2021-2022 Annual Report to Parliament : The Administration of the Access to Information Act

1 Introduction

The purpose of the Access to information Act is to extend the present laws of Canada to provide a right of access to information in records under the control of a government institution, according to the principles that government information should be available to the public, that necessary exceptions to the right of access should be limited and specific, and that decisions on the disclosure of government information should be reviewed independently of government.

1.1 Background

Section 72 of the Access to Information Act requires that the head of every government institution prepare and submit to Parliament an annual report on the administration of the Act within the institution. This is the twentieth annual report to Parliament on performance with respect to administration of the Act by the Office of the Ombudsman for the Department of National Defence and the Canadian Armed Forces (the Office or the Office of the Ombudsman).

The Office of the Ombudsman is committed to openness and transparency about its administration and functioning. The Office endeavours to ensure that information about its work is widely disseminated and easily available. For example, the Ombudsman’s annual reports, special reports and press releases are posted on the Office’s website as soon as they are released. The website also contains case studies and statistics on the Office’s caseload, and educational material on subjects of interest to our constituents.

Critical to the resolution of complaint files and investigations is the confidentiality of the information provided by the constituents who come forward. Therefore, before any case study or report is released, identifying information is removed to ensure the protection of personal information and confidentiality of our communications. As well, summaries of completed requests for access to information are available on our website at https://www.canada.ca/en/ombudsman-national-defence-forces/information-about-office/access-information-privacy/completed-requests.html.

As the Ombudsman’s Office is part of the Defence portfolio, disclosure of the Ombudsman’s travel and hospitality expenses, contracts over $10,000 and position reclassifications are reported on the National Defence website at https://www.canada.ca/en/department-national-defence/corporate/transparency.html.

The Office of the Ombudsman proactively posts to its website correspondence between the Ombudsman and senior officials on matters of interest to our

constituency. This initiative is in keeping with the Ombudsman’s goal of promoting transparency and with the Open Government initiative. In accordance with the Directive on Open Government, correspondence is reviewed prior to release to ensure it does not contain any information raising concerns about privacy, confidentiality or security. The Access to Information and Privacy Unit conducts the

review of correspondence prior to release. Correspondence can be found on the Ombudsman website in the Letters and Statements section at https://www.canada.ca/en/ombudsman-national-defence-forces/reports-news-statistics/ombudsman-letters.html.

1.2 Mandate of the Office of the Ombudsman for the Department of National Defence and the Canadian Armed Forces

The first Ombudsman for the Department of National Defence and the Canadian Armed Forces was appointed in June 1998 by Governor in Council (Federal Cabinet). The creation of an Ombudsman institution was part of a wide range of initiatives brought forth by the Government of Canada to enhance the overall fairness and effectiveness of the military justice system, enhance the transparency of internal review mechanisms, streamline the Canadian Armed Forces grievance process, and promote greater openness, accountability and transparency within the Department of National Defence and the Canadian Armed Forces.

The duties and functions of the Ombudsman are set out in the Ministerial Directives Respecting the Ombudsman for the Department of National Defence and the Canadian Forces: https://www.canada.ca/en/department-national-defence/corporate/policies-standards/defence-administrative-orders-directives/5000-series/5047/5047-1-office-of-the-ombudsman.html.

The Ministerial Directives confirm that the Ombudsman and the Office operate outside the military chain of command as well as outside the civilian management of the Department of National Defence. The Ombudsman reports directly to, and is accountable only to, the Minister of National Defence, who is responsible for the management and direction of the Canadian Armed Forces and of all matters relating to National Defence. However, the Ombudsman operates at arm’s length from the

Minister, preserving the Ombudsman’s independence from the executive function.

The Ministerial Directives governing the Office provide that the Ombudsman is to act, on the Minister’s behalf, as a neutral and objective sounding board, mediator, investigator and reporter on matters related to the Department of National Defence and the Canadian Armed Forces. The Ombudsman also acts as a direct source of information, referral and education to assist individuals in accessing existing internal channels of assistance and redress. The overall goal of the Office of the Ombudsman is to contribute to substantial and long-lasting improvements to the welfare of the Defence community.

Under the Ministerial Directives, the Ombudsman is required to issue an annual report to the Minister of National Defence on the operations of the office. The Ministerial Directives further provide that the Ombudsman may publish reports concerning any investigation if the Ombudsman considers that it is in the public interest to do so.

 1.3 Structure of the Access to Information and Privacy Unit 

The ATIP unit for the Office of the Ombudsman is part of the Legal Services

Directorate and is managed by the institution’s Access to Information and Privacy Coordinator. Pursuant to section 73 of the Access to Information Act, the Minister of National Defence designated the Office’s ATIP Coordinator to exercise all powers and perform the duties and functions of the Minister under the Act as it concerns the Office of the Ombudsman. This arrangement reflects the Office’s independent, arm’s length relationship with the Department of National Defence and Canadian Armed Forces. A copy of the delegation order appears in Appendix A to this report.

A major challenge to the application of the ATIP legislation lies in the Ministerial Directives that establish the Office of the Ombudsman. One of the main functions of the Office is to conduct confidential investigations, yet the records are not fully protected by having either the status of an investigative body under the regulation or having a specific provision protecting the Office’s investigative records. A further challenge is caused by the fact that some of the information that is required by this Office to conduct its investigations is held by other parts of the Defence community that are designated as investigative bodies or who claim exemptions under the ATIP legislation. Because of the interplay of the Office’s mandate and the ATIP legislation, legal guidance is often called upon to find the balance between the application of the mandate and compliance with the ATIP legislation, whether it be protection of personal information or access to information.

The ATIP Unit is responsible for the following activities:

The ATIP unit has one ATIP Officer who administers the processing of ATIP files, among other duties. The ATIP Unit also engages a consultant, on an as-needed basis, to assist with processing of requests.

2 Key Activities and Accomplishments

2.1 Education and Training Activities

Those responsible for the delivery of the Ombudsman’s ATIP services regularly attend learning activities presented by the Treasury Board of Canada Secretariat, Information and Privacy Policy Division and other learning institutions.

2.2 Institutional Access to Information Policies and Procedures

The Office of the Ombudsman has not implemented any new and/or revised institution-specific policy, guideline or procedure during this reporting period.

2.3 Effects of COVID-19 Measures on ATIP activities

To comply with public health directives, most of the ATIP activities for the entire period were conducted off-site. ATIP employees were able to monitor requests received by email remotely, and to process and provide records in electronic format. The only activity that could not be conducted online was the collection of application fees, since the Office is not set up to received electronic fees. Mailroom services were fully available, enabling the handling of correspondence received by mail. 

Working off-site prevented ATIP employees from being able to search through the complaints database (which is maintained on a dedicated Protected B server), resulting in a significant delay in responding to one request for personal information. Other than that, the Access to Information and Privacy section was not impacted by COVID-19 measures. Throughout the entire reporting period (52 weeks), we were able to receive and respond to requests fully.

3 Statistical Report on the Administration of the Access to Information Act

This section provides information about the processing of requests under the Access

to Information Act. Appendix B provides a statistical summary of the access to information requests received and/or finalized in 2021-22.

There is not a sufficient volume of requests to be able to report on any statistically significant trends, however, this year saw a return to the small number of requests after a significant increase in 2020-2021. 

3.1 Formal requests under the Access to Information Act

The Office of the Ombudsman received five (5) requests for information under the Access to Information Act during the period from April 1, 2021 to March 31, 2022. One (1) request was carried over from the previous year. All six (6) requests were closed during the reporting period. The requests were treated formally. A total of 1,325 pages were reviewed.

3.2 Disposition of Completed Requests

Six (6) requests were processed during this fiscal year, and no (0) requests carried over to 2022-2023. Two (2) requests were disclosed in full and four (4) were disclosed in part. All of the requestors received electronic copies of the records released. 

3.3 Exemptions to the Release of Information

Information was withheld on the basis of s.19 (1) (personal information) of the Access to Information Act in all four (4) requests that were not released in full. In addition, three (3) requests had exemptions taken on the basis of sections 21(1)(a) and (b) (operations of government) and 23 (solicitor-client privilege) of the Act

Since the overall volume of requests is low, it is not possible to report on any significant trends on the application of exemptions and exclusions, or on completion times or extensions.

Over the past 5 years, section 19 (1) of the Act has been invoked to prevent the disclosure of personal information when responding to requests under the Act, perhaps due to the nature of the information involved (complaints to or other activities of the Ombudsman). Other exemptions invoked over the past 5 years have included section 21 (1) (a) (b) and (c) (operations of government) and section 23 (solicitor-client privilege) of the Act.

3.4 Completion Time

Five (5) requests were completed within the 30 day statutory limit; an extension was taken for one (1) request under section 9(1)(b) of the Act, in order to consult with another government department.

The number of requests is too low to draw statistically significant conclusions. However, the low volume of requests also allows every attempt to be made to meet the statutory deadlines. Over the past five years, extensions have only been taken to allow for consultations with other government departments.

3.5 Extension of the Time Limit

One (1) extension was sought under section 9(1)(b) of the Access to Information Act, in order to consult with another government department..

3.6 Consultations

The Office received two (2) consultations from another government institution concerning the Access to Information Act. The consultations were bothcompleted in less than 15 days. The total number of pages reviewed was 510.

3.7 Informal Access Requests

Requests for information about the Office’s policies and procedures and for general information are responded to on an informal basis where possible. During the current reporting period the ATIP Unit did not process any informal requests.

3.8 Fees and Costs

There are no costs associated with ATIP specific software as the volume of requests does not warrant the expenditure.

Fifteen dollars ($15) were collected in application fees by the ATIP Unit during the fiscal year; the application fee was waived for one (1) request, and the fee for one (1) request was collected by another government department, which then transferred the request to the Office of the Ombudsman..

3.9 Complaints and Audits

During this reporting period, the Office of the Ombudsman received no complaints under the Access to Information Act, and concluded no audits or investigations.

4 Monitoring – Access to Information Requests

The ATIP Unit uses a tracking spreadsheet to monitor processing times for access to information requests. The ATIP Coordinator reports to the senior management committee as necessary for their situational awareness. The senior management committee includes the Ombudsman, Directors General and Directors.

Annex 1: Delegation Order

Copy of Delegation Order

Sep 05 2002

 Mr. André Marin
Department of National Defence
and Canadian Forces Ombudsman
12th Floor, 100 Metcalfe Street
Ottawa ON K1P 5M1 

Dear Mr. Marin:

I would like to acknowledge and thank you for your letter, received on August 1, 2002, concerning the Designation Order for the Access to Information Act and the Privacy Act.

I concur with your request and have signed the enclosed English and French copies of the Designation Order.

Once again, thank you for bringing this information to my attention.

Yours sincerely,

[signed]

The Honourable John McCallum, P.C., M.P.

Enclosures: 2 

Designation Order

Access to Information and Privacy Act

The Minister of National Defence, persuant to section 73 of the Access to Information Act and the Privacy Act, hereby designates the person holding the position of Access to Information and Privacy Coordinator, Office of the Ombudsman, National Defence and Canadian Forces, to exercise all powers and perform the duties and functions of the Minister as the head of the Department of National Defence and the Canadian Forces under the Acts, concerning the Office of the Ombudsman, National Defence and Canadian Forces.  

In the absence of the Access to Information and Privacy Coordinator, Office of the Ombudsman, National Defence and Canadian Forces, the Minister, pursuant to section 73 of the Acts, hereby designates the person acting as Access to Information and Privacy Coordinator for the Office of the Ombudsman, National Defence and Canadian Forces, to exercise the powers and perform the duties and functions of the Minister under the Acts, concerning the Office of the Ombudsman, National Defence and Canadian Forces.

[signed]

The Honourable John McCallum, P.C., M.P.
Minister of National Defence

Annex 2: Statistical Report on the Access to InformationAct

Statistical Report on the Access to Information Act

Name of institution: Ombudsman for the Department of National Defence and Canadian Forces

Reporting period: 2021-04-01 to 2022-03-31

Section 1: Requests Under the Access to Information Act

 

Number of requests

 

Number of Requests

Received during reporting period

5

Outstanding from previous reporting periods

1

• Outstanding from previous reporting period

1

 

• Outstanding from more than one reporting period

0

Total

6

Closed during reporting period

6

Carried over to next reporting period

0

• Carried over within legislated timeline

0

 

• Carried over beyond legislated timeline

0

Sources of requests

Source

Number of Requests

Media

2

Academia

0

Business (private sector)

0

Organization

0

Public

2

Decline to Identify

1

Total

5

Channels of requests

Source

Number of Requests

Online

0

E-mail

2

Mail

3

In person

0

Phone

0

Fax

0

Total

5

Section 2: Informal Requests

Number of informal requests

 

Number of Requests

 

Received during reporting period

0

 

Outstanding from previous reporting periods

0

 

• Outstanding from previous reporting period

0

   
 

• Outstanding from more than one reporting period

0

 
 

Total

0

 

Closed during reporting period

0

 

Carried over to next reporting period

0

Channels of informal requests

Source

Number of Requests

Online

0

E-mail

0

Mail

0

In person

0

Phone

0

Fax

0

Total

0

Completion time of informal requests

Completion Time

1 to 15 Days

16 to 30 Days

31 to 60 Days

61 to 120

Days

121 to 180

Days

181 to 365

Days

More Than 365 Days

Total

0

0

0

0

0

0

0

0

Pages released informally

Less Than 100 Pages Released

100-500

Pages Released

501-1000

Pages Released

1001-5000

Pages Released

More Than 5000 Pages Released

Number of Requests

PagesReleased

Number of Requests

PagesReleased

Number of Requests

PagesReleased

Number of Requests

PagesReleased

Number of Requests

PagesReleased

0

0

0

0

0

0

0

0

0

0

Pages re-released informally

Less Than 100 Pages Re-released

100-500

Pages Re-released

501-1000

Pages Re-released

1001-5000

Pages Re-released

More Than 5000 Pages Re-released

Number of Requests

Pages Re- released

Number of Requests

Pages Re- released

Number of Requests

Pages Re- released

Number of Requests

Pages Re- released

Number of Requests

Pages Re- released

0

0

0

0

0

0

0

0

0

0

 

Section 3: Applications to the Information Commissioner on Declining to Act on Requests

 

Number of Requests

Outstanding from previous reporting period

0

Sent during reporting period

0

Total

0

Approved by the Information Commissioner during reporting period

0

Declined by the Information Commissioner during reporting period

0

Withdrawn during reporting period

0

Carried over to next reporting period

0

Section 4: Requests Closed During the Reporting Period

Disposition and completion time

Disposition of Requests

Completion Time

1 to 15 Days

16 to 30 Days

31 to 60

Days

61 to 120

Days

121 to 180

Days

181 to 365

Days

More Than

365 Days

Total

All disclosed

0

2

0

0

0

0

0

2

Disclosed in part

3

0

0

1

0

0

0

4

All exempted

0

0

0

0

0

0

0

0

All excluded

0

0

0

0

0

0

0

0

No records exist

0

0

0

0

0

0

0

0

Request transferred

0

0

0

0

0

0

0

0

Request abandoned

0

0

0

0

0

0

0

0

Neither confirmed nor denied

0

0

0

0

0

0

0

0

Declined to act with the approval of the

Information Commissioner

0

0

0

0

0

0

0

0

Total

3

2

0

1

0

0

0

6

 

Exemptions

Section

Number of Requests

Section

Number of Requests

Section

Number of Requests

Section

Number of Requests

13(1)(a)

0

16(2)

0

18(a)

0

20.1

0

13(1)(b)

0

16(2)(a)

0

18(b)

0

20.2

0

13(1)(c)

0

16(2)(b)

0

18(c)

0

20.4

0

13(1)(d)

0

16(2)(c)

0

18(d)

0

21(1)(a)

3

13(1)(e)

0

16(3)

0

18.1(1)(a)

0

21(1)(b)

3

14

0

16.1(1)(a)

0

18.1(1)(b)

0

21(1)(c)

0

14(a)

0

16.1(1)(b)

0

18.1(1)(c)

0

21(1)(d)

0

14(b)

0

16.1(1)(c)

0

18.1(1)(d)

0

22

0

15(1)

0

16.1(1)(d)

0

19(1)

4

22.1(1)

0

15(1) - I.A.*

0

16.2(1)

0

20(1)(a)

0

23

3

15(1) - Def.*

0

16.3

0

20(1)(b)

0

23.1

0

15(1) - S.A.*

0

16.4(1)(a)

0

20(1)(b.1)

0

24(1)

0

16(1)(a)(i)

0

16.4(1)(b)

0

20(1)(c)

0

26

0

16(1)(a)(ii)

0

16.5

0

20(1)(d)

0

 

16(1)(a)(iii)

0

16.6

0

 

16(1)(b)

0

17

0

16(1)(c)

0

* I.A.: International Affairs Def.: Defence of Canada S.A.: Subversive Activities

16(1)(d)

0

Exclusions

Section

Number of Requests

Section

Number of Requests

Section

Number of Requests

68(a)

0

69(1)

0

69(1)(g) re (a)

0

68(b)

0

69(1)(a)

0

69(1)(g) re (b)

0

68(c)

0

69(1)(b)

0

69(1)(g) re (c)

0

68.1

0

69(1)(c)

0

69(1)(g) re (d)

0

68.2(a)

0

69(1)(d)

0

69(1)(g) re (e)

0

68.2(b)

0

69(1)(e)

0

69(1)(g) re (f)

0

 

69(1)(f)

0

69.1(1)

0

Format of information released

Paper

Electronic

Other

E-record

Data set

Video

Audio

0

6

0

0

0

0

Complexity

Relevant pages processed and disclosed for paper and e-record formats

Number of Pages Processed

Number of Pages Disclosed

Number of Requests

1325

1224

6

Relevant pages processed per request disposition for paper and e-record formats by size of requests

Disposition

Less Than 100 Pages Processed

100-500

Pages Processed

501-1000

Pages Processed

1001-5000

Pages Processed

More Than 5000 Pages Processed

Number of Requests

PagesProcessed

Number of Requests

PagesProcessed

Number of Requests

PagesProcessed

Number of Requests

PagesProcessed

Number of Requests

PagesProcessed

All disclosed

1

61

1

202

0

0

0

0

0

0

Disclosed in part

0

0

4

1062

0

0

0

0

0

0

All exempted

0

0

0

0

0

0

0

0

0

0

All excluded

0

0

0

0

0

0

0

0

0

0

Request

abandoned

0

0

0

0

0

0

0

0

0

0

Neither confirmed nor denied

0

0

0

0

0

0

0

0

0

0

Declined to act with the approval of the Information Commissioner

0

0

0

0

0

0

0

0

0

0

Total

1

61

5

1264

0

0

0

0

0

0

Relevant minutes processed and disclosed for audio formats

Number of Minutes Processed

Number of Minutes Disclosed

Number of Requests

0

0

0

Relevant minutes processed per request disposition for audio formats by size of requests

Disposition

Less Than 60 Minutes

Processed

60 - 120 Minutes Processed

More than 120 Minutes

Processed

Number of Requests

Minutes Processed

Number of Requests

Minutes Processed

Number of Requests

MinutesProcessed

All disclosed

0

0

0

0

0

0

Disclosed in part

0

0

0

0

0

0

All exempted

0

0

0

0

0

0

All excluded

0

0

0

0

0

0

Request

abandoned

0

0

0

0

0

0

Neither confirmed

nor denied

0

0

0

0

0

0

Declined to act with the approval of the Information Commissioner

0

0

0

0

0

0

Total

0

0

0

0

0

0

Relevant minutes processed and disclosed for video formats

Number of Minutes Processed

Number of Minutes Disclosed

Number of Requests

0

0

0

Relevant minutes processed per request disposition for video formats by size of requests

Disposition

Less Than 60 Minutes Processed

60 - 120 Minutes Processed

More than 120 Minutes Processed

Number of Requests

Minutes Processed

Number of Requests

Minutes Processed

Number of Requests

MinutesProcessed

All disclosed

0

0

0

0

0

0

Disclosed in part

0

0

0

0

0

0

All exempted

0

0

0

0

0

0

All excluded

0

0

0

0

0

0

Request abandoned

0

0

0

0

0

0

Neither confirmed

nor denied

0

0

0

0

0

0

Declined to act with the approval of the Information Commissioner

0

0

0

0

0

0

Total

0

0

0

0

0

0

Other complexities

Disposition

Consultation Required

Legal Advice Sought

Other

Total

All disclosed

0

0

0

0

Disclosed in part

1

0

0

1

All exempted

0

0

0

0

All excluded

0

0

0

0

Request

abandoned

0

0

0

0

Neither confirmed

nor denied

0

0

0

0

Declined to act with the approval of the Information Commissioner

0

0

0

0

Total

1

0

0

1

 

Closed requests

Requests closed within legislated timelines

Number of requests closed within legislated timelines

5

Percentage of requests closed within legislated timelines (%)

83.33333333

Deemed refusals

Reasons for not meeting legislated timelines

Number of requests closed past the legislated timelines

Principal Reason

Interference with operations/ Workload

External Consultation

Internal Consultation

Other

1

0

1

0

0

Requests closed beyond legislated timelines (including any extension taken)

Number of days past legislated timelines

Number of requests past legislated timeline where no extension was taken

Number of requests past legislated timeline where an extension was taken

Total

1 to 15 days

0

1

1

16 to 30 days

0

0

0

31 to 60 days

0

0

0

61 to 120 days

0

0

0

121 to 180 days

0

0

0

181 to 365 days

0

0

0

More than 365 days

0

0

0

Total

0

1

1

Requests for translation

Translation Requests

Accepted

Refused

Total

English to French

0

0

0

French to English

0

0

0

Total

0

0

0

Section 5: Extensions

Reasons for extensions and disposition of requests

Disposition of Requests Where an Extension Was Taken

9(1)(a)

Interference With Operations/ Workload

9(1)(b)

Consultation

9(1)(c)

Third-PartyNotice

Section 69

Other

All disclosed

0

0

0

0

Disclosed in part

0

0

1

0

All exempted

0

0

0

0

All excluded

0

0

0

0

Request abandoned

0

0

0

0

No records exist

0

0

0

0

Declined to act with the approval of the Information Commissioner

0

0

0

0

Total

0

0

1

0

Length of extensions

Length of Extensions

9(1)(a)

Interference With Operations/ Workload

9(1)(b)

Consultation

9(1)(c)

Third-PartyNotice

Section 69

Other

30 days or less

0

0

0

0

31 to 60 days

0

0

1

0

61 to 120 days

0

0

0

0

121 to 180 days

0

0

0

0

181 to 365 days

0

0

0

0

365 days or more

0

0

0

0

Total

0

0

1

0

Section 6: Fees

Fee Type

Fee Collected

Fee Waived

Fee Refunded

Number of Requests

Amount

Number of Requests

Amount

Number of Requests

Amount

Application

3

$5.00

1

$0.00

0

$0.00

Other fees

0

$0.00

0

$0.00

0

$0.00

Total

3

$15.00

1

$0.00

0

$0.00

Section 7: Consultations Received From Other Institutions and Organizations

 

Consultations received from other Government of Canada institutions and other organizations

Consultations

Other Government of Canada Institutions

Number of Pages to Review

Other Organizations

Number of Pages to Review

Received during the reporting period

2

510

0

0

Outstanding from the previous reporting period

0

0

0

0

Total

2

510

0

0

Closed during the reporting period

2

510

0

0

Carried over within negotiated timelines

0

0

0

0

Carried over beyond negotiated timelines

0

0

0

0

Recommendations and completion time for consultations received from other Government of Canada institutions

Recommendation

Number of Days Required to Complete Consultation Requests

1 to 15 Days

16 to 30 Days

31 to 60 Days

61 to 120

Days

121 to 180 Days

181 to 365

Days

More Than 365 Days

Total

Disclose entirely

2

0

0

0

0

0

0

2

Disclose in part

0

0

0

0

0

0

0

0

Exempt entirely

0

0

0

0

0

0

0

0

Exclude entirely

0

0

0

0

0

0

0

0

Consult other institution

0

0

0

0

0

0

0

0

Other

0

0

0

0

0

0

0

0

Total

2

0

0

0

0

0

0

2

 

Recommendations and completion time for consultations received from other organizations outside the Government of Canada

Recommendation

Number of Days Required to Complete Consultation Requests

1 to 15 Days

16 to 30 Days

31 to 60 Days

61 to 120

Days

121 to 180

Days

181 to 365

Days

More Than 365 Days

Total

Disclose entirely

0

0

0

0

0

0

0

0

Disclose in part

0

0

0

0

0

0

0

0

Exempt entirely

0

0

0

0

0

0

0

0

Exclude entirely

0

0

0

0

0

0

0

0

Consult other institution

0

0

0

0

0

0

0

0

Other

0

0

0

0

0

0

0

0

Total

0

0

0

0

0

0

0

0

Section 8: Completion Time of Consultations on Cabinet Confidences

Requests with Legal Services

Number of Days

Fewer Than 100 Pages Processed

100-500 Pages Processed

501-1000

Pages Processed

1001-5000

Pages Processed

More Than 5000 Pages Processed

Number of Requests

PagesDisclosed

Number of Requests

PagesDisclosed

Number of Requests

PagesDisclosed

Number of Requests

PagesDisclosed

Number of Requests

PagesDisclosed

1 to 15

0

0

0

0

0

0

0

0

0

0

16 to 30

0

0

0

0

0

0

0

0

0

0

31 to 60

0

0

0

0

0

0

0

0

0

0

61 to 120

0

0

0

0

0

0

0

0

0

0

121 to 180

0

0

0

0

0

0

0

0

0

0

181 to 365

0

0

0

0

0

0

0

0

0

0

More than 365

0

0

0

0

0

0

0

0

0

0

Total

0

0

0

0

0

0

0

0

0

0

Requests with Privy Council Office

Number of Days

Fewer Than 100 Pages Processed

100‒500 Pages Processed

501-1000

Pages Processed

1001-5000

Pages Processed

More Than 5000 Pages Processed

Number of Requests

PagesDisclosed

Number of Requests

PagesDisclosed

Number of Requests

PagesDisclosed

Number of Requests

PagesDisclosed

Number of Requests

PagesDisclosed

1 to 15

0

0

0

0

0

0

0

0

0

0

16 to 30

0

0

0

0

0

0

0

0

0

0

31 to 60

0

0

0

0

0

0

0

0

0

0

61 to 120

0

0

0

0

0

0

0

0

0

0

121 to 180

0

0

0

0

0

0

0

0

0

0

181 to 365

0

0

0

0

0

0

0

0

0

0

More than 365

0

0

0

0

0

0

0

0

0

0

Total

0

0

0

0

0

0

0

0

0

0

 

Section 9: Investigations and Reports of finding

Investigations

Section 32 Notice of intention to investigate

Subsection 30(5) Ceased to investigate

Section 35 Formal Representations

0

0

0

Investigations and Reports of finding

Section 37(1) Initial Reports

Section 37(2) Final Reports

Received

Containing recommendations issued by the Information Commissioner

Containing orders issued by the Information Commissioner

Received

Containing recommendations issued by the Information Commissioner

Containing orders issued by the Information Commissioner

0

0

0

0

0

0

Section 10: Court Action

Court actions on complaints

Section 41

Complainant (1)

Institution (2)

Third Party (3)

PrivacyCommissioner(4)

Total

0

0

0

0

0

Court actions on third party notifications under paragraph 28(1)(b)

0

Section 44 - under paragraph 28(1)(b)

Section 11: Resources Related to the Access to Information Act

Allocated Costs

Expenditures

Amount

Salaries

$28,102

Overtime

$0

Goods and Services

$0

• Professional services contracts

$0

 

• Other

$0

Total

$28,102

 

Human Resources

Resources

Person Years Dedicated to Access to Information Activities

Full-time employees

0.160

Part-time and casual employees

0.000

Regional staff

0.000

Consultants and agency personnel

0.000

Students

0.000

Total

0.160

Note: Enter values to three decimal places.

 

Supplemental Statistical Report on the Access to Information Act and The Privacy Act


Name of institution: Ombudsman for the Department of National Defence and the Canadian Forces

Reporting period:

2021-04-01

to 2022-03-31

Section 1: Capacity to Receive Requests

Enter the number of weeks your institution was able to receive ATIP requests through the different channels.

 

Number of Weeks

Able to receive requests by mail

52

Able to receive requests by email

52

Able to receive requests through the digital request service

0

Section 2: Capacity to Process Records

Enter the number of weeks your institution was able to process paper records in

different classification levels.

 

No Capacity

Partial Capacity

Full Capacity

Total

UnclassifiedPaper Records

0

0

52

52

Protected B Paper Records

0

0

52

52

Secret and Top Secret Paper Records

0

0

52

52

Enter the number of weeks your institution was able to process electronic records in

different classification levels.

 

No Capacity

Partial Capacity

Full Capacity

Total

UnclassifiedElectronic Records

0

0

52

52

Protected B Electronic Records

0

0

52

52

Secret and Top Secret Electronic Records

52

0

0

52

Section 3: Open Requests and Complaints Under the Access to Information Act

Fiscal Year Open Requests Were Received

Open Requests that are Within Legislated Timelines as of

March 31, 2022

Open Requests that are Beyond Legislated Timelines as of

March 31, 2022

Total

Received in 2021-2022

0

0

0

Received in 2020-2021

0

0

0

Received in 2019-2020

0

0

0

Received in 2018-2019

0

0

0

Received in 2017-2018

0

0

0

Received in 2016-2017

0

0

0

Received in 2015-2016 or

earlier

0

0

0

Total

0

0

0

Enter the number of open requests that are outstanding from previous reporting

Enter the number of open complaints with the Information Commissioner of Canada that are outstanding from previous reporting periods.

Fiscal Year Open Complaints Were Received by Institution

Number of Open Complaints

Received in 2021-2022

0

Received in 2020-2021

0

Received in 2019-2020

0

Received in 2018-2019

0

Received in 2017-2018

0

Received in 2016-2017

0

Received in 2015-2016 or

0

earlier

 

Total

0

Section 4: Open Requests and Complaints Under the Privacy Act

Fiscal Year Open Requests Were Received

Open Requests that are Within Legislated Timelines as of

March 31, 2022

Open Requests that are Beyond Legislated Timelines as of

March 31, 2022

Total

Received in 2021-2022

0

0

0

Received in 2020-2021

0

0

0

Received in 2019-2020

0

0

0

Received in 2018-2019

0

0

0

Received in 2017-2018

0

0

0

Received in 2016-2017

0

0

0

Received in 2015-2016 or

earlier

0

0

0

Total

0

0

0

Open requests that are outstanding from previous reporting

Open complaints with the Privacy Commissioner of Canada that are from previous reporting periods.

Fiscal Year Open Complaints Were Received by Institution

Number of Open Complaints

Received in 2021-2022

0

Received in 2020-2021

0

Received in 2019-2020

0

Received in 2018-2019

0

Received in 2017-2018

0

Received in 2016-2017

0

   

Received in 2015-2016 or

earlier

0

Total

0

Section 5: Social Insurance Number (SIN)

No

Did your institution receive authority for a new collection or new consistent use of the SIN in 2021-2022?

Page details

2023-07-05