Important issues

This section provides briefing notes on important, current issues for the CRA.

Issues

• Pandemic response benefits
• Tax evasion and aggressive non-compliance
• Collections 2020-2022
• Managing call volumes – Investments in contact centres
• Global tax on large multinationals
• Single tax return for Quebec
• Cyber and account security
• Charitable sector
• Upcoming workplace and workforce changes
• ePayroll
• Employment equity, diversity, inclusion, and anti-racism at the Canada Revenue Agency
• Outstanding legislation