2023-2024 Annual Report to Parliament: The Administration of the Privacy Act

1. Introduction

The purpose of the Privacy Act is to extend to individuals the right of access to information about themselves held by the government, subject to specific and limited exemptions. It protects individuals’ privacy by preventing others from having access to their personal information and by affording individuals substantial control over how their personal information is collected, used, and disclosed.

1.1 Background

Section 72 of the Privacy Act requires that the head of every government institution prepare and submit to Parliament an annual report on the administration of the Act within the institution. This is the twenty second annual report to Parliament on performance with respect to administration of the Act by the Office of the Ombudsman for the Department of National Defence and the Canadian Armed Forces (the Office or the Office of the Ombudsman).

The Office of the Ombudsman is committed to openness and transparency about its administration and functioning. The Office endeavours to ensure that information about its work is widely disseminated and easily available. For example, the Ombudsman’s annual reports, special reports and press releases are posted on the Office’s website as soon as they are released. The website also contains case studies and statistics on the Office’s caseload, and educational material on subjects of interest to our constituents.

Critical to the resolution of complaint files and investigations is the confidentiality of the information provided by the constituents who come forward. Therefore, before any case study or report is released, identifying information is removed to ensure the protection of personal information and confidentiality of our communications.

The Office of the Ombudsman proactively posts to its website correspondence between the Ombudsman and senior officials on matters of interest to our constituency. This initiative is in keeping with the Ombudsman’s goal of promoting transparency and with the Open Government initiative. In accordance with the Directive on Open Government, correspondence is reviewed prior to release to ensure it does not contain any information raising concerns about privacy, confidentiality or security. The Access to Information and Privacy Unit conducts the review of correspondence prior to release. Correspondence can be found on the Ombudsman website in the Letters and Statements section; at https://www.canada.ca/en/ombudsman-national-defence-forces/reports-news-statistics/ombudsman-letters.html

1.2 Mandate of the Office of the Ombudsman for the Department of National Defence and the Canadian Armed Forces

The first Ombudsman for the Department of National Defence and the Canadian Armed Forces was appointed in June 1998 by Governor in Council (Federal Cabinet). The creation of an Ombudsman institution was part of a wide range of initiatives brought forth by the Government of Canada to enhance the overall fairness and effectiveness of the military justice system, enhance the transparency of internal review mechanisms, streamline the Canadian Armed Forces grievance process, and promote greater openness, accountability and transparency within the Department of National Defence and the Canadian Armed Forces.

The duties and functions of the Ombudsman are set out in the Ministerial Directives Respecting the Ombudsman for the Department of National Defence and the Canadian Forces: https://www.canada.ca/en/department-national-defence/corporate/policies-standards/defence-administrative-orders-directives/5000-series/5047/5047-1-office-of-the-ombudsman.html.

The Ministerial Directives confirm that the Ombudsman and the Office operate outside the military chain of command as well as outside the civilian management of the Department of National Defence. The Ombudsman reports directly to, and is accountable only to, the Minister of National Defence, who is responsible for the management and direction of the Canadian Armed Forces and of all matters relating to National Defence. However, the Ombudsman operates at arm’s length from the Minister, preserving the Ombudsman’s independence from the executive function.

The Ministerial Directives governing the Office provide that the Ombudsman is to act on the Minister’s behalf, as a neutral and objective sounding board, mediator, investigator, and reporter on matters related to the Department of National Defence and the Canadian Armed Forces. The Ombudsman also acts as a direct source of information, referral, and education to assist individuals in accessing existing internal channels of assistance and redress. The overall goal of the Office of the Ombudsman is to contribute to substantial and long-lasting improvements to the welfare of the Defence community.

Under the Ministerial Directives, the Ombudsman is required to issue an annual report to the Minister of National Defence on the operations of the office. The Ministerial Directives further provide that the Ombudsman may publish reports concerning any investigation if the Ombudsman considers that it is in the public interest to do so.

2. Structure of the Access to Information and Privacy Unit

The ATIP unit for the Office of the Ombudsman is part of the Legal Services Directorate and is managed by the institution’s Access to Information and Privacy Coordinator. Pursuant to section 73 of the Privacy Act, the Minister of National Defence designated the Office’s ATIP Coordinator to exercise all powers and perform the duties and functions of the Minister under the Act as it concerns the Office of the Ombudsman. This arrangement reflects the Office’s independent, arm’s length relationship with the Department of National Defence and Canadian Armed Forces. A copy of the delegation order appears in Appendix A to this report.

A major challenge to the application of the ATIP legislation lies in the Ministerial Directives that establish the Office of the Ombudsman. One of the main functions of the Office is to conduct confidential investigations, yet the records are not fully protected by having either the status of an investigative body under the regulation or having a specific provision protecting the Office’s investigative records. A further challenge is caused by the fact that some of the information that is required by this Office to conduct its investigations is held by other parts of the Defence community that are designated as investigative bodies or who claim exemptions under the ATIP legislation. Because of the interplay of the Office’s mandate and the ATIP legislation, legal guidance is often called upon to find the balance between the application of the mandate and compliance with the ATIP legislation, whether it be protection of personal information or access to information.

2.1 Activities

The ATIP Unit is responsible for the following activities:

The ATIP unit has one ATIP Officer who administers the processing of ATIP files, among other duties. The ATIP Unit also engages a consultant, on an as-needed basis, to assist with processing of requests. The Office of the Ombudsman is not party to any service agreements under section 73.1 of the Privacy Act.

3. Delegation Order

DESIGNATION ORDER

Access to Information Act and Privacy Act

The Minister of National Defence, pursuant to section 95(1) of the Access to Information Act and section 73(1) of the Privacy Act, hereby designates the person holding the position of Access to Information and Privacy Coordinator for Office of the Ombudsman for the Department of National Defence and the Canadian Forces, or the person acting in that position, to exercise all powers and perform the duties and functions of the Minister of National Defence under these acts, concerning the Office of the Ombudsman for the Department of National Defence and the Canadian Forces.

This designation replaces all previous designation orders.

Date:

AUG 07 2019

 

The Hon. Harjit S. Sajjan, PC, OMM, MSM,

CD, MP

Minister of National Defence

 

4. Performance

Annex 1 provides a statistical summary of the requests received and/or finalized during this reporting period (2023-24). We received a small number of requests (4), and responded to all (100%) of them within the initial 30-day timeline provided in the Privacy Act. A total of 439 pages were reviewed to respond to the requests, and no information was exempted from release. All (100%) of the requestors were provided with the documents in their entirety, and all (100%) in digital format.

The Office received no (0) consultations from other government institutions concerning the Privacy Act during this reporting period (2023-24).

During the current reporting period the ATIP Unit processed no informal requests for personal information.

The Office’s policy is to keep all parties informed of the progress of each case, and keep constituents informed of the status of their file.

During this reporting period, no complaints were filed with the Privacy Commissioner regarding the handling of requests under the Privacy Act, and no audits or investigations were conducted. There are no open complaints or audits with the Privacy Commissioner regarding the Office of the Ombudsman from other periods.

5. Training and Awareness

Those responsible for the delivery of the Ombudsman’s ATIP services regularly attend learning activities presented by the Treasury Board Secretariat, Information and Privacy Policy Division and other learning institutions.

ATIP staff attended (virtually) two (2) Treasury Board Secretariat coordinators and community meetings.

A presentation was delivered to all staff (approximately 60 employees) on rights and responsibilities related to access to information and privacy covering all mandatory training requirements under the Directive on Personal Information Requests and Correction of Personal Information.

New employees also get a briefing about their responsibilities under the access to information and privacy legislation during an onboarding session.

6. Policies, Guidelines, and Procedures

The Office of the Ombudsman has not implemented any new and/or revised

institution-specific policy, guideline or procedure during this reporting period.

7. Material Privacy Breaches

No material privacy breaches occurred or were reported to the Privacy Commissioner or the Treasury Board Secretariat over the reporting period.

8. Privacy Impact Assessments

During the reporting period, no Privacy Impact Assessments or Preliminary Privacy Impact Assessments were initiated, completed or forwarded to the Office of the Privacy Commissioner.

9. Disclosures under 8(2)(m) of the Privacy Act

Paragraph 8(2)(m) allows for the disclosure of personal information when the public interest clearly outweighs any invasion of privacy or when the disclosure would benefit the individual. There were no disclosures under paragraph 8(2)(m) during this reporting period.

10. Monitoring Compliance

The ATIP Unit uses a tracking spreadsheet to monitor processing times for requests for personal information. The ATIP Coordinator reports to the senior management committee as necessary for their situational awareness. The senior management committee includes the Ombudsman, Directors General and Directors.

Contracts, agreements and arrangements are reviewed by Legal Services to ensure compliance with institutional needs and legal requirements, including those related to the protection of personal information. This is done during the contracting process.

Annex 1: Statistical Report on the Access to Information Act

Statistical Report on the Privacy Act

Name of institution: Ombudsman for the Department of National Defence and Canadian Forces

Reporting period: 2023-04-01 to 2024-03-31

Section 1: Requests Under the Access to Information Act

1.1 Number of requests

 

Number of Requests

Received during reporting period

4

Outstanding from previous reporting periods

0

•  Outstanding from previous reporting period

0

 

•  Outstanding from more than one reporting period

0

Total

4

Closed during reporting period

4

Carried over to next reporting period

0

•  Carried over within legislated timeline

0

 

•  Carried over beyond legislated timeline

0

1.2 Channels of requests

Source

Number of Requests

Online

0

E-mail

4

Mail

0

In person

0

Phone

0

Fax

0

Total

4

Section 2: Informal Requests

2.1 Number of informal requests

 

Number of Requests

Received during reporting period

0

Outstanding from previous reporting periods

0

•  Outstanding from previous reporting period

 0

•  Outstanding from more than one reporting period

 0

Total

0

Closed during reporting period

0

Carried over to next reporting period

0

2.1 Channels of informal requests

Source

Number of Requests

Online

0

E-mail

0

Mail

0

In person

0

Phone

0

Fax

0

Total

0

2.2 Completion time of informal requests

Completion Time

 

1 to 15 Days

 

16 to 30 Days

 

31 to 60 Days

 

61 to 120

Days

 

121 to 180

Days

 

181 to 365

Days

 

More Than 365 Days

 

 

Total

0

0

0

0

0

0

0

0

2.4 Pages released informally

Less Than 100 Pages Released

100-500

Pages Released

501-1000

Pages Released

1001-5000

Pages Released

More Than 5000 Pages Released

 

Number of Requests

 

Pages Released

 

Number of Requests

 

Pages Released

 

Number of Requests

 

Pages Released

 

Number of Requests

 

Pages Released

 

Number of Requests

 

Pages Released

0

0

0

0

0

0

0

0

0

0

Section 3: Requests Closed During the Reporting Period

3.1 Disposition and completion time

 

 

Disposition of Requests

Completion Time

1 to 15 Days

16 to 30 Days

31 to 60

Days

61 to 120

Days

121 to 180

Days

181 to 365

Days

More Than

365 Days

Total

All disclosed

3

1

0

0

0

0

0

4

Disclosed in part

0

0

0

0

0

0

0

0

All exempted

0

0

0

0

0

0

0

0

All excluded

0

0

0

0

0

0

0

0

No records exist

0

0

0

0

0

0

0

0

Request transferred

0

0

0

0

0

0

0

0

Request abandoned

0

0

0

0

0

0

0

0

Neither confirmed nor denied

0

0

0

0

0

0

0

0

Declined to act with the approval of the

Information Commissioner

0

0

0

0

0

0

0

0

Total

3

1

0

0

0

0

0

4

3.2 Exemptions

Section

Number of
Requests

Section

Number of
Requests

Section

Number of
Requests

18(2)

0

22(1)(a)(i)

0

23(a)

0

19(1)(a)

0

22(1)(a)(ii)

0

23(b)

0

19(1)(b)

0

22(1)(a)(iii)

0

24(a)

0

19(1)(c)

0

22(1)(b)

0

24(b)

0

19(1)(d)

0

22(1)(c)

0

25

0

19(1)(e)

0

22(2)

0

26

0

19(1)(f)

0

22.1

0

27

0

20

0

22.2

0

27.1

0

21

0

22.3

0

28

0

 

22.4

0

 

3.3 Exclusions

Section

Number of
Requests

Section

Number of
Requests

Section

Number of
Requests

69(1)(a)

0

70(1)

0

70(1)(d)

0

69(1)(b)

0

70(1)(a)

0

70(1)(e)

0

69.1

0

70(1)(b)

0

70(1)(f)

0

 

70(1)(c)

0

70.1

0

3.4 Format of information released

 

Paper

Electronic

 

Other

E-record

Data set

Video

Audio

0

4

0

0

0

0

3.5 Complexity

3.5.1 Relevant pages processed and disclosed for paper and e-record formats

 

Number of Pages Processed

 

Number of Pages Disclosed

 

Number of Requests

439

439

4

3.5.2 Relevant pages processed per request disposition for paper and e-record formats by size of requests

 

 

 

 

Disposition

Less Than 100 Pages Processed

100-500

Pages Processed

501-1000

Pages Processed

1001-5000

Pages Processed

More Than 5000 Pages Processed

 

Number of Requests

 

Pages Processed

 

Number of Requests

 

Pages Processed

 

Number of Requests

 

Pages Processed

 

Number of Requests

 

Pages Processed

 

Number of Requests

 

Pages Processed

All disclosed

2

6

2

433

0

0

0

0

0

0

Disclosed in part

0

0

0

0

0

0

0

0

0

0

All exempted

0

0

0

0

0

0

0

0

0

0

All excluded

0

0

0

0

0

0

0

0

0

0

Request

abandoned

0

0

0

0

0

0

0

0

0

0

Neither confirmed nor denied

0

0

0

0

0

0

0

0

0

0

Declined to act with the approval of the Information Commissioner

 

0

 

0

 

0

 

0

 

0

 

0

 

0

 

0

 

0

 

0

Total

2

6

2

433

0

0

0

0

0

0

3.5.3 Relevant minutes processed and disclosed for audio formats

 

Number of Minutes Processed

 

Number of Minutes Disclosed

 

Number of Requests

0

0

0

 3.5.4 Relevant minutes processed per request disposition for audio formats by size of requests

 

 

 

Disposition

Less Than 60 Minutes

Processed

60 - 120 Minutes Processed

More than 120 Minutes

Processed

Number of Requests

 

Minutes Processed

Number of Requests

 

Minutes Processed

Number of Requests

Minutes Processed

All disclosed

0

0

0

0

0

0

Disclosed in part

0

0

0

0

0

0

All exempted

0

0

0

0

0

0

All excluded

0

0

0

0

0

0

Request

abandoned

0

0

0

0

0

0

Neither confirmed

nor denied

0

0

0

0

0

0

Declined to act with the approval of the Information Commissioner

 

0

 

0

 

0

 

0

 

0

 

0

Total

0

0

0

0

0

0

3.5.5 Relevant minutes processed and disclosed for video formats

 

Number of Minutes Processed

 

Number of Minutes Disclosed

 

Number of Requests

0

0

0

3.5.6 Relevant minutes processed per request disposition for video formats by size of requests

 

 

 

 

Disposition

Less Than 60 Minutes Processed

60 - 120 Minutes Processed

More than 120 Minutes Processed

Number of Requests

 

Minutes Processed

Number of Requests

 

Minutes Processed

Number of Requests

Minutes Processed

All disclosed

0

0

0

0

0

0

Disclosed in part

0

0

0

0

0

0

All exempted

0

0

0

0

0

0

All excluded

0

0

0

0

0

0

Request abandoned

0

0

0

0

0

0

Neither confirmed

nor denied

0

0

0

0

0

0

Declined to act with the approval of the Information Commissioner

 

0

 

0

 

0

 

0

 

0

 

0

Total

0

0

0

0

0

0

3.5.7 Other complexities

 

Disposition

Consultation Required

 

Legal Advice Sought

 

Other

 

Total

All disclosed

0

0

0

0

Disclosed in part

0

0

0

0

All exempted

0

0

0

0

All excluded

0

0

0

0

Request

abandoned

0

0

0

0

Neither confirmed

nor denied

0

0

0

0

Declined to act with the approval of the Information Commissioner

 

0

 

0

 

0

 

0

Total

0

0

0

0

3.6 Closed requests

3.6.1 Requests closed within legislated timelines

Number of requests closed within legislated timelines

4

 

Percentage of requests closed within legislated timelines (%)

100

3.7 Deemed refusals

3.7.1 Reasons for not meeting legislated timelines

 

 

Number of requests closed past the legislated timelines

Principal Reason

 

Interference with operations/ Workload

 

 

External Consultation

 

Internal Consultation

 

 

Other

0

0

0

0

0

3.7.2 Requests closed beyond legislated timelines (including any extension taken)

 

Number of days past legislated timelines

Number of requests past legislated timeline where no extension was taken

Number of requests past legislated timeline where an extension was taken

 

 

Total

1 to 15 days

0

0

0

16 to 30 days

0

0

0

31 to 60 days

0

0

0

61 to 120 days

0

0

0

121 to 180 days

0

0

0

181 to 365 days

0

0

0

More than 365 days

0

0

0

Total

0

0

0

3.8 Requests for translation

Translation Requests

Accepted

Refused

Total

English to French

0

0

0

French to English

0

0

0

Total

0

0

0

 

Section 4: Disclosures Under Subsections 8(2) and 8(5)

Paragraph 8(2)(e)

Paragraph 8(2)(m)

Subsection 8(5)

Total

0

0

0

0

 

Section 5: Requests for Correction of Personal Information and Notations

Disposition for Correction Requests Received

Number

Notations attached

0

Requests for correction accepted

0

Total

0

 

Section 6: Extensions

6.1 Reasons for extensions

 

15(a)(i) Interference with operations                                                         15 (a)(ii) Consultation

15(b)
Translation
purposes or conversion

Further review required to determine exemptions

Large volume of pages

Large volume of requests

Documents are difficult to obtain

Cabinet ConfidenceSection (Section 70)

External

Internal

Number of requests where an extension was taken

0

0

0

0

0

0

0

0

0

 

6.2 Length of extensions

 

15(a)(i) Interference with operations

15 (a)(ii) Consultation

15(b)
Translation purposes or conversion

Length of Extensions

Further review required to determine
exemptions

Large volume of pages

Large volume of requests

Documents are difficult to obtain

Cabinet
ConfidenceSection (Section 70)

External

Internal

1 to 15 days

0

0

0

0

0

0

0

0

16 to 30 days

0

0

0

0

0

0

0

0

31 days or greater

0

0

0

0

0

0

0

0

Total

0

0

0

0

0

0

0

0

Section 7: Consultations Received From Other Institutions and Organizations 

7.1 Consultations received from other Government of Canada institutions and other organizations

 

 

 

Consultations

 

 

Other Government of Canada Institutions

 

 

Number of Pages to Review

 

 

 

Other Organizations

 

 

Number of Pages to Review

Received during the reporting period

0

0

0

0

Outstanding from the previous reporting period

0

0

0

0

Total

0

0

0

0

Closed during the reporting period

0

0

0

0

Carried over within negotiated timelines

0

0

0

0

Carried over beyond negotiated timelines

0

0

0

0

7.2 Recommendations and completion time for consultations received from other Government of Canada institutions

 

 

 

 

Recommendation

Number of Days Required to Complete Consultation Requests

 

 

1 to 15 Days

 

 

16 to 30 Days

 

 

31 to 60 Days

 

 

61 to 120

Days

 

 

121 to 180 Days

 

 

181 to 365

Days

 

 

More Than 365 Days

 

 

Total

Disclose entirely

0

0

0

0

0

0

0

0

Disclose in part

0

0

0

0

0

0

0

0

Exempt entirely

0

0

0

0

0

0

0

0

Exclude entirely

0

0

0

0

0

0

0

0

Consult other institution

0

0

0

0

0

0

0

0

Other

0

0

0

0

0

0

0

0

Total

0

0

0

0

0

0

0

0

7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada

 

 

 

 

Recommendation

Number of Days Required to Complete Consultation Requests

 

 

1 to 15 Days

 

 

16 to 30 Days

 

 

31 to 60 Days

 

 

61 to 120

Days

 

 

121 to 180

Days

 

 

181 to 365

Days

 

 

More Than 365 Days

 

 

Total

Disclose entirely

0

0

0

0

0

0

0

0

Disclose in part

0

0

0

0

0

0

0

0

Exempt entirely

0

0

0

0

0

0

0

0

Exclude entirely

0

0

0

0

0

0

0

0

Consult other institution

0

0

0

0

0

0

0

0

Other

0

0

0

0

0

0

0

0

Total

0

0

0

0

0

0

0

0

Section 8: Completion Time of Consultations on Cabinet Confidences

8.1 Requests with Legal Services

 

 

 

Number of Days

Fewer Than 100 Pages Processed

100-500 Pages Processed

501-1000

Pages Processed

1001-5000

Pages Processed

More Than 5000 Pages Processed

Number of Requests

Pages Disclosed

Number of Requests

Pages Disclosed

Number of Requests

Pages Disclosed

Number of Requests

Pages Disclosed

Number of Requests

Pages Disclosed

1 to 15

0

0

0

0

0

0

0

0

0

0

16 to 30

0

0

0

0

0

0

0

0

0

0

31 to 60

0

0

0

0

0

0

0

0

0

0

61 to 120

0

0

0

0

0

0

0

0

0

0

121 to 180

0

0

0

0

0

0

0

0

0

0

181 to 365

0

0

0

0

0

0

0

0

0

0

More than 365

0

0

0

0

0

0

0

0

0

0

Total

0

0

0

0

0

0

0

0

0

0

8.2 Requests with Privy Council Office

 

 

 

Number of Days

Fewer Than 100 Pages Processed

100‒500 Pages Processed

501-1000

Pages Processed

1001-5000

Pages Processed

More Than 5000 Pages Processed

Number of Requests

Pages Disclosed

Number of Requests

Pages Disclosed

Number of Requests

Pages Disclosed

Number of Requests

Pages Disclosed

Number of Requests

Pages Disclosed

1 to 15

0

0

0

0

0

0

0

0

0

0

16 to 30

0

0

0

0

0

0

0

0

0

0

31 to 60

0

0

0

0

0

0

0

0

0

0

61 to 120

0

0

0

0

0

0

0

0

0

0

121 to 180

0

0

0

0

0

0

0

0

0

0

181 to 365

0

0

0

0

0

0

0

0

0

0

More than 365

0

0

0

0

0

0

0

0

0

0

Total

0

0

0

0

0

0

0

0

0

0

 

Section 9: Complaints and Investigations Notices Received

                 

Section 31

Section 33

Section 35

Court action

Total

0

0

0

0

0

 

Section 10: Privacy Impact Assessments (PIAs) and Personal Information Banks (PIBs)

10.1 Privacy Impact Assessments

Number of PIAs completed

0

Number of PIAs modified

0

 

10.2 Institution-specific and Central Personal Information Banks

Personal Information Banks

Active

Created

Terminated

Modified

Institution-specific

1

0

0

0

Central

43

0

0

0

Total

44

0

0

0

 

Section 11: Privacy Breaches

11.1 Material Privacy Breaches reported

Number of material privacy breaches reported to TBS

0

Number of material privacy breaches reported to OPC

0

11.2 Non-Material Privacy Breaches

Number of non-material privacy breaches

0

 

Section 12: Resources Related to the Privacy Act

12.1 Allocated Costs

Expenditures

Amount

Salaries

$19,734

Overtime

$0

Goods and Services

$0

• Professional services contracts

$0

 

• Other

$0

Total

$19,734

11.1 Human Resources

 

 

Resources

 

Person Years Dedicated to Access to Information Activities

Full-time employees

0.240

Part-time and casual employees

0.000

Regional staff

0.000

Consultants and agency personnel

0.000

Students

0.000

Total

0.240

Note: Enter values to three decimal places.

 

Supplemental Statistical Report on the Access to Information Act and The Privacy Act

 
Name of institution: Ombudsman for the Department of National Defence and the Canadian Forces

 

Reporting period:

2023-04-01 to 2024-03-31

 

Section 1: Open Requests and Complaints Under the Access to Information Act

1.1 Enter the number of open requests that are outstanding from previous reporting periods.

Fiscal Year Open Requests Were Received

Open Requests
that are Within Legislated Timelines as of March 31, 2024

Open Requests
that are Beyond Legislated Timelines as of March 31, 2024

Total

Received in 2023-24

0

0

0

Received in 2022-23

0

0

0

Received in 2021-22

0

0

0

Received in 2020-21

0

0

0

Received in 2019-20

0

0

0

Received in 2018-19

0

0

0

Received in 2017-18

0

0

0

Received in 2016-17

0

0

0

Received in 2015-16

0

0

0

Received in 2014-15 or
earlier

0

0

0

Total

0

0

0

 

1.2 Enter the number of open complaints with the Information Commissioner of Canada that a from previous reporting periods.

Fiscal Year Open Complaints Were Received by Institution

Number of Open Complaints

Received in 2023-24

0

Received in 2022-23

0

Received in 2021-22

0

Received in 2020-21

0

Received in 2019-20

0

Received in 2018-19

0

Received in 2017-18

0

Received in 2016-17

0

Received in 2015-16

0

Received in 2014-15 or
earlier

0

Total

0

 

Section 2: Open Requests and Complaints Under the Privacy Act

2.1 Enter the number of open requests that are outstanding from previous reporting periods.

Fiscal Year Open Requests Were Received

Open Requests that are Within Legislated Timelines as of
March 31, 2024

Open Requests that are Beyond Legislated Timelines as of
March 31, 2024

Total

Received in 2023-24

0

0

0

Received in 2022-23

0

0

0

Received in 2021-22

0

0

0

Received in 2020-21

0

0

0

Received in 2019-20

0

0

0

Received in 2018-19

0

0

0

Received in 2017-18

0

0

0

 

 

 

 

Received in 2016-17

0

0

0

Received in 2015-16

0

0

0

Received in 2014-15 or
earlier

0

0

0

Total

0

0

0

 

2.2 Enter the number of open complaints with the Privacy Commissioner of Canada that are outstanding from previous reporting periods.

 

Fiscal Year Open Complaints Were Received by Institution

Number of Open Complaints

       

Received in 2023-24

0

       

Received in 2022-23

0

       

Received in 2021-22

0

       

Received in 2020-21

0

       

Received in 2019-20

0

       

Received in 2018-19

0

       

Received in 2017-18

0

       

Received in 2016-17

0

       

Received in 2015-16

0

       

Received in 2014-15 or
earlier

0

       

Total

0

       

Section 3: Social Insurance Number

Has your institution begun a new collection or a new consistent use of the SIN in
2023-24?

No

 

Section 4: Universal Access under the Privacy Act

How many requests were received from foreign nationals outside of Canada in
2023-24?

0

 

Page details

2024-10-22