Medical Devices - Special Access Programme

The Special Access Program (SAP) allows doctors to gain access to medical devices that have not yet been approved for sale in Canada. Special Access is requested in emergency use cases or when conventional therapies have failed, are unavailable or are unsuitable to treat a patient.

All medical devices that have not been approved for use in Canada, in addition to certain custom-made devices, require special access authorization prior to being imported and/or sold in Canada.

For emergency Special Access requests outside of the SAP's normal hours of service call 613-410-9186.

As of June 29, 2018, the Special Access Programme (SAP) for Medical Devices has transitioned to email correspondence.

Please submit your applications for special access and all your correspondence via email:

Should there be no alternative, e-fax (or facsimile) can be sent at 613-957-1596. Please verify receipt of your fax by contacting the Programme by phone.

For further information, please contact Special Access Programme at 613-946-8711

Guidance Documents


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