Important forms and guides for regulated entities

From: Financial Consumer Agency of Canada

This section provides important documents, forms and questionnaires published by the Compliance and Enforcement Branch that may apply to your federally regulated financial entity.

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Federally regulated financial institutions


To report compliance issues:

To report complaints in the aggregate method:

To report complaints in the detailed method:


External complain​​​ts bodies


To report comp​liance issues:

To report com​plaints:


Payment card network operators


To report compliance issues:
To report complaints:




For further information on templates and deadlines, please visit our Compliance Framework page on our website.​​​​​​​​​​​​​​​​​​​​​​​

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