Represent a Client

New process for confirming a representative

We’ve introduced a new way to authorize a representative, which will help your clients protect their tax information using My Account or My Business Account. To learn more about the new process, go to New: Confirm a representative using My Account or My Business Account.

Multi-factor authentication

The CRA has added multi-factor authentication for all users to help make your CRA sign-in services more secure! To ensure everyone can use it, we’ve introduced a new passcode grid option. Learn more at Multi-factor authentication to access CRA sign-in services.

If your CRA user ID and password have been revoked

Some taxpayers may have received a notification that their CRA user ID and password have been revoked. Visit CRA user ID and password have been revoked for more information.

The manage direct deposit and manage address services are unavailable at this time. We regret the inconvenience. Here are some other ways to manage your direct deposit or address information.

Use this secure service to access tax information on behalf of individuals and businesses, including your employer.

Choose from one of two ways to access Represent a Client:

Option 1 – Using one of our Sign-In Partners

Sign in or register with the same sign-in information you use for other online services (for example, online banking).

Sign-In Partner

Option 2 – Using a CRA user ID and password

Sign in with your CRA user ID and password, or register.

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