2021-2022 Annual Report to Parliament : The Administration of the Access to Information Act
1 Introduction
The purpose of the Access to information Act is to extend the present laws of Canada to provide a right of access to information in records under the control of a government institution, according to the principles that government information should be available to the public, that necessary exceptions to the right of access should be limited and specific, and that decisions on the disclosure of government information should be reviewed independently of government.
1.1 Background
Section 72 of the Access to Information Act requires that the head of every government institution prepare and submit to Parliament an annual report on the administration of the Act within the institution. This is the twentieth annual report to Parliament on performance with respect to administration of the Act by the Office of the Ombudsman for the Department of National Defence and the Canadian Armed Forces (the Office or the Office of the Ombudsman).
The Office of the Ombudsman is committed to openness and transparency about its administration and functioning. The Office endeavours to ensure that information about its work is widely disseminated and easily available. For example, the Ombudsman’s annual reports, special reports and press releases are posted on the Office’s website as soon as they are released. The website also contains case studies and statistics on the Office’s caseload, and educational material on subjects of interest to our constituents.
Critical to the resolution of complaint files and investigations is the confidentiality of the information provided by the constituents who come forward. Therefore, before any case study or report is released, identifying information is removed to ensure the protection of personal information and confidentiality of our communications. As well, summaries of completed requests for access to information are available on our website at https://www.canada.ca/en/ombudsman-national-defence-forces/information-about-office/access-information-privacy/completed-requests.html.
As the Ombudsman’s Office is part of the Defence portfolio, disclosure of the Ombudsman’s travel and hospitality expenses, contracts over $10,000 and position reclassifications are reported on the National Defence website at https://www.canada.ca/en/department-national-defence/corporate/transparency.html.
The Office of the Ombudsman proactively posts to its website correspondence between the Ombudsman and senior officials on matters of interest to our
constituency. This initiative is in keeping with the Ombudsman’s goal of promoting transparency and with the Open Government initiative. In accordance with the Directive on Open Government, correspondence is reviewed prior to release to ensure it does not contain any information raising concerns about privacy, confidentiality or security. The Access to Information and Privacy Unit conducts the
review of correspondence prior to release. Correspondence can be found on the Ombudsman website in the Letters and Statements section at https://www.canada.ca/en/ombudsman-national-defence-forces/reports-news-statistics/ombudsman-letters.html.
1.2 Mandate of the Office of the Ombudsman for the Department of National Defence and the Canadian Armed Forces
The first Ombudsman for the Department of National Defence and the Canadian Armed Forces was appointed in June 1998 by Governor in Council (Federal Cabinet). The creation of an Ombudsman institution was part of a wide range of initiatives brought forth by the Government of Canada to enhance the overall fairness and effectiveness of the military justice system, enhance the transparency of internal review mechanisms, streamline the Canadian Armed Forces grievance process, and promote greater openness, accountability and transparency within the Department of National Defence and the Canadian Armed Forces.
The duties and functions of the Ombudsman are set out in the Ministerial Directives Respecting the Ombudsman for the Department of National Defence and the Canadian Forces: https://www.canada.ca/en/department-national-defence/corporate/policies-standards/defence-administrative-orders-directives/5000-series/5047/5047-1-office-of-the-ombudsman.html.
The Ministerial Directives confirm that the Ombudsman and the Office operate outside the military chain of command as well as outside the civilian management of the Department of National Defence. The Ombudsman reports directly to, and is accountable only to, the Minister of National Defence, who is responsible for the management and direction of the Canadian Armed Forces and of all matters relating to National Defence. However, the Ombudsman operates at arm’s length from the
Minister, preserving the Ombudsman’s independence from the executive function.
The Ministerial Directives governing the Office provide that the Ombudsman is to act, on the Minister’s behalf, as a neutral and objective sounding board, mediator, investigator and reporter on matters related to the Department of National Defence and the Canadian Armed Forces. The Ombudsman also acts as a direct source of information, referral and education to assist individuals in accessing existing internal channels of assistance and redress. The overall goal of the Office of the Ombudsman is to contribute to substantial and long-lasting improvements to the welfare of the Defence community.
Under the Ministerial Directives, the Ombudsman is required to issue an annual report to the Minister of National Defence on the operations of the office. The Ministerial Directives further provide that the Ombudsman may publish reports concerning any investigation if the Ombudsman considers that it is in the public interest to do so.
1.3 Structure of the Access to Information and Privacy Unit
The ATIP unit for the Office of the Ombudsman is part of the Legal Services
Directorate and is managed by the institution’s Access to Information and Privacy Coordinator. Pursuant to section 73 of the Access to Information Act, the Minister of National Defence designated the Office’s ATIP Coordinator to exercise all powers and perform the duties and functions of the Minister under the Act as it concerns the Office of the Ombudsman. This arrangement reflects the Office’s independent, arm’s length relationship with the Department of National Defence and Canadian Armed Forces. A copy of the delegation order appears in Appendix A to this report.
A major challenge to the application of the ATIP legislation lies in the Ministerial Directives that establish the Office of the Ombudsman. One of the main functions of the Office is to conduct confidential investigations, yet the records are not fully protected by having either the status of an investigative body under the regulation or having a specific provision protecting the Office’s investigative records. A further challenge is caused by the fact that some of the information that is required by this Office to conduct its investigations is held by other parts of the Defence community that are designated as investigative bodies or who claim exemptions under the ATIP legislation. Because of the interplay of the Office’s mandate and the ATIP legislation, legal guidance is often called upon to find the balance between the application of the mandate and compliance with the ATIP legislation, whether it be protection of personal information or access to information.
The ATIP Unit is responsible for the following activities:
- Processing requests under the Access to Information Act and the Privacy Act;
- Responding to consultation requests from other government institutions;
- Monitoring institutional compliance with the aforementioned Acts, regulations and relevant procedures and policies;
- Acting on behalf of the Office of the Ombudsman in dealings with the Treasury Board of Canada Secretariat, the offices of the Information Commissioner and Privacy Commissioner of Canada and other government institutions regarding the administration and application of the above legislation as it relates to the Office of the Ombudsman;
- Preparing annual reports to Parliament and other statutory reports and material that may be required by central agencies;
- Developing and delivering awareness training to the managers and employees of the Office to ensure responsiveness to the legal obligations imposed by both Acts and regulations;
- Conducting and providing direction to program managers regarding the completion of Privacy Impact Assessments (PIAs);
- Reviewing potential privacy breaches, and taking steps to deal with breaches;
- Publishing updates to Info Source annually or as needed;
- Participating in ATIP networks such as the Treasury Board Secretariat’s ATIP Community meetings;
- Developing and implementing internal policies and office
The ATIP unit has one ATIP Officer who administers the processing of ATIP files, among other duties. The ATIP Unit also engages a consultant, on an as-needed basis, to assist with processing of requests.
2 Key Activities and Accomplishments
2.1 Education and Training Activities
Those responsible for the delivery of the Ombudsman’s ATIP services regularly attend learning activities presented by the Treasury Board of Canada Secretariat, Information and Privacy Policy Division and other learning institutions.
- ATIP staff attended (virtually) two (2) Treasury Board Secretariat coordinators and community
- A virtual presentation was delivered to all staff (approximately 55employees) on rights and responsibilities related to access to information and privacy.
- The ATIP section was also responsible for providing information to respond to five (5) Parliamentary inquiries (order paper questions) on the administration of the ATIP
2.2 Institutional Access to Information Policies and Procedures
The Office of the Ombudsman has not implemented any new and/or revised institution-specific policy, guideline or procedure during this reporting period.
2.3 Effects of COVID-19 Measures on ATIP activities
To comply with public health directives, most of the ATIP activities for the entire period were conducted off-site. ATIP employees were able to monitor requests received by email remotely, and to process and provide records in electronic format. The only activity that could not be conducted online was the collection of application fees, since the Office is not set up to received electronic fees. Mailroom services were fully available, enabling the handling of correspondence received by mail.
Working off-site prevented ATIP employees from being able to search through the complaints database (which is maintained on a dedicated Protected B server), resulting in a significant delay in responding to one request for personal information. Other than that, the Access to Information and Privacy section was not impacted by COVID-19 measures. Throughout the entire reporting period (52 weeks), we were able to receive and respond to requests fully.
3 Statistical Report on the Administration of the Access to Information Act
This section provides information about the processing of requests under the Access
to Information Act. Appendix B provides a statistical summary of the access to information requests received and/or finalized in 2021-22.
There is not a sufficient volume of requests to be able to report on any statistically significant trends, however, this year saw a return to the small number of requests after a significant increase in 2020-2021.
3.1 Formal requests under the Access to Information Act
The Office of the Ombudsman received five (5) requests for information under the Access to Information Act during the period from April 1, 2021 to March 31, 2022. One (1) request was carried over from the previous year. All six (6) requests were closed during the reporting period. The requests were treated formally. A total of 1,325 pages were reviewed.
3.2 Disposition of Completed Requests
Six (6) requests were processed during this fiscal year, and no (0) requests carried over to 2022-2023. Two (2) requests were disclosed in full and four (4) were disclosed in part. All of the requestors received electronic copies of the records released.
3.3 Exemptions to the Release of Information
Information was withheld on the basis of s.19 (1) (personal information) of the Access to Information Act in all four (4) requests that were not released in full. In addition, three (3) requests had exemptions taken on the basis of sections 21(1)(a) and (b) (operations of government) and 23 (solicitor-client privilege) of the Act
Since the overall volume of requests is low, it is not possible to report on any significant trends on the application of exemptions and exclusions, or on completion times or extensions.
Over the past 5 years, section 19 (1) of the Act has been invoked to prevent the disclosure of personal information when responding to requests under the Act, perhaps due to the nature of the information involved (complaints to or other activities of the Ombudsman). Other exemptions invoked over the past 5 years have included section 21 (1) (a) (b) and (c) (operations of government) and section 23 (solicitor-client privilege) of the Act.
3.4 Completion Time
Five (5) requests were completed within the 30 day statutory limit; an extension was taken for one (1) request under section 9(1)(b) of the Act, in order to consult with another government department.
The number of requests is too low to draw statistically significant conclusions. However, the low volume of requests also allows every attempt to be made to meet the statutory deadlines. Over the past five years, extensions have only been taken to allow for consultations with other government departments.
3.5 Extension of the Time Limit
One (1) extension was sought under section 9(1)(b) of the Access to Information Act, in order to consult with another government department..
3.6 Consultations
The Office received two (2) consultations from another government institution concerning the Access to Information Act. The consultations were bothcompleted in less than 15 days. The total number of pages reviewed was 510.
3.7 Informal Access Requests
Requests for information about the Office’s policies and procedures and for general information are responded to on an informal basis where possible. During the current reporting period the ATIP Unit did not process any informal requests.
3.8 Fees and Costs
There are no costs associated with ATIP specific software as the volume of requests does not warrant the expenditure.
- The total cost assigned to salaries for the administration of the Access to Information Act totalled $28,102
- There were no other administrative costs
- The total costs were $28,102
Fifteen dollars ($15) were collected in application fees by the ATIP Unit during the fiscal year; the application fee was waived for one (1) request, and the fee for one (1) request was collected by another government department, which then transferred the request to the Office of the Ombudsman..
3.9 Complaints and Audits
During this reporting period, the Office of the Ombudsman received no complaints under the Access to Information Act, and concluded no audits or investigations.
4 Monitoring – Access to Information Requests
The ATIP Unit uses a tracking spreadsheet to monitor processing times for access to information requests. The ATIP Coordinator reports to the senior management committee as necessary for their situational awareness. The senior management committee includes the Ombudsman, Directors General and Directors.
Annex 1: Delegation Order
Copy of Delegation Order
Sep 05 2002
Mr. André Marin
Department of National Defence
and Canadian Forces Ombudsman
12th Floor, 100 Metcalfe Street
Ottawa ON K1P 5M1
Dear Mr. Marin:
I would like to acknowledge and thank you for your letter, received on August 1, 2002, concerning the Designation Order for the Access to Information Act and the Privacy Act.
I concur with your request and have signed the enclosed English and French copies of the Designation Order.
Once again, thank you for bringing this information to my attention.
Yours sincerely,
[signed]
The Honourable John McCallum, P.C., M.P.
Enclosures: 2
Designation Order
Access to Information and Privacy Act
The Minister of National Defence, persuant to section 73 of the Access to Information Act and the Privacy Act, hereby designates the person holding the position of Access to Information and Privacy Coordinator, Office of the Ombudsman, National Defence and Canadian Forces, to exercise all powers and perform the duties and functions of the Minister as the head of the Department of National Defence and the Canadian Forces under the Acts, concerning the Office of the Ombudsman, National Defence and Canadian Forces.
In the absence of the Access to Information and Privacy Coordinator, Office of the Ombudsman, National Defence and Canadian Forces, the Minister, pursuant to section 73 of the Acts, hereby designates the person acting as Access to Information and Privacy Coordinator for the Office of the Ombudsman, National Defence and Canadian Forces, to exercise the powers and perform the duties and functions of the Minister under the Acts, concerning the Office of the Ombudsman, National Defence and Canadian Forces.
[signed]
The Honourable John McCallum, P.C., M.P.
Minister of National Defence
Annex 2: Statistical Report on the Access to InformationAct
Statistical Report on the Access to Information Act
Name of institution: Ombudsman for the Department of National Defence and Canadian Forces
Reporting period: 2021-04-01 to 2022-03-31
Section 1: Requests Under the Access to Information Act
Number of requests
Number of Requests |
||
Received during reporting period |
5 |
|
Outstanding from previous reporting periods |
1 |
|
• Outstanding from previous reporting period |
1 |
|
• Outstanding from more than one reporting period |
0 |
|
Total |
6 |
|
Closed during reporting period |
6 |
|
Carried over to next reporting period |
0 |
|
• Carried over within legislated timeline |
0 |
|
• Carried over beyond legislated timeline |
0 |
Sources of requests
Source |
Number of Requests |
Media |
2 |
Academia |
0 |
Business (private sector) |
0 |
Organization |
0 |
Public |
2 |
Decline to Identify |
1 |
Total |
5 |
Channels of requests
Source |
Number of Requests |
Online |
0 |
2 |
|
3 |
|
In person |
0 |
Phone |
0 |
Fax |
0 |
Total |
5 |
Section 2: Informal Requests
Number of informal requests
Number of Requests |
||||||
Received during reporting period |
0 |
|||||
Outstanding from previous reporting periods |
0 |
|||||
• Outstanding from previous reporting period |
0 |
|||||
• Outstanding from more than one reporting period |
0 |
|||||
Total |
0 |
|||||
Closed during reporting period |
0 |
|||||
Carried over to next reporting period |
0 |
Channels of informal requests
Source |
Number of Requests |
Online |
0 |
0 |
|
0 |
|
In person |
0 |
Phone |
0 |
Fax |
0 |
Total |
0 |
Completion time of informal requests
Completion Time |
|||||||
1 to 15 Days |
16 to 30 Days |
31 to 60 Days |
61 to 120 Days |
121 to 180 Days |
181 to 365 Days |
More Than 365 Days |
Total |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Pages released informally
Less Than 100 Pages Released |
100-500 Pages Released |
501-1000 Pages Released |
1001-5000 Pages Released |
More Than 5000 Pages Released |
|||||
Number of Requests |
PagesReleased |
Number of Requests |
PagesReleased |
Number of Requests |
PagesReleased |
Number of Requests |
PagesReleased |
Number of Requests |
PagesReleased |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Pages re-released informally
Less Than 100 Pages Re-released |
100-500 Pages Re-released |
501-1000 Pages Re-released |
1001-5000 Pages Re-released |
More Than 5000 Pages Re-released |
|||||
Number of Requests |
Pages Re- released |
Number of Requests |
Pages Re- released |
Number of Requests |
Pages Re- released |
Number of Requests |
Pages Re- released |
Number of Requests |
Pages Re- released |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Section 3: Applications to the Information Commissioner on Declining to Act on Requests
Number of Requests |
|
Outstanding from previous reporting period |
0 |
Sent during reporting period |
0 |
Total |
0 |
Approved by the Information Commissioner during reporting period |
0 |
Declined by the Information Commissioner during reporting period |
0 |
Withdrawn during reporting period |
0 |
Carried over to next reporting period |
0 |
Section 4: Requests Closed During the Reporting Period
Disposition and completion time
Disposition of Requests |
Completion Time |
|||||||
1 to 15 Days |
16 to 30 Days |
31 to 60 Days |
61 to 120 Days |
121 to 180 Days |
181 to 365 Days |
More Than 365 Days |
Total |
|
All disclosed |
0 |
2 |
0 |
0 |
0 |
0 |
0 |
2 |
Disclosed in part |
3 |
0 |
0 |
1 |
0 |
0 |
0 |
4 |
All exempted |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
All excluded |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
No records exist |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Request transferred |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Request abandoned |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Neither confirmed nor denied |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Declined to act with the approval of the Information Commissioner |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Total |
3 |
2 |
0 |
1 |
0 |
0 |
0 |
6 |
Exemptions
Section |
Number of Requests |
Section |
Number of Requests |
Section |
Number of Requests |
Section |
Number of Requests |
13(1)(a) |
0 |
16(2) |
0 |
18(a) |
0 |
20.1 |
0 |
13(1)(b) |
0 |
16(2)(a) |
0 |
18(b) |
0 |
20.2 |
0 |
13(1)(c) |
0 |
16(2)(b) |
0 |
18(c) |
0 |
20.4 |
0 |
13(1)(d) |
0 |
16(2)(c) |
0 |
18(d) |
0 |
21(1)(a) |
3 |
13(1)(e) |
0 |
16(3) |
0 |
18.1(1)(a) |
0 |
21(1)(b) |
3 |
14 |
0 |
16.1(1)(a) |
0 |
18.1(1)(b) |
0 |
21(1)(c) |
0 |
14(a) |
0 |
16.1(1)(b) |
0 |
18.1(1)(c) |
0 |
21(1)(d) |
0 |
14(b) |
0 |
16.1(1)(c) |
0 |
18.1(1)(d) |
0 |
22 |
0 |
15(1) |
0 |
16.1(1)(d) |
0 |
19(1) |
4 |
22.1(1) |
0 |
15(1) - I.A.* |
0 |
16.2(1) |
0 |
20(1)(a) |
0 |
23 |
3 |
15(1) - Def.* |
0 |
16.3 |
0 |
20(1)(b) |
0 |
23.1 |
0 |
15(1) - S.A.* |
0 |
16.4(1)(a) |
0 |
20(1)(b.1) |
0 |
24(1) |
0 |
16(1)(a)(i) |
0 |
16.4(1)(b) |
0 |
20(1)(c) |
0 |
26 |
0 |
16(1)(a)(ii) |
0 |
16.5 |
0 |
20(1)(d) |
0 |
||
16(1)(a)(iii) |
0 |
16.6 |
0 |
||||
16(1)(b) |
0 |
17 |
0 |
||||
16(1)(c) |
0 |
* I.A.: International Affairs Def.: Defence of Canada S.A.: Subversive Activities |
|||||
16(1)(d) |
0 |
Exclusions
Section |
Number of Requests |
Section |
Number of Requests |
Section |
Number of Requests |
68(a) |
0 |
69(1) |
0 |
69(1)(g) re (a) |
0 |
68(b) |
0 |
69(1)(a) |
0 |
69(1)(g) re (b) |
0 |
68(c) |
0 |
69(1)(b) |
0 |
69(1)(g) re (c) |
0 |
68.1 |
0 |
69(1)(c) |
0 |
69(1)(g) re (d) |
0 |
68.2(a) |
0 |
69(1)(d) |
0 |
69(1)(g) re (e) |
0 |
68.2(b) |
0 |
69(1)(e) |
0 |
69(1)(g) re (f) |
0 |
69(1)(f) |
0 |
69.1(1) |
0 |
Format of information released
Paper |
Electronic |
Other |
|||
E-record |
Data set |
Video |
Audio |
||
0 |
6 |
0 |
0 |
0 |
0 |
Complexity
Relevant pages processed and disclosed for paper and e-record formats
Number of Pages Processed |
Number of Pages Disclosed |
Number of Requests |
1325 |
1224 |
6 |
Relevant pages processed per request disposition for paper and e-record formats by size of requests
Disposition |
Less Than 100 Pages Processed |
100-500 Pages Processed |
501-1000 Pages Processed |
1001-5000 Pages Processed |
More Than 5000 Pages Processed |
|||||
Number of Requests |
PagesProcessed |
Number of Requests |
PagesProcessed |
Number of Requests |
PagesProcessed |
Number of Requests |
PagesProcessed |
Number of Requests |
PagesProcessed |
|
All disclosed |
1 |
61 |
1 |
202 |
0 |
0 |
0 |
0 |
0 |
0 |
Disclosed in part |
0 |
0 |
4 |
1062 |
0 |
0 |
0 |
0 |
0 |
0 |
All exempted |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
All excluded |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Request abandoned |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Neither confirmed nor denied |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Declined to act with the approval of the Information Commissioner |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Total |
1 |
61 |
5 |
1264 |
0 |
0 |
0 |
0 |
0 |
0 |
Relevant minutes processed and disclosed for audio formats
Number of Minutes Processed |
Number of Minutes Disclosed |
Number of Requests |
0 |
0 |
0 |
Relevant minutes processed per request disposition for audio formats by size of requests
Disposition |
Less Than 60 Minutes Processed |
60 - 120 Minutes Processed |
More than 120 Minutes Processed |
|||
Number of Requests |
Minutes Processed |
Number of Requests |
Minutes Processed |
Number of Requests |
MinutesProcessed |
|
All disclosed |
0 |
0 |
0 |
0 |
0 |
0 |
Disclosed in part |
0 |
0 |
0 |
0 |
0 |
0 |
All exempted |
0 |
0 |
0 |
0 |
0 |
0 |
All excluded |
0 |
0 |
0 |
0 |
0 |
0 |
Request abandoned |
0 |
0 |
0 |
0 |
0 |
0 |
Neither confirmed nor denied |
0 |
0 |
0 |
0 |
0 |
0 |
Declined to act with the approval of the Information Commissioner |
0 |
0 |
0 |
0 |
0 |
0 |
Total |
0 |
0 |
0 |
0 |
0 |
0 |
Relevant minutes processed and disclosed for video formats
Number of Minutes Processed |
Number of Minutes Disclosed |
Number of Requests |
0 |
0 |
0 |
Relevant minutes processed per request disposition for video formats by size of requests
Disposition |
Less Than 60 Minutes Processed |
60 - 120 Minutes Processed |
More than 120 Minutes Processed |
|||
Number of Requests |
Minutes Processed |
Number of Requests |
Minutes Processed |
Number of Requests |
MinutesProcessed |
|
All disclosed |
0 |
0 |
0 |
0 |
0 |
0 |
Disclosed in part |
0 |
0 |
0 |
0 |
0 |
0 |
All exempted |
0 |
0 |
0 |
0 |
0 |
0 |
All excluded |
0 |
0 |
0 |
0 |
0 |
0 |
Request abandoned |
0 |
0 |
0 |
0 |
0 |
0 |
Neither confirmed nor denied |
0 |
0 |
0 |
0 |
0 |
0 |
Declined to act with the approval of the Information Commissioner |
0 |
0 |
0 |
0 |
0 |
0 |
Total |
0 |
0 |
0 |
0 |
0 |
0 |
Other complexities
Disposition |
Consultation Required |
Legal Advice Sought |
Other |
Total |
All disclosed |
0 |
0 |
0 |
0 |
Disclosed in part |
1 |
0 |
0 |
1 |
All exempted |
0 |
0 |
0 |
0 |
All excluded |
0 |
0 |
0 |
0 |
Request abandoned |
0 |
0 |
0 |
0 |
Neither confirmed nor denied |
0 |
0 |
0 |
0 |
Declined to act with the approval of the Information Commissioner |
0 |
0 |
0 |
0 |
Total |
1 |
0 |
0 |
1 |
Closed requests
Requests closed within legislated timelines
Number of requests closed within legislated timelines |
5 |
Percentage of requests closed within legislated timelines (%) |
83.33333333 |
Deemed refusals
Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelines |
Principal Reason |
|||
Interference with operations/ Workload |
External Consultation |
Internal Consultation |
Other |
|
1 |
0 |
1 |
0 |
0 |
Requests closed beyond legislated timelines (including any extension taken)
Number of days past legislated timelines |
Number of requests past legislated timeline where no extension was taken |
Number of requests past legislated timeline where an extension was taken |
Total |
1 to 15 days |
0 |
1 |
1 |
16 to 30 days |
0 |
0 |
0 |
31 to 60 days |
0 |
0 |
0 |
61 to 120 days |
0 |
0 |
0 |
121 to 180 days |
0 |
0 |
0 |
181 to 365 days |
0 |
0 |
0 |
More than 365 days |
0 |
0 |
0 |
Total |
0 |
1 |
1 |
Requests for translation
Translation Requests |
Accepted |
Refused |
Total |
English to French |
0 |
0 |
0 |
French to English |
0 |
0 |
0 |
Total |
0 |
0 |
0 |
Section 5: Extensions
Reasons for extensions and disposition of requests
Disposition of Requests Where an Extension Was Taken |
9(1)(a) Interference With Operations/ Workload |
9(1)(b) Consultation |
9(1)(c) Third-PartyNotice |
|
Section 69 |
Other |
|||
All disclosed |
0 |
0 |
0 |
0 |
Disclosed in part |
0 |
0 |
1 |
0 |
All exempted |
0 |
0 |
0 |
0 |
All excluded |
0 |
0 |
0 |
0 |
Request abandoned |
0 |
0 |
0 |
0 |
No records exist |
0 |
0 |
0 |
0 |
Declined to act with the approval of the Information Commissioner |
0 |
0 |
0 |
0 |
Total |
0 |
0 |
1 |
0 |
Length of extensions
Length of Extensions |
9(1)(a) Interference With Operations/ Workload |
9(1)(b) Consultation |
9(1)(c) Third-PartyNotice |
|
Section 69 |
Other |
|||
30 days or less |
0 |
0 |
0 |
0 |
31 to 60 days |
0 |
0 |
1 |
0 |
61 to 120 days |
0 |
0 |
0 |
0 |
121 to 180 days |
0 |
0 |
0 |
0 |
181 to 365 days |
0 |
0 |
0 |
0 |
365 days or more |
0 |
0 |
0 |
0 |
Total |
0 |
0 |
1 |
0 |
Section 6: Fees
Fee Type |
Fee Collected |
Fee Waived |
Fee Refunded |
|||
Number of Requests |
Amount |
Number of Requests |
Amount |
Number of Requests |
Amount |
|
Application |
3 |
$5.00 |
1 |
$0.00 |
0 |
$0.00 |
Other fees |
0 |
$0.00 |
0 |
$0.00 |
0 |
$0.00 |
Total |
3 |
$15.00 |
1 |
$0.00 |
0 |
$0.00 |
Section 7: Consultations Received From Other Institutions and Organizations
Consultations received from other Government of Canada institutions and other organizations
Consultations |
Other Government of Canada Institutions |
Number of Pages to Review |
Other Organizations |
Number of Pages to Review |
Received during the reporting period |
2 |
510 |
0 |
0 |
Outstanding from the previous reporting period |
0 |
0 |
0 |
0 |
Total |
2 |
510 |
0 |
0 |
Closed during the reporting period |
2 |
510 |
0 |
0 |
Carried over within negotiated timelines |
0 |
0 |
0 |
0 |
Carried over beyond negotiated timelines |
0 |
0 |
0 |
0 |
Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation |
Number of Days Required to Complete Consultation Requests |
|||||||
1 to 15 Days |
16 to 30 Days |
31 to 60 Days |
61 to 120 Days |
121 to 180 Days |
181 to 365 Days |
More Than 365 Days |
Total |
|
Disclose entirely |
2 |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
Disclose in part |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Exempt entirely |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Exclude entirely |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Consult other institution |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Other |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Total |
2 |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
Recommendations and completion time for consultations received from other organizations outside the Government of Canada
Recommendation |
Number of Days Required to Complete Consultation Requests |
|||||||
1 to 15 Days |
16 to 30 Days |
31 to 60 Days |
61 to 120 Days |
121 to 180 Days |
181 to 365 Days |
More Than 365 Days |
Total |
|
Disclose entirely |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Disclose in part |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Exempt entirely |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Exclude entirely |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Consult other institution |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Other |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Total |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Section 8: Completion Time of Consultations on Cabinet Confidences
Requests with Legal Services
Number of Days |
Fewer Than 100 Pages Processed |
100-500 Pages Processed |
501-1000 Pages Processed |
1001-5000 Pages Processed |
More Than 5000 Pages Processed |
|||||
Number of Requests |
PagesDisclosed |
Number of Requests |
PagesDisclosed |
Number of Requests |
PagesDisclosed |
Number of Requests |
PagesDisclosed |
Number of Requests |
PagesDisclosed |
|
1 to 15 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
16 to 30 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
31 to 60 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
61 to 120 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
121 to 180 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
181 to 365 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
More than 365 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Total |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Requests with Privy Council Office
Number of Days |
Fewer Than 100 Pages Processed |
100‒500 Pages Processed |
501-1000 Pages Processed |
1001-5000 Pages Processed |
More Than 5000 Pages Processed |
|||||
Number of Requests |
PagesDisclosed |
Number of Requests |
PagesDisclosed |
Number of Requests |
PagesDisclosed |
Number of Requests |
PagesDisclosed |
Number of Requests |
PagesDisclosed |
|
1 to 15 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
16 to 30 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
31 to 60 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
61 to 120 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
121 to 180 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
181 to 365 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
More than 365 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Total |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Section 9: Investigations and Reports of finding
Investigations
Section 32 Notice of intention to investigate |
Subsection 30(5) Ceased to investigate |
Section 35 Formal Representations |
0 |
0 |
0 |
Investigations and Reports of finding
Section 37(1) Initial Reports |
Section 37(2) Final Reports |
||||
Received |
Containing recommendations issued by the Information Commissioner |
Containing orders issued by the Information Commissioner |
Received |
Containing recommendations issued by the Information Commissioner |
Containing orders issued by the Information Commissioner |
0 |
0 |
0 |
0 |
0 |
0 |
Section 10: Court Action
Court actions on complaints
Section 41 |
||||
Complainant (1) |
Institution (2) |
Third Party (3) |
PrivacyCommissioner(4) |
Total |
0 |
0 |
0 |
0 |
0 |
Court actions on third party notifications under paragraph 28(1)(b)
0 |
Section 44 - under paragraph 28(1)(b)
Section 11: Resources Related to the Access to Information Act
Allocated Costs
Expenditures |
Amount |
|
Salaries |
$28,102 |
|
Overtime |
$0 |
|
Goods and Services |
$0 |
|
• Professional services contracts |
$0 |
|
• Other |
$0 |
|
Total |
$28,102 |
Human Resources
Resources |
Person Years Dedicated to Access to Information Activities |
Full-time employees |
0.160 |
Part-time and casual employees |
0.000 |
Regional staff |
0.000 |
Consultants and agency personnel |
0.000 |
Students |
0.000 |
Total |
0.160 |
Note: Enter values to three decimal places.
Supplemental Statistical Report on the Access to Information Act and The Privacy Act
Name of institution: Ombudsman for the Department of National Defence and the Canadian Forces
Reporting period:
2021-04-01
to 2022-03-31
Section 1: Capacity to Receive Requests
Enter the number of weeks your institution was able to receive ATIP requests through the different channels.
Number of Weeks |
|
Able to receive requests by mail |
52 |
Able to receive requests by email |
52 |
Able to receive requests through the digital request service |
0 |
Section 2: Capacity to Process Records
Enter the number of weeks your institution was able to process paper records in
different classification levels.
No Capacity |
Partial Capacity |
Full Capacity |
Total |
|
UnclassifiedPaper Records |
0 |
0 |
52 |
52 |
Protected B Paper Records |
0 |
0 |
52 |
52 |
Secret and Top Secret Paper Records |
0 |
0 |
52 |
52 |
Enter the number of weeks your institution was able to process electronic records in
different classification levels.
No Capacity |
Partial Capacity |
Full Capacity |
Total |
|
UnclassifiedElectronic Records |
0 |
0 |
52 |
52 |
Protected B Electronic Records |
0 |
0 |
52 |
52 |
Secret and Top Secret Electronic Records |
52 |
0 |
0 |
52 |
Section 3: Open Requests and Complaints Under the Access to Information Act
|
Enter the number of open requests that are outstanding from previous reporting
Enter the number of open complaints with the Information Commissioner of Canada that are outstanding from previous reporting periods.
Fiscal Year Open Complaints Were Received by Institution |
Number of Open Complaints |
Received in 2021-2022 |
0 |
Received in 2020-2021 |
0 |
Received in 2019-2020 |
0 |
Received in 2018-2019 |
0 |
Received in 2017-2018 |
0 |
Received in 2016-2017 |
0 |
Received in 2015-2016 or |
0 |
earlier |
|
Total |
0 |
Section 4: Open Requests and Complaints Under the Privacy Act
|
Open requests that are outstanding from previous reporting
Open complaints with the Privacy Commissioner of Canada that are from previous reporting periods.
Fiscal Year Open Complaints Were Received by Institution |
Number of Open Complaints |
Received in 2021-2022 |
0 |
Received in 2020-2021 |
0 |
Received in 2019-2020 |
0 |
Received in 2018-2019 |
0 |
Received in 2017-2018 |
0 |
Received in 2016-2017 |
0 |
Received in 2015-2016 or earlier |
0 |
Total |
0 |
Section 5: Social Insurance Number (SIN)
No |
Did your institution receive authority for a new collection or new consistent use of the SIN in 2021-2022? |