After you apply

After you apply

When payments start

You’ll receive your first payment about 28 days after you apply if you’re eligible and have provided all required information. If you’re not eligible, we’ll notify you of the decision made about your application.

Waiting period

Before you start receiving benefits, there is 1 week for which you won’t be paid. This is called the waiting period. It’s like the deductible that you pay for other types of insurance.

If you’re sharing benefits for the same person with other caregivers, only 1 caregiver serves the waiting period. Please contact Service Canada to confirm which caregiver will serve the 1-week waiting period.

How much you could receive

We can’t tell you exactly how much you’ll receive until your application is processed. For most people, the basic rate used to calculate Employment Insurance (EI) benefits is 55% of average insurable weekly earnings, up to a maximum amount. In 2022, the maximum amount is $638 a week.

Check or update your information

With My Service Canada Account, you can check the status of your EI application. You can also:

Check the status of your application

While receiving benefits

While receiving caregiving benefits, you must continue to be eligible. Please contact Service Canada if:

If you don't inform us of these changes, you risk being overpaid and having to repay benefits.

If your situation changes

You may be eligible for other types of EI benefits. This could include a different caregiving benefit if the state of health of the person you're caring for changes, or sickness benefits if you become ill yourself. You must meet the conditions for each benefit.

We encourage you to contact Service Canada for advice on your specific circumstances.

When payments end

You'll stop receiving benefits if:

If you disagree with the decision about your application for EI benefits

You can request a reconsideration of the decision. You must submit a request for reconsideration within 30 days after the day the decision was communicated to you. You can contact Service Canada to help you with your reconsideration request.

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