Certified software for the 2019 NETFILE program
Select the desired option for a list of compatible products certified for the 2015, 2016, 2017, and 2018 tax years.
- The products marked with (AT) are compatible with Assistive Technology such as Magic and Zoomtext.
- The "Services Available" column indicates this certified software product has been approved by the CRA to include new forms/functions provided within this product i.e. Auto-fill my return .
Important notice regarding NETFILE certified products.Once you select your product, you will be re-directed to the software developer's landing page where you will be able to enter all your information and file your tax return directly from the software using the NETFILE webservice.
Free offerings are based on individual tax situations or income levels. It is your responsibility to find out from the software developer what free offerings are available for their product.
Some products provide:
- Enhanced products for seniors.
- Enhanced products for users with low vision and/or who are legally blind.
NETFILE is available to most taxpayers. However some types of tax returns can't be sent electronically. For a list of exceptions, see restrictions.
The CRA does not verify spelling or grammatical errors within the tax preparation software packages, nor do we test for user-friendliness.
Important security information
Software developers whose products are certified for NETFILE are not representatives of the CRA. Canadian taxpayers are not obliged to send personal information directly to the software developer when requesting software support. The CRA would like to remind you that email is not a secure method of communication. Sending personal information by email is especially a concern with the increased risk of identity theft.
More on certified software
Your responsibilities using a certified software product
The CRA does not look at the privacy policies of software developers. It is your responsibility to research these policies before buying or using a software product or web application.
Use of the software, and any omission or error in the information provided, is the responsibility of the user and the developer. Consequently, the CRA cannot be held responsible if programming errors affect the calculation of income tax and benefits payable.
Always make sure that you are using the most recent version of the software to prepare your tax return. If you encounter difficulties with the software, first, confirm that you're using a software package that has been certified for NETFILE by checking our certified software list. It could be that you are using an uncertified tax preparation software package or an older version of the software. If you have problems with the software product, contact the software developer directly for help.
If you received an error message when you tried to send your tax return using NETFILE, call Individual tax enquiries at 1-800-959-8281.
It is your responsibility to find out from the software developer what restrictions there are, if any, on the software.
Only tax preparation software and web applications certified for use with NETFILE can be accepted through the NETFILE web service. If you buy your software package before it is certified for use with NETFILE, you may have to download an update from the software developer. Information on how to upgrade your software is available on the software developer's website. If you have any other questions about the software, contact the company.
Limit of 20 returns
NETFILE is an electronic filing service that taxpayers can use to file their own individual income tax and benefit return with the CRA. To protect the integrity of this service, the CRA has set a limit of 20 returns per computer that can be prepared with NETFILE-certified tax preparation software each tax year. The limit may help prevent some tax preparation service providers from using NETFILE. Software developers must respect this limit to be certified for NETFILE.
The CRA has determined that a limit of 20 returns, whether printed or filed using NETFILE, is appropriate and sufficient for a NETFILE software product. This will allow even a large family to share one software product to prepare and file their tax returns.
Testing time frames
The CRA tests commercial tax preparation software packages and web applications for use with the NETFILE service from December through March each year.
Useful information for certified software products
You should be aware that unless you are using a web application, you will have to download an update from your software developer. Information on how to upgrade your software is available from your software developer's website or from within the software itself.
The software will ask you to select your preferred language of correspondence with the CRA. Please make sure you choose the correct language to ensure you receive your notice of assessment and other correspondences from the CRA in your preferred language.
Official languages notice
The Canada Revenue Agency (CRA) respects the Official Languages Act and the relevant Treasury Board policies, and it is committed to making sure all information and services on this site are available in English and French. However, users should be aware that some information from external sources that do not have to follow the Official Languages Act is offered only as a convenience and is available only in the language in which it was provided to the CRA.
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