Caregiving benefits and leave: After you've applied
After you've applied
When payments start
You will receive the first payment about 28 days after you apply if you are eligible and have submitted all required documents. If you are not eligible, we will notify you of the decision we made about your claim.
Before you start receiving benefits, there is one week for which you will not be paid. This is what we call the waiting period. The waiting period is like the deductible that you must pay for other types of insurance. If you are sharing benefits for the same person with other caregivers, only one caregiver serves the waiting period. Please contact Service Canada to confirm which caregiver will serve the one-week waiting period.
How much you could receive
Service Canada cannot tell you exactly how much you will receive until your application is processed. For most people, the basic rate used to calculate Employment Insurance (EI) benefits is 55% of average insurable weekly earnings, up to a maximum amount. In 2019, the maximum amount is $562 a week.
Check your application status
When payments end
You will stop receiving benefits if:
- the critically ill or injured person, or person needing end-of-life care, no longer requires your care or support
- you or other caregivers have been paid for the maximum time period the benefit allows:
- Family caregiver benefit for children: maximum 35 weeks
- Family caregiver benefit for adults: maximum 15 weeks
- Compassionate care benefits: maximum 26 weeks
- you have received the maximum weeks of benefits payable to you when the benefit is combined with other types of EI benefits
- 52 weeks have passed since the time the person was certified critically ill or injured, or certified as needing end-of-life care
- you have reached the end of your claim period
- when you start a claim for any type of EI benefits, your claim is open for a certain period of time. This is usually 52 weeks. In some situations, the claim period may be extended to a maximum of 2 years
If you disagree with the decision on your application for EI benefits
You can request a reconsideration of the decision. You must submit a request for reconsideration within 30 days of the date of the decision. You may also contact Service Canada to help you with your application.
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