,871 $13,009.4 $13,620.4
Women 5,342 1,858 3,073 4,931 $26,563.8 $29,767.5
24 years old and under 136 52 93 145 $578.9 $848.7
25 to 44 years old 2,446 832 1,365 2,197 $12,339.1 $13,757
45 to 54 years old 2,409 746 1,311 2,057 $12,560.7 $12,796.9
55 years old and over 2,590 888 1,515 2,403 $14,094.5 $15,984.8
Canada 7,581 2,518 4,284 6,802 $39,573.2 $43,387.9

As in the past, people aged 44 years and under established a significantly smaller share of claims for compassionate care benefits (34.4%) compared to their relative representation in the Canadian labour force (57.8%) in FY2021.Footnote 112 Conversely, people aged 45 years and over established a larger share of claims (65.6%) than their presence in the Canadian labour force (42.2%). The breakdown of compassionate care claims by age group remained essentially the same as that observed in FY1920.

The total amount paid in compassionate care benefits was $43.4 million in FY2021, compared to $39.6 million in FY1920. The amount paid in compassionate care benefits increased in all regions, age groups and for men and women over the reporting period (consult table 47).

As for claims, the share of compassionate care benefits received by women increased by 1.5 percentage points compared to the previous fiscal year. Women received 68.6% of the total amount of compassionate care benefits paid in FY2021, compared to 31.4% for men.

Claimants aged 44 years and under continued to receive a smaller share of the amount paid in compassionate care benefits (33.7%) than their demographic weight in the Canadian labour force (57.8%). Conversely, claimants aged 45 years and over received a higher share of the total amount of compassionate care benefits paid (66.3%) than their relative representation in the labour force (42.2%).

The average weekly benefit rate for compassionate care benefits was $509 for the first half of FY2021, and $549 for the second half of FY2021 when the EI temporary measure relating to the minimum benefit rate was in effect (consult section 2.0). On average, the highest weekly benefit rate for compassionate care benefits was paid for claims established in the Territories, by men, and by claimants aged between 25 and 44 years (consult annex 2.17.3).

A little more than half (55.5%) of claimants received the maximum weekly benefit rate for compassionate care benefits during the first half of FY2021. This proportion was slightly lower during the second half on FY2021 (52.4%). The share of claimants receiving the minimum weekly benefit rate of $500 in the second half of FY2021 was 35.4%.

Duration of Employment Insurance compassionate care benefits

The average duration of EI compassionate care claims completed in FY2021 was 11.8 weeks, a small increase compared to FY1920 (11.1 weeks) (consult table 48).

Table 48 – Average duration and share of completed Employment Insurance compassionate care claims that used 6 weeks of benefits or more, or 26 weeks of benefits, Canada, FY1617 to FY2021
  FY1617 FY1718 FY1819 FY1920r FY2021P
Average duration (weeks) 9.8 12.0 11.4 11.1 11.8
Share (%) of compassionate care claims using: 6 weeks of benefits or more* 64.5% 64.9% 62.0% 61.3% 62.3%
Share (%) of compassionate care claims using: 26 weeks of benefits 13.8% 20.3% 17.2% 16.7% 21.5%

Men and women received, on average, 12.3 and 11.6 weeks of compassionate care benefits, respectively, for claims completed during FY2021. Over the same period, claimants aged 25 years and under received, on average, 10.1 weeks of compassionate care benefits, while claimants aged 55 years and over received an average of 12.5 weeks (consult annex 2.17.2).

Among compassionate care claims completed in FY2021, 62.3% used 6 weeks of benefits or more. This proportion is similar to those recorded over the previous fiscal years (consult table 48). This appears to show that despite an increase in the maximum number of weeks of compassionate care benefits available, that increased from 6 to 26 weeks on January 3, 2016, a large share of claims did not receive any extra available weeks. This may be due, in part, to the death of a care recipient. In total, 21.5% of completed compassionate care claims received the maximum number of 26 weeks of benefits during FY2021. This is the highest proportion recorded since the available number of weeks increased to 26.

A departmental studyFootnote 113 on the use and duration of compassionate care benefits confirmed that claimants who took care of their spouse or lived with the care recipient are most likely to use the entire benefit entitlement. However, 1 of the main reasons for not receiving or claiming the maximum number of weeks of benefits is related to the death of a care recipient, which would cause benefits to end in the week of the death.

Among the completed claims in FY2021, a higher proportion of men than women used 6 weeks or more of compassionate care benefits (64.1% and 61.5%, respectively), as well as all 26 weeks of benefits (24.0% and 20.4%, respectively).

In addition, the use of weeks of compassionate care benefits tends to increase with the age of the claimant. Claimants aged 24 years and under (54.4%) were less likely to receive 6 weeks or more of compassionate care benefits in FY2021, than claimants aged 55 years and over (65.1%). Similarly, claimants aged 24 years and under were less likely to use the total 26 weeks of compassionate care benefits than claimants aged 55 years and over (13.9% compared to 24.5%).

2.6.5 Employment Insurance family caregiver benefits for adults

The EI family caregiver benefits for adults came into effect on December 3, 2017. They are offered to any EI eligible person who need to take temporary leave from work to provide care or support to a person aged 18 or older who is critically ill or injured. Family caregivers can obtain up to 15 weeks of benefits, which may be shared among eligible family members or other eligible people who are considered members of the family. Claimants must provide Service Canada with a medical certificate issued by the medical doctor or nurse practitioner of the family member who is critically ill or injured.

Employment Insurance claims for family caregiver benefits for adults, amount paid and level of benefits

In FY2021, about 12,200 claims were established for family caregiver benefits for adults, a slight increase compared to the previous fiscal year (consult table 49). Compared to FY1920, the breakdown of claims by region remained relatively stable, and women continued to establish over two-thirds of claims (68.1%).

Table 49 –Employment Insurance claims for family caregiver benefits for adults and amount paid by region, gender and age, Canada, FY1920 to FY2021
Category Number of claims (FY1920) Number of claims (first half of FY2021) Number of claims (second half of FY2021) Number of claims (total FY2021) Amount paid ($ thousand) FY1920 Amount paid ($ thousand) FY2021
Newfoundland and Labrador 184 54 112 166 $783.7 $1,088.0
Prince Edward Island 87 24 62 86 $421.7 $446.2
Nova Scotia 322 125 257 382 $1,588.1 $2,058.9
New Brunswick 282 80 147 227 $1,310.7 $1,295.4
Quebec 1,934 699 1,532 2,231 $8,801.9 $12,096.3
Ontario* 5,419 1,979 3,700 5,679 $25,654.8 $31,877.4
Manitoba 407 132 256 388 $1,979.0 $2,251.0
Saskatchewan 304 119 181 300 $1,586.7 $1,788.6
Alberta 1,031 378 668 1,046 $5,599.0 $6,330.8
British Columbia 1,575 588 1,080 1,668 $7,647.9 $9,832.6
Territories 47 12 23 35 $295.8 $224.3
Men 3,725 1,405 2,485 3,890 $19,098.4 $23,445.0
Women 7,867 2,785 5,533 8,318 $36,570.9 $45,844.5
24 years old and under 229 122 245 367 $740.2 $1,724.4
25 to 34 years old 1,292 536 973 1,509 $5,831.3 $8,196.6
35 to 44 years old 2,128 794 1,444 2,238 $10,236.5 $12,218.4
45 to 54 years old 3,521 1,172 2,168 3,340 $17,264.8 $19,364.6
55 to 64 years old 3,682 1,317 2,599 3,916 $18,022.9 $22,901.0
65 years old and over 740 249 589 838 $3,573.7 $4,884.4
Canada 11,592 4,190 8,018 12,208 $55,669.3 $69,289.4

By age, the proportion of claims established by individuals aged 34 years and under increased by 2.2 percentage points (from 13.1% in FY1920 to 15.4% in FY2021), while the proportion of claims established by individuals aged 45 to 54 years decreased by 3.0 percentage points (from 30.4% in FY1920 to 27.4% in FY2021). The larger share of claims established by individuals aged 34 years and under may be due to the EI temporary measure that allowed to be eligible for benefits with only 120 hours of insurable employment (consult section 2.0).

During FY2021, the amount paid out in family caregiver benefits for adults reached $69.3 million compared to $55.7 million in FY1920 (consult table 49). Similar to the number of claims established, the proportion of benefit payments by region remained virtually unchanged from the previous year, as did the proportion of payments to women. Claimants aged 34 years and under received a larger share of benefits paid out compared to FY1920, whereas claimants aged 45 to 54 years received a smaller share of benefits paid out during the same period.

The average weekly benefit rate for family caregiver benefits for adults was $488 for the first half of FY2021, and $539 for the second half of FY2021 when the EI temporary measure relating to the minimum benefit rate was in effect (consult section 2.0). On average, the highest weekly benefit rate was paid for claims established in the Territories, by men and by claimants aged 35 to 44 years (consult annex 2.18.3).

Duration of Employment Insurance family caregiver benefits for adults

Under the family caregiver benefits for adults, claimants are provided with up to 15 weeks of benefits that can be shared among eligible caregivers and split into segments over the 52-week benefit period.

The average duration of completed claims for EI family caregiver benefits for adults in FY2021 was 11.1 weeks. This was slightly higher compared to FY1920 (10.6 weeks). Men and women received 10.9 and 11.2 weeks of family caregiver benefits for adults on average in FY2021, respectively. The average number of weeks was higher for claimants 65 years old and over (12.3 weeks) than for other age groups (ranging from 10.3 to 11.5 weeks).

2.6.6 Employment Insurance family caregiver benefits for children

The EI family caregiver benefits for childrenFootnote 114 offers temporary income support for a maximum period of 35 weeks to eligible persons who take leave from work to provide care for or support to a critically ill or injured child under 18. Caregivers can include, in addition to the child’s parents, any qualifying members of the immediate and extended family. Benefits can be shared among caregivers, who may receive them simultaneously or separately, up to the maximum number of weeks of eligibility.

Claimants need to provide Service Canada with a medical certificate signed by the medical doctor or nurse practitioner of the critically ill or injured child. To be considered critically ill, a child’s life must be at risk as a result of illness or injury, there must have been a significant change in the child’s baseline state of health and the child must require the care or support of his/her parent(s) or other qualifying family members.

Employment Insurance claims for family caregiver benefits for children, amount paid and level of benefits

The number of claims established for family caregiver benefits for children was 5,500 in FY2021, which is similar to the 5,400 claims recorded in FY1920 (consult table 50). In general, the breakdown of claims by region, gender, and age group remained similar to that observed in the previous year. Therefore, in FY2021, more claims for family caregiver benefits for children were established by women (76.8%) rather than men (23.2%). In addition, claimants aged 25 to 44 years established the largest share of claims (84.0%) during the entire reporting period.

Table 50 –Employment Insurance claims for family caregiver benefits for children and amount paid by region, gender and age, Canada, FY1920 to FY2021
Category Number of claims (FY1920) Number of claims (first half of FY2021) Number of claims (second half of FY2021) Number of claims (total FY2021) Amount paid ($ thousand) FY1920 Amount paid ($ thousand) FY2021
Newfoundland and Labrador 72 22 49 71 $554.1 $515.9
Prince Edward Island 25 11 33 44 $115.0 $192.2
Nova Scotia 140 40 83 123 $990.4 $980.7
New Brunswick 104 47 54 101 $708.3 $751.2
Quebec 1,054 467 688 1,155 $6,724.9 $7,161.2
Ontario* 2,056 830 1,198 2,028 $14,104.3 $16,636.2
Manitoba 195 101 108 209 $1,393.5 $1,802.8
Saskatchewan 180 88 121 209 $1,031.4 $1,504.9
Alberta 798 347 444 791 $5,715.7 $6,153.3
British Columbia 759 319c 472c 791c $4,820.7 $5,341.2
Territories 20 319c 472c 791c $120.8 $180.4
Men 1,201 476 805 1,281 $8,036.3 $9,302.0
Women 4,202 1,796 2,445 4,241 $28,242.7 $31,918.0
24 years old and under 226 95 147 242 $1,168.8 $1,426.1
25 to 44 years old 4,546 1,960 2,679 4,639 $30,061.8 $33,250.0
45 to 54 years old 551 188 358 546 $4,395.3 $5,644.8
55 years old and over 80 29 66 95 $653.2 $899.2
Canada 5,403 2,272 3,250 5,522 $36,279.1 $41,220.0

The amount paid in family caregiver benefits for children reached $41.2 million during FY2021, compared to $36.3 million in the previous fiscal year. As with claims established, the proportion of benefits paid by region and gender remained relatively stable compared to FY1920. Conversely, the proportion of benefits paid decreased by 2.2 percentage points for claimants aged 25 to 44 years, while it increased by 1.6 percentage points for claimants aged 45 to 54 years. However, claimants aged 25 to 44 years continued to receive the majority of benefits paid for this benefit type (80.7%) in FY2021.

The average weekly benefit rate for family caregivers for children was $506 for the first half of FY2021, and $551 for the second half of FY2021 when the EI temporary measure relating to the minimum benefit rate was in effect (consult section 2.0). On average, the highest weekly benefit rate was paid for claims established by men and by claimants aged 45 to 54 years (consult annex 2.19.3).

Duration of Employment Insurance family caregiver benefits for children

Under the family caregiver benefits for children, claimants are provided with up to 35 weeks of benefits that can be shared among eligible caregivers and can be taken in separate periods over the 52-week benefit period.

Individuals receiving family caregiver benefits for children used, on average, 14.8 weeks of benefits in FY2021, compared to 15.4 weeks in FY1920. On average, women received more weeks of benefits than men, with 15.4 weeks and 13.1 weeks respectively. The average number of weeks used was higher for claimants aged 45 to 54 years (19.3 weeks) and for those aged 55 years and over (19.1 weeks).

2.6.7 Employment Insurance special benefits for self-employed persons

Self-employed persons may make a claim for EI special benefits after signing up for the EI program. The special benefits available to self-employed persons are the same as those offered to salaried employees.

To be eligible for EI special benefits for self-employed persons, an individual must:

As soon as a self-employed person receives EI benefits, they would have to pay premiums on their self-employment earnings for the rest of their self-employment career. Those who also have paid employment earnings have the choice to apply for EI special benefits as self-employed persons or as insured claimants (if they have paid EI premiums through their paid employment). If they claim benefits under the former, their benefits would be calculated on the basis of both self-employment and paid employment income, whereas for the latter, only earnings from paid employment would be taken into account.

During FY2021, close to 12,800 additional self-employed persons entered into a voluntary agreement with Service Canada, bringing the total number of participating self-employed persons just under 42,700. This represents a growth of 42.8% from FY1920 (consult table 51). This increase in enrolment may be due, in part, to the COVID-19 pandemic, which prompted some self-employed persons to join the program.

Table 51 – Self-employed persons registered in the Employment Insurance program, Canada, FY1617 to FY2021
Number of workers FY1617 FY1718 FY1819 FY1920 FY2021
Net enrolments 1,820 1,874 2,046 6,572 12,778
New participants to the program (opted in) 2,547 2,475 2,627 7,775 17,932
Registrants who cancelled or terminated participation (opted out) -727 -601 -581 -1,203 -5,154
Cumulative total, at the end of the fiscal year 19,366 21,240 23,286 29,858 42,636

Employment Insurance special benefits for self-employed persons, claims, amount paid and level of benefits

A total of 820 special benefit claims were established by self-employed persons in FY2021, which is similar to the previous fiscal year (consult table 52). The benefit types most frequently received by self-employed EI claimants were maternity benefits and parental benefits.

Table 52 – Employment Insurance special benefit claims for self-employed persons and amount paid by benefit type, region, gender and age, Canada, FY1920 to FY2021
Category Number of claims FY1920 Number of claims FY2021 Amount paid ($ thousands) FY1920 Amount paid ($ thousands) FY2021
Maternity 619 604 $3,240.6 $3,697.7
Parental 667 667 $7,048.4 $7,924.4
Other special benefits* 198 177 $551.5 $805.5
Atlantic 44 53 $519.9 $704.7
Quebec 32 24 $84.9 $106.4
Ontario 341 339 $4,794.7 $5,286.8
Prairies 208 177 $2,626.3 $2,744.4
British Columbia and the Territories 209 227 $2,814.6 $3,585.3
Men 38 38 $169.8 $266.2
Women 796 782 $10,670.7 $12,161.4
29 years old and under 136 122 $1,912.5 $1,894.5
30 to 39 years old 589 585 $8,329.1 $9,517.2
40 to 54 years old 77 80 $501.5 $828.7
55 years old and over 32 33 $97.4 $187.3
Canada 834 820 $10,840.5 $12,427.6

Ontario is the region that established the largest number of claims in FY2021, and its relative share of total claims has remained relatively stable compared to the previous year. Conversely, the proportion of claims established in the Prairies decreased from 24.9% in FY1920 to 21.6% in FY2021, while the proportion for British Columbia and the territories increased from 25.1% to 27.7% over the same period. Quebec continued to be under-represented in terms of new claims established (2.9% of all self-employed benefits in FY2021) due to the fact that the province offers maternity, parental, adoption and paternity benefits under the Quebec Parental Insurance Plan with mandatory participation of self-employed persons (consult subsection 2.6.2).

As in the past, women made up the vast majority (95.4%) of new claims established for self-employed persons. By age, claimants between 30 and 39 years old accounted for the largest share of new claims (71.3%). Conversely, claimants aged 55 years and over represented the smallest share of new claims, notably because sickness benefits were not available during the first half of FY2021.

The total amount paid in EI special benefits to self-employed persons was $12.4 million for the reporting period. Similar to the breakdown of claims by region, the proportion of special benefits paid to the Prairies was slightly lower than in FY1920, while the proportion of special benefits paid to British Columbia and the territories was higher.

As observed with claims, women received the largest share of the total special benefits paid to self-employed persons in FY2021. Claimants aged 39 years and under also continued to receive the largest share of special benefits paid to self-employed persons.

The average weekly benefit rateFootnote 117 for self-employed persons who established a special benefit claim during the first half of FY2021 was $387. It was $510 for claims established during the second half of FY2021 when the EI temporary measure relating to the minimum benefit rate was in effect (consult section 2.0). On average, the highest weekly benefit rate was for claims established in British Columbia and the Territories and by men.

2.7 Employment Insurance financial information

In this section

The EI program is financed through mandatory premium contributions made by both employers and employees across Canada. These contributions are based on the employees’ insurable earnings up to the annual Maximum Insurable Earnings (MIE).Footnote 118 Since January 2010, self-employed individuals who have opted into the EI program are also required to pay EI premiums in order to be eligible for EI special benefits.

EI premiums and all other types of revenues (such as interest and penalties) related to the EI program under the authority of the Employment Insurance Act are first deposited into the Consolidated Revenue Fund (CRF)Footnote 119 and then credited to the EI Operating Account (Account). All EI benefits paid and administrative costs provided for under the Employment Insurance Act are paid out of the CRF and debited from the Account.

The following section provides information on EI premium rates and recent trends in revenues and expenditures recorded for the Account.

2.7.1 Employment Insurance premium rate

As defined in the Employment Insurance Act, one of the key duties of the Canada Employment Insurance Commission (the Commission) is to set the annual EI premium rate. Since April 1, 2016, the Commission has been responsible for setting the EI premium rate. The rate is set according to a 7-year break-even mechanism (under which the projected balance for the Account is expected to be $0 in 7 years) as forecasted by the EI Senior Actuary. Premium rates are therefore expected to generate sufficient premium revenue to cover expected EI expenditures over the following 7 years and eliminate any existing cumulative surplus or deficit in the Account. In addition, annual changes to the EI premium rate are legislatively limited to increases or decreases of no more than 5 cents every year.Footnote 120 The 7-year break-even mechanism ensures predictable premium rates for employees and employers. Employers pay EI premiums that are 1.4 times the employee rate.

The Senior Actuary’s forecasted EI premium rates are calculated based on the forecasted insurable earnings on which premiums are paid. EI premiums are paid by employers, employees and self-employed persons who have opted into the EI program, for every $100 of insurable earnings up to the annual MIE threshold. In 2021, the MIE was $56,300, increasing by $2,100 (+3.9%) from the previous year’s MIE of $54,200.

The EI program grants a reduction in the EI premium rate paid on insurable earnings to employees who are covered by a provincial parental insurance plan. Since January 1, 2006, Quebec is the only province in Canada that has been administering its own parental insurance plan, known as the Quebec Parental Insurance Plan (QPIP). QPIP provides paid parental, adoption, maternity and paternity benefits to eligible claimants and is financed by contributions made by workers and employers in Quebec. These benefits replace maternity and parental benefits provided by the EI program and, as such, EI premiums in Quebec are lowered to reflect the savings that are generated for the EI program as a result of the existence of QPIP.

In 2021, the EI premium rate for employees (who were not covered by a provincial parental insurance plan) was $1.58 per $100 of insurable earnings, unchanged from the previous year.Footnote 121 As a result, the maximum annual EI premiums paid by employees was $889.54 in 2021. As mentioned previously, employers pay EI premiums that are 1.4 times the employee rate such that employers contribute approximately 58% of the total EI premium revenues versus approximately 42% contributed by the employees. This means that employers paid $2.21 ($2.212 unrounded) for every $100 of insurable earnings of their employees in 2021, up to a maximum of $1,245.36. Self-employed persons who opted into the program pay the same EI premium rate as employees, and also pay premiums up to the annual MIE.Footnote 122 In 2021, the EI premium rate for employees in Quebec was set at $1.18 per $100 of insurable earnings, while for employers it was $1.65 ($1.652 unrounded) per $100 of insurable earnings of their employees. Table 53 summarizes this information for the past 5 years.

Table 53 – Employment Insurance maximum insurable earnings, premium rates* and annual maximum contributions for employees and employers in Canada, 2017 to 2021
Category 2017 2018 2019 2020 2021
Employee premium rates for residents of a province without a provincial parental insurance plan $1.63 $1.66 $1.62 $1.58 $1.58
Employer premium rates for residents of a province without a provincial parental insurance plan $2.282 $2.324 $2.268 $2.212 $2.212
Employee premium rates for residents of a province with a provincial parental insurance plan (Quebec) $1.27 $1.30 $1.25 $1.20 $1.18
Employer premium rates for residents of a province with a provincial parental insurance plan (Quebec) $1.778 $1.820 $1.750 $1.680 $1.652
Maximum insurable earnings $51,300 $51,700 $53,100 $54,200 $56,300
Employee annual maximum contribution $836.19 $858.22 $860.22 $856.36 $889.54
Employer annual maximum contribution $1,170,67 $1,201.51 $1,204.31 $1,198.90 $1,245.36

Example: Employment Insurance premium contributions

Olivia is an employee working at a call centre in Halifax, Nova Scotia, and earns $45,000 per year.

Based on Olivia’s income level and assuming she remained employed throughout the year; her annual contribution to the EI program in 2021 would be $711 at the premium rate of $1.58 for every $100 of insurable earnings. Her employer would contribute $995.40 in EI premiums on her insurable earnings, for a combined total of $1,706.40 in contributions made to the Account in 2021.

However, if Olivia was working and living in Quebec, her annual EI contribution in 2021 would be reduced to $531, and her employer would have contributed $743.40 in EI premiums on her earnings, for a combined total of $1,274.40 in contributions made to the Account. At the premium rate of $0.494 for every $100 of insurable earnings in 2021, Olivia’s contribution to the Quebec Parental Insurance Plan (QPIP) would be $222.30, while her employer’s contribution would be $311.40 (at the employers’ premium rate of $0.692 for every $100 of insurable earnings of employees). Note that QPIP premiums are set by the Quebec Parental Insurance Plan’s Conseil de gestion and not by the Commission.

Chart 22 illustrates the EI premium rates for employees and employersFootnote 123 over the past 10 years in Quebec and the rest of Canada. The Government froze the 2014 premium rate for employees at the 2013 level of $1.88 per $100 of insurable earnings, and legislated the 2015 and 2016 rates at that amount. The 2021 rate, as well as the 2022 rate, has been frozen at the 2020 premium rate level of $1.58 per $100 of insurable earnings, as part of the Government’s economic response to COVID-19.

Chart 22 – Employment Insurance premium rates (rounded) per $100 of insurable earnings, Canada, 2011 to 2021
Chart 22 – Employment Insurance premium rates (rounded) per $100 of insurable earnings, Canada, 2011 to 2021 - Text description follows
Text description of Chart 22
Category 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
Employee contributions - Canada except Quebec $1.78 $1.83 $1.88 $1.88 $1.88 $1.88 $1.63 $1.66 $1.62 $1.58 $1.58
Employer contributions - Canada except Quebec $2.49 $2.56 $2.63 $2.63 $2.63 $2.63 $2.28 $2.32 $2.27 $2.21 $2.21
Employee contributions - Quebec $1.41 $1.47 $1.52 $1.53 $1.54 $1.52 $1.27 $1.30 $1.25 $1.20 $1.18
Employer contributions - Quebec $1.97 $2.06 $2.13 $2.14 $2.16 $2.13 $1.78 $1.82 $1.75 $1.68 $1.65
  • Source: Government of Canada, Public Accounts of Canada 2021, Volume I: Summary Report and Consolidated Financial Statements (Ottawa: Receiver General for Canada, 2021) and past year versions of the Public Accounts Report.

2.7.2 Premium refund provision

Under certain circumstances, a share or all of EI premiums paid can be refunded to contributors if certain conditions are met.

The EI program includes a provision that grants EI premium refunds to employees with insurable earnings equal to or less than $2,000 in a given calendar year, as they are unlikely to qualify for EI benefits. In addition to this, some employees, such as those with multiple jobs or those who change jobs during the year, may pay EI premiums on earnings that exceed the MIE and the maximum annual contribution in a given tax year. Under these circumstances, affected employees are entitled to receive a refund of all or a portion of their EI premiums paid in the year when filing their income tax returns. It is important to note that employers do not receive a corresponding refund.

According to Canada Revenue Agency (CRA) data on T4 slipsFootnote 124 from employers, there were 863,100 individuals in 2019 (the most recent taxation year for which data is available) that were eligible to receive full EI premium refund under the Premium Refund Provision, representing 4.7% of those with insurable earnings. Of these individuals who were eligible to receive full refund paid on EI premiums, 75.4% (651,200 individuals) had filed income taxes and 66.3% (572,500 individuals) received a full premium refund based on CRA T1 tax filer data. A total of $8.5 million in premiums were refunded to the eligible individuals in 2019. On average, each eligible individuals received $14.90 in EI premium refund.

2.7.3 Premium reduction program

The Premium Reduction Program (PRP) was introduced in 1971 to encourage employers to provide short-term income protection coverage plans to their employees. The PRP recognized employer-based plans that already existed and encouraged employers to continue to offer them as the EI sickness benefits became available.

Under the Employment Insurance Act, employers who provide qualified wage-loss plans, also known as short-term disability plans, to their employees that are at least equivalent to the protection provided by EI sickness benefits may be eligible to receive a reduction in the EI premiums payable through the PRP. The PRP puts less strain on the EI program as employees who are covered by such short-term disability plans may not have to collect EI benefits, or may collect them for a shorter period of time, as benefits from the registered plans provided by employers have to be paid before EI benefits are paid.

There are 2 types of wage-loss replacement plans for which EI premium reductions may be granted: cumulative paid sick leave plans and weekly indemnity programs. These plans must also meet certain requirements established by the Commission.Footnote 125 The premium reduction reflects the average savings generated to the EI Account due to the existence of these plans, and is provided directly to employers. As EI premiums are paid by both employers and employees in a proportion of 7/12 and 5/12, respectively, employers are required to ensure that their employees benefit from the reduction of the employers’ premium in an amount at least equal to 5/12 of the reduction.

In each calendar year, the rates of premium reduction are established based on 4 categories of qualified plans, with a distinct rate for each category, as explained below:

Rates of premium reduction are expressed as a percentage of the insurable earnings of employees. In 2021, the rates of reduction were 0.23%, 0.37%, 0.37% and 0.40% of insurable earnings for categories 1 through 4, respectively.Footnote 126 An estimated $993.7 million in premium reductions were generated by the wage-loss plans in 2019 (the most recent taxation year for which data is available), compared to $953.1 million in 2018 and $922.2 million in 2017.Footnote 127

A departmental studyFootnote 128 on the PRP estimated that there were approximately 27,220 employers receiving EI premium reductions through the PRP in 2015. About 7.8 million of workers were employed in those firms receiving a premium reduction in 2015. The departmental study also shows that, during the period of 2000 to 2015, approximately 89.0% of all employers in the program offered a category 3 plan with weekly indemnity to their employees. Another 7.0% of employers offered category 1 with cumulative paid sick leave plans, followed by 1.5% offering the combination of 2 or more types of short-term disability plan. The last 2.5% is shared between employers offering category 2 or category 4 plans. These breakdowns have remained stable during the 15 years examined.

2.7.4 Recent trends in revenues and expenditures

As required by Section 64 of the Financial Administration Act, the Receiver General prepares the Public Accounts of Canada annually to report on the financial transactions of the Government for the fiscal year. According to the Public Accounts of Canada, EI revenue was $22.9 billion in FY2021, up from $22.7 billion (+0.8%) from the previous year. Over the same period, EI expenditures jumped from $23.7 billion in FY1920 to $61.8 billion in FY2021 (+$38.1 billion or 160.6%) (consult table 54).

The significant increase in EI expenditures in FY2021 are mostly due to the rise in the amount paid in EI Emergency Response Benefit (+$22.9 billion) and the temporary measuresFootnote 129 that facilitated access to benefits under EI Part-I (+$13.8 billion). Following the announcement made on September 14, 2020, the Government of Canada credited the Account $27.3 billion for costs associated with EI Emergency Response Benefit. The Account had an annual deficit of $11.6 billion by the end of FY2021 (consult table 54).

Table 54 – Employment Insurance Operating Account revenues and expenditures, Canada, FY1617 to FY2021 ($ million)
Operating Account FY1617 FY1718 FY1819 FY1920 FY2021
Revenues* $22,603.3 $21,614.0 $22,781.6 $22,713.7 $22,896.5
Premiums 99.7% 99.6% 99.6% 99.7% 99.9%
Interest and penalties 0.3% 0.4% 0.4% 0.3% 0.1%
Expenditures** $22,518.9 $21,662.0 $20,817.4 $23,724.8 $61,838.3
Employment Insurance benefits (Part I) 83.5% 82.4% 81.0% 74.8% 51.0%
Employment benefits and support measures (Part II) 9.7% 10.0% 11.1% 10.4% 4.0%
Benefit repayments -1.2% -1.4% -1.4% -1.0% -0.4%
Employment Insurance Emergency Response Benefit*** n/a n/a n/a 7.4% 39.9%
Administration costs 7.9% 8.7% 8.8% 8.0% 4.1%
Bad debts 0.1% 0.3% 0.5% 0.3% 1.5%
Funding from the Government of Canada – Employment Insurance Emergency Response Benefit**** n/a n/a n/a n/a 27,331.4
Annual surplus (deficit) $84.4 ($48.0) $1,964.3 ($1,011.1) ($11,610.3)

Chart 23 shows the financial position of the Account at the end of the fiscal year for the past 10 years. On March 31, 2021, the accumulated deficit in the Account was $7.71 billion, down from the $3.90 billion in accumulated surplus at the end of the previous fiscal year. As previously mentioned, this decline is mainly attributable to the costs associated with the EI temporary measures related to EI Part I.

Chart 23 – Employment Insurance Operating Account financial position at the end of the fiscal year, Canada, FY1112 to FY2021
Chart 23 – Employment Insurance Operating Account financial position at the end of the fiscal year, Canada, FY1112 to FY2021 - Text description follows
Text description of Chart 23
Fiscal year FY1112 FY1213 FY1314 FY1415 FY1516 FY1617 FY1718 FY1819 FY1920 FY2021
Accumulated surplus/deficit at the end of the fiscal year ($ billion) -$7.95 -$5.96 -$2.73 $0.52 $2.91 $3.00 $2.95 $4.92 $3.90 -$7.71
  • Source: Government of Canada, Public Accounts of Canada 2021, Volume I: Summary Report and Consolidated Financial Statements (Ottawa: Receiver General for Canada, 2021) and past year versions of the Public Accounts Report.

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