How to submit a request for investigation

Anyone can submit a request for investigation regarding irregularities in an appointment process or an allegation of improper political activities. For example, the Public Service Commission (PSC) has received requests from members of the public, federal public servants, human resources specialists, deputy heads, bargaining agents and anonymous sources. The PSC can also initiate investigations.

Exception

Only a person who is or has been a candidate in an election can submit an allegation under subsection 119(1) of the Public Service Employment Act (PSEA) regarding improper political activity of a deputy head.

Submitting a request for investigation

Select, fill out and submit the online request form that corresponds to your situation:

You may submit your form online, or send it by:

Mail:
Public Service Commission of Canada
Oversight and Investigations Sector / Investigations Directorate / Jurisdiction Division
22 Eddy Street
Gatineau, Quebec K1A 0M7

To learn more about the investigation process, view our flow chart.

Reception of the request

The Public Service Commission (PSC) analyzes the request to investigate in order to ensure the matter falls within its jurisdiction and, if so, determines whether there are sufficient grounds to warrant an investigation. A PSC jurisdiction officer may contact the requester to obtain additional information. Generally, once the review is complete, the requester will receive a letter outlining the decision to investigate or close the file. However, if the issue involves another individual’s personal information, the decision as to whether to investigate may not be shared with the requester.

The PSC strives to inform the requester of its decision to investigate or close the file within 40 calendar days. The complexity, possible delays in receiving additional information, and the volume of requests received at any given time can have an impact on the response time.

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