Contact Official Travel

Read our frequently asked questions to find the answer to your questions about official passports.

If you can’t find the answer, you can

  • fill in our contact form or
  • visit us at
    • Passport Program Official Travel
      Place du Centre
      200 promenade du Portage, Commercial Level 2, Suite 270
      Gatineau QC  J8X 4B7
    • Regular business hours
      Monday – Friday, 8:00 am to 4:00 pm (Eastern Time)

Attention! Department of National Defence clients

For applications sent by mail:
DND/Official Travel section (passports)
101 Colonel By Drive
Ottawa, Ontario K1A 0K2
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