ProServices
About ProServices
ProServices is a mandatory method of supply for professional services valued below the Canada Korea Free Trade Agreement (CKFTA) threshold.
On this page
Types of services
ProServices has 15 streams covering 185 categories.
Stream(s):
- 1 to 7 mirror the task-based informatics professional services (TBIPS) method of supply and contain categories for informatics requirements
- 8 to 12 mirror the task and solutions professional services (TSPS) (task portion only) method of supply and contain categories for non-informatics requirements
- 13 includes categories for alternative dispute resolution services
- 14 includes health services but is not a mandatory stream
- 15 includes learning services but is not a mandatory stream
Tender notice
A ProServices tender notice, known as a request for supply arrangement (RFSA), is the main solicitation document. Bidders use the RFSA to determine if they can meet the evaluation criteria required to become pre-qualified in the method of supply.
Access the request for supply arrangement
ProServices method of supply (E60ZT-180024-C) tender notice is posted on CanadaBuys. This page contains the most up to date version of the RFSA document(s). The most recent version of the RFSA, inclusive of all amendments can be found in the bidding details section in the tender notice.
How to submit electronic bids
The tender notice on CanadaBuys also contains a step by step guide on how to submit your electronic bid through the Centralized Professional Services System (CPSS).
If you do not have a supplier account in
How this supply arrangement works
Learn how the ProServices supply arrangement works, including the rules, stages for suppliers and clients, and steps for awarding contracts.
Security clearance
Learn about changes to the Contract Security Program and how security clearance changes affect our methods of supply, and clarifies their impact on the way we do business.
Learn more about this method of supply
In this section
Difference between ProServices and the other methods of supply
While mirroring the same categories as TBIPS and TSPS, ProServices is the mandatory method of supply (MOS) for professional services for requirements valued below the CKFTA threshold. TBIPS and TSPS are the mandatory methods of supply for professional services requirements that are valued at or above the CKFTA.
Training required to use ProServices
The training required to use ProServices is the same harmonized online training package provided by the Centralized Professional Services System (CPSS). For more information, refer: Online training for federal department users.
About mandatory methods of supply
Explore the policy on the use of Standing offers and supply arrangements (CanadaBuys). Mandatory procurement instruments, such as standing offers (SO) and supply arrangements (SA), must be used by client departments acting on their own behalf, or by Public Works and Government Services Canada (PWGSC) handling a requisition, unless 1 of the following applies:
- The good or service available through the mandatory SO or SA does not meet justifiable operational requirements, including specifications or delivery dates
- The total value of the requirement (including taxes, amendments, etc.) exceeds the CKFTA threshold
- An existing contract is in place, which guarantees the work to another supplier
- The requirement is subject to contracting obligations under Comprehensive Land Claims Agreement(s) (CLCA), and no MOS/SA exists which addresses the contracting obligations of the applicable CLCA(s)
- The requirement will be set aside under the Procurement Strategy for Indigenous Business (PSIB), and no mandatory procurement instrument exists for PSIB set-asides
Mandatory streams and categories under ProServices
All streams and categories under ProServices are mandatory with the exception of stream 14 health related services and stream 15 learning services for government owned training.
Terms of the supply arrangement
Suppliers may not negotiate the terms and conditions of the SA as they have already agreed to these when being awarded a SA by PWGSC.
Exemptions from using the ProServices method of supply
Exemptions are granted on a case-by-case basis. Before requesting an exemption, please consult the checklist for requesting a ProServices exemption.
Request for supply arrangement: Quarterly refreshes
The RFSA solicitation for the ProServices quarterly refreshes (E60ZT-180024/C) are posted on CanadaBuys.
The closing date of the RFSA is 2028-07-04.
ProServices existing suppliers who currently hold an SA do not need to submit a bid unless they wish to offer additional information to their existing SA. Refer to the refresh/re-competition schedule for a list of events.