2016-17 Departmental Results Report

ERRATUM 

“Subsequent to tabling in Parliament and online publication of the 2016-2017 Departmental Results Report, two errors were corrected in the Results section for the Taxpayer and business assistance program:

In the Telephone programs results table, the amount of “Number of calls abandoned in the agent queue” should read 258,534, instead of 255,776. As well, the “Number of calls that received a busy signal” should read 14,947,677, instead of 16,467,355.

These errors have been corrected in both the PDF and HTML online versions of the 2016-2017 Departmental Results Report.” 

“Subsequent to tabling in Parliament and online publication of the 2016-2017 Departmental Results Report, an error was corrected in the Key Results of the Benefit Programs section.

  • The number of files reviewed should read 341,605 instead of 172,703.

This error has been corrected in both the PDF and HTML of the 2016-2017 Departmental Results Report.”

For copyright information, please visit the CRA website at www.cra.gc.ca/cpyrght-eng.htmli

ISSN: 2560-9130

Rv1-32E-PDF

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