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TIPS (Tax Information Phone Service)

Use our automated TIPS by calling 1-800-267-6999 (for calls within Canada and the United States).

Services Available dates  
Telerefund - find out the status of your refund for 2010. all year press "1"
Goods and services tax/harmonized sales tax (GST/HST) credit - find out if you are eligible for the credit and the date you can expect to receive the next payment. three weeks before through two and a half weeks after each payment is issued press "2"
Canada Child Tax Benefit (CCTB) - find out if you are eligible for the CCTB and the date you can expect to receive the next payment. one week before through one week after each payment is issued

press "3" and then "1"

Universal Child Care Benefit (UCCB) - find out if you are eligible for the UCCB and the date you can expect to receive the next payment. one week before through two weeks after each payment is issued

press "3" and then "2"

RRSP deduction limit - find out the maximum amount you can deduct on your return for 2010. mid-September to the end of April press "4" and then "1"
Info-Tax - get tax information for deemed residents and non-residents of Canada. all year press "4" and then "2"
Bulletin Board - get recent tax and benefit information that may be of interest to you. seven days a week, year-round press "4" and then "3"
Business Information - get tax information relating to operating a business. seven days a week, year-round press "5"
Tax-Free Savings Account (TFSA) contribution limit - find out the maximum amount you can contribute to your TFSA for 2011. all year press "6" and then "1"

To get information from Telerefund, GST/HST credit , CCTB, UCCB, TFSA, or RRSP deduction limit, you will have to give us your social insurance number, your month and year of birth, and:

List of Info-Tax message numbers and topics

International Tax Services Office

International Tax Services Office
Post Office Box 9769, Station T
Ottawa ON  K1G 3Y4
CANADA

Regular hours of service

Monday to Friday (holidays excluded)
8:15 a.m. to 5:00 p.m. (Eastern Time)

Extended hours of telephone service

From mid-February through the end of April
Monday to Thursday (holidays excluded): 8:15 a.m. to 9:00 p.m. (Eastern Time)
Friday (holidays excluded) 8:15 a.m. to 5:00 p.m. (Eastern Time)

Calls from Canada and the U.S. 1-800-267-5177
Calls from outside Canada and the U.S. 613-952-3741
Fax number 613-941-2505

We accept collect calls.

Your opinion counts!

If you have any comments or suggestions that could help us improve our publications, we would like to hear from you. Please send your comments to:

Your opinion counts!

Taxpayer Services Directorate
Canada Revenue Agency
750 Heron Road
Ottawa ON  K1A 0L5
CANADA

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