Contact us

Ways to contact the CRA

If you have questions about applying for the Canada Dental Benefit for a child under 12 years old or need help with your CRA account, contact the CRA:

Online

Use your CRA My Account to:

• apply for the Canada Dental Benefit
• update your personal information, including your address and your marital status
• view and update information about children in your care
• apply for and view Canada Child Benefit (CCB) payments

Sign in to CRA My Account Register

By phone

Call the CRA for more information or help by phone.

Find a phone number

What are you calling about?

• The Canada Dental Benefit
• Your CRA account information

Before you call

To confirm your identity, you'll need your:

• Social Insurance Number (SIN)
• full name and date of birth
• complete address
• assessed tax return, notice of assessment or reassessment, other tax document, or be signed in to CRA My Account

If you're calling on behalf of someone else

If you are the friend or family member of someone who needs assistance applying over the phone and you are calling on their behalf, they must be present on the call to give their consent.

You will also be asked to verify your own identity when you call.

Telephone number

1-800-715-8836 (opens up phone application)1-800-715-8836

• Wait time: Wait times are not available --
  Updated: Wait times are not available -- ET

TTY number

If you use a teletypewriter:
1-800-665-0354 (opens up tty application) 1-800-665-0354

If you use an operator-assisted relay service, call:
1-800-715-8836 (opens up phone application)1-800-715-8836

Hours

CRA's dental benefit line hours

Date	Hours
Monday to Friday	8 am to 8 pm (local time)
Saturday	9 am to 5 pm (local time)
Sunday	Closed

Closed on public holidays

Before you call

To confirm your identity, you'll need your:

• Social Insurance Number (SIN)
• full name and date of birth
• complete address
• assessed tax return, notice of assessment or reassessment, other tax document, or be signed in to CRA My Account

If you're calling on behalf of someone else

If you're calling on behalf of someone else, they must be present on the call to give their consent, or you must be authorized to call on their behalf.

For details: Authorize a representative

Telephone number

1-800-959-8281 (opens up phone application)1-800-959-8281

• Wait time: Wait times are not available --
  Updated: Wait times are not available -- ET

TTY number

If you use a teletypewriter:
1-800-665-0354 (opens up tty application) 1-800-665-0354

If you use an operator-assisted relay service, call:
1-800-959-8281 (opens up phone application)1-800-959-8281

Hours

CRA's individual income tax enquiries line hours

Date	Hours
Monday to Friday	8 am to 8 pm (local time)
Saturday	9 am to 5 pm (local time)
Sunday	Closed

Closed on public holidays