How to navigate MyGCPay
Learn more about MyGCPay, a secure web application for all federal government employees that offers a simple, centralized view of your pay and benefits information. The information provided in this video is general and intended for informational purposes only. Processes may be different if your department or agency is serviced by the Public Service Pay Centre or has its own compensation team. You’re encouraged to always verify the internal procedures of your department or agency. The rules and regulations of collective agreements as well as terms and conditions of employment will supersede the content of this video.
How to navigate MyGCPay—Transcript
Start of video
[Music plays]
(Text on screen: Public Services and Procurement Canada)
[HCM/PSPC opening animation.]
[Shot of a megaphone on a green background.]
(Text on screen: Have you heard about MyGCPay?)
Have you heard about MyGCPay?
[An image of a hand typing on a keyboard in front of a computer screen appears on screen.]
(Text on screen: Pay & Benefits, User-Friendly, Comprehensive View)
This easy-to-use platform allows government employees to better understand their pay and benefits and provides a comprehensive view with everything in one place.
[An image of a computer screen appears on screen displaying the MyGCPay landing page, zooming on the webpage.]
(Text on screen: Access MyGCPay on the Compensation Web Application by securely logging in with your MyKey and PRI.)
You can access MyGCPay on the Compensation Web Application by securely logging in with your MyKey and PRI.
[An arrow appears at the top of the page pointing at the tabs.]
[The MyGCPay page appears on the screen. An arrow indicates the Manager section as well as the pay rate and step.]
If you haven't yet, be sure to review the main dashboard which displays your contact information, your selected section 34 manager, as well as your current rate of pay and increment to ensure that these are accurate.
[A line and arrow appear around the tabs: Employment, Pay, Benefits, HR and Cases and Enquiries.]
You can also navigate the section tabs at the top of the menu for more in depth details regarding your pay and benefits.
[A yellow square surrounds the Benefits tab.]
[A yellow square surrounds the Cases and Enquiries tab.]
For example, you can find your plans certificate numbers under the "Benefits" tab or, status updates on your cases at the Pay Centre under the "Cases and enquiries" tab.
[An image of bouncing question mark.]
(Text on screen: Questions about MyGCPay? Call the Client Contact Centre at: 1-855-686-4729 or submit a My pay enquiry form)
If you have questions about the information displayed in MyGCPay you can contact the Client Contact Centre by phone or by submitting a “My Pay Enquiry” form.
[Text bubble appears on screen.]
(Text: This video provides general information and may not apply if your department is serviced by the Pay Centre or has its own compensation team. Always check your department’s internal procedures, as official rules and agreements take precedence over this video’s content.)
This video provides general information and may not apply if your department is serviced by the Pay Centre or has its own compensation team. Always check your department’s internal procedures, as official rules and agreements take precedence over this video’s content.
[Text bubble appears on screen.]
(Text on screen: Thanks to our colleagues at Fisheries and Oceans Canada for the use of this video!)
Thanks to our colleagues at Fisheries and Oceans Canada for the use of this video!
(Text on screen: Check us out, Facebook, /GCEmployeePayBenefits – Web, Client Contact Centre – Canada.ca)
(Text on screen: ISBN 978-0-660-73333-3, Catalogue P4-148/2024E-MP4)
(Music stops)
(Public Services and Procurement Canada signature)
(Canada Wordmark)
End of video