Manage your student loan at the NSLSC

On this page

• What you can do in your NSLSC account
• Update your banking information
• Keep your loan interest free while you study
• Let your parent or another person manage your student loan
• Paying back your student loan
• Contact us

What you can do in your NSLSC account

• Confirm your enrolment
• Change your address
• See your previous payments
• Check your loan balance
• View and customize your repayment options
• Apply for repayment assistance
• Get your tax slips

Login to your NSLSC account

Update your banking information

You need to complete and send a paper form by mail to update your bank account.

Download the appropriate form below and mail it with a void cheque/direct deposit form from the bank to:

National Student Loans Service Centre (NSLSC)
P.O. Box 4030 
Mississauga, ON  L5A 4M4

Use the right form to change your banking information:

• While studying: Bank Account Change Request (PDF, 35 KB)
• While in repayment: Pre-Authorized Payment (PDF, 128 KB)

Keep your loan interest free while you study

Let the National Student Loans Service Centre (NSLSC) know you're still studying so that your loan repayment will be delayed until you finish, and remain interest free.

Taking out a new loan

If you are taking out a new loan, the National Student Loans Service Centre (NSLSC) will be notified as part of the process.

Continue studying without a new loan

Check with your province or territory to find out how to notify us. You might need to Login to your NSLSC account to submit a request for Confirmation of Enrolment.

Reservist status in the Canadian Forces

If you are a reservist in the Canadian Forces serving in a designated operation you can delay repayment and interest on your student loan.

Download and complete the Confirmation of Posting Assignment for Full-Time Students form and submit it along with your loan application to maintain your interest-free status. Make sure you attach a copy of your notification of posting instructions that you received from the Department of National Defence.

If you need help with this, contact your provincial or territorial student aid office.

Let your parent or another person manage your student loan

You can give another person power of attorney to take care of your student loan dealings with us.

• Power of Attorney form (PDF, 69 KB)

Fill out the form and send it to:

National Student Loans Service Centre (NSLSC)
P.O. Box 4030 
Mississauga, ON  L5A 4M4

Paying back your student loan

To find out when and how to start repaying, change payments, find forms and get help with repaying:

• repay your student loan
• make lump sum payments anytime
• all student loan forms

Contact us

If you have questions about student grants and loans, contact the National Student Loans Service Centre (NSLSC)