Programs exempt from the in-Canada mandatory electronic application (e-application) requirement for temporary residents

This section contains policy, procedures and guidance used by Immigration, Refugees and Citizenship Canada staff. It is posted on the Department’s website as a courtesy to stakeholders.

Foreign nationals who are in Canada as temporary residents and are seeking to extend their temporary resident status or their authorization to work or study must apply by electronic means only, unless otherwise specified.

On June 4, 2019, the Immigration and Refugee Protection Regulations (IRPR) were amended to make an electronic application mandatory for most temporary residence applications made from within Canada. Specifically, section R9.2 provides that the following applications must be made by the electronic means made available or specified by the Minister for that purpose:

Exceptions — use of other means

Clients may use means other than the electronic option if they meet one of the following exceptions:

1. Exceptional circumstances beyond the control of foreign nationals, individuals or entities

Section R9.4 provides for an exception to the mandatory electronic application submission if the Minister determines that

2. Disability

A foreign national or an individual who, because of a disability, is unable to meet a requirement to make an electronic application may do so by any other means that is made available or specified by the Minister for that purpose, such as the paper application form [R9.5].

3. System restrictions (Come to Canada tool and MyAccount)

There are 2 online systems that clients can use:

The Minister has determined that the Come to Canada tool and MyAccount are inadequate for specific applicants inside Canada. As a result, these applicants are exempt from the mandatory online application.

The following is a list of the exemptions from mandatory electronic application for persons applying inside Canada. It should be noted that authorized paid representatives (APR) with access to the APR portal are required to submit applications electronically on behalf of their clients.

Exemption details

Labour Market Impact Assessment (LMIA) exemption codes, LMIA-required and other streams Program
A70 Open work permit pilot program for permanent residence applicants in the spouse or common-law partner in Canada class
A71 Live-in caregivers who have submitted an application for permanent residence
A75 Permanent residence applicants in Canada who used Express Entry to submit their permanent residence application and have received an acknowledgment of receipt letter
A75 Start-up visa work permit applicants
C10 Quebec physicians
C21 International Experience Canada (IEC) participants extending the period of participation or changing employers
C43 Post-graduation work permit (visitor record to post-graduation work permit and post-graduation work permit extensions

C90 (principal applicant) and

C91 (family members)

In-Canada applicants under the 2 pilots for caregivers:
  • Home Child Care Provider Pilot (HCCPP)
  • Home Support Worker Pilot (HSWP)
H81 Destitute students
H82 Holders of a temporary resident permit valid for a minimum of 6 months
S61 Refugee claimants
S62 Persons under an unenforceable removal order
S62 Failed refugee claimants waiting for removal who need to support themselves
LMIA-required Seafood-processing workers
LMIA-required Non-Seasonal Agricultural Worker Program (SAWP) Guatemalan workers
LMIA-required and LMIA-exempt Urgent referrals process for work permits or otherwise specified by the Clients Support Centre’s call handling document
Visitors Visitors in Canada applying for an initial study permit, work permit or both who are accompanying a spouse holding a low-skilled work permit
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