Participant Funding Program: Client Service Standards for Contribution Agreements, 2017-18 Results

From: Canadian Environmental Assessment Agency

Process Phase

Standard*

% Compliance with Standard

Review and decision on completed applications

  1. Review applications (up to 3 days)
  2. Conduct Funding Review Committee and obtain client revisions/additional documents, as required (up to 5 days)
  3. Allocations decision process (up to 15 days)

23 days

73 %

Signing of Agreement by the Agency once received from the recipient

3 days

88 %

Payments processing (once complete expense claim is received)

20 days

97 %

* In working days

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