Supervising financial institutions
The Financial Consumer Agency of Canada (FCAC) promotes, monitors and enforces the compliance of banks and other federally regulated financial entities with consumer protection measures. This helps ensure Canadians have access to basic banking services and are treated fairly in their dealings with their financial service providers.
All federally regulated financial entities (banks, credit card companies, insurance companies and others) must comply with consumer protection measures set out in legislation, codes of conduct and public commitments.
Promotion, monitoring and enforcement
Industry and public engagement
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