CRA account help – About My Business Account
My Business Account is an online portal in your CRA account that lets you interact with the Canada Revenue Agency (CRA) on various business accounts. Business accounts include GST/HST, payroll, corporation income taxes, excise taxes, excise duties, and more.
To access GST/HST accounts that are administered by Revenu Québec, go to: Revenu Québec's website
On this page
- Who can use My Business Account
- Registration and sign-in options
- Services in My Business Account
- Online mail for business
- What's new
- Resources
Who can use My Business Account
Business owners (including partners, directors, and officers) can use My Business Account. Authorized representatives (including accountants and employees) can access these services through Represent a Client in their CRA account.
Registration and sign-in options
There are 3 options for registering for and signing in to your CRA account:
Services in My Business Account
After signing in to your CRA account, select your business from the Welcome page to access all the services available in My Business Account.
List of services available in My Business Account
For details about our hours of service and browser requirements, go to CRA account availability.
Online mail for business
Starting spring 2025, the CRA will transition to online mail as the default method of delivering most business correspondence. This means you’ll start receiving most of your business notices and other correspondence through My Business Account instead of in the mail.
For more details, go to Online mail for business
What's new
Changes to GST/HST account closure rules
You can no longer close a GST/HST account within two years of activation. If you attempt to close the account before the two-year mark, an error message will appear directing you to contact Business enquiries for further assistance.
Link a Business Number with your social insurance number
You are now able to link a Business Number (BN) with your social insurance number (SIN) without calling the CRA by adding it on your CRA account. If you already have another business on file, you can add a new BN from your My Business Account profile page. If you do not have another business on file, you can add a new BN from the Welcome page of your CRA account.
Progress Tracker updates
The Progress Tracker has been updated to allow you to track the progress of returns, refunds, and amended returns for Other Levies programs.
Transition to online mail for businesses
The CRA is transitioning to online mail as the default method for businesses to receive most of their correspondence. This means businesses will begin receiving notices and other correspondence through My Business Account instead of in the mail. This change will roll out in two phases:
- Phase 1 – May 12, 2025: New business and program account registrations
- Phase 2 – June 16, 2025: Existing businesses
Businesses that want to continue receiving paper mail will need to make a request to activate paper mail and will need to keep their mailing address up-to-date. For more information, go to Online mail for business.
Resources
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