Analysis of trends in spending and human resources

Actual expenditures 

See chart below
CRA Spending Trend (dollars) Footnote 1
  Actual  Footnote 2 Planned
  2014-2015 2015-16 2016-17 2017-18 2018-19 2019-20
Statutory 817,112,935 1,034,149,642 936,635,156 930,152,344 918,896,981 917,376,246
Voted 3,243,721,055 3,112,837,652 3,453,312,607 3,232,747,230 3,263,405,518 3,259,978,243
Total 4,060,833,990 4,146,987,294 4,389,947,763 4,162,899,574 4,182,302,499 4,177,354,489

The actual spending for fiscal year 2016-2017 reflects a significant increase as a result of retroactive payments associated with collective bargaining increases for employees represented by the Public Service Alliance of Canada bargaining unit.

Over the period 2014-2015 to 2019-2020, the CRA's expenditures/appropriations show an increase primarily as a result of funding received to implement and administer various measures announced in the federal budgets, transfers from Public Services and Procurement Canada for accommodation and real property services, wage settlements, as well as increases in the CRA's Statutory Authorities for children's special allowance payments. These increases have been partially offset by known or planned reductions in funding for the upgrade of the individual income tax processing system and the administration of the Softwood Lumber Agreement, 2006, as well as other miscellaneous items such as decreases in Government advertising programs, the transfer of CRA training programs to the Canada School of Public Service, and changes in employee benefit plan rates. 

Budgetary performance summary for programs and internal services (dollars) Footnote 3
Programs and Internal Services (Program Alignment Architecture) 2014-15 Actual 2015-16 Actual 2016-17
Main Estimates
2016-17
Total authorities Footnote 4  
2016-17 Planned Footnote 5 2016-17 Actual Footnote 6 2017-18 Planned Footnote 7 2018-19 Planned Footnote 7 Programs and Internal Services (Departmental Results Framework)
Taxpayer and business assistance Footnote 8 292,809,925 418,438,658 412,286,804 355,845,141 412,286,804  346,045,382 2,737,078,407 2,748,402,606 Tax Footnote 8 , Footnote 9
Assessment of returns and payment processing  Footnote 9 640,377,518 606,377,627 503,182,149 559,488,174 503,182,149 546,965,711
Reporting compliance 1,108,667,741 1,076,656,765 1,067,140,214 1,143,527,102 1,067,140,214 1,101,009,935
Collections, compliance, and verification 519,837,234 495,342,255 632,051,666 746,728,836 632,051,666 725,125,359
Appeals  204,406,362 181,214,477 185,568,739 211,148,563 185,568,739 200,449,698
Benefit programs Footnote 10 351,409,527 449,400,252 434,832,503 482,883,861 434,832,503 475,216,775 487,819,400 498,060,088 Benefits Footnote 10
Taxpayers' ombudsman 2,614,097 2,047,159 3,235,854 3,135,391 3,235,854 2,894,786 3,183,760 3,203,422 Taxpayers' Ombudsman
Subtotal  3,120,122,404 3,229,477,193 3,238,297,929 3,502,757,068 3,238,297,929 3,397,707,646 3,228,081,567 3,249,666,116  Subtotal
Internal services  940,711,586 917,510,101 847,420,254 1,119,312,641 847,420,254 992,240,117 934,818,007 932,636,383 Internal Services
Total 4,060,833,990 4,146,987,294 4,085,718,183 4,622,069,709 4,085,718,183 4,389,947,763 4,162,899,574 4,182,302,499 Total
Less: Respendable Non-Tax Revenue under Section 60 of the Canada Revenue Agency Act (166,085,289) (169,032,577) (166,604,106) (163,733,679) (166,604,106) (163,733,679) (165,720,262)  (147,517,192) Less: Respendable Non-Tax Revenue under Section 60 of the Canada Revenue Agency Act
Plus: Cost of services received without charge 457,024,404 463,246,580 N/A N/A 452,470,955 512,443,686 466,944,402 467,291,590 Plus: Cost of services received without charge
Net Cost 4,351,773,105 4,441,201,297 N/A N/A 4,371,585,032 4,738,657,770  4,464,123,714 4,502,076,897 Net Cost

Actual spending in the 2016-2017 fiscal year includes a significant increase as a result of new funding for measures announced in the 2016 Federal Budget as well as retroactive payments associated with collective bargaining increases for employees represented by the Public Service Alliance of Canada bargaining unit.

Over the planning period (from $4.163 billion in 2017-2018 to $4.182 billion in 2018-2019), the CRA's appropriations show an increase primarily as a result of funding received to implement and administer various measures announced in the federal budgets, adjustments for accommodation and real property services, as well as increases in the CRA's statutory authorities for children's special allowance payments. These increases have been partially offset by decreases in spending of revenues received through the conduct of the CRA's operations for initiatives administered on behalf of the Canada Border Services Agency and the Province of Ontario, as well as reductions in funding for the upgrade of the individual income tax processing system.

Actual human resources

Human resources summary for programs and internal services (full time equivalents)
Programs and Internal Services
(Program Alignment Architecture)
2014-15 Actual 2015-16 Actual 2016-17 Planned 2016-17 Actual 2017-18 Planned Footnote 11 2018-19 Planned Footnote 11 Programs and Internal Services
(Departmental Results Framework)
Taxpayer and business assistance Footnote 12 3,948 3,924 3,665 4,160 30,104 29,934 Tax
Assessment of returns and payment processing Footnote 12 6,209 5,967 4,519 4,330
Reporting compliance 9,790 9,766 9,663 9,632
Collections, compliance, and verification Footnote 12 7,705 7,653 9,461 9,659
Appeals Footnote 12 1,868 1,671 1,646 1,748
Benefit programs Footnote 12 1,253 1,287 1,545 1,299 1,592 1,586 Benefits
Taxpayers' ombudsman 23 21 31 25 31 31 Taxpayers' Ombudsman
Subtotal 30,796 30,289 30,530 30,853 31,727 31,551 Subtotal
Internal services Footnote 12 7,765 7,688 7,348 7,875 7,665 7,444 Internal Services
Total  38,561 37,977 37,878 38,728 39,392 38,995 Total

The increase of actual FTEs in 2016-2017 over planned is primarily attributable to the implementation and administration of various measures announced in the 2016 Federal Budget.

The reduction in FTEs over the planning period (from 39,392 in 2017-2018 to 38,995 in 2018-2019) is primarily attributable to decreases in spending of revenues received through the conduct of the CRA's operations for initiatives administered on behalf of the Canada Border Services Agency and the Province of Ontario as well as reductions in FTEs associated with planned investment projects.These decreases have been partially offset by an increase in FTEs associated with various measures announced in the federal budgets.

Expenditure by votes

For information on the CRA's organizational voted and statutory expenditures, consult the Public Accounts of Canada 2017x.

Alignment of spending with the whole-of-government framework

Alignment of 2016-17 actual spending with the whole-of-government framework (dollars)
Program Spending area Government of Canada activity 2016-17 actual spending
Taxpayer and business assistance  Government affairs  Transparency and accountability 346,045,382
Assessment of returns and payment processing  Government affairs Government operations  546,965,711
Benefit programs  Economic affairs Employment and income security  475,216,775
Reporting compliance  Government affairs Government operations  1,101,009,935
Collections, compliance, and verification  Government affairs Government operations  725,125,359
Appeals  Government affairs Transparency and accountability 200,449,698
Taxpayers' ombudsman  Government affairs Transparency and accountability 2,894,786
Total spending by spending area (dollars)
Spending area Total planned spending Total actual spending
Economic affairs 434,832,503 475,216,775
Social affairs
International affairs 
Government affairs  2,803,465,426  2,922,490,871
Authorities approved after Main Estimates (dollars)
2016-17 Main Estimates 4,085,718,183
Planned Spending (as reported in the 2016-17 Report on Plans and Priorities) 4,085,718,183
Carry-forward from 2015-2016 277,426,056
Funding for the implementation and administration of various measures announced in the 2016 Federal Budget 144,756,834
Collective bargaining increases 98,362,002
Severance payments, parental benefits, and vacation credits 65,581,901
Funding for the administration of the goods and services tax 30,000,000
Transfer from Public Services and Procurement Canada as a result of a reduction in accommodation requirements 10,200,000
Funding for the implementation and administration of various measures announced in the 2015 Federal Budget 7,541,870
Government advertising programs 1,800,000
Adjustment to the statutory forecast for disbursements to the provinces under the Softwood Lumber Products Export Charge Act, 2006 (125,600,000)
Year-end adjustments to statutory authorities:  
  • increase in payments under the Children's Special Allowance Act for eligible children in the care of agencies and foster parents
30,659,267
  • court awards
530,013
  • contribution to employee benefit plans
306,044
  • Crown assets disposals
160,629
  • decrease in the spending of revenues received through the conduct of the CRA's operations
(2,870,427)
  • decrease in disbursements to provinces under the Softwood Lumber Products Export Charge Act, 2006
(2,509,802)
  • other minor adjustments
7,139 
Total authorities at year-end 4,622,069,709

Financial statements highlights 

Condensed statement of operations (unaudited) for the year ended
Financial information 2016-17
planned results
2016-17
actual
2015-16
actual
Difference
(2016-17 actual minus
2016-17 planned)
Difference
(2016-17 actual minus
2015-16 actual)
Total expenses 4,605,593,000 4,918,113,681 4,539,293,649 312,520,681 378,820,032
Total non-tax revenues  473,097,000 533,965,158 489,925,033 60,868,158 44,040,125
Net cost of operations before government funding and transfers 4,132,496,000 4,384,148,523 4,049,368,616 251,652,523 334,779,907

The CRA's 2016-17 net cost of operations before government funding and transfers amounted to $4,384.1 million, an increase of $334.8 million from the $4,049.4 million net cost of operations before government funding and transfers in 2015-16.

Personnel expenses (salaries, other allowances and benefits) represent 75% of total expenses and are the CRA's primary costs. The remaining 25% of expenses are comprised of other costs such as information technology (IT) and accommodation expenses.

Personnel costs have increased by $299.7 million or 9% in 2016-17. The CRA has slightly increased its workforce in order to implement the new initiatives announced in Budget 2016, which partly explains the increase in personnel costs. Additionally, the approval of the PSAC collective agreement in October 2016 contributed to the increase with an additional one-time vacation week, a signing bonus and retroactive salary payments that were issued to the represented employees. Increases in salary expenses impacted in turn the cost of health and dental employee benefits, that cost being also subjected to a greater insurance contribution rate in 2016-17.

Non-personnel expenses have increased by $79.2 million or 7% in 2016-17. This variance mainly results from an increase in fit-up cost as part of the workplace renewal strategy ($40.4 million) as well as an increase in IT services provided by Shared Services Canada (SSC)($24.3 million).

Non-tax revenues increased by $44.0 million from the prior year, which is mostly attributable to the invoicing of the retroactive salary payments applicable to the administration of the Canada Pension Plan and the Employment Insurance Act.

Condensed statement of financial position (unaudited) as at March 31, 2017 (dollars)
Financial information 2016-17 2015-16 Difference
(2016-17 minus 2015-16)
Total net liabilities 1,479,204,021 1,463,915,583 15,288,438
Total net financial assets  329,741,215 276,524,222 53,216,993
CRA net debt  1,149,462,806 1,187,391,561 (37,928,755)
Total non-financial assets  411,843,222 414,775,828 (2,932,606)
CRA net financial position 
737,619,584 772,615,733 (34,996,149)

Liabilities have increased by $15.3 million in 2016-17. This was attributable in part to an increase in vacation liability due to the new one-time vacation leave introduced in the agreement reached with the PSAC ratified in October 2016. Also attributable to the increase are the provisions for salary increases for expired collective agreements and an increase in accounts payable at year-end for IT services rendered by SSC. This was offset in part, by a decrease in employee severance benefits explained by the termination of the accumulation of accrued severance benefits for the employees under the new PSAC collective agreement.

The increase in financial assets is correlated to specific increases in liabilities, as an account receivable is created for liabilities that are not settled at year-end, but for which appropriations were used. This account receivable, the Due from the Consolidated Revenue Fund (CRF), represents the net amount of cash that the CRA is entitled to draw from the CRF that is administered by the Receiver General for Canada without using further appropriations to discharge its liabilities. It increased by $42.5 million in 2016-17. Salary advances and overpayments arising from the transition to the Phoenix pay system also contributed to the increase in financial assets.

Page details

Date modified: