Help finding your access code

Personal Access Code (PAC) are used by Employment Insurance (EI), Canada Pension Plan (CPP), and Old Age Security (OAS) to help validate your identity for My Service Canada Account and to keep your account secure.

Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS))

If you applied for or are receiving EI, CPP, OAS, your PAC may have been sent to you in a letter.

An example of the benefit statement letter you will receive in the mail. Your access code is indicated at the top of the letter.

If you cannot find your PAC, you can request a new code.

Previously requested a personal access code

If you previously requested a personal access code through the Request a Personal Access Code online form, it was sent to you in a PAC letter.

An example of the letter you will receive in the mail. Your access code is indicated at the top of the letter.

If you cannot find your PAC, you can request a new code.

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