CRA account help – About My Account
My Account is an online portal in your CRA account that lets you view and manage your personal income tax and benefit information.
On this page
Who can use My Account
You can use My Account if you have:
- A social insurance number (SIN)
- A filed and assessed income tax and benefit return from the current or previous tax year
For details: Who can register for a CRA account
Signing in on behalf of someone else
If you want to access My Account on behalf of someone else (including friends and family members), you must be their authorized representative and use Represent a Client from your CRA account.
Accessing a deceased person’s information
You cannot use My Account to access a deceased person’s information. If you are a representative (for example, an executor), you can access My Account on behalf of a deceased person using Represent a Client in your CRA account.
For more details, go to Represent someone who died
Registration and sign-in options
There are 3 options for registering for and signing in to your CRA account:
- CRA user ID and password
- This option lets you register and sign in with a CRA user ID and password.
Learn more: About CRA user ID and password - Sign-In Partner
- This option lets you register and sign in with your online banking information.
Learn more: About Sign-In Partners - Provincial partner
- This option lets you register and sign in with a BC Services Card or an Alberta.ca Account.
Learn more: About provincial partners
Services in My Account
The services available to you in My Account will depend on whether you have limited or full access:
- If you choose to use the document verification service, you will have immediate and full access to the services in My Account
- If you choose to receive a CRA security code in the mail, you will have limited access to the services in My Account until you complete your registration
- If you registered with a provincial partner, you will not need to validate your identity with one of the options above and will have full access to the services in My Account
Services in My Account with limited and full access
For details about our hours of service and browser requirements, go to CRA account availability.
What's new
Backup multi-factor authentication option
The CRA has introduced a backup multi-factor authentication (MFA) option requirement for your CRA account. If you don’t already have one, you will be asked to add a backup MFA option the next time you sign in. Backup options include either a passcode grid or a third-party authenticator app. You will be able to skip this step.
Manage balance updates
The Manage balance service has been updated to display assigned service representative information, enable dynamic callbacks for debts without an assigned collections officer, and to hide debts with a pre-authorized debit on file.
Statement of income
You can now provide your or your spouse’s statement of income online for the purpose of receiving benefits and credits. A new Statement of income link is available on the Benefits and credits page.