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Apply for permanent residence

Processing times PR

Processing times will vary based on

  • the type of application
  • if the application is complete
  • how quickly we expect to process applications we’ve already received
  • how easily we can verify your information
  • how long you take to respond to any requests or concerns
  • other factors

Your processing time may also be affected if more people apply to immigrate to Canada than we can bring in each year.

Learn how processing times are calculated.

Once you’ve been nominated by a province or territory, you can apply online for permanent residence.

  1. Create an account or sign in

    You must apply online using the Permanent Residence (PR) Portal.

Request an alternate format (braille, large print or paper)

If you or your representative can’t apply online and require accommodations, including for a disability, you may ask for the application package in one of these alternate formats:

  • braille
  • large print
  • paper
To request another format:

  1. Prepare a new email

    • In the subject line of your email, include
      • the format you need (braille, large print or paper)
      • the application package you want
    • In the body of your email, copy and paste the text below. Then, fill in the missing information.
      • Requested Format: [Braille / Large Print / Paper]
      • Application Package: [Name of the application package or program]
      • Preferred Language: [English / French]
      • Delivery Method: [Email / Regular Mail in Canada]
      • Applicant or Sponsor Information:
        • Full Name (as shown on passport):
        • Email Address (if requesting electronic delivery):
        • Mailing Address (if requesting regular mail – Canada only):

    Please do not add extra information as it is not necessary and will not be taken into consideration to send out the alternate format.

  2. Send your email to: IRCC.PRPortalALTRequest-DemandeALTPortailRP.IRCC@cic.gc.ca

    Note: we will only reply to requests for alternate formats. We won't reply to any other types of requests.

After we review your request, we’ll send the package in the format and delivery method you chose, with instructions on how to send your application back to IRCC.

If you need additional assistance applying with an alternate format, call 1-888-242-2100 (from inside Canada only).

If you want to use an immigration representative

If you’re a representative, find out how you can create an account and submit applications on behalf of your clients.

If you want to appoint someone to do business with us on your behalf, you must

An immigration representative (an immigration consultant or lawyer) can give you advice and help you with your application for a fee. But they can’t

  • open a portal account on your behalf
  • electronically sign the application for you
  • sign in to the portal using your username and password

A representative can fill out forms and communicate with us on your behalf through their own account. They can also

  • help you prepare the documents you need to upload
  • answer questions about the forms

After you read the declaration, you must be the one who types your name. This is the legal requirement for your application to be considered “signed,” according to Canada’s immigration law.

If you’re having technical issues

If you’re having technical issues applying, contact us using the web form (opens in a new tab).

  1. Select your problem.
  2. Under Tell us about yourself:
    • If you don’t have a unique client identifier number, enter 1111111111.
    • If you haven’t submitted an application yet, and don’t have an application number, enter 0000000.
  3. Under Tell us about your technical issue:
    • Specify the program you’re trying to apply under.
    • Explain any problems that you’re having.
    • Upload screenshots from your account that show us both
      • the page and fields where you’re having problems, and
      • any error messages you’re getting.

  1. Pay your application fees

    Starting from Error loading fee. Check the fee list.

    If you don’t pay the full fees, we will return your application. We won’t start processing your application until you return it with the correct fees.

    In most cases, you’ll need to pay the following fees:

    Processing fees
    • You’ll pay processing fees for you and anyone you include on your application.
    Right of permanent residence fee
    Biometrics fee
    • The biometrics fee covers the cost of collecting fingerprints and a digital photo. You’ll pay it when you submit your application. Otherwise, you may experience delays.
    • After you pay this fee with a complete application, we’ll send you a letter confirming that you need to give your biometrics and telling you where you can go.
    Third party fees

    Save the receipt as your proof of payment

    Upload a copy of your payment receipt to your online application when asked.

    Pay your fees

  2. Submit your online application

    Processing time? : We couldn’t load the data. Try again.

    Before you submit your application, make sure you

    • answer all questions on all forms
    • sign and upload all your forms
    • upload the receipt for your fees
    • upload all your supporting documents

    If your application is incomplete, we’ll reject it. You’ll have to fix any errors and then re-submit it.

    Submit your application

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2026-02-26