About My Account
My Account is a secure portal that lets you view your personal income tax and benefit information and manage your tax affairs online. Transactions in My Account are processed immediately, and information is up-to-the-minute.
On this page
- Who can use My Account
- Sign-in options
- Services in My Account
- Sign-in services availability
- What's new
- Resources
Who can use My Account
Anyone who can register for the CRA sign-in services can use My Account.
Signing in on behalf of someone else
If you want to sign in to My Account on behalf of someone else (including friends and family members), you must use Represent a Client to access their information.
Entering information for a deceased person
You cannot use the CRA sign-in services to access information for a deceased person, unless you are that person's representative. If not, you will have to contact us.
Representatives (for example, an executor) can access My Account on behalf of a deceased person using Represent a Client.
Sign-in options
There are 3 options for signing in:
- CRA user ID and password
- This option lets you create a unique CRA user ID and password to sign in.
Learn more: About CRA user ID and password - Sign-In Partner
- This option lets you sign in with your online banking information.
Learn more: About Sign-In Partners - Provincial partner
- This option lets you sign in with British Columbia or Alberta ID information you may already have.
Learn more: About provincial partners
Services in My Account
If you register using the document verification service, you will have full access to My Account immediately.
If you choose to receive a CRA security code in the mail, you will only have access to limited services until you complete your registration.
Services in My Account with limited and full access
Sign-in services availability
Access your sign-in service during our available hours of service. If you are having difficulty, you might need to update your browser.
Hours of service
Browser requirements
What's new
Improved CRA sign-in service webpages
The CRA has introduced a new look and feel for the My Account, My Business Account, and Represent a Client sign-in, registration, and help pages on Canada.ca. The improved webpages make it easier for you to find the information you need.
Document verification service
The document verification service is an alternative identity validation option that allows Canadians to register for and access the CRA sign-in services in real-time. Canadians choosing this option no longer need to wait up to 10 business days to receive a CRA security code by paper mail. The process requires a mobile device to take a picture of the user’s government-issued photo identification and of themselves to verify their identity. To use this service you must:
- Be 16 years of age or older
- Have an accepted government-issued photo identification
- Have a mobile device with a working camera
The following original government-issued documents are accepted:
- Canadian passport
- Canadian driver's license
- Provincial or territorial photo ID card
Resources
Page details
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