National Defence and Canadian Armed Forces Ombudsman
We work to ensure the Department of National Defence (DND) and the Canadian Armed Forces (CAF) are fair in treating serving and former CAF members, DND employees, Cadets, family members, and other constituents. We seek to protect their access to the programs, services, and resources that can contribute to their well-being. In addition, we study and recommend ways to make these programs better.
We are independent of the military chain of command and civilian management. If you are a member of the Defence community and you feel the DND or the CAF has treated you unfairly or if you have any questions, we are ready to help.
- Contact us
- We are ready to help.
- Call us toll-free at
- Secure online complaint form
- Live chat
- Online booking tool
- General Inquiries
- Telephone: 613-992-0787
- Facsimile: 1-877-471-4447
- Email: firstname.lastname@example.org
- Mailing address
Office of the Ombudsman
100 Metcalfe Street, 12th Floor
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