Permanent residence pathways for Hong Kong residents: Intake
This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.
On this page
- Who can apply
- Eligibility for processing
- Completeness check
- Putting an application into processing
Who can apply
IRCC has implemented many facilitative measures to support Hong Kong residents seeking alternatives to remaining in or returning to Hong Kong. Individuals who meet the eligibility criteria can apply under this public policy.
Eligibility for processing
All applications for permanent residence under the Permanent residence pathways for Hong Kong residents are to be submitted by epost. For those who have a disability, or if there is a problem with the online application, a paper option is available.
Applications must be submitted using the applicable forms provided by the department in the application package for this public policy.
Applicants are required to submit their complete application, including all mandatory forms, fees, information and supporting documents.
Applications are first checked for completeness according to the document checklist (PDF, 926 KB) requirements. The intake team checks for the following:
- a signed and completed Generic Application Form for Canada [IMM 0008] (PDF, 665 KB)
- a signed and completed Schedule A – Background/Declaration [IMM 5669] (PDF, 1.6 MB) for the principal applicant and, if applicable, their spouse or common-law partner and all dependent children aged 18 and older listed in the IMM 0008
- a signed and completed Additional Family Information [IMM 5406] (PDF, 2.23 MB)
- a signed a completed Supplementary Information – Your Travels [IMM 5562] (PDF, 1.8 MB)
- a signed and completed Use of Representative [IMM 5476] (PDF, 1.5 MB), if applicable
- the results of the principal applicant’s designated language proficiency test (which must be less than 2 years old on the date the application is received)
- proof of physical presence in Canada
- proof of intent to reside outside Quebec, if applicable
- a completed Schedule 7A – Permanent Residence Pathways for Hong Kong Residents: Stream A – In-Canada Graduates [IMM 0135] (PDF, XX MB) or Schedule 7B – Permanent Residence Pathways for Hong Kong Residents: Stream B – Canadian Work Experience [IMM 0136] (PDF, XX MB)
- evidence of payment of the applicable fees
- post-secondary credential(s) and transcripts (and program prerequisites in certain circumstances)
- An equivalency assessment (educational credential assessment [ECA] report) is also required for programs abroad. The ECA report must be less than 5 years old at the time the applicant submits their immigration application.
- proof of work experience in Canada (stream B only), such as
- reference letter(s) from the employer
- record of employment
- T4 tax information slips
- notice of assessment issued by the Canada Revenue Agency
- employment contracts
- pay stubs
- any additional documents, evidence, and information required by the Immigration and Refugee Protection Act (IRPA) or the Immigration or Refugee Protection Regulations (IRPR)
Any applicable fees, including fees for processing an application for permanent residence under subsection A25.2(1), must be paid. Payment of the right of permanent residence fee (RPRF) is not mandatory upfront.
Information on applicable fees can be found in the Fee list.
Putting an application into processing
Applicants are to submit their applications by epost. They have the option to submit on paper if they cannot apply online because of a disability or if there is a problem with the online application.
If submitting by mail, the address is:
Immigration, Refugees and Citizenship Canada – Humanitarian Migration
#300 – 800 Burrard Street
To submit electronically, applicants must sign up for epost Connect and receive an email notification from the intake office. The process is outlined below.
Applicants must send an email to IRCC.HMHKPublicPolicy-MHPolitiquePubliqueHK.IRCC@cic.gc.ca declaring their intention to apply for permanent residence under the Hong Kong public policy.
The applicant will receive an auto-response email within 1 hour telling them they will receive an email from Canada Post within 5 business days regarding next steps and encouraging them to create an epost account in the meantime.
Upon receipt of the applicant’s email, the intake officer will send the client a message via epost within 5 business days. This letter will instruct the applicant to
- create an epost account if they have not done so already
- complete all of the application forms and gather all supporting documentation in the checklist and submit them via epost Connect
Note: Immigration representatives can submit applications for their clients through epost. After they have registered once, and an epost Connect conversation is created with them, they can submit subsequent applications without the need for the initial email declaring the intention to apply.
Global Case Management System (GCMS) procedures
Upon receipt of the required application forms and other documents from the applicant, the office must complete the following steps:
- Create the permanent residence application and ensure that the Rec’d Via field reflects the method by which the application was received (email or paper file).
- Conduct an integrated search.
- Choose the GCMS category HC-CDA - Humanitarian and Compassionate and special program code HKPPPR-A or HKPPPR-B. After completing the required data entry, promote the application.
- Enter the applicable cost recovery processing fees.
- Upload the application forms and scanned document(s).
- Assign the file to the local office responsibility centre (RC) code associated with the application code location.
- Initiate an Entry/Exit check to confirm the client is in Canada.
- In GCMS outgoing correspondence, send a letter to the email address provided by the applicant to request any outstanding documents:
- IMM 1017 medical forms (after ensuring that there is no valid medical on file)
- missing police certificates, if applicable
- any other missing items
- Recover the biometric fee and send the biometric instruction letter (BIL). If the biometric fee was not paid, send the biometric fee payment letter. The BIL will be sent by the processing office once the applicant submits the biometric fee. More information on biometrics can be found in General processing measures: COVID-19 program delivery.
- Save email correspondence with the client in GCMS in the Outgoing Correspondence screen.
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