Do you paper file your taxes? Here’s how to get an income tax and benefit package

Starting in January 2018, those who filed tax and benefit returns on paper last year will automatically receive the 2017 Income Tax and Benefit Guide and forms book in the mail from the Canada Revenue Agency (CRA). With this service enhancement, paper filers should have everything they need to file their 2017 income tax and benefit return without the inconvenience of having to find a printed tax and benefit package at a bank or post office.

Those who need to file on paper and haven’t received a guide and forms book from the CRA by February 26, 2018, can order what they need by going to The most you can order is nine packages. This order limit ensures all Canadians will have access to what they need this tax season.

When ordering a tax and benefit package, individuals should allow up to 10 business days for delivery so they don’t miss the filing deadline. For most individuals, the filing deadline is April 30, 2018.

For those who don’t want to wait or need more than nine packages, starting January 8, 2018, they can access and print the forms and guide directly from

In the future, paper filers will only get tax packages directly from the CRA. However, to ease the transition to this new service, a limited quantity of tax packages will still be available in both official languages at Canada Post, Service Canada and most Caisse populaire Desjardins outlets starting February 26. Canadians will also find information to order these products by phone or online in the language of their choice in case packages are no longer available.

This is all part of the CRA’s commitment to making it easier for Canadians to do their taxes, no matter how they choose to file. This is good news for paper filers, particularly those with mobility challenges or living far from a bank or post office, because they no longer have to deal with the inconvenience of finding their own tax and benefit packages.


You may not have to file on paper. To file online, visit the CRA’s Get ready webpage for tax tips, a guide on how to file, and information on certified tax software, including some that is free.


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