Filling out the form
Find help filling out the form in the online account.
On this page
This page has tips for filling out your application using the IRCC Portal.
If you’re applying using the IRCC Portal – New version, there’s help text directly in the portal.
Sign in to your IRCC Portal account
If it’s your first time using the IRCC Portal, you need to get an invite code to create an account. Once you have your code, you can create your account in the portal and sign in.
Make sure to keep this page open for instructions on how to apply.
Get an invite code to create an account
If you already have an account, you can sign in directly.
Tips on filling out the application
If you’re having trouble filling out the application, the information below may help.
Details of visit to Canada
Enter the approximate dates you’ll enter or leave Canada if you don’t know the exact dates.
Personal details
If you don’t have a family name on your passport or travel document, enter all your given names in the family name field and leave the given name field blank.
If you don’t have a given name on your passport or travel document, leave this field blank.
If you’ve ever used any other name
Check “Yes” to Have you used another name in the past, if you’ve ever used any other name, including your
- birth name
- maiden name
- married name
- nickname
Travel document details
There must be at least one blank page (other than the last page) available on your passport so we can stamp it.
Contact information
We’ll send all correspondence to the email address you used to submit your application. Make sure you check your email regularly. Any emails we send you will end in
- “@cic.gc.ca”,
- “@canada.ca”, or
- “@international.gc.ca”
Add these to your safe senders list in your email and check the junk mail folder in case important emails get filtered.
If your email address does not work or no longer exists, we’ll communicate with you by mail only.
Using a representative
If you want to use a representative to apply for you, you must
- give us their mailing addresses in this section
- fill out the Use of a Representative (IMM 5476) form