Mortgages: know your rights
Your rights when applying for a mortgage, making prepayments, renewing your mortgage and more.
Services and information
Getting a mortgage: know your rights
What information you must receive when you apply for or renew your mortgage, or when your agreement changes.
Mortgage prepayment: know your rights
What information you must receive about prepayment penalties, charges and privileges.
Mortgage security: know your rights
What information banks will disclose to you about mortgage security.
Mortgage life insurance: know your rights
What information you must receive if you buy optional mortgage life insurance.
Paying your mortgage when experiencing financial difficulties
Expectations to help you if you’re struggling to pay your mortgage.