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Get urgent, express or emergency weekend passport services

Flooding and wildfires in parts of Canada may affect the delivery of passports by mail

If you live in an affected area and need your passport urgently, we recommend you

If you don’t apply for pick-up service, it may take longer than normal for you to get your passport by mail. Learn more about the Canada Post service interruptions.

If you need your passport faster, you may be able to get one of these services:

You can request these services

To get the services, you

You must provide proof that you need the passport

Proof you need the passport can be

  • an airline, bus or train ticket
    • If travelling by car, a written statement explaining why you need to travel
  • a travel itinerary showing proof of payment
  • proof of illness or death in the family requiring you to travel
  • a written statement from you or a third party explaining why you need the passport
    • For example, for legal, banking or residency requirements

If we can’t deliver the passport in time to you or your child, we aren’t liable for any losses.

We recommend that you don’t finalize any travel plans until you get your passport.

Instructions to get urgent or emergency services

Answer the following questions to learn about your next steps.

If we didn’t meet our service standard: You applied for a passport and now need one on a weekend or statutory holiday (in Canada and for emergencies only)

To get your passport on a weekend or statutory holiday

  • call us ahead of time at 1-800-567-6868. Our agents answer calls Monday to Friday
    • 8:30 a.m. to 5 p.m. (your local time)
    • 9:00 a.m. to 5:30 p.m. (Newfoundland)
    • except for statutory holidays

Office closures for statutory holidays

Passport offices and Service Canada Centres will be closed on these dates in 2023:

  • January 2
  • April 7
  • April 10
  • May 22
  • June 26 (Quebec only)
  • July 3
  • August 7 (except Quebec)
  • September 4
  • October 2
  • October 9
  • November 13
  • December 25 and 26

You need to pay some fees, but you can get a refund

You need to pay $355 for the weekend or statutory holiday service.

Since it took us longer than the service standard (opens in a new tab)  to process your submitted application, you

We cannot guarantee that you’ll get your passport on time

For example, you may not get a passport within your timeline if

  • there are security concerns with your application or
  • your application is incomplete

If we didn’t meet our service standards: You applied for a passport and now need one by the end of the next business day (in Canada)

To get your passport by the end of the next business day

You don’t need to pay again and you can get a refund

Since it took us longer than the service standard (opens in a new tab)  to process your submitted application, you

We cannot guarantee that you’ll get your passport on time

For example, you may not get a passport within your timeline if

  • there are security concerns with your application or
  • your application is incomplete

If we didn’t meet our service standard: You applied for a passport and now need one in 2 to 9 business days (in Canada)

To get your passport in 2 to 9 business days

You don’t need to pay again and you can get a refund

Since it took us longer than the service standard (opens in a new tab)  to process your submitted application, you

We cannot guarantee that you’ll get your passport on time

For example, you may not get a passport within your timeline if

  • there are security concerns with your application or
  • your application is incomplete

If you’re still waiting for your submitted application within the service standard: You applied for a passport and now need one on a weekend or statutory holiday (in Canada and for emergencies only)

To get your passport on a weekend or statutory holiday

  • call us ahead of time at 1-800-567-6868. Our agents answer calls Monday to Friday
    • 8:30 a.m. to 5 p.m. (your local time)
    • 9:00 a.m. to 5:30 p.m. (Newfoundland)
    • except for statutory holidays

You need to pay additional fees

 To get the weekend or statutory holiday service, you’ll need to pay $355.

  • If you need the service for your family at the same time, you need to pay an urgent fee of $110 per family member.
  • For example, the fees for a 10-year passport for yourself and a 5-year passport for your child will be
    • $160 for your passport
    • $355 for your weekend or statutory holiday service
    • $57 for the child’s passport
    • $110 for the child’s urgent service

 You don’t need to pay these application fees again (depending on what you applied for):

  • $120 (5-year adult passport)
  • $160 (10-year adult passport)
  • $57 (child passport)
  • any other additional fees (such as fees to replace a lost or stolen passport)

We cannot guarantee that you’ll get your passport on time

For example, you may not get a passport within your timeline if

  • there are security concerns with your application or
  • your application is incomplete

If you’re still waiting for your submitted application within the service standard: You applied for a passport and now need one by the end of the next business day (in Canada)

To get your passport by the end of the next business day or less

You need to pay additional fees

 To get the urgent service, you’ll need to pay these additional fees

  • $110 (urgent pick-up fee)
  • $45 (transfer fee)

 You don’t need to pay these application fees again (depending on what you applied for):

  • $120 (5-year adult passport)
  • $160 (10-year adult passport)
  • $57 (child passport)
  • any other additional fees (such as fees to replace a lost or stolen passport)

We cannot guarantee that you’ll get your passport on time

For example, you may not get a passport within your timeline if

  • there are security concerns with your application or
  • your application is incomplete

If you’re still waiting for your submitted application within the service standard: You applied for a passport and now need one in 2 to 9 business days (in Canada)

To get your passport in 2 to 9 business days

You need to pay additional fees

 To get the express service, you’ll need to pay the additional

  • $50 (express pick-up fee)
  • $45 (transfer fee)

 You don’t need to pay these application fees again (depending on what you applied for):

  • $120 (5-year adult passport)
  • $160 (10-year adult passport)
  • $57 (child passport)
  • any other additional fees (such as fees to replace a lost or stolen passport)

We cannot guarantee that you’ll get your passport on time

For example, you may not get a passport within your timeline if

  • there are security concerns with your application or
  • your application is incomplete

If you haven’t applied: You need to renew an adult passport by the end of the next business day (in Canada)

Find out how to renew an adult passport urgently (opens in a new tab) . You’ll also find the instructions to get weekend or statutory holiday service (emergencies only).

We cannot guarantee that you’ll get your passport on time

For example, you may not get a passport within your timeline if

  • there are security concerns with your application or
  • your application is incomplete

If you haven’t applied: You need a new adult passport by the end of the next business day (in Canada)

Find out how to get an adult passport urgently (opens in a new tab) . You’ll also find the instructions to get weekend or statutory holiday service (emergencies only).

We cannot guarantee that you’ll get your passport on time

For example, you may not get a passport within your timeline if

  • there are security concerns with your application or
  • your application is incomplete

If you haven’t applied: You need a child passport by the end of the next business day (in Canada)

Find out how to get a child passport urgently (opens in a new tab) . You’ll also find the instructions to get weekend or statutory holiday service (emergencies only).

We cannot guarantee that you’ll get your passport on time

For example, you may not get a passport within your timeline if

  • there are security concerns with your application or
  • your application is incomplete

If you haven’t applied: You need to renew an adult passport in 2 to 9 business days (in Canada)

Find out how to renew an adult passport in 2 to 9 business days (opens in a new tab) .

We cannot guarantee that you’ll get your passport on time

For example, you may not get a passport within your timeline if

  • there are security concerns with your application or
  • your application is incomplete

If you haven’t applied: You need a new adult passport in 2 to 9 business days (in Canada)

Find out how to get an adult passport in 2 to 9 business days (opens in a new tab) .

We cannot guarantee that you’ll get your passport on time

For example, you may not get a passport within your timeline if

  • there are security concerns with your application or
  • your application is incomplete

If you haven’t applied: You need a child passport in 2 to 9 business days (in Canada)

Find out how to get a child passport in 2 to 9 business days (opens in a new tab) .

We cannot guarantee that you’ll get your passport on time

For example, you may not get a passport within your timeline if

  • there are security concerns with your application or
  • your application is incomplete

I’m outside Canada and need a passport urgently

Contact the nearest Government of Canada office abroad (opens in a new tab) . They’ll decide if you qualify for urgent services.

If you need urgent help while abroad, request emergency assistance (opens in a new tab) .

 

We cannot guarantee that you’ll get your passport on time

For example, you may not get a passport within your timeline if

  • there are security concerns with your application or
  • your application is incomplete

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