Roles and responsibilities in workforce adjustment

Learn about the key responsibilities of parties involved in managing Workforce Adjustment (WFA) in organizations that the Pay Centre serves.

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Employees and human resources

Learn more about your roles and responsibilities by visiting Workforce adjustment in the core public administration.

Finance branch

The finance branch of your department must approve the section 33 transaction in Phoenix to authorize the release of pay.

It must also pay for costs related to employees who experience a workforce adjustment. These costs include travel, relocation, retraining or other fees.

Trusted source

A trusted source is someone who confirms that those with signing authority have approved payments under section 34.

When an employee goes through a workforce adjustment, the trusted source checks form signatures before sending them to the Pay Centre for processing. This includes:

Pay Centre

The Pay Centre, as needed, will:

The Pay Centre must also know of debts the employee owes to the Crown.

The Pay Centre will close the employee’s pay account once:

Closing the account involves paying any remaining salary, severance or unused leave. Service standards for Pay Centre requests are usually 25 working days.

Pension Centre

The Pension Centre will process approved pension reduction waiver request (2429) (accessible only on the Government of Canada network) forms.

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2025-12-18