Educational information
We publish educational information that helps you navigate a complex department. We are always adding more resources as they are developed. If you can't find the information specific to your issue or constituent group, contact us for assistance.
Canadian Armed Forces members
Information for current and former members of the Regular Force and Reserve Force (Primary Reserve, Canadian Rangers, Cadet Organizations Administration and Training Service, and Supplementary Reserve), and their families.
Cadets and Junior Canadian Rangers
Information for current and former Cadets and Canadian Junior Rangers and their families.
Civilian employees
Information for current and former civilian employees of the Department of National Defence and their families.
Military families
Information for military families and dependants.
Videos
Videos about our office and specific issues.
Sample Cases
Examples of what you can expect when you contact our office to submit a complaint or ask a question.
- Contact us
- We are ready to help.
- Call us toll-free at
1-888-828-3626 - Secure complaint form
- Live chat
- Online booking tool
- General Inquiries
- Telephone: 613-992-0787
- Facsimile: 1-877-471-4447
- Email: ombudsman@forces.gc.ca
- Mailing address
Office of the Ombudsman
100 Metcalfe Street, 12th Floor
Ottawa, Ontario
K1P 5M1
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