Filing an income tax and benefit return on paper

What you need to know

To serve Canadians better, this year, the Canada Revenue Agency (CRA) will mail its 2017 Income tax and benefit package to individuals who filed returns on paper last year. The mailed package should arrive by February 26, 2018.

The package will include:

  • two copies of each of the T1 federal forms and schedules
  • two copies of each of the provincial forms and schedules (not applicable for Quebec)
  • General Income Tax and Benefit Guide for 2017
  • pre-addressed return envelope

With this service enhancement, individuals will have everything they need to file their 2017 income tax and benefit return on paper, without the inconvenience of having to pick up or order a paper income tax and benefit package.

Important Notice

In the future, paper filers will only get tax packages directly from the CRA. However, to ease the transition to this new service, a limited quantity of tax packages will still be available in both official languages at Canada Post, Service Canada and most Caisse populaire Desjardins outlets starting February 26. Canadians will also find information to order these products by phone or online in the language of their choice in case packages are no longer available in those locations.

Canadians who filed their return by paper after November 24, 2017; or have moved since they filed their return and haven’t updated their address with the CRA will need to order a tax package from the CRA or find one at Canada Post, Service Canada or Caisse populaire Desjardins.

Why is the CRA making this change?

This is all part of the CRA’s commitment to making it easier for individuals to file their income tax and benefit return, no matter how they choose to file it. Paper filers, particularly for those with mobility challenges or residing far from service points, will no longer have the inconvenience of picking up or ordering a paper package.

What if you don’t receive a package by February 26, 2018?

Starting on January 8, you can order the package online or download and print it.

Starting on February 26th, 2018, if you haven’t received the income tax and benefit package, you can obtain a copy at a Canada Post, Service Canada and most Caisse populaire Desjardins locations. Limited quantities will be available in those locations this tax season only. Beginning in 2019, tax forms and guides will only be available from the CRA directly.

Consider filing online

Filing online is fast, easy and secure. To file online, visit the CRA’s Get ready webpages for tax tips, a guide on how to file, and information on certified software, including some that is free.

If you have a modest income and a simple tax situation, a volunteer from the Community Volunteer Income Tax Program can complete your return for you for free. The volunteer program hosts free tax preparation clinics across Canada.

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