Cyclical Enforcement Project 2019-2020: USB Chargers

Fiscal Year 2019-2020

Summary

The Consumer Product Safety Program (CPSP) administers and enforces the Canada Consumer Product Safety Act (CCPSA) and its regulations.

The purpose of this project was to sample USB chargers that plug into an electrical outlet and test them to the performance criteria of a consensus-based safety standard in order to verify compliance to the CCPSA. Health Canada has determined that certain USB chargers that do not conform to the applicable criteria set out in CAN/CSA-C22.2 NO. 60950-1-07 (R2016) - Information Technology Equipment - Safety - Part 1: General Requirements (Bi-National standard, with UL 60950-1), or the equivalent, pose a danger to human health or safety. The CCPSA paragraph 7(a) prohibits any person from manufacturing, importing, advertising or a selling a consumer product that is a danger to human health or safety. In addition, CCPSA paragraph 8(a) states that no person shall advertise or sell a consumer product that they know is a danger to human health or safety.

For this project, compliance of select USB chargers was determined through a sampling and testing process by which Health Canada inspectors visited establishments and sampled relevant products. Compliance to the specific requirement under the CSA standard was then verified through testing at the Product Safety Laboratory.

All electrical products that plug into an electrical outlet, including USB chargers, are already required to be certified to the applicable Canadian national safety standard to comply with provincial and territorial legislation. That certification must be from an accredited certification body and the certified product must carry the recognized certification mark of that certification body. Paragraph 9 (b) of the CCPSA prohibits the packaging or labelling of a consumer product in a manner that is false, misleading or deceptive regarding its certification related to its safety or its compliance with a safety standard or the regulations. Section 10 of the CCPSA prohibits the advertising or sale of a consumer product that is known to be advertised, packaged or labelled in a manner referred to in section 9. Verifying industry compliance to these applicable requirements of the CCPSA was another objective for this project. This was accomplished by verifying product certifications with the listed certification body. For those products identified by the certification body as having unauthorized certification, the CPSP Inspector determined non-compliance due to misleading claims as provided under paragraph 9 (b) and section 10 of the CCPSA.

Over the course of the 2019-2020 fiscal year, 56 USB chargers were sampled for electrical strength testing. There were 10 products that were voluntarily recalled as a result of failing to meet the electric strength performance requirement of the CSA standard. No other tests from the CSA standard, required for the certification of USB chargers, were carried out. Of the 56 products sampled, 44 had a recognized certification mark. Identification by the certification bodies of products having unauthorized certifications, and determination by inspectors of their non-compliance due to the misleading claims prohibitions of the CCPSA, resulted in 14 stop sales. Of these, there were 8 products for which the establishment corrected the certification issue and were able to continue sale for future product manufacturing. There were 3 products (4 total samples, 2 were the same product) that were identified to have unauthorized certification from the certification body, however non-compliance due to the misleading claims prohibitions of the CCPSA was not determined based on information provided by the establishment. These products were referred to the certification body. Of the 12 products that did not have a recognized certification mark, 4 failed to meet the electric strength performance requirement of the CSA standard and were included in the recall. The 8 products that met the electric strength performance requirement of the CSA standard but did not have a recognized certification mark were referred to electrical safety authorities responsible for enforcing provincial and territorial legislation. The overall product non-compliance rate for this project was 43%. There were 20 instances where no corrective action was required.

Results

Readers should consult the Consumer Product Update, if applicable, for details of the products subject to a voluntary recall.

Summary of the samples assessed and corrective actions taken during this project
Brand Product Name Source of Sample Determination Corrective Action
2Connect Dual Port USB Adapter A1 Imports Distributions Certification mark unauthorized by the certification body, determined non-compliant to the misleading claims prohibitions of the CCPSA Stop sale by A1 Imports Distributions
a<<ent Power Adapter Giant Tiger Wholesale No compliance issues detected None
Amazon Basics USB Chargers Amazon.ca No compliance issues detected None
A-Tech by Ardene USB Cable Ardene Certification mark unauthorized by the certification body, determined non-compliant to the misleading claims prohibitions of the CCPSA Stop sale by Ardene, certification corrected for future product manufacturing
Axessorize PROCharge AC Adapter Distribution Axessorize Certification mark unauthorized by the certification body, determined non-compliant to the misleading claims prohibitions of the CCPSA Stop sale by Distribution Axessorize, certification corrected for future product manufacturing
Bluehive USB Wall Charger Canadian Tire Corporation Certification mark unauthorized by the certification body, determined non-compliant to the misleading claims prohibitions of the CCPSA Stop sale by Canadian Tire Corporation, certification corrected for future product manufacturing
Common Craft Dual USB Home Charger Indigo Certification mark unauthorized by the certification body, determined non-compliant to the misleading claims prohibitions of the CCPSA Stop sale by Indigo, certification corrected for future product manufacturing
Cool Bandz Fast Wall Charger Promotions C.D. Inc. No compliance issues detected None
CyberPower Dual USB Wall Charger Memory Express Inc. No compliance issues detected None
elink USB Charger with foldable prongs (dual port) HRS Global Failed to meet the electric strength performance requirement of the CSA standard

Certification mark unauthorized
Voluntary recall by HRS Global
elink Universal USB Charger HRS Global Certification mark unauthorized by the certification body, determined non-compliant to the misleading claims prohibitions of the CCPSA Stop sale by HRS Global
FIFO Dual USB Home Charger Pro Line Sports Inc. Failed to meet the electric strength performance requirement of the CSA standard
Product did not have a recognized certification mark
Voluntary recall by Pro Line Sports Inc.
FIFO iPRO USB Home Charger Pro Line Sports Product did not have a recognized certification mark but met the electric strength performance requirement of the CSA standard Referred to the provincial/territorial electrical safety authorities
GetPower Portable USB Home Charger Home Hardware Stores Ltd. No compliance issues detected None
Griffin Fast Compact Car + Wall Chargers Giant Tiger Wholesale No compliance issues detected None
Home Exclusives 4 in 1 Adapter set with USB Port Groupe Jean Coutu (PJC) inc. Product did not have a recognized certification mark, but met the electric strength performance requirement of the CSA standard Referred to the provincial/territorial electrical safety authorities
ibiZ Dual USB Wall Charger Group Jean Coutu (PJC) inc. No compliance issues detected None
iEdge Wall Charger Bianca Amor's Liquidation Supercentre Failed to meet the electric strength performance requirement of the CSA standard

Product did not have a recognized certification mark
Voluntary recall by Bianca Amor's Liquidation Supercentre
iessentials Dual USB Wall Charger Factory Direct Certification mark unauthorized by the certification body, determined non-compliant to the misleading claims prohibitions of the CCPSA Stop sale by Factory Direct
iFocus USB Universal Power Adapter Great Canadian Dollar Store Failed to meet the electric strength performance requirement of the CSA standard
Certification mark unauthorized
Voluntary recall by CTG Brands Inc.
Ikea Koppla USB Charger Ikea Canada Partnerships Ltd. No compliance issues detected None
Insignia Charging & Care Kit Best Buy Canada Ltd. No compliance issues detected None
Intakt USB Home Charger Guardian Dartmouth Gate Certification mark unauthorized by the certification body, determined non-compliant to the misleading claims prohibitions of the CCPSA Stop sale by Prime Deals International Ltd., certification corrected for future product manufacturing
Kingleen Dual USB Power Adapter Mega Box Product did not have a recognized certification mark, but met the electric strength performance requirement of the CSA standard Referred to the provincial/territorial electrical safety authorities
Konex USB Charger Groupe Konex No compliance issues detected None
KSD Dual Wall Charger KSD951 Groupe KSD Certification mark unauthorized by the certification body, determined non-compliant to the misleading claims prohibitions of the CCPSA Stop sale by Groupe KSD, certification corrected for future product manufacturing
KSD Wall Charger KSD925 Groupe KSD No compliance issues detected None
Logiix Power Cube Rapide Dual USB wall charger London Drugs No compliance issues detected None
LS Rising USB Charger Gift Market Discount Centre Ltd. Failed to meet the electric strength performance requirement of the CSA standard
Certification mark unauthorized
Voluntary recall by Malmo Trading Inc.
LTE Power Supply Single Port USB Charger Northeast Wholesale Failed to meet the electric strength performance requirement of the CSA standard Voluntary recall by Northeast Wholesale
Monster Wall Charger Visions Electronics Product did not have a recognized certification mark, but met the electric strength performance requirement of the CSA standard Referred to the provincial/territorial electrical safety authorities
myTech! Dual USB wall charger Bed Bath and Beyond Certification mark unauthorized by the certification body, determined non-compliant to the misleading claims prohibitions of the CCPSA Stop sale by Bed Bath and Beyond, certification corrected for future product manufacturing
Nafumi Smart USB Charger Mega Box Failed to meet the electric strength performance requirement of the CSA standard

Product did not have a recognized certification mark

Voluntary recall with Mega Box
No brand USB Power Adapter Charger Gift Market Discount Centre Ltd. Failed to meet the electric strength performance requirement of the CSA standard

Certification mark unauthorized
Voluntary recall by Inspire Imports
No brand USB Power Adapter Chateau Manis Electronics Failed to meet the electric strength performance requirement of the CSA standard
Certification mark unauthorized
Voluntary recall by Chateau Manis Electronics
No brand Double USB AC Adapter Bay6 Computer Services Failed to meet the electric strength performance requirement of the CSA standard
Product did not have a recognized certification mark
Voluntary recall by Bay6 Computer Services
No brand Double USB AC Adapter 3192386 Manitoba Ltd. Product did not have a recognized certification mark, but met the electric strength performance requirement of the CSA standard Referred to the provincial/territorial electrical safety authorities
No brand USB 3.1 amp Dual Adapter Chateau Manis Electronics No compliance issues detected None
No brand Single Port USB Adapter 9264-9854 Quebéc Inc. No compliance issues detected None
No brand
(Travelocity licence)
Lightning Wall Charger Curve Distribution Certification mark unauthorized by certification body, non-compliance due to the misleading claims prohibitions of the CCPSA not determined Referred to certification body
No brand
(Travelocity licence)
Dual USB Wall Charger Curve Distribution Certification mark unauthorized by certification body, non-compliance due to the misleading claims prohibitions of the CCPSA not determined Referred to certification body
onn Wall Charger Wal-mart Canada Corp. No compliance issues detected None
pdi Accessories USB Charger Army & Navy Certification mark unauthorized by the certification body, determined non-compliant to the misleading claims prohibitions of the CCPSA Stop sale by Prime Deals International Ltd., certification corrected for future product manufacturing
Power Gear Dual Port USB Charging Kit Princess Auto No compliance issues detected None
Profil USB Charger Distributions Franco No compliance issues detected None
Remax USB Charger Mega Box Product did not have a recognized certification mark, but met the electric strength performance requirement of the CSA standard Referred to the provincial/territorial electrical safety authorities
ROX Hi-speed USB Charger Bargain Basket Product did not have a recognized certification mark, but met the electric strength performance requirement of the CSA standard Referred to the provincial/territorial electrical safety authorities
SMART Dual Port USB Wall Charger* Peavey Mart Certification mark unauthorized by certification body, non-compliance due to the misleading claims prohibitions of the CCPSA not determined Refer to certification body
SMART Dual Port USB Charger* 10017918 Manitoba Ltd. O/A Shell Canada Certification mark unauthorized by certification body, non-compliance due to the misleading claims prohibitions of the CCPSA not determined Refer to certification body
StarTech.com 2 Port USB Wall Charger High Power StarTech.com No compliance issues detected None
Tech-1 AC to USB Adapter Dollarama L.P. No compliance issues detected None
Tonex Travel Adaptor 1 Port USB Smart Charger Mpoint Communication Ltd. Certification mark unauthorized by the certification body, determined non-compliant to the misleading claims prohibitions of the CCPSA Stop sale by Mpoint Communication Ltd.
Tranyoo USB Charger Thinka Product did not have a recognized certification mark, but met the electric strength performance requirement of the CSA standard Referred to the provincial/territorial electrical safety authorities
Ubiolabs Mobile Charging Kit Costco Wholesale Canada Ltd. No compliance issues detected None
Vivitar 2.1 AMP Dual USB Wall Charger Sakar International Certification mark unauthorized by the certification body, determined non-compliant to the misleading claims prohibitions of the CCPSA Stop sale by Sakar International
Wellson Universal USB Charger Wisdom Electronics Certification mark unauthorized by the certification body, determined non-compliant to the misleading claims prohibitions of the CCPSA Stop sale by Wisdom Electronics

* Determined to be the same product

Disclaimer: A systematic bias is applied during inspection and sampling. Products are not randomly selected but are chosen because they are deemed by the inspector to be more likely to not meet health and safety requirements due to characteristics that are observed. Due to this biased nature of sampling and the fact that sample sizes within compliance verification projects are very small, the findings of these projects are not intended to reflect overall market compliance unless otherwise stated. These summary reports relate only to the products actually assessed and the specific criteria indicated. Testing by Health Canada does not represent approval or endorsement of the products.

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