An Overview of CCRA Operations
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Before outlining the context for the CCRA's new directions and the corporate objectives we will pursue, the following overview of the new agency structure provides some background information. We have a new Board of Management to guide our organization in meeting our goals and corporate objectives. It consists of 15 federally appointed members, 11 of whom are chosen by the Governor in Council from lists of nominees submitted by the provinces and territories. These individuals come from the private and voluntary sectors, representing the taxpayers, charitable organizations, importers and exporters, and businesses, small and large, that we serve. They bring the priorities and concerns of Canadians directly into the management of the CCRA.
The following diagram displays the Board of Management within the organization structure of the CCRA.
Business Overview
Historically, Revenue Canada identified six business lines: assistance to clients and assessment of returns; verification and enforcement; revenue collections; appeals; customs and trade administration; and administration and information technology. Discussions are underway with Treasury Board to finalize a Planning, Reporting, and Accountability Structure (PRAS) for the CCRA.
To provide a basic picture of day-to-day operations, the following table provides an overview of the CCRA's key activities, challenges, and performance targets for 2000-2001.
CCRA business overview
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Revenue and Benefit Services |
Customs and Trade Services |
Corporate Services |
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