CRA account help – About My Business Account
My Business Account is an online portal in your CRA account that lets you interact with the Canada Revenue Agency (CRA) on various business accounts. Business accounts include GST/HST, payroll, corporation income taxes, excise taxes, excise duties, and more.
To access GST/HST accounts that are administered by Revenu Québec, go to: Revenu Québec's website
On this page
- Who can use My Business Account
- Registration and sign-in options
- Services in My Business Account
- Online mail for business
- What's new
- Resources
Who can use My Business Account
Business owners (including partners, directors, and officers) can use My Business Account. Authorized representatives (including accountants and employees) can access these services through Represent a Client in their CRA account.
Registration and sign-in options
There are 3 options for registering for and signing in to your CRA account:
Services in My Business Account
After signing in to your CRA account, select your business from the Welcome page to access all the services available in My Business Account.
List of services available in My Business Account
For details about our hours of service and browser requirements, go to Sign-in services availability.
Online mail for business
Starting spring 2025, the CRA will transition to online mail as the default method of delivering most business correspondence. This means you’ll start receiving most of your business notices and other correspondence through My Business Account instead of in the mail.
For more details, go to Online mail for business
What's new
Improved CRA sign-in service webpages
The CRA has introduced a new look and feel for the My Account, My Business Account, and Represent a Client sign-in, registration, and help pages on Canada.ca. The improved webpages make it easier for you to find the information you need.
Ongoing look and feel enhancements
My Business Account continues to be updated to improve the look and feel of its services as well as to improve user experience and navigation. You will see improvements when viewing balances, transferring payments and credits, responding to notices as well as requesting CPP/EI Rulings.
Scientific Research & Experimental Development (SR&ED)
SR&ED’s Self-Assessment and Learning Tool (SALT) was added in My Business Account for RC program accounts. The assessment tool will assist claimants in preparing their project descriptions and expenditures prior to submitting a claim.
Make a pre-payment
You now have limited access to the “View and pay account balance” service. This allows you to make pre-payments to your program account before any transactions are posted to My Business Account.
Optional email notifications
Optional email notifications are now available in My Business Account. While some email notifications are mandatory to ensure the security of accounts, such as when address or direct deposit information is changed, businesses can choose to receive additional optional notifications for payments. More optional notifications will be added in the future.
Document verification service
The document verification service is an alternative identity validation option that allows you to register for and access your CRA account in real-time. When you choose this option, you don’t need to wait up to 10 business days to receive a CRA security code by paper mail. The process requires a mobile device to take a picture of your government-issued photo identification and of yourself to verify your identity. To use this service, you must:
- Be 16 years of age or older
- Have an accepted government-issued photo identification
- Have a mobile device with a working camera
The following original government-issued documents are accepted:
- Canadian passport
- Canadian driver's license
- Provincial or territorial photo ID card
Connect with us
Select Connect with us in the “Correspondence” side bar to find options to contact the CRA and to get help on certain topics.
Resources
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