About the assessment

The Team Leader/Supervisor Remote Assessment is administered remotely by the Public Service Commission on behalf of hiring organizations. It was developed to support staffing during the COVID-19 pandemic.

Purpose

  • To assess the candidate’s team leader/supervisor abilities based on the Key Leadership Competency Profile as well as other competencies
  • To be used by managers to select candidates for team leader/supervisor positions

Assessment overview

Assessment tools

  • The assessment consists of a structured interview and 1 or 2 role-plays
  • The interview contains 1 behavioural question and 4 situational questions
    • The behavioural question asks candidates to respond using an example from the past
    • The situational questions present a hypothetical situation, and candidates are asked to respond to it
  • In the role-play, candidates interact with a member of the assessment board on issues related to a hypothetical situation
    • The first role-play is mandatory
    • The second role-play is optional and administered if the assessors decide it is relevant to the position being filled

Assessment process

  • The assessment is conducted through teleconferencing (phone meeting), and lasts between 150 minutes to 165 minutes in total
    • 40 minutes for a structured interview, in addition to 45 minutes to prepare
    • 10-minute break
    • 10 minutes to prepare for the mandatory role-play, or 15 minutes for both mandatory and optional role-plays
    • 10 minutes maximum each for the mandatory and optional role-plays

Competencies assessed

Create Vision and Strategy

Leaders define the future and chart a path forward. They are adept at understanding and communicating context, factoring in the economic, social and political environment. Intellectually agile, they leverage their deep and broad knowledge, build on diverse ideas and perspectives and create consensus around compelling visions. Leaders balance organizational and government-wide priorities and improve outcomes for Canada and Canadians.

Mobilize People

Leaders inspire and motivate the people they lead. They lead by example, setting goals for themselves that are more demanding than those that they set for others.

Uphold Integrity and Respect

Leaders exemplify ethical practices, professionalism and personal integrity. They create respectful and trusting work environments where sound advice is valued. They encourage the expression of diverse opinions and perspectives, while fostering collegiality. Leaders are self-aware and seek out opportunities for personal growth.

Collaborate with Partners and Stakeholders

Leaders are deliberate and resourceful about seeking the widest possible spectrum of perspectives. They demonstrate openness and flexibility to forge consensus and improve outcomes. They bring a whole-of-government perspective to their interactions. In negotiating solutions, they are open to alternatives and skillful at managing expectations. Leaders share recognition with their teams and partners.

Promote Innovation and Guide Change

Leaders have the courage and resilience to challenge convention. They create an environment that supports bold thinking, experimentation and intelligent risk taking. They use setbacks as a valuable source of insight and learning. Leaders take change in their stride, aligning and adjusting milestones and targets to maintain forward momentum.

Achieve Results

Leaders mobilize and manage resources to deliver on the priorities of the government, improve outcomes and add value. They consider context, risks and business intelligence to support high-quality and timely decisions. They anticipate, plan, monitor progress and adjust as needed. Leaders take personal responsibility for their actions and outcomes of their decisions.

Communication

Leaders present and discuss concepts and issues in a clear, concise, and effective manner.

Developing Others (Optional)

Leaders manage performance, provide constructive and respectful feedback to encourage and enable performance excellence.

Scoring

The board members assess candidates on the competencies. Ratings are made using a 5-point scale.

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