Resettlement: Program delivery partners – roles and responsibilities
(REF-OVS-11)
This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.
There are several groups or partners involved in the delivery of the resettlement program within and outside of Immigration, Refugee and Citizenship Canada. Each group plays a specific role and is responsible for defined activities.
Branches and offices within IRCC
- Domestic Network: Local Offices within Canada
- International Network: Migration Offices
- International Network: Resettlement Operations Division
- Resettlement Operations Centre, Ottawa (ROC-O)
- Resettlement Services Assurance Team (RSAT)
- Operations Planning and Performance Branch (OPPB)
- Settlement Network: Resettlement Assistance Program (RAP) Offices
Partners outside of IRCC
- Canada Border Services Agency (CBSA)
- Sponsorship Agreement Holder Council
- Global Affairs Canada (GAC)
- HIAS
- International Organization for Migration (IOM)
- Ministère de l’Immigration, de la Francisation et de l’Intégration (MIFI)
- RefugePoint
- Refugee Sponsorship Training Program (RSTP)
- Resettlement Assistance Program Service Providing Organizations (RAP SPO)
- Settlement Service Providing Organizations (SPO)
- Sponsorship Agreement Holders (SAH)
- United Nations High Commission of Refugees (UNHCR)
For processing stages of all resettlement programs, refer to:
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