Consumer Protection Advisory Committee

From: Financial Consumer Agency of Canada

The Consumer Protection Advisory Committee (CPAC) provides guidance and advice to the Commissioner in carrying out the Agency’s financial consumer protection mandate. Members inform FCAC’s supervision work, research initiatives, development of consumer education material and provide input on the evolving nature of the sector and consumer needs. Members also share their perspectives on marketplace trends, the delivery of financial services, and the impact of changes in the financial services sector on Canadians. Information gathered from CPAC meetings will be shared with government officials to inform policy development.

The members represent the private, non-profit and academic sectors. All have significant experience in promoting financial consumer protection or conducting consumer protection research, either nationally, provincially or regionally, with the general public or with priority groups. Members extend FCAC’s national reach to a wide range of audiences including seniors, aboriginal Canadians, newcomers, youth and low-income Canadians.

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