ARCHIVED - T.I.P.S. (Tax Information Phone Service)

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• Services

For personal and general tax information, use our automated T.I.P.S. by calling 1-800-267-6999.

You can also view personal information on your refund, your GST/HST credit, your Canada Child Tax Benefit (CCTB), your RRSP, and more by visiting our secure Web site at www.ccra.gc.ca/myaccount.

Services

Telerefund - find out the status of your refund for 2003.

Available dates: mid-February to the end of December
Phone: press "1"

Goods and services tax/harmonized sales tax (GST/HST) credit - 
find out if you are eligible for the credit and the date you can expect to receive the next payment.

Available dates: three weeks before through two and a half weeks after each payment is issued.
Phone: press "2"

Canada Child Tax Benefit (CCTB) - find out if you are eligible for the CCTB and the date you can expect to receive the next payment.

Available dates: one week before through one week after each payment is issued.
Phone: press "3"

RRSP deduction limit - find out the maximum amount you can deduct on your return for 2003 for your RRSP contributions, as well as any of your unused contributions.

Available dates: mid-September to the end of April
Phone: press "4" and then "1"

Info-Tax - get tax information for residents and non-residents of Canada.

Available dates: seven days a week, mid-January to the end of December
Phone: press "4" and then "2" (see list below)

Bulletin Board - get recent tax and benefit information that may be of interest to you.

Available dates: seven days a week, year round
Phone: press "4" and then "3"

Business Information - get tax information relating to operating a business.

Available dates: seven days a week, year round
Phone: press "5"

To get information from Telerefund, GST/HST credit, CCTB, or RRSP deduction limit, you will have to give us your social insurance number, your month and year of birth, and:

• if you contact us before May 1, the amount you entered on line 150 of your return for 2002; or
• if you contact us on or after May 1, the amount you entered on line 150 of your return for 2003.

List of Info-Tax message numbers and topics

• 104 - Other employment income
• 121 - Interest income
• 126 - Rental income
• 127 - Capital gains
• 128 - Support payments received
• 130 - Other income
• 147 - Non-taxable income
• 208 - RRSP deduction
• 214 - Child care expenses
• 215 - Attendant care expenses
• 219 - Moving expenses
• 220 - Support payments made
• 221 - Carrying charges and interest expenses
• 229 - Other employment expenses
• 232 - Other deductions
• 254 - Capital gains deduction
• 255 - Northern residents deductions
• 301 - Age amount
• 303 - Spouse or common-law partner amount
• 305 - Amount for an eligible dependant
• 306 - Amounts for infirm dependants age 18 or older
• 314 - Pension income amount
• 315 - Caregiver amount
• 316 - Disability amount
• 319 - Interest paid on student loans
• 323 - Tuition and education amounts
• 324 - Tuition and education amounts transferred from a child
• 326 - Amounts transferred from your spouse or common-law partner
• 330 - Medical expenses
• 349 - Donations and gifts
• 400 - GST/HST credit
• 500 - Canada Child Tax Benefit (CCTB)
• 601 - EFILE
• 602 - Filing or making changes to a previous year's return
• 603 - Your appeal rights
• 604 - Voluntary disclosures
• 605 - Authorizing representatives
• 606 - Refunds
• 607 - TELEFILE
• 608 - NETFILE
• 609 - Exchange rates
• 610 - Do you have to file a return?
• 611 - Missing information
• 612 - Newcomers to Canada
• 630 - Enhanced income tax services
• 631 - Services for persons with disabilities
• 632 - Community Volunteer Income Tax Program
• 655 - Home Buyers' Plan
• 702 - Instalment information
• 703 - Payment arrangements
• 705 - Interest on refunds and unpaid taxes
• 706 - Late-filing penalties
• 707 - Interest rate
• 882 - Direct deposit
• 883 - Problem Resolution Program
• 899 - Info-Tax survey
• 999 - Main menu

Your opinion counts!

We review our publications every year. If you have any comments or suggestions that would help us improve them, we would like to hear from you. Please send your comments on our publications to:

Client Services Directorate
Canada Customs and Revenue Agency
Lancaster Road
Ottawa ON K1A 0L5

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